Introducing the Latest “E-Bike SUV” in 2023: Know the Price, Features, Speed…

Introducing the Latest “E-Bike SUV” in 2023: Know the Price, Features, Speed Range…

American Ebike manufacturer Magicycle has just launched its latest ebike in 2023, which is the most-premium full-suspension electric bike yet in the company’s lineup. The model name is “Magicycle Deer” and the brand claims that it is the “SUV of E-Bike”.

If you don’t know what an ebike SUV is! To let you know that the Ebike SUV is made for adventures that offer performance with premium comfort. This type of ebike has the characteristics of electric MTBs, cargo, and commuter electric bikes; making this bike perfect for all purposes such as commuting, touring, adventure, loading, etc.

Let’s know what features Magicycle Deer has to offer you.

Magicycle Deer Electric Bike Battery, Motor Power

SpecificationDetails
Battery Capacity 52V, 20Ah
Charging time 5-6 hours
Range 80 miles
Motor Power 750W, 96nm torque
Top Speed 28 mph

Magicycle Deer Full Suspension EBike Design, Power, Range, Performance Specifications

Being an “SUV of E-Bikes”, Magicycle deer has a lot of features to offer you such as convenience, proper control while riding, an extra-large carrier, and a full suspension system. This e-bike has two models one is suitable for touring and another is best for off-roading. And both the models come in three color variants i.e., Yellow, grey, and green.

The weight of this e-bike is around 42 kg and the design is very attractive, to be very honest. It has a powerful rear hub motor of 750W providing 96 nm torque which can dominate any mountain trail like an electric mountain bike.

The brand claims that this SUV ebike has an estimated range of 80 miles on a single charge as it has a 52v 20AH LG lithium-ion battery and it can be removed from the frame using the key making it very convenient for charging it.

When it comes to speed, Magicycle deer offers a maximum speed of around 28 mph (45 km/h) with pedal assist mode. There are seven levels for pedal assistance with a 12-magnet cadence sensor. For controlling this much speed, A pair of hydraulic disc brakes on 180 mm rotors are installed on this e-bike of Magicycle.

For more comfort and a smooth ride with better traction, the Magicycle deer SUV Ebike is equipped with front and rear suspension which is capable of handling tough trails.

Talking about the frame design, the brand has launched this SUV Ebike with two types of rame (Step-over and step-through frames) so that everyone can ride this bike according to their preference.

SUV ebikes are also used for carrying weights. Keeping that in mind, Magicycle deer has a carrier at the back which can carry a weight of up to 400 lbs.

The handlebars are equipped with a full-color display and a 7-speed gearshift. For those who switch into a lower gear and climb hills, the bike’s 7-speed transmission should be a nice hill climber as it uses a cadence sensor rather than a torque sensor. In spite of this, with its 90Nm torque and 1.1 kW peak power, the Magicycle Deer shouldn’t require much assistance when climbing mountains.

Magicycle Deer Ebike SUV Price

The brand has kept the initial price of this Deer electric fat tire bike in the USA at 2699 and currently, the company is promoting this ebike by giving a flat discount of 300 when the “NA300” coupon code is applied to the website only. When it co

On the other hand, if we talk about the availability of the ebike, then you can order this bike on the official website (www.magicyclebike.com) and offline stores.

Conclusion: Magicycle Deer Ebike SUV Launched Updates

Magicycle Deer Ebike SUV can be a good option if you are planning to get an electric bike under 3000 (mid-tier budget brand) which can fulfill all your desired goals such as commuting, adventurous ride, or as a cargo bike.

Deer Ebike by Magicycle has just launched in January 2023, the brand has got around 12 reviews on its website within one month, that’s surprising!

Thanks for reading this article, Share it with your friends if you found this helpful.

Also, Do let us know your thoughts about this “SUV of Ebike” in the comment section below!

Bittoo Gupta

I am the founder and editor of The Bike Fetcher, a passionate E-Biker. My passion for E-bikes led me to build this blog site where I share electric bike news updates, my e-biking experience, e-biking tips, e-bike battery tips and help people to get the best e-bike. Feel free to contact me on my social accounts or through the contact form.

Magicycle Anniversary Sale – Grab a Fat Tire Ebike and Save Big Money in 2023

Times change and it’s another anniversary for Magicycle, a gorgeous e-bike brand with years of experience behind them. Magicycle would love to thank all its fans for their love and support. Just as Magicycle itself always does, this ebike brand will start another round of sales promotion, read below for more details.

For this anniversary event, Magicycle is offering a big discount. If you purchase an electric bike, including one with other ebike accessories, you will get 100 off; And if you buy 2 or more electric bikes, the discount will increase to 300. By the way, combo sales share the same discount as buying 2 electric bikes.

Magicycle Fat Tire Ebikes for All Kinds of Riders

Magicycle has been offering a high-quality range of fat tire ebikes since its inception. They are made to exactly meet the changing requirements of all kinds of ebike riders. Below we will list some of them for you to make a choice.

Magicycle Cruiser Pro

The Cruiser Pro is one of the most classic ebike modes from Magicycle. It features fat tires, a 1100W powerful motor (peak power output), a large ebike frame, and a 52V 20Ah large lithium battery. As an electric cruiser bike, the Cruiser Pro can literally go anywhere at ease with its incredible power and long range, bringing a first-class riding experience.

Magicycle Ocelot Pro

The Ocelot Pro serves as the first step-thru bike from Magicycle. Just like the Cruiser Pro, the Ocelot Pro is equipped with a 1100W motor, fat tires, and hydraulic disc brakes. What is quite different is that its frame is designed to be smaller for short riders. over, the Ocelot Pro features a long range between 60 – 80 miles. This is a great electric bike for those who are still hesitating because of range anxiety.

Magicycle Deer Full Suspension Ebike SUV

Magicycle Deer represents the latest technology of Magicycle. It is basically a full-suspension electric mountain bike. However, it is still the first ebike suv in the US, which serves as a new ebike model on the market. This sort of ebike is powerful, versatile, and of large load capacity, just like an SUV.

The Deer is equipped with a full suspension system, which provides great shock absorption from bumps while riding off-road. With a powerful motor, the Magicycle Deer can be ridden on any kind of terrain without getting stuck or slowing down.

Also, this amazing ebike has a load capacity of 400 lbs, allowing riders to carry heavy stuff. For this purpose, Magicycle has specially designed a longer rear rack that can make deliveries far more convenient.

Of course, the ebikes mentioned above aren’t all the products from Magicycle. You are welcome to check them out at Magicycle Official. The Magicycle Anniversary Sale runs from March 11th until the end of this month. If you still have any questions, just feel free to contact Magicycle at support@magicyclebike.com

Magicycle Deer Review – A Full-Suspension SUV Electric Bike

People have different ideas about why they need a bike. Along with regular bikes’ convenience and low maintenance, some cyclists opt for electric bikes for their portability.

Magicycle is an innovative e-bike brand that has taken the cycling industry by storm with its different e-bike models. At the beginning of 2023, they launched their first full-suspension ebike Magicycle Deer.

In this Magicycle Deer review, we dive deep into this SUV e-bike and figure out for whom it is built. Keep reading!

Electric Wheelers is reader-supported. Although we independently research and test products, we may receive a commission on purchases made from our chosen links. Read more…

  • Magicycle Deer Performance
  • Motor and Speed
  • Hill Climbing
  • Battery and Range
  • Hydraulic Brakes
  • 7-Speed Gearing System
  • Magicycle Deer Design and Features
  • Frame
  • Full Suspensions
  • Colored LCD Display
  • Tires and Wheels
  • Portability
  • Magicycle Deer Review Conclusions
  • Magicycle Deer Specs

Magicycle Deer Performance

Motor: 750W | Top Speed: 28 mph | Torque: 96 Nm | Battery: 1,040Wh | Range: 60-80 miles

Motor and Speed

The Magicycle Deer has a high-powered, high-torque electric motor that offers exceptional performance and is designed to provide riders with an optimal riding experience.

The Magicycle Deer motor has a 750W that produces 96 Nm of torque, which is ideal for outdoor adventures. It provides a smooth and reliable ride even on off-road terrain.

The Magicycle Deer’s performance is impressive when it comes to top speeds. It can reach speeds of up to 28 mph (45 km/h), making it a class 3 e-bike.

28 mph is the maximum assisted speed an e-bike can have in most countries.

Its impressive acceleration, responsive brakes, and smooth ride make it an excellent choice for those looking for a high-performance electric bike.

Magicycle Deer is a great electric mountain bike that has four-speed modes. Toggling between different modes, you can limit the speed from 15 mph to 45 km/h.

introducing, latest, e-bike, 2023, know, price

This allows riders to adjust the speed as per their requirement and terrain. The speed modes allow riders to customize their riding experience to match their skill level.

Hill Climbing

Magicycle Deer is an incredibly capable electric bike for hill climbing.

Its powerful motor, large battery, and torque-sensing pedal-assist system of 96 Nm ensure you can quickly and easily climb steep hills with minimal effort.

Its low center of gravity makes it highly maneuverable and stable, even on the most challenging trails.

Battery and Range

The Magicycle Deer is an electric bicycle that offers exceptional specs when it comes to battery life.

This bike is powered by a 52V 20Ah high-quality lithium-ion cell battery which provides a range of up to 80 miles on a single charge. However, the real range depends on the terrain and other factors.

The battery is removable, allowing you to charge easily in your home, office, or on the go. The battery also offers a long life span, with a battery lasting up to 1,000 charge cycles. Additionally, you can buy a spare battery from Magicycle and go for extra-long rides.

This means you can rely on your Magicycle Deer for thousands of miles of travel.

The battery also features a battery management system that helps protect the battery from over-discharge, and other issues, meaning you can get the most out of your battery life.

With the Magicycle Deer, you can easily move long distances and enjoy a smooth and comfortable ride.

Hydraulic Brakes

Magicycle Deer hydraulic brakes are a powerful and efficient brake system that provides superior stopping power.

The hydraulic system with 180mm rotors is designed to provide a smooth, consistent braking force, allowing for a safe and secure stop in any situation.

The brakes use a unique hydraulic system, which utilizes a single-piston caliper and a dual-piston master cylinder for maximum braking power.

The unique design of the caliper allows for a more even distribution of the braking force, resulting in a smoother and more efficient braking experience.

The brakes are also designed to be lightweight and durable, making them ideal for both city and mountain bike riders.

7-Speed Gearing System

Its 7-speed gearing system provides adequate performance. It allows riders to switch between gears to efficiently tackle any terrain.

The gear system is easy to use, allowing riders to quickly and easily adjust their speed to fit any terrain and get the most out of their rides.

Magicycle Deer Design and Features

Frame

The Magicycle Deer is a stylish, comfortable bike for urban commuting and leisure. Its 18-inch frame is crafted from durable aluminum alloy that is both lightweight and strong.

The bike comes in two different frame types: step-through and step-over.

The classic step-through design allows riders to get on quickly and off the bike. The step-over design is for those who prefer a more traditional style.

The frame color is available in dawn yellow, space gray, and neon green, allowing riders to customize their bike to match their style.

The Magicycle Deer is designed to be one-size-fits-all, ensuring that anyone can enjoy the comfort and style of this bike.

Recommended Rider Heights: 5’5″ – 6’8″

Touring vs Off-Road Version

Magicycle Deer comes in two different model variations: Touring and Off-road versions.

Both versions have the same frame. But the Touring version comes with fenders and a rear rack, while the Off-road version comes without these accessories.

Since the off-road version has fewer accessories, it is slightly cheaper. Also, the off-road version is only available for the step-over frame.

Full Suspensions

The Magicycle Deer full-suspension bike is designed to provide a smooth and comfortable ride for all terrain.

Its frame is made of aluminum alloy and features a cleverly designed geometry to make it both lightweight and strong.

Its unique frame design features a full-suspension system, which offers both front and rear suspension to give riders a smoother ride.

Due to full suspensions and wide fat tires, it is an excellent choice for all types of terrain. Its full-suspension system helps to reduce vibrations, making for a much more comfortable ride.

Colored LCD Display

The Magicycle Deer’s colored LCD is an excellent feature and a colorful way to track your ride stats.

It allows you to monitor your speed, distance, time, and calories burned and access menus for bike settings, navigation, and more.

You can customize your bike’s look with colorful themes and dashboard display and choose from LED light colors.

Tires and Wheels

The Magicycle Deer features 26″ x 4″ tires and wheels designed for maximum grip and stability on all terrains.

The tires are made of a thick rubber compound, providing excellent traction and shock absorption for a smooth ride.

The wheels are double-walled aluminum alloy and feature a unique, stylish design. They are lightweight and strong, allowing for easier acceleration and braking.

Portability

Magicycle Deer is not an easily portable e-bike. On the contrary, it’s a huge and heavy bike.

So it’s not an exaggeration at all to call Magicycle Deer an E-SUV. It weighs over 90 pounds (~42 kg) and is even heavier than Himiway Cobra.

I wouldn’t consider the excess weight as a con for this bike. Just keep in mind that you want to store it on the ground floor rather than towing it several flights of stairs.

Magicycle Deer Review Conclusions

Magicycle Deer is an electric bicycle that provides efficient and eco-friendly transportation.

Its wide selection of features and accessories make it an excellent recreational bike. Riding the Magicycle Deer is comfortable, and the bike is versatile enough to tackle any terrain.

Overall, the Magicycle Deer provides a great riding experience and is a great value for its price.

Magicycle Deer Specs

NEW Magicycle Deer Softail Full Suspension Electric Bike. Ebike SUV

Please leave your expectations for the new arrival. Deer in the reviews! The functions, structures, specifications, color. or anything, just talk!

Those who participate in the discussion can participate in the lucky draw for the Deer new product launch event, and have the chance to win the Deer for free!

Ebike SUV Built for Adventures

Inspired by SUV, DEER is the integration of 3 ebike modes. step-thru commuter ebike, trekking ebikes, and most importantly, full-suspension electric mountain bike, providing features of convenience, firmness, large carrying capacity, and full-suspension system. In the field of full-suspension ebikes, DEER, the first ebike SUV from Magicycle, is in a leading position in terms of comfort, handling, power, and range.

Full Suspension Ebike System

In addition to the usual front suspension fork, Deer has a rear shock absorber. That makes this new full-suspension Ebike SUV very comfortable to ride anywhere, and capable of handling the difficult technical trails, creating a smoother ride with better traction and handling, avoid fatiguing the rider quickly.

Effective Shock Absorption

The full-suspension system of Magicycle Deer makes it stand out in the field of off-road riding. On tough and bumpy roads, Magicycle Deer will show you really comfortable ebike rides by absorbing shocks effectively. Stable and steady, these are how it feels while riding over any bumps on Magicycle Deer.

Dominate Any Mountain Bike Trail

Rugged off-road terrain demands a rugged e-bike, that’s why Magicycle is introducing a new full-suspension Ebike SUV. Deer. The maximum shock absorption from the full suspension system is what makes DEER like a real electric mountain bike for off-road riding.

Large-Capacity 52V Ebike Battery

Magicycle has applied the 21700 cell battery technology. This is to produce a longer-lasting battery with better performance and quality. The 52V voltage improves the battery efficiency greatly, leading to less battery loss.

The battery is integrated with the downtube and removable. It can be removed without tools other than the key, which could be the most convenient way for battery charging

An Ebike SUV Ready for Long-Range Rides

The battery on Deer is specifically designed to let you take long-range adventures, tough technical trails, scenic rides, or daily commutes with confidence. These long range rides will always come with comfort and relaxation with the full-suspension system.

Double-Layer Multi-Cavity Design

Instead of applying single layer single cavity design which results in the insufficient strength of the frame, a down tube with a double-layer multi-cavity design was specially developed by the Magicycle design team for DEER.

Triangle Seatpost Structure

In order to ensure safe riding, the seat stay must connect to the seat tube if it’s a step-through ebike, and make it a full suspension ebike, a top tube is a must without which the seat post could easily bend or even break. Deer combines the step through design and full suspension system due to the stable triangle design under the seat tube to

Programmable Colored LCD Display

As a multifunctional ebike suv, Magicycle Deer comes with a multifunctional LCD display as well. It allows riders to program display settings according to the environment and riders’ requirements, which is the perfect match for Magicycle Deer.

Hydraulic Disc Brakes

The brake efficiency is essential for a full-suspension Ebike SUV. Magicycle Deer is equipped with Bengal hydraulic disc brakes, which provide superior brake efficiency. Bengal is a brand with more than 20 years of manufacturing experience, ensuring both quality and performance.

Large Load Capacity

Just like a real suv, Magicycle has a large load capacity of 400 lbs, which is friendly for heavy riders and enables riders to bring lots of necessities. Compared to most other ebike brands, Deer comes with a much larger rear rack, providing much more convenience.

0W Electric Bike Motor

Besides the full-suspension system, another important factor that makes Magicycle Deer amazing for off-road riding is the motor. Magicycle remains the 750W motor. The Maximum power output could reach 1100W. With this motor, Deer is capable of overcoming any bumps.

  • Battery 52V 20Ah LG lithium battery
  • Charger Short-circuit proof 3.0A fast Smart charger
  • Range 60-80 miles
  • Controller 52V 750W FOC Smart controller, Current Range 7-22Ah (IPX8)
  • Hub Motor 750W brushless gear motor(IP55)
  • Recommended Rider Heights 5’8. 6’8
  • Display Color LCD Display with USB Charging
  • Charging Time 4. 7Hours
  • Total Payload Capacity 400lbs
  • Weight 92.3lbs/41.9kg
  • Frame size 26
  • Pedal Assist 7-level Intelligent pedal assist with 12-magnet cadence sensor
  • Tires Kenda 26×4.0 Fat Tires
  • Front Fork Alloy Hydraulic lockout suspension fork
  • Brake Lever Aluminum alloy comfort grip levers with motor cutoff switch
  • Throttle Half twist throttle
  • Lights Integrated front and brake lights
  • Pedal Wellgo alloy pedal with reflectors
  • Freewheel Shimano-14-28T BROWN/BK
  • Bike Frame 26 6061 Aluminum Frame
  • Brake 180mm Hydraulic Disc Brakes
  • Front Light 6V LED light
  • Chain KMC chain
  • Saddle Super Soft Cushion
  • Stem MA-400 SSABK
  • Seat Post Diameter 30.9mm length 300mm
  • Crank 48T,170mm forged alloy,dual-sided bashguard
  • Kickstand Heavy duty aluminum
  • Gearing Shimano 7 speed gear shift system
  • Spokes 13 Gauge on the front / 12 Gauge on the back
  • A.- Total Length 78.74
  • B.- Handlebar Height 45.28
  • C.- Wheelbase 48.43
  • D.- Chain Stay Length 27.56
  • E.- Wheel Diameter 27.95
  • F.- Head Tube Length 11.81
  • G.- Handlebar Length 27.56
  • H.- Maximum Seat to Ground Height 38.58
  • I.- Minimum Seat to Ground Height 33.86
  • J.- Maximum Seat to Pedal Length 33.46
  • K.- Minimum Seat to Pedal Length 28.35
  • L.- Standover Height 18.11

REFUND RETURN

Like it and keep it or return it within 15 days!

We’re sure that you’ll love your Magicycle e-bike but in case you change your mind we’re pleased to offer a refund within 15 days from the day you receive it. (as long as your e-bike is in an as-new condition). We suggest that you keep the box intact for a smooth return process.

Simply contact support@magicyclebike.com, and have your proof of your purchase, and the same card that you used when you originally purchased the e-bike one of our friendly colleagues will then be happy to process the refund for you. Terms conditions apply.

CANCELLATION OF ORDERS

You may cancel an order by contacting us via email or telephone, per the “Contact Us” section below. Cancellation is not confirmed until you receive a response from our customer support team.

Due to the speed at which we process orders (as quickly as possible) we will attempt but cannot guarantee that we will be able to cancel an order you placed on the Sites. After you have placed an order, we cannot change it, including for size or color reasons. Please make your selections carefully and reach out to our team for guidance to ensure you are choosing the right item.

For all orders( including pre-orders), your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship.

BEFORE SHIPMENT

If you cancel the order that was placed in 12 hours, the processing fee will not be charged. If a customer ordered the wrong model and wants to place a new order, after the second order is received, the original order will not be charged any processing fee.

If you cancel orders that haven’t entered the shipping process yet, 5% of the ebike cost will be charged as a processing fee.

If you accidentally place a duplicate order, you will not be charged a processing fee, but you need to inform us before the order goes into the shipping system. Otherwise, 5% of the ebike cost will be charged as a processing fee.

AFTER SHIPMENT

To request an order cancellation after it has been shipped, the customer needs to pay a 10% restocking Fee. The customer is also responsible for the return shipping cost of 200(Canada:499). Magicycle will provide a return shipping label, and the designated transport company will collect the return package. The customer may also choose to self-return or arrange the return shipment by himself.

Notice(If you arrange your own return)

If a customer decided to arrange the return shipment by himself and the request has been confirmed by the Magicycle customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Magicycle will not be responsible for any damage, loss, or other accident to the shipment arranged by the customer.

The customer needs to email Magicycle’s customer service team regarding any order cancellation. Once an order cancellation request has been approved, Magicycle will email the customer a cancellation notification email. The customer shall not send a return package to Magicycle without receiving a notification. Magicycle will reject all shipments without being scheduled to arrive, and the customer is responsible for any related fee or loss.

ORDER MODIFICATION

Please refer to our shipping policy to modify an order before the customer has received it.

We cannot modify an order after the customer has received it. The customer can place a new order and return the products in the original order by contacting our customer service in advance. All return requests must follow our return policy and receive a pre-approval notice from our customer service team in the email. The processing fee can be prevented if the product return is due to an order modification, which means the customer has placed a new order with a higher or similar dollar amount to the returned product(s). If the customer does not place a new order or the total amount is significantly lower than the original order, a 10% restocking Fee of the original order will be deducted from the total refund amount.

MODEL REPLACEMENT RETURN

If you want to change to another model after you received your order, you will be required to pay for the round trip costs of 400.Magicycle will provide a return shipping label, and the designated transport company will collect the return package. The replacement bike will be shipped after the returned bike arrives in the Magicycle warehouse.

For us to better understand the problem and solve it effectively, photos and/or videos are REQUIRED as evidence.

Definition of critically-damaged items: the main structure of the product is obviously deformed and affects its normal functions in any form.

Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:

1) Minor damage to the outer packaging.

2) Minor scratches or paint loss on the product.

3) Damage to parts or wearing parts after excessive use.

4) Damage to parts or wearing parts after using for a certain while or a certain number of times.

introducing, latest, e-bike, 2023, know, price

For an issue that can be solved with replacement parts or simple adjustments, we don’t offer a free exchange service and free shipping label.

For non-quality issues, customers may ask for product replacement or return within 15 days of receiving it. A 10% processing fee will be applied but we can prevent it for the customer if a replacement order is received. The customer is also responsible for the return shipping cost of 200. Magicycle will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose to self-return or arrange the return shipment by himself.

To be eligible for a replacement or return, the bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it. The mileage on the LCD screen must be less than 10 miles.

Notice(If you arrange your own return)

If a customer decided to arrange the return shipment by himself and the request has been confirmed by the Magicycle customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Magicycle will not be responsible for any damage, loss, or other accident to the shipment arranged by the customer.

ACCESSORIES RETURN TERMS

The following items cannot be returned or exchanged except for quality issues:

Batteries(Due to return shipping carrier restrictions, battery purchases are non-returnable. High-capacity lithium-ion battery shipping restrictions prohibit consumers’ ability to return batteries via shipping carriers.)

Refund

Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee and send the remaining refund according to the customer’s original payment method.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after the 5 days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact us at support@magicyclebike.com if the customer has not received the refund after ten business days.

YEARS OPTIONAL WARRANTY– EVERYTHING YOU NEED TO KNOW!

All Magicycle bikes are covered under our 2-year, all-inclusive manufacturer’s warranty for the owner against all manufacturing defects. (All free accessories are not covered by warranty service.)

WARRANTY PERIOD AND TERMS

Only the original owner of an ebike purchased from Magicycle’s online or physical storefront is covered by this Limited Warranty.

The Warranty Period begins upon your receipt of the ebike and shall end immediately upon the earlier of the end of the Warranty Period.

As for warranty transfer, the ebike transferee can only benefit from the warranty when both of these conditions are met:

The 2-year package hasn’t expired since the initial owner received it;

The new owner has the initial purchaser’s name and the original order number.

introducing, latest, e-bike, 2023, know, price

TERMS OF LIMITED WARRANTY

Magicycle will replace any component that is deemed to be defective or damaged (including damage incurred during shipment), except in case of user error. The warranty covers the listed products and follows the terms below:

Frame

MAGICYCLE ebike frames are covered by a replacement warranty for 2 years.

This warranty includes a replacement frame only. Labor charges associated with transferring parts to replacement frames are not included. An authorized Magicycle service representative will determine if the frame meets the replacement standard.

Magicycle reserves the right to use scratch and dent stock when replacing a frame under this warranty. Frame styles and/or colors not in stock may be replaced with a compatible style and/or color at Magicycle’s discretion.

Frame issues excluded from this warranty include but are not limited to:

Paint fade, scratches, and impact marks

Impact damage

Non-reversible modification (such as drilling or welding)

Chain guard mounted to the frame if applicable

Batteries

Magicycle batteries are covered by a 2-year prorated warranty.

During the first 2 years of service – A defective battery will be repaired or replaced at no cost to the customer. The warranty period for a repaired or replaced battery will remain unchanged from the original purchase date.

No cash reimbursement will be made.

Batteries can be assessed and found defective directly by Magicycle only.

This Limited Warranty does not cover:

Defects or damage resulting from accidents, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemical exposure, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress;

Defects or damage caused by private modification;

Scratches, dents, and cosmetic damage, unless caused by Magicycle;

Products that have the serial number or bar code removed, defaced, damaged, altered, or made illegible;

Ordinary wear and tear;

Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Magicycle for the Products;

Defects or damage caused by the assembly, testing, operation, maintenance, installation, service, repair, or adjustment of the Products in a manner that varies from the Assembly Instructions or Owner’s Manual;

Defects or damage resulting from external causes such as collision, fire, flooding, windstorms, lightning, earthquakes, exposure to weather conditions, theft, blown fuses, or improper use of any electrical source.

In addition, with respect to the battery, this Limited Warranty does not cover defects or damage resulting from the following actions or situations:

Charging with a battery charger is not intended or appropriate for use with the Battery;

Using a battery charger improperly;

If any of the seals on the battery are broken or show evidence of tampering;

If the Battery has been used in equipment other than the Bike for which it is specified.

Parts Components

Original Magicycle parts and components are covered by a 2-year limited warranty. (If more than 30 days have passed since the date of receipt of the bike, the replacement of parts within the warranty period will require shipping costs.)

This Limited Warranty does not cover:

Parts compromised by corrosion due to exposure to the elements (moisture, heat, etc.);

Damage or deterioration of the surface finish, appearance, or aesthetics of the product;

The Warranty of the frame, forks, handlebar, seat post, saddle, brakes, lights, crank-set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD, kickstand, reflectors, and hardware only extends one week after receiving the goods. Parts damaged during use after seven days will be charged to the customer;

Labor charges for part replacement or changeover;

Defects or damage resulting from accidents, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress;

Scratches, dents, and cosmetic damage not caused by Magicycle;

Products with the serial number or bar code removed, defaced, damaged, altered, or made illegible;

Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Magicycle for the Products;

Defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from the Assembly Instructions or Owner’s Manual;

Defects or damage resulting from external causes, such as collision, fire, flooding, windstorms, lightning, earthquakes, exposure to weather conditions, theft, blown fuses, or improper use of any electrical source.

Ordinary wear and tear not resulting from defects in workmanship or materials. Wear and tear can be assessed by Magicycle. Parts not typically covered include but are not limited to:

Chain rings

Credit Card Chargebacks

If any ebike purchase becomes subject to a credit card chargeback in any amount, and you are still in possession of the ebike, then this Limited Warranty shall be invalidated until the credit card chargeback has been resolved.

HOW TO MAKE A WARRANTY CLAIM

If you believe your Magicycle has a warranty issue, your first point of contact should be where you purchased your frame or bike. If you purchased directly from Magicycle, all claims to this warranty must be made through Magicycle and submitted to support@magicyclebike.com. Proof of purchase and photos or videos of the damaged product is required to be submitted alongside any warranty request. Before making a warranty claim, you are encouraged to contact Magicycle via support@magicyclebike.com, as there may be a simple fix for your problem that does not necessitate filing a claim. Valid warranty claims made within 2 years of the initial purchase will be processed through Magicycle.

A deposit is required to replace the LCD display, motor, controller, and/or battery, which will be refunded in full upon receipt by Magicycle of the parts that need to be replaced.

Magicycle will not replace any part without first seeing photos or video of the damaged product. Customers must provide this evidence by email.

Attention: Magicycle will offer free components and replacement parts ( (If more than 30 days have passed since the date of receipt of the bike, the replacement of parts within the warranty period will require shipping costs), and any installation fees will not be covered by Magicycle without the after-sales team’s authorization.

Components and replacement shipping fees depend on the size and dimensions of each package. The Magicycle team will provide a pay link for customers to pay for the shipping through email.

Shipping Damage

Damage to a Covered Component during shipping is not covered by this Limited Warranty, but Magicycle will replace such damaged Covered Components if you:

Notify Magicycle through support@magicyclebike.com of a Covered Component damaged in the shipping process in 7 days.

Provide Magicycle with a dated picture of the damaged Covered Component;

Note any immediately recognizable damage on the shipper’s Bill of Lading prior to signing off on the shipment.

Shipping damage claims are very time sensitive and it is your responsibility to immediately inspect the ebike for damage upon receipt.

If you choose to set up your own independent shipping methods, such as the use of a freight forwarder or other similar service, Magicycle will not replace any Covered Components damaged during such shipping method.

No free accessories are eligible for replacement or compensation if they are scratched during transportation.

NOTICE: We will not accept shipping damage claims filed more than 7 days after receipt of any products.

REPAIR SERVICE

For offline bicycle store repair services like Velotooler etc, Magicycle will only provide free replacement parts. We do not reimburse any labor costs incurred by the repair service.

FAQ ABOUT OUR WARRANTY

Q. I am not the original owner as I purchased my Magicycle secondhand. Is my frame covered by warranty?

A. Yes, you will need to provide the initial purchaser’s name and the original order number.

Q. I crashed and damaged my bike/frame. Is warranty coverage available to me?

A. Sorry, crashes or accidents are not covered by the warranty policy. The warranty only covers defects in manufacturing, not damage from crashes.

FREE SHIPPING To All US States On This Item

(Excluding Puerto Rico, Hawaii, Alaska)

Lead Time. Ships within 2-3 Business Days

Our Shipping Partners:

We partner with the most reliable freight companies in the USA to ensure your order arrives safe and in a timely manner.

Your Item will ship from warehouses all across the United States to ensure fast and efficient delivery times for our customers.

If there are any delays regarding your product shipment, we will let you know in advance.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. (please allow a few hours for this to come through in some cases) This means that we have received your order in our system and pre-authorized your credit card for the purchase.

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.

If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@generationecostore.com

No Shipping outside the USA. (Some exceptions apply. if the website permits you to check out and enter your shipping address, you will receive your order. Some products in particular are available in Canada).

Shipping Options

Our base Curb-side Pickup shipping is always completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order.

Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area.

Double-Check Your Address

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, pleasemake sure that your address is correctly entered and includes all relevant and/or required information. The use of correctabbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuringtimely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address informationprovided is incorrect or incorrectly entered at the time of purchase.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrived damaged please send photos of damage, box and SKU, along with a brief description of the damage to info@generationecostore.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours.

Leave a Comment