Electric scooter battery problems. Tips & Tricks for a Smoother Fixing Process…

How to Fix Your Electric Scooter? A Repairing Guide

If you’ve recently found yourself in a situation where your electric scooter isn’t turning on, the motor runs, but the scooter won’t move, or it unexpectedly shuts off while you’re riding, then you’ve approached to the exact place.

Don’t let a simple technical issue stop you from enjoying your electric scooter. It can be easily fixed with the right tools and knowledge. In this guide, I’ll let you know how to fix an electric scooter and get you back on the road in no time.

Whether you’re dealing with a battery that needs to replace, water damage, a flat tire, or something else, I’ll discuss the steps you need to repair your electric scooter.

Save your time and money on something other than a professional repairer – you can do it yourself because I have spent years using and researching electric scooters. If you have managed to deal with it on your own, maybe it is time to help others – check out open vacancies on Jooble.

You can have helpful tips and tricks to make the process easier, plus some extra advice on preventing your electric scooter from having similar issues. With this guide, you’ll be able to get your electric scooter back to its original condition in no time.

electric, scooter, battery, problems

Common Problems with Electric Scooters

Common problems with electric scooters include battery issues, power switch issues, flat tires, transmission problems, and water damage.

1) Electric Scooter isn’t Turning On:

If your electric scooter not turning on, the first thing you should do is check the battery. Make sure it’s fully charged and installed correctly. If the battery is fine, the problem may be with the power switch.

Check to see if it’s been damaged or disconnected. If the switch is in working order, the issue may be with the wiring. Ensure all the wires are correctly connecting, and there are no loose connections. If you’re still having trouble, it may be time to replace the power switch or the wiring.

2) Motor Runs but Scooter Doesn’t Move:

Check the drive belt and make sure it’s connected properly. If the belt is in good condition, it may be with the motor itself. If the motor is running, but the scooter isn’t moving, it’s likely a problem with the transmission. Don’t let any loose wires dangle. If the motor is in working order, it may be time to replace the transmission.

3) Shutting Off While Riding:

If your electric scooter is suddenly shutting off while you’re riding, it’s likely a problem with the battery or the power switch. Check the battery to make sure it’s fully charged and installed correctly.

If the battery is fine, check the power switch to ensure it hasn’t damaged or disconnected. If the switch is in good condition, the issue may be with the wiring.

4) Water Damage:

If your electric scooter has been exposed to water, it’s essential to act quickly. Unplug the battery and remove any wet or damaged components. Allow the scooter to dry completely before attempting to use it again. If the scooter isn’t working, it may be time to replace the affected components.

5) Battery Problems:

One of the most common issues with electric scooters is battery problems. Make sure your battery is fully charged and installed correctly. If the battery is in working order, the issue may be with the power switch.

Check to see if it’s been damaged or disconnected. If the switch is in good condition, the issue may be with the wiring.

6) Tire Problems:

If your electric scooter’s tire is flat, the first thing you should do is check the tire pressure. If the tire is still flat, it may be time to replace it. Make sure to use your scooter’s correct size and type of tire.

If the tire is in good condition, the issue may be with the wheel or the axle. Check to see if the wheel is secure and the axle is in good condition. If the wheel or axle is damaged, it may be time to replace them.

Solutions to Each Problem of An Electric Scooters

How to Fix if Electric Scooter Not Turning On?

As an expert in electric scooter repair, I’m here to help you fix your electric scooter if it’s not turning on. Whether you’re a beginner or a pro, these steps will help you get your scooter back up and running.

First, let’s check the power source. It won’t turn on if your scooter isn’t getting any power. Check the power cord to ensure it’s securely plugged into a working outlet. If it is, try plugging it into a different outlet. If that doesn’t work, the problem may be with your scooter.

Next, check the battery. Make sure it’s connected to the scooter correctly and that it’s charged. If the battery is low, plug it in and let it charge for a few hours.

After that, check the throttle. Make sure it’s not jammed in the “on” position. If it is, gently move it back and forth until it’s free.

Next, check the motor. Make sure it’s connected securely and that no wires are loose. If you find any, try tightening them. Finally, check the fuse. If the fuse is blown, replace it with a new one and see if that fixes the problem.

These are the steps you can take to fix your electric scooter if it’s not turning on. With patience and the right knowledge, you’ll have your scooter back up and running in no time.

How to Fix if Motor Runs but Scooter Doesn’t Move?

Fixing an electric scooter can be daunting, especially when you don’t know where to start. If your electric scooter runs but does not move, something is blocking its movement.

First, you should check the brakes. If the brakes are too tight, they will prevent the scooter from moving. To check the brakes, lift the scooter off the ground and spin the wheels.

If the brakes are too tight, the wheel will not spin when the scooter is lifted off the ground. If this is the case, you should loosen the brakes by reducing the brake cable.

electric, scooter, battery, problems

Second, you should check the tires. If the tires are worn out, flat, or have any other issues, they can prevent the scooter from moving. To check the tires, you should inspect them for any visible signs of damage. If the tires are worn out, flat, or have any other issues, you should replace them with new ones.

Third, you should check the chain. If the chain is damaged, it will not be able to transfer power from the motor to the wheels, thus preventing the scooter from moving. To check the chain, you should inspect it for any visible signs of damage. If the chain is damaged, you should replace it with a new one.

Once you have checked all the components, the electric scooter should be able to move. If the scooter still does not move, you should contact an electric scooter repair shop to help you diagnose and fix the issue.

How to Fix if Electric Scooter Shutting Off While Riding?

If you recently purchased an electric scooter, you may have noticed it shutting off while you ride it. It is a usual issue that can be easily fixed. In this section, I will walk you through how to fix an electric scooter that is shutting off while riding.

First, you will need to check the battery of your electric scooter. The battery is one of the most critical components of the electric scooter. If the battery is not functioning correctly, the electric scooter may not have enough power to stay on. You can check the battery by opening the battery compartment and inspecting the terminals for any signs of corrosion. If you see any signs of corrosion, you will need to clean them with a cotton swab.

Next, you will need to check the power source of your electric scooter. The power source supplies the electric scooter with the power it needs to stay on. If the power source is not functioning properly, the electric scooter may not be able to stay on. You can check the power source by unplugging it from the wall and inspecting it for any signs of damage. If you see any signs of damage, you will need to replace the power source.

Finally, you will need to check the throttle of your electric scooter. The throttle is responsible for controlling the speed of the electric scooter. If the throttle is not functioning properly, the electric scooter may not be able to stay on. You can check the throttle by inspecting it for any signs of damage. If you see any signs of damage, you will need to replace the throttle.

If your electric scooter is shutting off while riding, you should take these steps. Follow above steps, you can quickly and easily fix your electric scooter. If you still have issues, you may need to take your electric scooter to a professional for further diagnosis and repair.

Common Battery Problems of Gotrax GXL V2

These are the common battery problem of Gotrax Gxl V2 battery, possible reasons, and solutions-

  • Defective charger
  • Defective wiring
  • Loose charging port
  • Damaged charger
  • Damaged battery
  • Battery overly discharged
  • Change the charger
  • Fix wiring
  • Check the charging port to fix loose connection
  • Replace the battery
  • Improper charging
  • Excessive cold temperature
  • Degrading battery capacity
  • Defective battery
  • Faulty charger
  • Heavy rider weight
  • Charge the battery properly
  • Check the environment temperature before starting the scooter
  • Replace the battery
  • Overcharging the battery
  • Worn wiring inside the charger
  • Get a new charger
  • Faulty battery pack
  • Replace the battery pack

Problem 1: Battery Not Charging

Battery not charging is one of the most common battery issues that one might face primarily with their Gotrax Gxl V2. There can be various reasons behind this problem but two main reasons are the battery is overly discharged and any damaged wiring or charger port.

Other than these, if you leave the battery uncharged for a long time, the charging port of the battery is loose or the battery is damaged, and poor electric connection refrains the battery from charging, then the battery won’t be charging. However, there are a few symptoms that would let you detect what precisely the issue is with your scooter battery.


Here are the symptoms of the battery not charging problem in Gotrax Gxl V2.

  • The battery not recognizing the charger and hence refuses to charge
  • The battery light is fluctuating and not receiving a charge


These are the easiest and possible solutions for the battery is not charging problems in the following-

  • If the charging port is loose, tighten it using a wrench
  • Using a multimeter, check the voltage of the ports. If the voltage is lower than 36 volts, tighten the port
  • If there is any damaged wiring, replace it
  • If none of the mentioned ways works, replace the battery

Replacing Gotrax GXL V2 Battery:

If the battery is the problem, replace the battery is the best way out. The good part is you can do it all by yourself just by following a few steps. Here is the Gotrax Gxl V2 battery replacement process in a step-by-step process-

First, remove the top part of the steering column. Disconnect the brake cable. You can easily remove it by twisting and pulling it upward. After opening the column, you would find the battery located inside the handle pipe.

Slide the battery out of the pipe. Underneath the battery, you will see a notch that helps to place the battery correctly. Make sure the poles are lined up correctly.

You need to insert the new battery into the steering pipe. Make sure you match up the battery contracts with your steering column and handlebars. Now, place the steering column in the right place.

If the battery is not placed properly, it may be because the notches of your screw are not lined up correctly. Also, you won’t receive any power in the scooter.

Now that the battery replacement is done, you need to test whether the battery is working properly or not. Here is the process to test the scooter battery-

You should monitor your new battery’s mileage, speed, and battery health for a few days to confirm its performance.

Problem 2: Battery Dies Too Soon

Dead batteries or batteries dying sooner than expected is another common issue that may occur while using Gotrax Gxl V2. Several reasons can lead your electric scooter battery to this problem.

In most cases, overcharging the battery can damage both the battery and the charger. Other than that, improper charging, defective battery, damaged charger, overweight on the scooter, or excessive cold temperature can also lead to frequent battery dying problems.


These are the common symptoms that indicate your Gotrax Gxl V2 battery is dying too soon-

  • The battery is not receiving charge
  • Rapid depletion of battery power
  • Scooter fails to get the battery power


You need to be very careful while charging their battery. Another important thing is ensuring the battery never runs out of charge or is completely blank.

electric, scooter, battery, problems

These are the possible solution you can try while having battery-fast draining issues-

Gotrax GXL V2 Battery Maintenance

Electric scooters like Gotrax Gxl V2 are undoubtedly one of the most exciting rides one can have. You need to take proper care of your vehicle to ensure it doesn’t face any problems.

Here are a few maintenance tips for your Gotrax Gxl V2 battery-

  • To increase the lifespan of your scooter, be aware of your battery’s capacity. Take care of the weight, speed, and riding style of your scooter which would increase the battery life of your scooter.
  • Never let your battery drop below 40%. You should charge your scooter accordingly to make the most of its battery.
  • Overcharging or charging overnight would drastically reduce your battery health. A Gotrax Gxl V2 scooter doesn’t require charging more than 3-4 hours depending on the model.
  • It is very important to use the correct charger that came with your scooter. In case you need to replace the charger, make sure you get the charger for precisely the model you have.

How To Tell If Your Electric Scooter Battery Is Full Or Empty ����

  • You should always store your battery in a dry place. The ideal temperature for storing a battery would be 10-30 degrees Celsius and do not expose it to direct sunlight.

Frequently Asked Questions (FAQs):

Usually how long Gotrax Gxl V2 battery last?

If you are using a 36V scooter battery for your Gotrax Gxl V2, then it will give you a good 12 miles of backup for a single charge. Although this is the estimation of the manuals in real-time, you would be able to run 10 miles at a stretch.

How to detect bad scooter batteries?

The most common symptoms of a bad scooter battery are the scooter doesn’t travel as it usually runs, the battery not receiving charge, the battery not charged fully, the fast dropping of the battery light, the battery not recognizing the charger, and so on. If you face any of these, you need to change your battery.

How to reset a scooter battery?

Usually, the reset button of a scooter is located on the left side of the battery box which automatically turns the power off when it is overweight. An overloaded or too heavy rider on a scooter can cause an automatic reset on a scooter.

Runs slowly

The first thing you’ll want to do is check the battery. If it’s not holding a charge, then you’ll need to replace it.

Next, check the wires and connections. Make sure they’re all tight and secure. If there’s any damage, repair or replace them as needed.

Finally, clean out the motor. Use a brush or compressed air to remove any dirt or debris that might be blocking it. Once everything is clear, try turning on the scooter again. It should now run smoothly.

Runs constantly

If the scooter is running constantly, there might be something blocking the fan or the motor. Remove any blockages and try turning it on again.

How To Fix Your Scooter That Won’t Turn On Or Charge

If that doesn’t work, the problem could be with the speed controller. Try replacing it if you think that’s the issue.

Lastly, make sure all of the wiring is in good condition and properly connected. If everything looks good, then you might need to take it to a professional for further diagnosis and repair.

Electric Scooter Only runs at partial throttle

Check the throttle. Make sure it’s working properly and not stuck in any way.

Next, make sure there are no obstructions blocking the wheels or motor from turning freely at full speed. Remove anything that might be causing friction or slowing down movement of these parts before trying again to turn on your scooter with full power applied (i.e., pushing hard all the way forward). If this fixes problem then you’re good; however if it doesn’t run smoothly without partial application first then there may still be some obstruction present so keep looking!

Finally, check that there aren’t any loose wires connecting motors together which could cause them to slow down when one goes faster than another due to connection loss.

Electric scooter Runs But Not With a Rider On It

Check the battery. Make sure it’s fully charged and has enough power to run your scooter at full speed with someone on board. If not, then charge up or replace as needed before trying again with another person riding along for support (this may take more than one attempt). The best way to test this is by asking someone else if they can push you around while standing in front of them so that when they move forward or backwards there will be less resistance from your body weight preventing smooth acceleration/deceleration but rather just an even application force across all four tires evenly distributed between both sides).

If everything looks good, try turning on the scooter without a rider first – sometimes there are issues related specifically to having an uneven load.

Initial Conditions Check For Restoration

The residual voltage for a 36V battery pack should be at least 20V while the same residual voltage for a 48V battery pack should be at least 26V. Using a multimeter, you may check the voltage on the battery pack.

There should be no sign of water stains on the battery pack and it should not be exposed to dampness. The battery pack will need to be opened, and if there is any moisture or water, it could result in a short circuit, which is what we want to prevent.

You don’t experience a bloated battery pack as battery bloat indicates defective battery cells, which must be disposed of according to the right procedures.

Your e-scooter or e-bike must be stored in a cool, protected area with a temperature limit of 40 degrees Celsius. Therefore, if the battery pack has been resting in your trunk while you’ve been driving through some outback, it is advised to dispose of it according to the correct procedures.

Procedure To Fix The Electric Scooter Battery

The following are the crucial elements in this sensitive operation:

Mentioned below are the steps to fix the electric scooter battery:

Taking the Battery Pack apart

Use a pen knife to make slits along the edges of the package if your Li-ion battery soft pack looks like the one below. Use utmost caution when performing this.

Don’t cut too deeply to avoid unintentionally puncturing the battery cells within. Do not attempt to cut open a Li-Po battery if it is located on the right side, though.

electric, scooter, battery, problems

You would need to use a screwdriver to remove any screws from a hard case battery, which can come in a variety of shapes, and a flat head screwdriver to pry open the shell. A silicone seal would occasionally be present. If so, a pen knife would be required to cut the seal open.

Link the Cables to the DC Power Source

When the case is opened, a PCB protection board similar to the one below is seen. Look for the two major Black and Red wires, which are indicated below by arrows.

The black wire is typically at one end and the red wire is typically at the other end of the PCB. They are often thicker than the other wires because they are the major charging cables.

Set your DC power supply’s charging parameters at 30 volts and 0.15 amps of current. Red and black wires from the DC Power Supply should be connected to the red and black wire probes.

You will need to cut a small hole in the red and black wires to attach the probes if you do not have the needle probes.

You will observe that the voltage will first rise quite quickly once the probe is connected and the DC Power Supply will start charging. Do not be concerned if it takes a lot longer for the voltage to climb because the rise will progressively slow down.

When any one of these three circumstances occurs, halt charging:

  • A 36V battery pack and a 48V battery pack both reached 30V and 39V of voltage, respectively.
  • Whenever the charging current has decreased to 0A.
  • When charging takes a long time but the voltage does not rise above a particular level. It indicates a dead battery cell, which is a completely different subject entirely.

Take the charging probes out of the PCB’s wires. Use a glue gun to seal any holes in the black and red wires that you may have made, and then insulate the wire.

Battery Pack Repacking

The seams on the hard case battery pack should be sealed with silicone or adhesive and pressed back firmly. If necessary, swap out any screws.

Replace the old heat shrink wrap with a new one and shrink it to fit soft battery packs using a hot iron or a hair dryer. Apply silicone to the shrink wrap’s seams after it has been firmly set, as shown in the photo below.

Charge Regularly by Employing a Charging Adapter

Use the original charger that was included with the e-scooter to charge the battery pack normally once it has been sealed until it is fully charged.

A 36V battery has a full voltage of 41V, while a 48V battery has a full voltage of 52V. Once the charger has shown that a full charge has been achieved, check the voltage using a voltmeter or multimeter. There you have it, then! By taking these actions, you can save yourself a few hundred bucks.

Where To Find Repair For Your Electric Scooter Battery?

The typical approach, especially if the battery is severely damaged, is to replace the battery after determining the source of your broken battery. For a do-it-yourself electric scooter battery replacement, consult a tutorial on how to replace an electric scooter battery.

To change the battery on your e-scooter, it is recommended to take it to your neighborhood mechanic, especially if you are a new owner. To get the same original battery or have it fixed, get in touch with your neighborhood retailer or the maker of your e-scooter.

Get an expert e-scooter from some workshop to handle these tasks for you if you lack the confidence to complete them yourself.


We hope that this article has helped you understand how to fix an electric scooter battery. While it may seem like a daunting task, with the right tools and instructions, it is quite easy to do. With a little bit of elbow grease, you can have your scooter up and running in no time.

If your electric scooter battery is giving you trouble, don’t despair. With a little troubleshooting, you should be able to get it working again in no time. Whatever you do, don’t give up on your scooter, with an effective strategy, you’ll be back on the road in no time.

My name is Sarah and I am a Content writer at eRidesAdvice. I have been writing about electric scooters for over seven years, and I am passionate about helping people find the perfect product for their needs. I am also an experienced rider, and I am always on the lookout for the latest and greatest electric scooters. I have got a degree in Automotive Engineering Technology from Ferris State University. Meet our team

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