Nakto Camel The Electric Bike on a Budget. Nakto electric bike key

NAKTO Electric Bicycle Lithium Battery

Charging: 4hoursWaterproof designEnergy Conservation and Environment Protection.

ATTENTION: Please take care of your battery key, we don’t have copy keys for sold battery.

If you lost it, you need to change the battery box or buy a new one.

Attention: All parts need to contact the warehouse first if there have inventory.

When your charge the battery, you need to connect the battery and charger first. Then the charger plug connects with Wall. It would damage the battery fuse.

Let customers speak for us

Works great. Extra space to hold more items.

Being a more affordable electric bike I wasn’t sure what to expect. I love it!! It was easy to assemble and is a great looking bike. The battery is amazing, been on four rides and my battery is at about 80%. Extremely satisfied with my purchase.

This e-bike is powerful! When they told me “hang on”. they weren’t kidding. You can feel the power from each wheel. Each wheel has its own 1000w hub motor so this bike truly defines All Wheel Drive. And the power going uphill. I weigh 245-250 lbs and this bike has no problem carrying me around anywhere. Well done Rambo!

Thank u very quick and friendly

I bought this bike to be more green. I love the way it drives. With and without batteries. I had a minor issue but their customer service is helping every step of the way. I love this cargo bike, and for the money you can’t do better. Thanks for a cool product

My e-trike is so much fun! I’ve had so many people ask me about it. I can run so many errands with it. forget the car!

Love my bike! It was simple and easy to put together. I use the throttle to start off rather then peddling to start as it’s easier and I can control the speed better.

The EUNORAU FAT-HS Fat Tire is hefty but fun. Great for commuting and moderate single track riding. Zoom provided responsive service.

I love the bike,it rides great. I have yet to really push it but so far so good. Zoom bike has been very professional. I’m satisfied all the way around

I want to thank Zoom for a great bike. very easy to assemble. I find myself waiting for the next opportunity to venture out on my e bike. I’m a middle aged man so I can appreciate the ride this bike offers. A

Wish I could picture but it’s all decked out and hunt ready and can carry ALOT of weight. it’s a work of bike art and a true blessing to own!! Thanks

Great ebike for the price and so much fun riding to the beach. Great value!

Extremely satisfied with purchase of The Revi Predator. I have put it to a moderate test as a novice rider. To streets and trails it’s smooth and seems well built to a grade heavy duty in my opinion. Shipped from Zoom warehouse in California to central indiana In within 10 days. Package well. And Assemble within 30 minutes. Tools required were included, Before first ride. Insure handle bars are correctly tighten. fork nut was Lose as I made my first voyage. simply tighten. I recommend the product and Store and can validate satisfaction.

The electric bike is so fun to ride. Only issue is instructions and putting it together

Return Policy

Zoom Electric Bikes offers a 30-Day Hassle-Free Returns Policy. We will refund your purchase amount minus the original and return shipping charges subject to the conditions below:

You must notify us of your intent to return within 30 days of the order date.
The item must be returned within 14 days from the notice of the intent to return.
All merchandise must be returned in new, unused and sellable condition (that means all packaging, warranty cards, manuals, documentation, instructions, and accessories must be returned as well).
Our return policy also applies to cancellations made after an item has been physically shipped and/or refusal at the time of delivery.
Please note that we do not accept the return of spare parts or accessories.
Custom item(s) cannot be returned or exchanged.
Unless the return is due to a Zoom Electric Bikes error (e.g. you received an incorrect item), the customer (that’s you) is responsible for the cost of ALL return shipping charges.
All return and exchange merchandise will require an RMA (Return Merchandise Authorization) number. Only ship the return to the address detailed in the RMA email you receive. (Please see “Request a Return Merchandise Authorization (RMA)” below)
We will require you to provide us with pictures of the item from all sides before it is packaged for shipping. We will also require pictures of the item after it has been packaged for return shipment in the original packaging.
All returns will be inspected and we reserve the right to adjust the refund on the return depending upon the condition of the returned product.
Do not return to any address listed on the package. It is a good idea to get insurance for shipping returns as we cannot guarantee delivery to us
Shipping charges must be prepaid on all returned shipments and we recommend that you insure all returned packages for your protection. Zoom Electric Bikes is not responsible for return shipments that are lost, pilfered, or damaged
Shipping costs are not refundable and the customer is responsible for the cost of the return shipping
Custom item(s) cannot be returned or exchanged
Zoom Electric Bikes does not accept customer remorse returns
Merchandise must be returned within 30 days of the delivery date.
For all returns and cancellations that “shipped free,” a shipping charge equal to the cost of the original shipment will be withheld from the refund. It is important to save all packaging and not destroy boxes in case of a return.
Please do not write on the packaging box or use duct tape or any colored tape anywhere. Use only clear packaging tape.
Zoom Electric Bikes reserves the right to refuse a refund on a returned item if:

The item that has been returned does not match the original item shipped to the customer.
The returned item is missing parts or the original product’s packaging.
The item was damaged during the return shipment due to improper or insufficient packaging.
The item being returned has been obviously used.
The item has been assembled in a way that would impede proper packaging for return shipping.

The Following Cannot Be Returned

Products which are eligible for parts under manufacturer warranty.
Products that have had their original manufacturer packaging opened. Products that have been out of their original manufacturers’ packaging.
Accessories and Spare Parts.
If a returned item gets damaged during the transportation, it is the customer’s responsibility to file the claim with the carrier. No refund can be issued in this case.

It is the customer’s responsibility to return the merchandise in new resalable condition.

Refunds are only issued after returned items have been received and inspected.

Exchange Policy

You may exchange any item, except custom items, within 30 days of the ship date. Please note: Exchanges are subject to applicable restocking fees and the return policies mentioned on this page.

Request a Return Merchandise Authorization Number (RMA)

All merchandise returns require a Zoom Electric Bikes RMA (Return Merchandise Authorization) number. To request an RMA number, please follow this procedure. Any returns received without an authorization number will be refused.

All return request must be submitted in writing and sent to returns@zoomelectricbikes.com

Phone: 1 (888) 333-9469 (Monday. Friday, 9:00am to 6:00pm MST)

We’ll need the following:

Your Zoom Electric Bikes Order Number (located in your confirmation emails)
A description of the item(s) you wish to return
Reason for the return
Photos (from all angles) of the item you wish to return

As long as your reason for return is valid, we will provide you with a Return Merchandise Authorization number. Items returned without an authorized RMA number will be refused and a refund will not be given. Your RMA is valid for 15 business days after it has been issued. Remember, we must receive returns within 30 days of the original ship date.

Items Damaged During Shipment

When your order arrives, please be sure to inspect all boxes right away.
If the packaging appears damaged on the outside, please refuse to accept delivery from the carrier or make sure to note the damage on the proof of delivery slip.
If you do accept a damaged shipment, make sure to notify us immediately, as claims for damaged goods must be presented to the carrier within 24 hours of receipt.
Zoom Electric Bikes cannot be held responsible for visible shipment damage not reported to us within 24 hours of receipt.
We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
If the packaging looked undamaged but there is in fact “hidden damage” to the items inside of the packaging, contact Zoom Electric Bikes within 2 days of receipt.
We cannot accept claims after 2 business days, as we are unable to pass on the claims to the carrier responsible at that point.

Restocking Fees

There is a 20% restocking fee for all returns and exchanges unless the return is due to a Zoom Electric Bikes error (e.g. we sent you the wrong product).
We are unable to waive this fee (although we would like to) due to the manufacturer charging us the restocking and return fees.
You are responsible for the shipping costs to return the item.
No returns or exchanges will be issued after thirty days from the date of purchase.

Non-Refundable Items

Any items that are defective, or physically damaged by the end-users. We reserve the right to check the condition of the returned items before issuing a refund or credit
Items that do not include all the original manufacturing packaging (packaging materials, documentation, instructions, and accessories)
Customized orders are non-refundable or exchangeable
If an item is defective, we will replace the item
Any items returned after 30 days

How to Return Your Item(s) to Zoom Electric Bikes

Please note that all returns must be complete, in original and resalable condition, with all original boxes, product manuals, warranty cards, and packing materials. We reserve the right to refuse a return on any product that does not meet these requirements.

If your return is approved you will receive an email from us with return instructions.
Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
We recommend taking a picture of the package and/or the item before shipping.
Include a copy of the original Packing Slip (with the reason for return)
Write your RMA (Return Merchandise Authorization) number on the outside of the box
Send the package to the address provided in the RMA authorization instructions
Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
Please provide us the tracking number.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment.

Refund Process

Your return will be processed as quickly as possible but may take up to 30 days. The time that it takes for a “credit” to appear on your monthly statement varies by the credit card company. Please allow one to two billing cycles for the refund to appear.

When you are issued an RMA number, you should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases, you will receive a refund much more rapidly (1-2 weeks). This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Cancellations

You can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 48 hours are subject to a 40 administration fee.
If your order has been shipped, the standard return procedure above applies.
Refunds will only be issued to the original credit card that you use when placing your order.

Zoom Electric Bikes and its Suppliers are not responsible for the proper or improper use of merchandise sold. We care about our customers and urge you to exercise caution and take necessary safety measures to protect yourself while engaging in cycling. We encourage, beg, and plead that you wear a helmet and use appropriate lighting while riding at night regardless of the legal requirements in your particular state. Potential customers, you should check with your local law enforcement agency before purchasing about age requirements for riding our electric bicycles. Some states may have laws restricting the use of these items on public streets. Generally, all states allow them on private property such as campgrounds, parks, etc. but many states have age requirements. Most states require helmets and protective equipment to be worn by certain age children. Please remember to always bike safely. Know your laws before you go biking. We will not take back a bicycle if you find your laws do not permit your child to ride it. Check first.

Zoom Electric Bikes reserves the right to modify this policy without notice.

We work very hard to ensure that we offer the absolute best online. We want you to feel confident that you are getting the absolute best price for the product you are ordering. We partner with our suppliers to ensure they set the minimum advertised pricing guidelines that we and all our competitors follow.

Based on the minimum advertised price set by our manufacturers, all websites selling the same electric bike should sell it at the same price. If you find another online store that offers a lower price than us at the time of purchase, let us know within 30 days of your purchase and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you however do qualify for a refund, you will be refunded the difference in price to your credit card.

Please contact us to check if we can price match an electric bike before you place your order.

To request a price match guarantee, you must email us the link to the competitors website before you purchase the item.

To request a partial refund, email us a link to the product you found on our competitor’s website within 30 days from the date of your purchase and we will process your refund accordingly.

100% Price Guarantee Limitations

Promotions such as rebates and buy one, get one free offers are not eligible
Any item to which a volume discount, a coupon, a bundling arrangement (such as two-for-one), free gifts or accessories bundled with the purchase of a bike or product, a customer rebate, an inventory liquidation, “Closeout Sale”, “going out of business”, “free offer”, “CyberMonday”, “Deal of the Day” promotion or other similar special promotional pricing mechanism is applied.
The item must be in stock on the competitors website
The store you found is not adhering to the manufacturer’s (Minimum Advertised Price) MAP policy
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, Walmart, Amazon, Overstock, etc.)
The competitor must be an Authorized Retailer for the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

The following brands are excluded from the Price Match Guarantee:

Easy and affordable financing is available through our partner, Affirm. Get a real-time decision.

As low as 0% APR financing.

Affordable Monthly Plans

Buy now and pay for your purchase over time. You’re in control, pick a payment plan that fits your budget. Offers start at 0% APR or 10-36% APR with competitive interest rates

No Prepayment Penalties

Pay for your purchase with monthly payments and prepay at any time without penalty.

Quick and Easy Application

Get a decision in seconds with no obligation to buy. The application is secure and processed in real-time. Checking your rate won’t affect your credit score.

Flexible Repayment

Simply pay your monthly bill using a debit card or bank transfer.

When you finance with Affirm you see the approved loan amount, interest rate, total interest you will pay, and the number of months that you have to pay off your loan all before signing up. Zoom Electric Bikes has no control over the financing decision and this is solely the lender’s decision based on your creditworthiness.

“Rates from 0% APR or 10-36% APR. Payment options through Affirm are subject to an eligibility check, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.”

HOW IT WORKS

STEP 1. Add to Cart

1) Once you’ve selected the products you would like to order, simply add them to your shopping cart.

2) You will be taken to the cart page. While on the cart page, make sure you have all the products you wish to purchase, then click “Secure Checkout.”

3) Fill out your contact information and shipping address, press the “Continue to shipping method.”

4) While on the checkout page, select “Affirm Pay over time” as your payment option. See image below for example.

5) After clicking “Complete order”, you will be redirected to Affirm to complete your purchase securely.

STEP 2. Quick Application with Affirm

Provide some basic information and Affirm will provide a real-time loan decision. Select your preferred payment terms and confirm your loan.

STEP 3. Checkout and Shipping

Confirm your order details and you are all set; your order has been placed! After checkout is complete we will process and ship your products right to your door.

STEP 4. Pay over Time

With Affirm you can get your order right away and split your purchase into multiple payments to pay back over time. Choose the payment schedule that works best for you. 3, 6, or 12 month financing with rates as low as 0% APR or 10-36% APR.

WHAT IF I DO NOT SEE AFFIRM AS A PAYMENT OPTION?

If you do not see Affirm as a Payment provider, you are most likely logged into Shop Pay on your browser. Simply follow the steps below to access Affirm Payments.

STEP 1. Check Out As Guest

From your Shopping Cart page, click on Checkout as shown below.

Then on the Shop Pay window, scroll to the bottom and click Checkout as Guest as shown below.

STEP 2. Confirm Shipment Address

Enter your shipment address and email address, then click on Continue To Shipping as shown below.

STEP 3. Continue To Payment

Click on the Continue To Payment button as shown below.

STEP 4. Select Affirm Financing

You should now see Affirm listed as a Payment Provider. Simply select Affirm as shown below and click on Complete Order.

If you still cannot access Affirm as a Payment Provider when checking out, please Contact Us at 1 (888) 333-9469 or Chat With Us and we are happy to help you!

Nakto Camel The Electric Bike on a Budget. Cecil’s Cyclery

Motor: Rear Hub 36V

Battery: 36V 10Ah Lithium Battery

Range: 18-20 Miles

Charging Time: 4-6 Hours

Battery Life: Up to 1000 Cycles

Brake: Front V brake, Rear expansion brake

Lights: Front LED light, rear reflector

Rider Heights: 5’4-6’2

Functions: Pedal Assist, On Demand Throttle

Cecil’s Cyclery Review: Nakto Camel Electric Bike is for Women Men

If you’ve been itching for an electric bike but you’re on a budget, then the 26” Nakto Camel electric bike is the bike for you. Though it may not check off all the boxes of a full sized cargo bike, it does meet the same needs in a less utility like scale, as it comes equipped with a front basket and rear rack, plus headlights and fenders, as well as suspension, throttle, pedal assist, and even a Shimano drivetrain.

And it’s best we first acknowledge that though the Nakto Camel is advertised as a woman’s bike, it is in no way, shape, or form, restricted to just women’s use. In our opinion, as well as many others who have purchased the bike, the bike is truly unisex. So let’s get to the good stuff. and a little bit of the not so good stuff. we promise an unbiased review of this bike as we value our Newport Community so much we know that’s what you deserve!

What Do I Get Out of the Bike?

In a nutshell, the Camel is a step through cruiser with dutch style handlebars, making it a standard city or commuter bike, as well as a basic front suspension fork and comfort saddle that allows it feel more comfortable on light trails and off-roading. Furthermore, there is some vibration dampening with the steel fork and steel stem, that adds to the ease of the ride.

As mentioned before, there is a lot of utility to the Camel, such as the rear rack and front basket. The rack is frame mounted with a height adjustment and utilizing smaller tubing, lending it the ability to fit a lot of different sized panniers. As for the front basket, there are pros and cons, perhaps making it the most complained about aspect of the bike, which is honestly, not that serious of a problem to have.

The front basket is bolted above and below the head tube so it doesn’t sway side to side during turning motions, which is great for valuable items and a worriless ride. However, the downside of the basket is that it is made of plastic, which some do not like the appearance of and some doubt the strength of. Therefore, we can conclude that the basket isn’t really made for carrying a ton of weight around, but we do know that it is strong enough to carry the Camel’s battery charger within it.

But, speaking of the battery charger, the battery of the Nakto Camel falls minorly short. An online review noted that perhaps the biggest complaint about the bike is that the battery is easily overworked when doing hefty uphill climbs, as he explained that his battery blew out a fuse during this route. Though he was glad the battery is fuse protected, he wished the fuses were higher quality.

But back to the brighter side, other features include an electric horn, perfect for riding in loud and buzzing areas, a full chain guide, battery integrated headlight, and a kickstand mounted in the rear, a great alternative to the oh so frustrating pedal lock when reversing. Lastly, the bike is only powered by a key, which makes it less likely to be stolen, if that is a concern of yours. However, on the flip side, for those who are keen to losing their keys or forgetting them in their vehicle, this may be an added stressor. All depends on preference.

Overall, the main disappointment is the basket and modest battery size. Other than that, the seat can be trusted for comfortability, the headlights work wonderfully, the brakes are simple but effective, the rear rack is a great addition, and it includes fenders which is surprising given the low price the bike goes for.

How Does it Ride?

Though it’s labelled as a 250W, the Nakto Camel rides more like a 350W electric bike. We could place a bet that Nakto actually built the bike somewhere in the 350-ish Watt territory.

For the price, as you may infer yourself, the bike performs best on flat ground, a guaranteed smooth ride. On the other hand, the acceleration and speed does drop in accordance with the steepness of a climb when riding up hills. However, the bike comes equipped with a Shimano 6-speed drivetrain that helps add a good amount of pedaling power on uphill climbs.

On a similar note, the Nakto just simply isn’t meant for intense purposes. As previously noted, the bike rides beautifully on flat ground and though it is an acceptable bike for dirt riding, it’s not an off-roading bike, so best to stick to smooth dirt trails and grassy lawns.

On the downside, the camel bike doesn’t come with multiple pedal-assist levels; you either have pedal-assist or you don’t. But considering the low price of the Nakto, it’s not completely unexpected and works just fine given the other amazing qualities.

Nakto Electric Bike On Budget in Newport Beach

All in all, the Nakto camel electric bike is excellent for cyclers on a budget. Where the bike lacks in cost-cutting measures such as the plastic parts and modest battery size, it makes up for in just about every other aspect.

If you’re looking for a simple, flat land city bike, it’s safe to say you don’t have to look any farther than the 26’ Nakto Camel bike.

As the only complaints lied within the cheapness of the front basket and weak battery fuses when riding strenuous uphill slopes, the Natko Camel is still well worth its cheap price. We wouldn’t necessarily recommend this bike to an advanced cyclist, but we would highly recommend it to anybody else, especially those on a budget looking for a full-size bike for light to intermediate use!

Reach out to Cecil’s Cyclery with any and all questions regarding this great bike, we’d love to hear from you!

Nakto Electric Bike Battery For 26″ Nakto Cruiser

✓ No Sales Tax (Except in Texas) ✓ Free Shipping In The Continental USA ✓ Need Help? Call Us: (833) 867-7437 ✓ Lowest Price Guarantee ✓ 100% Money Back Guarantee ✓ Free 7–30 day trail once approved with Klarna ✓ Exclusive: Get 3% off with discount code: TRE23

Increase quantity for Nakto Electric Bike Battery For 26″ Nakto Cruiser

Battery For 26″ Nakto Cruiser

Features:

To Fully Charge: 4-6 hours

What could I do if I lost the battery key?

ATTENTION: Please take care of your battery key, we don’t have copy keys for sold battery

When you charge the battery, you need connect the battery and charger first. Then the the charger plug to connect with Wall. It would damage the battery fuse.

How to take the battery out of the bike?

Take the seat down, there is a small blue bar under the seat, pull that bar up to take turn the seat straight. 2. Left hand turn the battery key to unlock (in the photo),at the same time, push the key in. Meanwhile the right hand take the battery out.

What is the problem if the charger signal is always green when charging? Is that the battery has a problem?

If the single light is always green after charging at once that is the fuse of the battery burnt. If it fuse the blown, replacing the new fuse is suggested.

Why Buy From Us

Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We’ll get you a replacement or refund in a snap!

We insist that you love everything you buy from us. If you’re unhappy for any reason whatsoever, just let us know and we’ll bend over backwards to make things right again.

Ordering from Shopyimized is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.

Nakto Electric Fat Tire Bike Cruiser

Fat Tire Electric Bikes are some of the most popular ebikes on the market today and for good reason. The 4″ wide tires have more surface contact with the ground, and thereby offer greater stability and traction, especially on unpaved surfaces. Fat tire ebikes are widely used for off-road trail riding, and in areas with sand or snow on the ground.

The Nakto Fat Tire Cruiser can be ridden like a conventional bike, using the 6-speed Shimano gears. These shift smoothly throughout their range, using the Rapid fire trigger (button/lever) click shifter. And when you’re ready to boost your ride, simply turn on the 3-mode pedal assist system (PAS) and your pedaling will remain steady while the 300W rear hub motor propels you forward. And if you prefer to ride without pedaling, or simply to maintain your coasting speed, you can give the thumb throttle a push and off you go.

CUSTOMER REVIEWS THE NAKTO FAT TIRE CRUISER

We value the opinion of real customers because they are the ones who make the final decision and know if a bike works well and meets their expectations. In this video, Larry Lynch talks about his experience with the Nakto Fat Tire Cruiser.

NAKTO EBIKE USER MANUAL (ALL MODELS)

Download the Nakto Ebike User Manual to learn how to set up, operate and troubleshoot your new Nakto ebike.

NAKTO FAT TIRE CRUISER ASSEMBLY VIDEO

As soon as you place your order, you’ll receive an “Order Confirmation” email with details about your order.

After we receive your order, we’ll start processing it immediately. We process the majority of our customers’ orders within 3 hours. We want you to receive your item(s) as soon as possible!

After your order is processed, it usually takes between 1-3 working days for it to be shipped. You will receive a “Shipment Confirmation” email with tracking info as soon as your order is dispatched to you.

We Ship With

IMPORTANT: you must be present to sign for your order when it arrives. All of our e-bikes are shipped with “Signature Required” to make sure they arrive safely. After you receive your tracking information, you can know exactly when your order is going to arrive so you can make proper arrangements.

How Much Does Shipping Cost?

Shipping is FREE on all of our products! No minimums required.

How Long Does It Take To Ship My Order?

As soon as we receive your order, we’ll start processing it immediately. Your order will be dispatched to you in 1-2 working days.

Where do you ship from?:

We are an authorized dealer for the brands we carry and we ship directly from their warehouse.

How Long Would It Take To Receive My Order?

After your order is shipped, it will take between 3-10 working days for you to receive your items depending on your location. Please note we cannot guarantee shipping time. Unanticipated delivery delays by shipping companies (Fedex, UPS etc) are out of our control.

Product not immediately available: We will email/call you with an estimated time of arrival (ETA) and you can decide how to proceed.

How Do I Track My Shipment?

As soon as your order is shipped, we’ll send you an email containing your tracking number. You can use it to track exactly where your order is.

Which Courier Will Deliver My Order?

We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as as other premium couriers.

Do You Ship Internationally?

At this moment, we only ship within the US.

Should I Be Present To Receive My Order?

All of our e-bikes are shipped with “Signature Required”. This is to ensure your e-bike gets to you safely. You can make arrangements accordingly based on the date on your expected delivery tracking info.

You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.

As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.

If your item is on backorder or unavailable, we will reach out to you via email.

If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
If your order is stock and your credit card is approved by our fraud guarantee department, the e-bike ordered will ship within 1-2 business days from the date of your order.

We will send you the tracking information within 24 hours to the email address you provided when checking out.

We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part freight orders may not ship until the following day).

Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.

Shipping costs are included with any unit going ground to the lower 48 states. AK HI ship by AIR at additional cost.

We do not offer Cash On Delivery.

A phone number is required by the freight company so a delivery appointment can be made.

Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.

A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.

Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)

Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the e-bikes ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our e-bikes to your country.

As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.

To avoid a delay in receiving your order from customs, consider the following:

Provide us with a phone number where you can be reached by customs when your e-bikes arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.

Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.

We do not refund original shipping charges for goods that are refused for delivery at customs.

We will deduct all additional fees resulting from refused international shipments from your refund.

If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.

If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.

We ship via UPS and Fedex for most e-bikes, USPS for small parts and accessories, and freight for big e-bikes.

If you don’t receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@strykerebikes.com
Please inspect the packaging of your items when they arrive.

If there are any e-bikes damaged upon arrival, you can file a warranty claim to get replacement parts for anything that’s damaged.

If your item(s) do arrive damaged, please send photos to support@strykerebikes.com and we will process an insurance claim on your behalf.

Cancellations Refunds:

All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.

If your item is on backorder and you accept the backorder, we will hold your payment until the e-bikes ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.

If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

PRE ORDERS CAN BE REFUNDED ANYTIME BEFORE SHIPMENT

Preorder refers to an item that is out of stock, but will be coming back in stock at a later date. Electric Bike PROS offers you the option to purchase an item that is listed on the website as a Preordered item that will ship once it is back in stock.

Expected Shipping Date

We estimate to our best ability on when we know our preorder items will ship. We list the target date or time frame on the product page. Please keep in mind that there are things outside of our control. This means that delays may occur. Should there be any delays to the product’s availability date, you will be notified via email.

We understand that sometimes timing is critical, so if you wish to cancel your backorder, please send your request to support@strykerebikes.com and include your order number. You may also contact our customer service department at 817-657-9772.

Payment for Preorder

When making a preorder purchase online, full payment is required for us to hold this item for you. Once the item has become available, your order will ship and be delivered. If you were to cancel your order before it ships, we will issue a full refund.

Returns on Preorders

Due to the nature of preorders, we understand that the delivery of your purchase will be delayed. All items that are purchased as a preorder, are subject to the brands return window from the day the item is received. We require is that the bicycle is in new condition, meaning free from any scratches or damages. To review all other details for returns, please view the “Returns and Warranty” tab.

From time to time, an e-bike may run out of stock at our warehouse and the website wasn’t updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting an e-bike sooner.

The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.

If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different e-bike, or cancel the order altogether.

Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.

This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.

Important Freight LTL Shipment

When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.

You need to be at the delivery address during the delivery window to receive and sign for the item.

The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery Windows of 8 am. 12 pm or 12 pm. 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.

Please make sure the phone number you entered at checkout is a good number to contact you at.

Don’t screen your calls until your item has been delivered.

6.The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.

7.Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

How to Handle Damages, Exceptions or Discrepancies at time of e-Bike Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

Carton damage requires visual inspection of contents of the unit.

Electric Bike Pros recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Electric Bike Pros immediately.

IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.

Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

Carton packaging has excessive damage with the exposed e-Bikes :

Please read carefully the FAQ’s as each supplier have their own returns policy.

Notify Stryker E Bikes immediately.

If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@strykerebikes.com

Please allow 3-10 business days for your order to arrive. All of our products are sourced in the US and we take pride in having the fastest shipping in the industry.

Returns are easy, simply contact us for a return. Before you purchase your item make sure to review the return policy below.

Return Policy

StrykerEbikes.com is committed to providing the best customer service in the electric bike, electric skateboard and electric scooter industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.

Return Policy by Brands

Frequently Asked Questions

Question: How long are your shipping times?

Answer: 2-10 business days, If your item is a special order or on backorder it may take longer. We will contact you and let you know if that’s the case.

Question: How much is shipping?

Answer: Shipping is free.

Questions: Which courier will deliver my package?

Answer: We work with different shipping providers to ensure you have the fastest shipping times. We ship via UPS, Fedex and USPS depending on the size of your package.

Question: Will I have to assemble my electric bike?

Answer: All of our e-bikes come 90% assembled and they require very little assembly. We recommend that you get the 10% remaining assembly done by a professional to ensure that your e-bike is properly assembled. It’ll literally take 20-30 minutes!

Question: Where are you located?

Answer: We operate out of an office/warehouse in Dallas, Texas.

Question: Where is my order coming from?

Answer: We have warehouse locations across the USA where products ship from.

Question: If something is out of stock can I back order or special order it?

Answer: Yes! Please contact us here: Contact Us

If you have a question that isn’t covered here, please feel free to contact, contact by phone or email, or click the live chat button during normal business hours.

Lowest Price Guarentee. Our Promise

At strykerebikes.com, we work very hard to ensure that we offer the absolute best online. We want you to feel confident that you are getting the absolute best in the market.

We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same electric bike online is supposed to be selling it at the same price.

If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.

To request your partial refund, simply email us a link to the bike on our website and on our competitor’s website, within 30 days from the date of your order and we will process the credit accordingly.

100% Price Match Guarantee Limitations

You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and “buy one, get one free” offers are not eligible
The item must be in stock on the competitor’s website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc.)
The competitor must be an Authorized Retailer of the bike in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

If you want to check if we can price match a electric bike before you place your order, please contact us.

Lowest Price Guarantee

The Lowest Price Guarantee allows you to make a claim, if within the 30-day validity period, you see the exact same electric bike advertised on the same merchant’s Web site at a lower published retail price. If the claim is confirmed in your (the buyer’s) favor, we will refund you the difference up to 100 USD.

How to Use the Service:

At any time during the validity period of a Norton Shopping Guarantee, you can register or log in to the Norton Shopping Guarantee Buyer Service Center to utilize the Service. To use the service:

You must be the buyer of record of a valid Norton Shopping Guarantee certificate or number issued within the immediately preceding 30 days.
Select ” Guaranteed Transactions ” in the Buyer Service Center.
To start the claim process for a particular transaction, click the “Price Claim” link for that transaction.

Lowest Price Guarantee Terms:

Claim

You will be required to provide the following information:

Proof of guarantee:
Your Shopping Guarantee number and your email address used during the eligible transaction. The Shopping Guarantee number is provided to you on the order confirmation page from your merchant or the Certificate of Guarantee email.
Details about the transaction:
Web site where the eligible purchase was made, date of purchase, amount paid, description of the item and SKU (if applicable). This information is typically included in the purchase confirmation email you received from the merchant.
Proof of lower price:
We recommend that you send us a screenshot and the URL of the same item you purchased, showing the new price. We cannot accept printed materials, or email text as proof of the lower price.

All claims must be made by sending an email to support@strykerebikes.com. Our staff will verify your claim within 10 business days. We reserve the right to contact you and the merchant in order to get more information. All claims must be made in English.

Sources:

https://zoomelectricbikes.com/products/battery
https://www.cecilscyclery.com/blogs/blog/nakto-camel-the-electric-bike-on-a-budget
https://toprideelectric.com/products/nakto-electric-bike-battery-for-26-nakto-cruiser
https://strykerebikes.com/products/nakto-electric-fat-tire-bike-cruiser

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HOW IT WORKS

STEP 1. Add to Cart

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STEP 3. Checkout and Shipping

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WHAT IF I DO NOT SEE AFFIRM AS A PAYMENT OPTION?

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STEP 4. Select Affirm Financing

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