How to Charge an E-Bike for Maximum Battery Life. Totem electric bike

Totem electric bike

There is no guarantee. Many artists will be performing at the same time and some areas will have limited capacities. You should plan accordingly and arrive early if there’s a particular performer you really want to see. Also, the lineup is always subject to change (whether due to volcanoes or any other reason).

Yes. Set times will be posted on the Coachella Mobile App (Apple Store | Google Play) a couple of days before the festival. Lineup Set Times subject to change.

1am-ish on Fri/Sat and 12am on Sun. give or take a few. Subject to change. Check festival hours here.

You should definitely plan to arrive several hours early to be on the safe side. Please be prepared for significant delays if you choose to disobey all signage and staff. Carpool, carpool, CARPOOL! For the easiest and fastest arrival and departure, take a shuttle.

What will the weather be like at the festival? How hot will it be during the day and how cold will it be at night?

I’m a photographer (for a big, stuffy important publication, for a hip online news outlet, for my own blog, for myself, etc.). How do I make arrangements for a photo pass?

Photo Passes will be distributed at the discretion of the Festival and cannot be specifically requested as part of your press application. We will provide syndicated photos from our on-site photographers for use.

Food Vending: Please visit our contact page and select “Food Vending.”

Non-Food Vending: Please visit our contact page.

I’m going to the festival, but not camping on site. Can I join in on all the cool stuff happening in the campgrounds?

Anyone with a valid Festival Wristband is welcome in Car Tent Camping at any time.

However, there is no overnight parking available without a Car Camping or Camping Companion Parking Pass. If you parked in Day Parking or Preferred Parking, your car will be towed after 2am. Any Line Shuttles end outbound service one hour after the music stops. And the Rideshare Lot closes at 3am.

Keep this in mind before wandering off to Camping to keep the party going.

Anyone with a valid Festival Wristband can enter Camping at any time. Be aware that there is no parking available on Thursday without a Car Camping or Camping Companion Parking Pass.

If you can find another way to arrive (e.g., taxi, rideshare, shuttle, bike, walk, cartwheel, swim, astral projection), you are more than welcome to join the party.

If you’re catching a ride, please go to Pick-Up Drop-Off (Lot 2A).

No. The Coachella trademarks, intellectual property, passes and wristbands may not be used for advertising, promotions, contests, sweepstakes or any commercial purpose. Our official festival sponsors do so with the express permission of the festival organizers. Please review our festival ticket terms.

No. If you don’t have vending approval from the festival organizers, your items will be surrendered/confiscated.

Passes, Order Shipping

New for 2023! Our ticketing platform is now powered exclusively by AXS. Create or Access your AXS Coachella Fan account now or update your current AXS information here.

Download the Coachella Mobile App (Apple Store | Google Play) to register your wristband. Registration will open once orders start shipping out.

Any damaged or tampered with wristbands will not be allowed for accessing the Festival You may inquire further at info@coachella.com. Please include your order number and be as detailed as possible describing your situation.

No. Only wear one wristband at a time. If you wear more than one wristband, the scanners will be unable to read them properly and you will not be able to enter the festival.

I bought passes from a friend (scalper, third party, some dude off Craigslist that I’m telling you is my friend). How can I verify that they’re valid and will work?

Only passes you originally purchased through Coachella’s official ticketing partners can be guaranteed as valid.

Do not buy passes from an unauthorized 3rd party or scalper. We will not offer customer service, authentication or support for any passes purchased through any unauthorized 3rd parties. You will only know that your third party pass is valid when it successfully scans into the Venue EACH day. Activating a wristband does not guarantee the wristband is (or will remain) valid for all three days.

Sure! Hand your package to your friend when it arrives or change your shipping address to theirs (it will still have your name on it though so please alert your friend). Make sure your friend registers their own wristband. Tell them to follow the directions in the package.

Please note: If your package is unable to be delivered for any reason whatsoever, you, the original purchaser, will be required to pick it up from the Box Office as no alternate Will Call pickups are allowed.

Please note, access may be off or limited just prior to passes going on sale.

New for 2023! Our ticketing platform is now powered exclusively by AXS. Create an AXS Coachella Fan account now or update your current AXS information here.

For help with your AXS order/account, please contact AXS order support:

Fan-To-Fan Exchange (powered by Lyte)

My friend got their order or got an email notification that their order is coming and I didn’t get mine yet. When should I start panicking? What should I do?!

It will take a minimum of four weeks to complete shipping for each weekend. Your patience is appreciated. Please review our Shipping Info for details.

Are payment plans available? Can I divide my order into multiple payments? I have payment plan default questions.

Yes there is a 50/50 Payment plan option available through Jan. 15, 2023.

How do I use my Coachella Credit?

charge, e-bike, maximum, battery, life, totem

Instructions on how to redeem your credit for Coachella 2024 will be sent prior to the 2024 Advance Sale.

Where can I see my Coachella Credit?

Your Coachella Credit will be in your fan account prior to the 2024 Coachella Advance Sale. Please check back then.

What happens if I don’t use my credit before it expires?

You will lose your credit once it expires in 12 months from the date of issuance.

Can I apply my credit to another event?

Your Coachella credit will only be available to be used toward Coachella.

We recommend using an actual credit card, not a debit card. If you are using a debit card, make sure you know your daily withdrawal limit. If you exceed that amount, your card may be rejected and order lost. Contact your bank to inquire about your debit card limit.

International orders will have the opportunity to select to pick-up their order at the offsite Box Office, located near the festival. Same charges as Shipping applies.

For help with your AXS order/account, please contact AXS order support:

The deadline to update shipping is Feb. 15, 2023. For all shipping rules and deadlines visit here.

Please review our Shipping Info for details.

Please review our Shipping Info for details.

Only the original purchaser can pick up the order. No alternate name changes or pick-ups allowed. A valid photo ID, order number and the credit card used to place your order are required at the time of pick up.

¿Es legítimo Live Tours? ¿Cómo puedo contactar con ellos? (Is Live Tours legit? How can I contact them?)

If you want to remove the data you inputted for the advance sale or presale registration, email presale@tunespeak.com

Allianz Global Assistance

Main Line Phone #: 1-866-884-3556

Presale Registration

Registration does not guarantee passes. Inventory is limited.

2022 Purchasers attendees (who registered their wristband in 2022) will have access to a loyalty presale beginning at 11am on Wednesday, Jan 11. To access the Loyalty Presale, register with the same email that purchased or registered a wristband last year.

Codes will be distributed starting at 8am on Friday, Jan 13. If you can’t find your code, visit our Registration page to resend or sign up. For further code support, email coachella-presale@tunespeak.com

Yes you can cancel your registration if you’d no longer like to receive a code for the sale. Sign in using your mobile number on our Registration page, click edit and use the delete registration button.

What Can I Bring?

You should identify yourself to security as you wait to enter the Venue. Festival Personnel will locate the medical staff adjacent to the main entrance who will assist you in providing a secure area to store all items. Medical-related items that are not available for purchase on site, food included, may be brought in. You may be asked to provide an official doctor’s note or prescription detailing the necessity of the item.

Sorry, bro. Cannabis or cannabis products aren’t allowed inside the Coachella Valley Music and Arts Festival—even in 2020 and beyond. If that changes, we will update this answer.

A medium backpack should be no bigger than 18”x13”x8.5” when fully packed. Bags will have to fit into a box of that size, similar to the system used to check the size of carry-on luggage at airports. If the bag doesn’t fit in the box, you won’t be allowed inside the Venue.

Parasols will not deflect water as an umbrella does. Most parasols are made of paper and a light wood as bamboo, not metal and water resistant material.

If it falls into the dimensions of 23” long / 32” wide opened its good.

Also non metal stemmed handle and scoping pole. Light weight wood such as bamboo.

No signs are allowed. This includes all handheld signs or signs and items attached to poles or pool noodles or apparatus used to display anything above the head. All instances of the above will be subject to surrender and not returned.

Travel

Valley Music Travel will take good care of you.

Try some Couchsurfing with someone living nearby.

Try some near by off-site camping options! Stay tuned for our list, or search yourself on google.

I locked my keys in my car. my car won’t start. I lost my keys. Will there be a tow truck or AAA on site?

There will be a locksmith on site (probably Sean or Wes—they’re super cool) and a AAA tow truck on standby. Ask your mom for her AAA card!

Be sure to stop by Lost Found or check Lost Found on the Coachella Mobile App to look for your keys, first! Lost Found gets tons of unclaimed lost keys each year. Seriously it’s crazy.

  • The nearest gas station is approximately 3.6 miles away on Monroe Street and Highway 111.
  • There are several food places up and down Highway 111.
  • The closest grocery store, coffee shop and several food places are in the shopping center with Ralphs at the corner of Jefferson Street and Avenue 50.
  • Google is your friend!

Friends Family pick-up and drop-off info can be found here. Taxis must use Friends Family on show days.

Visit our Driving Directions page for exact directions. Don’t trust your GPS. Some streets may be closed off, so it is best to follow our directions.

Camping

Anyone can buy a Camping Pass. They are not tied to a festival order. You can give your Pass (spot) to whoever you want if you’re not going to use it.

No. If you are Car Camping, you may sleep in your car, on your car, next to your car or in many other creative sleeping places as long as they follow all camping rules and are within the lines of your allotted camping spot.

If you are tent camping, you may sleep on the ground in your spot without a tent if you really want to.

All camping areas are adjacent to the festival site. However, comfortable shoes are recommended as the camping lots are quite LARGE.

The use of outdoor cooking appliances is only permitted in the Car Camping lots.

Cooking is not allowed in Tent Camping or Lake Eldorado.

The following is a list of the requirements for approval of outdoor cooking appliances:

  • All cooking appliances shall bear a certification or listing from a nationally recognized test or certification organization.
  • Cooking within the interior of a vehicle/tent is prohibited.
  • All cooking appliances shall not exceed 2 burners per cooking appliance.
  • All cooking appliances shall be classified as a table top device and shall be placed on a flat level surface (no standalone cooking devices).
  • A minimum of 3 feet of clearance shall be maintained at all times while cooking appliance is in use. No combustible material shall be within 3 feet of the cooking appliance.
  • Cooking appliance that only utilizes propane as the fuel source shall be permitted. No wood, charcoal, flammable/combustible liquid cooking appliances or items permitted.
  • One cooking appliance per camp site shall be permitted
  • Maximum amount of propane per campsite shall not exceed 20 pounds or 48 pounds of water capacity or 4.7 gallons of propane OR 6.1-pound propane disposable cylinders
  • Cooking appliances shall only be used during the hours of 7:00am to 2:00 am (PST)
  • Cooking appliances, when in use, shall not be left unattended.
  • View Permitted/Not Permitted car camping grill examples here.

information and Not Allowed list can be found on the camping page.

Separate male, female and all-gender private showers will be available. ADA accessible shower trailers will also be available.

Yes. There will be a General Store located in the Camping Center (as well as satellite stores in other Camping Lots.

Yes. You may ride a bicycle into and around the camping areas. No bicycles will be allowed in the Venue.

Do not lock your bicycle to gate openings and closings or any art installations or it will be considered surrendered. Look for the designated bicycle parking on the festival maps.

Acoustic instruments only will be allowed into camping. Please be courteous of your neighbors and abide by the noise curfew. If Crowd Management Staff (security) asks you to quiet down, please do so, damn it.

All campground attendees must be 18 years of age or older, with ID. Or, if under 18, all attendees must be accompanied by a parent or legal guardian. (See below for information on Legal Guardianship) Every camper must have their own festival pass.

A legal guardian is a person who has the legal authority and corresponding duty to care for the personal and property interests of another person, called a ward. Usually, a person has the status of guardian because the ward is incapable of caring for his or her own interests due to infancy, incapacity, or disability.

Most countries and states have laws that provide that the parents of a minor child are the legal guardians of that child, and that the parents can designate who shall become the child’s legal guardian in the event of death.

A legal guardianship is obtained through court order, and the legal process for doing so is initiated by the prospective guardian.

Please note: An older sibling, older friend or friend of the family does not automatically count as a legal guardian. A legal guardian is someone who would be held legally responsible for you by a court of law. Generally, a legal guardian is the one who takes care of the minor when the minor’s birth-parents are no longer living, in jail or have lost their legal rights.

How to Charge an E-Bike for Maximum Battery Life

From safe charging to the longest possible lifespan, here’s everything you need to know about your electric bike’s power source.

Jump to:

If you bought a bike in the last couple years, chances are good it’s an e-bike. Electric bicycles are the fastest-growing type of bike in the U.S. today; in 2021 they surpassed road bikes as the third biggest category of bikes overall and in 2022 e-bike sales were over 800 million. E-bikes still outsell electric cars, and for good reason. The lightweight electric motor on an e-bike gives a powerful boost to all kinds of riding, especially utility cycling like commuting and errands. (Plus, there is a nice tax incentive for some e-bike riders.)

At the heart of that system is a powerful lithium-based battery. Taking proper care of that battery and knowing how to properly charge it is key to safely getting the best range and long-term battery life. Here’s what you need to know about charging your e-bike battery.

Safe charging basics

You should charge your battery inside, on the proper charger, and with the motor system powered off, says Kunal Kapoor, senior manager for quality and compliance at Bosch, a leading supplier of e-bike motor systems. While e-bike motors, batteries, and wiring are weather-resistant, “chargers aren’t intended for outdoor use,” he notes.

Using the proper charger is primarily a safety issue. With a modern lithium battery, Kapoor continues, when the battery signals it’s ready to accept a charge, “the battery monitoring system in the charger makes sure that the temperatures inside the battery are optimum to receive the charge,” and shuts off if needed. An off-brand charger—even rated to the same output—doesn’t have all the features of that battery management system, so current can flow to the battery even if temperatures rise, which is a fire risk.

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The risk of battery fires is low, but Kapoor recommends people not leave batteries unattended while charging. You can leave the battery on the bike to charge or take it off, as long as it’s not sitting on or near flammable stuff (like the spare gas can in the garage, for example). If you’re looking at lower-priced e-bikes with house-brand or unbranded motor and battery systems, make sure the battery and charger carry a UL 2849 certification stamp from Underwriters Laboratories. This is the industry-wide standard for safe electric systems and battery charging for e-bikes. Some bike shops won’t work on e-bikes with motor and battery systems that lack this stamp, citing fire risk when left overnight in the store.

How to optimize battery range and lifespan

Let’s start with some definitions. Range is essentially runtime: how long a battery will last on a single charge, expressed in miles of riding. Range, even on the same bike, will vary; a flat commute to the office with just a light backpack will see better range than a fully loaded uphill ride home from Costco. Most e-bikes today get between 25-75 miles of range, depending on these factors.

Lifespan is how many times a battery can be discharged and recharged before it starts to lose significant capacity. When capacity starts to dip, you won’t notice less power while riding, but you will see range start to shrink. A common lifespan benchmark for e-bike batteries is 500 “full” discharge/re-charge cycles (if you use half the battery capacity and recharge, that’s half a cycle), which works out to about three to five years of normal use before capacity begins to drop noticeably.

Even though battery range and lifespan aren’t the same thing, they are linked, and actions that reduce range will also, over time, shorten lifespan. A big culprit, Kapoor says, is running the motor hard, like leaving it in Boost or Turbo mode all the time, which means a ride of a given distance relies progressively more on motor power than at lower assist levels. You’ll run the battery through charging cycles more quickly, which will shorten its life.

A less-obvious factor that strains motors and batteries is pedal cadence. Most e-bike motors are optimized for efficiency around a 70-90 rpm pedaling cadence. You can lower efficiency by pedaling too fast (Bosch motors, for instance, max out at 100-120 rpm depending on the system). common is sub-optimal efficiency from pedaling too slowly in a large gear. This is the same as “lugging the engine” in a car; whether gas or electric, the motor works harder. “Choose your gears wisely,” says Kapoor, to stay in that 70-90 rpm sweet spot.

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Mistakes that kill your battery

When you buy a new e-bike, you should charge the battery to full before riding it because it’s likely been inactive for a while. But lithium batteries do not have “memory;” that is, they do not need to be fully discharged and fully recharged every time to hold their full capacity. In fact, it’s best if you don’t run a battery to zero, says Kapoor. “If you let the battery deplete completely, that may permanently damage it,” he says, and it will never recharge to its full original capacity.

If you’ll go a few weeks or more without riding the bike, store it (or at least the battery) in a dry, room-temperature space with the battery between 30-60 percent of full charge, says Kapoor. That’s the most stable level for long-term storage, and will lower the chance of a deep discharge that would damage your battery. Don’t leave your battery plugged in to the charger for long periods. It’s not necessary, and can create a short discharge/recharge cycle that will eventually reduce capacity. If you go long periods without riding the bike, check the battery charge monthly and partly recharge when it drops below 30 percent.

Lithium batteries are less affected by cold weather than other types of battery and you shouldn’t see reduced range while riding unless the temperatures are truly arctic. But researchers at the Department of Energy recently found storing lithium batteries below freezing for longer periods can damage part of the battery’s cathode, which will reduce its capacity. Lithium batteries also won’t charge effectively in cold temperatures. If you store your bike outside or in an unheated space and live in an area with sub-freezing temps, says Kapoor, bring the battery inside when not in use.

Also, keep your battery protected from extreme heat, like sitting next to a sunny window or a hot car. Excess heat can raise battery temperature enough to damage its components; in an extreme situation, it can contribute to what’s called thermal runaway, where a battery enters an unstable, uncontrollable self-heating state that can result in fire.

You don’t need to recharge after every ride. Topping off your battery sounds Smart, but over time it will reduce capacity more quickly. If you get 50 miles of range from a charge and ride 10 miles a day, you only need to recharge every three to four days.

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When it’s time to replace

Even if you take great care of a battery, over time it will lose capacity. You’ll notice this on your bike’s range estimate on the controller unit. Capacity is a primary indicator of the health of a battery, so if you notice your range dropping to 70 percent or less of what it was when your bike was new, that’s a sign to start planning a replacement. If your battery is less than two years old and is well under original capacity, it might be a warranty claim (terms vary by manufacturer).

If it’s not a warranty issue, the decision on when to replace is personal preference, says Kapoor. “If you got 50 miles (of range) out of the battery originally and let’s say now you get 40, I wouldn’t classify it as ‘end of life’ if you can live with that 40-mile range,” he says. A battery with reduced capacity should still be safe, Kapoor adds.

Always purchase a name-brand replacement for your battery. Just as batteries and chargers should be paired, batteries and motors are designed to work together. And, says Kapoor, never try to repair a damaged battery or let someone else do it. Despite guides that claim you can, this is not just corporate greed or legal butt-covering by manufacturers. While e-bike batteries are almost always made from standard 18650 cells that are widely used in various products (even electric cars), those cells have a variety of different chemistries, capacities, and amperages, and that’s before we even get into connecting a string of them and repackaging the battery in the housing. The slightest mistake in any of that increases fire risk. If you need a new battery, just buy one.

Dealers that sell your brand of bike can order you a direct replacement for that bike or motor brand. Costs vary depending on battery size and brand, but plan on spending 400-800 for a new unit.

A dealer can also recycle your old one. A new program from Call 2 Recycle offers free e-bike battery recycling (paid for by bike and motor brands) through partner shops in almost every major city and many smaller ones. No participating dealers near you? Request an easy DIY shipping kit online.

Why recycle? Even a spent battery contains raw materials that can be re-made into fresh ones, at moderately less energy cost and less environmental damage than producing from virgin materials. Spent lithium batteries also have a fire risk in landfills and can leach toxic metals and other chemicals into the soil and air.

In case of fire

Though rare, battery fires do happen. If your battery gets hot to the touch while charging, unplug the charger from the wall immediately. If you can, put the battery in a metal container like a bucket (better yet, one filled with sand) away from anything flammable.

But if it’s not safe to handle, call 911 right away and tell the dispatcher that you have a lithium battery fire, which requires different firefighting methods than conventional fires. Don’t pour water on a battery fire; water and lithium react to produce hydrogen, which is highly flammable. A standard fire extinguisher may help, but in the event of a fire, special tools may be needed.

Rules Resources

You must be 21 to consume alcohol. A reasonable amount of unopened beer and wine (limited to one case of beer and one box of wine per person), will be permitted to be brought onto your camping area. If, however, in the security’s judgment anyone in the vehicle is intoxicated, or the alcohol is open, then the organizers reserve the right to confiscate the alcohol. Kegs, glass, liquor, or vending of alcohol is not permitted in the campgrounds, and alcohol may not be brought from the campsites into the festival venue.

Totem Guidelines

  • Totems must be no taller than 7 ft
  • Totem sticks should be made of something light (makes it easier to carry anyway!) – use PVC pipe or similar, no wood or metal, please!
  • Don’t put anything that could gash a head or poke out an eye on the end of that totem. If it looks like it could be used for a medieval joust, security may take it away!
  • No threatening messages on totems

Medical Prescriptions

Medical Prescriptions must be in their original bottle with label attached. Your ID must match the name on the label. All federal and state laws apply at Electric Forest.

Those bringing medicines to the event should declare them to security during any search and may have them stored in the medical center if required.

Children in the Forest

All children ages 3 and up must have a wristband. Children age 2 and under are admitted free of charge.

Should you get separated from your child, lost parents are asked to check in at the nearest Medical Center or Information Booth. Children who are looking for their parent(s) will be brought there to be reunited.

Sound Systems

No speakers larger than 11x5x5, or externally amplified sound. If a neighbor asks to turn down music, please respect their wishes. HQ reserves the right to confiscate or remove sounds systems that do not follow guidelines.

Small handheld Bluetooth speakers and USB powered personal / portable speakers will be allowed. As a general rule of thumb, if you speaker has a carry handle it is too big.

Electric Forest will offer a wide assortment of food/drink, crafts, and other vendors throughout the Festival site. No unauthorized vending is allowed, you must complete an application and be accepted in order to vend. Unauthorized food and craft merchandise may be confiscated.

Electric Forest is no longer accepting Media Credential inquiries for 2023. For immediate media needs, please contact press@electricforestfestival.com.

Local Kennel Information

Electric Forest welcomes and supports the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal. Read more about our Service Animal polices on the ADA Page.

All other pets and animals must be housed in a nearby kennel if you cannot leave them at home.

For your convenience, local area kennel information is below.

Modaka Kennels Supply 5023 S. 48th Avenue New Era, Mi 49446 231-861-7365

Cedar Coast Boarding Kennels 6475 S 50th Ave Montague, Mi 231-894-6617

Dog Star Ranch 4200 Whitehall Rd Muskegon, Mi 231-766-0444

Kaley Park Kennels 4725 Harvey St Muskegon, Mi 231-799-8003

Please note that this list is intended to provide helpful information; these kennels are not endorsed by Electric Forest.

Promotions and Sponsorship

No sponsorship, on-site marketing, sampling, vending, coupon/product distribution, or other promotional/advertising activity may be conducted at the Event (inclusive of parking lots), absent the Event producer’s prior written approval in each instance.

A note on headdresses and threatening messages: at Electric Forest, all should feel safe, comfortable, and welcome.

In this spirit, HQ requests that those who would bring Native American headdresses to the festival leave them at home. Out of respect for this community, it is inappropriate to wear headdresses outside of traditional ceremony.

Additionally, while HQ supports diversity in signs, totems, and articles of clothing, words or images that are divisive or explicitly threaten to harm others such as Confederate flags are not welcome.

Electric Forest reserves the right to confiscate items deemed to be in violation of these policies at its discretion.

In such a creative community, HQ is confident that these requests will open up new, more inclusive creative opportunities for all who attend. Thank you for making choices that support and inspire all members of the Forest Family.

Resources Support

Electric Forest is filled with resources to support and uplift the Forest Family. This page is intended to spread the word of the different roles and services filled by and for the people of The Forest.

SECURITY

WHAT THEY DO

All security will be wearing a laminate that says their company name with a large, unique identifying number, as well as a security shirt with their company name on it. All security laminates are going to be the same design, but with a different color and company name for different security companies.

You can ask to see a security guard’s laminate at any time.

Any search that is not taking place at an entrance will be done by multiple security guards and a security manager. Those conducting the search will be wearing their identifying laminate that says their company name with a large, unique identifying number, as well as a security shirt with their company name on it.

Security exists for the safety and well-being of all Forest Family. You will see them at entrance gates, around the stages, and roving throughout the venue. They may check your bag or confiscate prohibited items as you move through different entrance gates throughout the festival.

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You can ask any security guard for assistance – and don’t forget to smile and say thank you. These people travel from far and wide to work long hours, and make Electric Forest happen!

If someone who you are uncertain is a security guard is attempting to search you, you can request to see their laminate and ask to speak to their supervisor.

HOW TO GET IN CONTACT

To get in contact with security at Electric Forest, please visit an entrance gate, the front barricade at any festival stage, an info booth, or the nearest Neighborhood Pod, all located on the festival map.

MEDICAL STAFF

WHAT THEY DO

Medical staff at Electric Forest wear a shirt that identifies them as medical personnel. They move around the event both on foot, and on medical golf carts. HQ’s medical staff is filled with people in the medical field who are also fans of music and Electric Forest. They are not police or security, and their FOCUS is exclusively on your health and well-being.

Medical assistance provided by the festival medical team is free of charge. If you’re feeling dehydrated, come down with a UTI, or find that your shoes weren’t kind to your feet, visit the medical staff! If you or a friend are receiving medical assistance, please allow these trained professionals to do their jobs and support them by following their instructions.

Whenever you see someone in a medical t-shirt, thank them for their work and share a smile.

HOW TO GET IN CONTACT

If you require Medical assistance, please reference the festival map and make your way to the nearest medical station. If you or a friend require medical assistance and need help getting to a medical station, please head for the nearest Neighborhood Pod, info booth, police person, security person, or festival staff to ask for help.

GROUND CONTROL

The Ground Control Team is committed to keeping the Forest Family #HappyHealthyHydrated. Their sole purpose is to be a helping hand, a friendly face, and to help you with any situation – from directions to medical assistance. Ground Control strongly believes in the power and beauty of helping others, and will do everything they can to make sure you have a safe and memorable experience.

Ground Control will be wearing their signature purple t-shirts. You can find them roaming the GA and Good Life campgrounds, helping their fellow Forest Family and handing out flyers with some useful safety information if you need any help. Please feel free to flag them down if you need anything!

Want to learn more about Ground Control? Visit their website here!

FESTIVAL STAFF

The general staff of Electric Forest fill many roles – from artist transportation, to catering, to credentials, and beyond! You may see people moving around the festival dressed like attendees, but who are wearing radios and a special wristband. These members of the Forest Family are hard at work making magic happen. If they ask, please help out!

INFO BOOTHS NEIGHBORHOOD PODS

Info Booths and Neighborhood Pods exist to provide information and services to the Forest Family. If you find a lost item (or a lost person), need medical attention, have a question, or if you have found The Answer, visit your nearest Info Booth or Neighborhood Pod.

Services at Neighborhood Pods include: information, medical assistance, showers, and ice sales

Info Booths and Neighborhood Pods will be open as long as the area they are located in is open!

LOST FOUND

The festival Lost and Found is the place where all lost items end up. Whether you lost it in Sherwood Forest or Camp Blueberry, these are the people you want to talk to. Please visit their booth, which is marked on the festival map, to check whether your lost item was found, or to turn in a lost item.

After the festival, you can check the Lost Found page for items left behind – but please do so promptly. The post-festival lost and found donates lost items to charity if they are not claimed within a month of the event.

YOU!

The most powerful resource available to the Forest Family is you. The whole experience is fueled by your thoughtfulness, your caring attention, and your enthusiasm. Thank you for reading this page. By increasing your knowledge of the festival’s resources, you have now become a greater part of the heart of Electric Forest.

charge, e-bike, maximum, battery, life, totem

TIPS FROM THE FOREST FAMILY

The wonder of The Forest is experienced to the fullest by those who arrive prepared to take care of themselves, Sherwood, and each other.

This guide was built by the moderators and community of the Electric Forest subreddit with the intention of helping the Forest Family and our community feel prepared and ready to have the greatest possible experience. Sit down and prepare for a crash course in Forest essentials. and the insider tips to make the most of your time in Rothbury.

For a more comprehensive guide, and to engage with members of the online Forest Family community visit the EF Subreddit or Discord Server.

SUPPLIES

  • Air Mattress or Cot or Sleeping Pad
  • Blankets
  • Pillow
  • Sleeping Bag
  • Tarp (for underneath your tent to prevent rain/ground-water from seeping in)
  • Tent (make sure this is easily accessible for a quick setup when you arrive)
  • Tent Fan
  • Tent Light
  • Cooler(s) with ice
  • Paper Towels
  • Stove Fuel (No grills or BBQs. only small camping stove that use fuel canisters are allowed)
  • Bowls/Cups/Plates/Eating Utensils (if you plan to cook anything)
  • Trash Bags (Tie them to the legs of your shade structure. Also keep one for recycling)
  • Water Jug
  • Ziploc Bags
  • Camp Chairs/Stools (Foldable ones, enough for your crew, and maybe a visitor if your car has the space)
  • Folding Camp Table (as it’s an inconvenience to move things from the lid of the cooler to retrieve beer or snacks)
  • Ground Blanket (Tarp, Carpet, Blanket for something to lay over the grass/dirt)
  • Hammock (and maybe a hammock stand since there are no trees in the campgrounds to hang from except in Maplewoods)
  • Shade (Consider a 10×10 shade tent per 4 people in your group.)
  • Wind Pouch (An alternative to hammocks that don’t require trees to use)
  • Flashlight
  • Headlamp
  • Flag Flag Pole (The campgrounds are huge. These are useful for finding your camp in the sea of tents. Consider lights. String up your flag beforehand so you know what you’re doing when you get there. They make flag poles that you drive your car over to hold it up)
  • LED Lights (to string up around your camp to keep it lit. Consider solar powered ones)
  • Hydration Pack or Reusable water bottle(s)
  • A rubber mallet (to stake down your tent; the ground can be pretty hard)
  • Solar or Foot-pump Shower (These are great for a quick rinse)
  • Decorative tapestries or a tarp to hang from the side of your shade tent (The former is recommended, as you can have a tie-dye party with some friends and a few cotton twin sized sheets. They block the sun when it’s tilted, and because they’re light, they let in a breeze. Use clamps to fasten them, but cords can also be used to tie them up)
  • A small broom to clean the tent
  • A water resistant container to store dry foods (and keep them dry)

FOOD / DRINKS

  • Pasta salad, already prepared and bagged up. All you have to do is serve!
  • Granola bars /power bars/ Clif bars for quick nutrition and calories
  • Hard boiled eggs
  • Hummus pita bread
  • Muffins
  • Cereal
  • Peanut Butter and Jelly
  • Bread, lunch meat condiments
  • Salt Pepper
  • Prepared proteins (burgers, marinated chicken, etc) and associated dressings
  • Water. Bottled water is convenient to keep in your cooler, but there are also filling stations around the camps. Drink a lot of water!
  • Pedialyte, Vitamin Water, or Gatorade. You’ll be burning a lot of calories, you want those electrolytes
  • Beer. Cans only. No glass is allowed. The limit is 1 case of beer and 1 box of wine per person of age in your car.
  • Candy and/or Gum
  • Fresh fruits and veggies
  • Snack food
  • Energy Drink or stuff to make Coffee

A note on Alcoholic beverages

Only canned beer and boxed wine are allowed. No glass is allowed. The limit is 1 case of beer and 1 box of wine per person. You must be 21 to bring in or consume alcohol. You cannot substitute a case of beer for a box of wine or vice-versa.

It can range from 95 to 50 Fahrenheit in a single day, this is Michigan.

  • Long sleeves (hoodie, sweater, hockey jersey)
  • Basic clothing for each day. (Jeans/long pants, socks, shorts, underwear, plenty of t-shirts, tank tops, etc.)
  • Bathing suit
  • Waterproof footwear that is easy to put on (flip flops, etc)
  • Bandana(s) (to block light when you still want to sleep after 7 A.M., or to keep cool and keep the sun off your head)
  • Comfortable footwear
  • Onesie (When it gets colder at night these are a fun way to stay warm)
  • Rain Jacket
  • Rain Poncho (You can count o n at least one storm during the festival every year so this is good to have as a backup)
  • Hula hoops, poi, leviwand or other flow toys
  • Body/face paint (and a way to wash it off before bed)
  • Glitter (only if it’s biodegradable!)
  • Your homemade totem/rage staff (Follow festival guidelines)
  • Glow toys (preferably biodegradable)
  • Yoga mat, if you’re into that. (Yoga happens daily at noon at Tripolee with an instructor)
  • Camp entertainment (card games, frisbee, etc)
  • Gifts! (Gifting is part of the culture at EF. it can be kandi, stickers, or other small things you make to give to new friends you make) (See Gifting)
  • Ear Plugs
  • Sunglasses
  • Eyewear (Glasses/contacts spares)
  • First aid kit (Band-Aids, Blister pads, Neosporin, pain reliever etc)
  • Hand Sanitizer
  • Sunscreen (use it!)
  • Toilet Paper (It’s good to have some extra in case the port-o-potties don’t have any)
  • Towel(s) (One for personal use and another for emergencies)
  • Basic hygiene products (Fingernail clippers, soap, deodorant, shaver, toothbrush, toothpaste, etc)
  • Wet wipes
  • Gold bond and/or bodyglide (if you have chafing issues)
  • Tampons
  • Condoms
  • Magnesium. For aching muscles
  • Melatonin (in moderation, as needed for sleep)
  • Anti-nausea medication (Nauzene or equivalent)

A GOOD IDEA TO REMEMBER…

  • Your ticket/wristband (which typically arrives in late May/early June)
  • Printed map and directions there and back (in case of phone troubles if traveling far)
  • List of important phone numbers (just in case)
  • Spare car keys
  • Money
  • Swiss army knife or a multi-tool (camp setup, fixes, etc)
  • Duct tape (quick fixes, if you feel like being creative, or pretty much anything, it’s duct tape)
  • Hand Fan (These can be invaluable for cooling yourself off in the crowds)
  • Your phone (find your friends, photos, app)
  • A portable battery to recharge all electronic devices
  • A pen and paper
  • Koozies (to keep your beer cold, or if you have a few people at camp, to tell which beer is yours)
  • Jumper cables

Tips for the Journey

  • Set up your tent before you leave to check all pieces are accounted for. Take that opportunity to waterproof it with a good spray waterproofer
  • Set a plan with your friends (where you’re meeting on the trip, and what to do if something goes wrong). Make the last stop of your trip in Muskegon if you’re arriving from the south. It has the closest Meijer and Walmart, and are great meeting places. While you are there you can check to see if you forgot anything, fill up on ice (although they occasionally sell out), and most importantly, top off your gas tank

Tips for Setting Up

  • Meet your neighbors, learn their names. Not only can you borrow things you forgot to bring, but they are great to socialize with and can keep an eye on your things when you are off having fun
  • When you leave your camp to explore, all valuables should be locked in your car, and out of sight
  • Remember to keep your campsite clean daily
  • The sun rises before 6AM, and sets after 10PM. Pack your day/night backpacks accordingly for what part of the day you’ll be there (sunglasses and hammock during the day trip, hoodie and flow toys at night)

Entering The Festival Grounds

  • From the GA and GA campgrounds there is one “Main Entrance” situated on the South end of the venue in close proximity to the Ferris Wheel
  • From Good Life and other VIP campgrounds there are entrances into multiple points in the venue including right next to Ranch Arena, in the middle of Sherwood Forest and up North near Sherwood Court. Yes, Good Lifers can go out to GA and access the venue via the Main Entrance. No, your GA friends cannot come with you to GL and come through any of the GL entrances

The Festival Venue

  • There are free water stations all over the campground as well as in the venue. Hydration packs or reusable water bottles are a must. The water refill stations in the campgrounds can easily be found by looking for the large inflatable balloons that look like various animals. These “pods” also have showers and bathrooms
  • While many may advocate for allowing your toes to be free while dancing through the grass at Electric Forest, having proper footwear can really make or break your experience
  • Anything that you see in the forecast can and will change. With this in mind, the temperatures can range anywhere from high 40s/low 50s to mid 90s. Most of the time it can be generally mild, and a little humid though. Plan for rain, cold, and hot weather. Wear lighter clothes during the day and then either go back to camp for evening attire or carry it with you if you don’t want to walk all the way back
  • Renting a locker for the weekend helps tremendously. lockers usually have enough space to share with a few people and the weekend ones come with a battery pack that they’ll swap out for you whenever it dies

Tips for Leaving

  • Typically, it’s easiest to pack up as much of your camp during the day on Sunday as you can, leaving only your sleeping arrangements, shade tent, and camp essentials out. You’ll be thankful you did this when the next morning rolls around
  • Have your vehicle full of gas when you enter the festival grounds. You do not want to be trying to save fuel while waiting to leave
  • If you need to be out of the festival grounds early on Monday, you should be up and packed by 8-9 AM
  • Leaving means that you’ve completely packed up your camp and cleaned up all of your garbage. Ensure ALL trash (seriously, everything. even the little bits of confetti) is in bags and placed in a central location in what used to be your campsite. Many people bring their trash to the end of the lane they are camped in to assist volunteers

AN IMPORTANT LIST OF THINGS TO KNOW.

  • The Forest is a marathon, not a sprint
  • Take care of yourself and your friends, and the time of your life will find you
  • Drink water. Lots of water. Water, water, water and electrolytes. Make sure your friends drink water too. Hydration is crucial for successful Forest adventures
  • Electric Forest exists within a wider culture for which sex and consent are topics that need careful learning and loving attention. Please bring the consciousness of consent with you as you celebrate with new (and old!) friends. If you would like to learn more about what consent means, click here for more information from RAINN
  • If you need help, please ask right away
  • If you see someone who needs help, help them, or alert a staff member right away
  • Places you can get help include: the Neighborhood Pods, from security at the venue entrances, from security at the front of the stages, at any medical or information booth, and from anyone working for the event
  • Electric Forest Security Staff will be wearing a unique, numbered laminate and a security t-shirt. Please feel free to share your experience with security by contacting HQ and including the laminate number of the staff member you are referencing. You can do this on-site at an info booth, or after the event on the website
  • Wear earplugs. Your hearing will thank you for it during the show, and your body will thank you for it when you get better sleep
  • Do not drive your car in the campgrounds. Every campground road is a walkway for Forest Family
  • Should you need extra supplies, plan to walk, take the Walmart shuttle, or use a pedicab. The General Store in the campgrounds expands every year with the most requested items, and more than likely can eliminate any trips to town
  • Fireworks are extremely dangerous and also prohibited considering the flammable nature of everyone’s tent and The Forest itself. Do not bring them
  • Do not use The Forest as a dump for your trash, recycling, or camping supplies that you no longer want. Please bag your trash and leave it out for a pick up if it is inconvenient to bring home with you. Bagged recycling can be left as well.
  • Do not dump your trash in Rothbury, or Muskegon, or Grand Rapids, or at any gas or convenience store along the way. Respect our neighbors – they are important to the future of The Forest! Either bring it all the way home, or follow the instructions above to responsibly disposed of it on-site

copy ELECTRIC FOREST 2023

FAQs

Electric Zoo 2023 will take place on Friday September 1st, Saturday September 2nd, and Sunday September 3rd.

  • Valid driver’s license from any US state or Canada
  • Valid identification issued by the New York Department of Motor Vehicles (Non-Driver ID card)
  • Valid United States military identification
  • Valid passport or visa issued by your country’s government

PHOTOCOPIES WILL NOT BE ACCEPTED

The doors open at 3pm on Friday, September 1st; and at 1pm on Saturday and Sunday, September 2nd and September 3rd.

Lockers will be available for purchase as an add-­on to your Electric Zoo pass and will remain available for purchase until the festival. There will be a limited quantity of lockers for purchase on­site and at higher rates; we recommend purchasing your locker ahead of time.

Lockers will be to your disposal Friday through Sunday. Each locker comes with a USB port, as well as your choice of the cord suited to fit your cell phones, tablets, or digital cameras so that you can remain charged and connected at all times throughout the weekend.

No. Once you leave the festival grounds, you may not re­-enter. You may only re-­enter the next day of the festival with your 3­-day pass or single day pass if valid for that day.

Lockers with built-in charging capability will be available for rent at the festival.

Unfortunately, there’s been a rise in cell phone theft at music festivals around the globe. Electric Zoo is no exception. We don’t want you to become a victim of such a crime. Thus, we have a few safety tips for you to take into consideration ahead of the festivities.

  • Whether it’s in your crossbody bag or in your hand, ALWAYS be mindful of where you keep your mobile device.
  • Set a lock screen.
  • “Find My iPhone” for Apple or “Find My Device” for Android is your best friend. Activate these apps in order to track down your phone and call it so you can retrieve it. The apps can also erase your data from the phone in the unfortunate event that it’s truly lost or stolen.
  • Don’t keep your phone or any valuables in your Doing so is like an open invite to thieves.
  • As an option, we offer lockers to safely store your cellphone and other valuables on site! They will also keep your phones charged.

Applying the above mentioned precautions will add to the merriment of your weekend!

No. Once you leave the festival grounds, you may not re­-enter. You may only re-­enter the next day of the festival with your 3­-day pass or single day pass if valid for that day.

Yes, there will be a wide variety of food options, including burgers, hot dogs and pizza, as well as many other local and vegetarian/vegan choices. These include some of our favorite New York City street vendors. There will be a variety of non-alcoholic beverages, plus beer, wine and champagne for those over the age of 21. Mixed drinks/liquor will only be available for purchase in the VIP lounge, VIP Table Deck, the Patrón Patio, and areas designated as a “Cocktail Lounge” on the Festival Map.

While we make every effort to bring in food vendors with a wide variety of options catering to many different needs, we regret that we cannot guarantee that there will be a vendor to match each and every one of those needs. In keeping with our efforts, we will continue to strive to offer the greatest variety of food choices possible in an effort to something for everyone.

There are medical aid stations marked with a red cross in the four corners of the park to insure you’re never too far away from help. Check out the map in the center of the booklet that you’ll receive when you get to the festival to familiarize yourself with the location of the medical aid stations which are staffed with emergency medical professionals, and have plenty of water if you need it.

Yes, everyone is subject to search upon entry.

Electric Zoo is a rain or shine event. You can enjoy your time at Electric Zoo under all generally safe weather conditions. Our rain or shine policy is subject to safety requirements. We would never put you in harms way in extreme cases of dangerous weather.

At present time all New York State and New York City Covid-19 event restrictions and mandates have been removed. We will continue to follow all local, state, and federal mandates should something change.

Our ticket cancellation policy remains, that if the event is fully cancelled and unable to be rescheduled to another date due to COVID-19, all tickets will be refunded in full, inclusive of fees.

Please take good care of yourself and help watch out for the people around you. If you see someone slip, trip, or overheat, someone who needs medical attention, rehydration, or just a helping hand, please keep the positive vibe alive, and be a friend to a friend in need. Remember that it’s very important to stay hydrated, so take advantage of the free high-speed water refill stations around the festival grounds. Be aware of how much you’re exerting yourself and take breaks from dancing. When you sweat, your body is losing water and you need to replace it to make sure you don’t overheat.

The following items are prohibited:

  • NO GLASS OF ANY KIND
  • NO WEAPONS OF ANY KIND (REGARDLESS OF PERMIT)
  • NO PAINT OF ANY KIND (INCLUDING PAINT MARKERS AND SPRAY PAINT)
  • NO FIREWORKS
  • NO ILLEGAL SUBSTANCES
  • NO DRUGS OR DRUG PARAPHERNALIA
  • NO ALCOHOL
  • NO OPEN OR REFILLABLE E-CIGARETTES OR VAPORIZERS
  • NO LARGE CHAINS
  • NO LASER POINTERS
  • NO FLAGS OR TOTEMS WITH METAL OR WOOD PIECES (FLAGS OR TOTEM POLES MUST BE MADE WITH FLEXIBLE MATERIALS AND MUST HAVE A DIAMETER OF 1.5 INCHES OR LESS)
  • NO LARGE UMBRELLAS
  • NO SPIKED JEWELRY
  • NO UNSEALED TAMPONS
  • NO STUFFED ANIMALS/DOLLS
  • NO INFLATABLES (INCLUDING BALLOONS)
  • NO PACIFIERS
  • NO UNSEALED OVER THE COUNTER MEDICATIONS/VITAMINS (PRESCRIPTION DRUGS IN NON-APPROVED CONTAINERS MUST BE TURNED OVER TO MEDICAL)
  • NO UNSEALED EYE DROP CONTAINERS
  • NO VENDING WITHOUT PERMIT
  • NO BICYCLES, SCOOTERS, GO CARTS, OR ATVS
  • NO PETS – UNLESS it is a service animal, and You are a person with disabilities, or service animals in-training and have appropriate apparel and have on Your person credentials from an accredited school for which the dog is being raised. Please email Your questions regarding service animals to the Company at ada@electriczoofestival.com or visit the official Company website for details at electriczoofestival.com.
  • NO HARD OR SOFT COOLERS (EXCEPT FOR MEDICAL USE WITH ACCOMPANYING DOCTOR’S NOTE)
  • NO LAWN CHAIRS
  • NO OUTSIDE FOOD OR DRINKS (EXCEPT FOR 1 FACTORY SEALED WATER BOTTLE, NO CANS OR BOTTLES ARE PERMITTED)
  • NO OPEN CONTAINERS
  • NO MULTI BACKPACKS LARGER THAN 24’’ X 12’’ x 10” (CINCH PACKS ARE PERMITTED)
  • NO LARGE BACKPACKS OR DUFFLE BAGS
  • NO LUGGAGE
  • NO SEALED PACKAGES
  • NO PUSH CARTS
  • NO SPORTS EQUIPMENT (INCLUDING FRISBEES)
  • NO TENTS OR CAMPING GEAR
  • NO SOAP, SHAMPOO, CONDITIONER OR OTHER DETERGENTS
  • NO FLAMMABLE PRODUCTS
  • NO AEROSOL CANS OR NOISE MAKING DEVICES
  • NO PROFESSIONAL CAMERAS
  • NO AUDIO OR VIDEO EQUIPMENT
  • NO MUSICAL INSTRUMENTS (INCLUDING WHISTLES)
  • NO CAMERA TRIPODS
  • NO MASSAGE DEVICES
  • NO PROJECTILES OR EXPLOSIVES
  • NO KNIVES OR SHARP OBJECTS
  • NO OPEN FIRES
  • NO WATER GUNS OR MISTERS
  • NO CHAIRS
  • NO FLYERS, STICKERS, POSTERS
  • NO HAMMOCKS
  • NO GRILLS OF ANY KIND (INCLUDING PROPANE AND CHARCOAL)
  • NO GENERATORS
  • NO GAS MASKS OR COMPLETE FACIAL COVERINGS
  • NO TACTICAL GEAR
  • NO AEROSOL CANS (INCLUDING DEODORANT AND PERFUME)
  • NO CHINESE LANTERNS
  • NO DRONES OR UNMANNED AERIAL VEHICLES
  • Any other items deemed as posing a threat to the safe enjoyment of the patrons​.

If you have prescription medication that you must bring with you, you must bring a copy of your prescription to be evaluated by the medical staff.

If you bring any of the items on the above prohibited items list into the Festival, such items will be confiscated and discarded and You will be subject to removal from the Festival based on the sole discretion of Company. Under no circumstances will Company hold any prohibited items for You.

PLEASE RESPECT YOUR BODY AND MIND. ALL PERSONS AND PROPERTY ARE SUBJECT TO SEARCH AND MAY BE REQUIRED TO TAKE OFF YOUR SHOES DURING SEARCH. ELECTRIC ZOO HAS A ZERO TOLERANCE FOR ILLEGAL ACTIVITIES. THE USE OF ILLEGAL DRUGS AND UNDERAGE DRINKING IS NOT PERMITTED. ANYONE FOUND WITH ILLEGAL DRUGS WILL BE SUBJECT TO REMOVAL FROM THE FESTIVAL AND WILL NOT BE ALLOWED BACK IN.

We’re so glad you asked! Everybody CAN:

  • Sit in the open or shady grassy space and relax on a small blanket or beach towel
  • Lounge, decompress and eat in our shade tents
  • Select some delectable nibbles from a wide variety of options, including crowd-pleasers like burgers, hot dogs, and pizza, as well as many other local and vegetarian/vegan choices. These include some of our favorite New York City street vendors.
  • Save the world, should the opportunity arise to do so
  • Boogie
  • Gaze at the New York City Skyline while getting down to some very, very dope beats
  • Get his number
  • Browse our vendor village
  • Meet some amazing new people
  • Count disco balls
  • Devour some icy treats
  • Shake it, but don’t break it, because it took your mother nine months to make it
  • Lay on your back in the grass and gaze at the clouds
  • Pretend you’re a zebra
  • Get her number
  • Feel your jaw drop when you see that famous Zoo visual production
  • Score some free swag from our sponsors
  • Wear a very silly hat
  • Meet some of the DJ’s as they cruise around and take in the festival
  • Feel Faaaaaaaabulous
  • Jam out to almost 100 of the world’s best electronic music artists
  • Purchase some essentials from the General Store (gum, sun block, visors etc.)
  • Get his and her number

If you are over 21 YOU CAN:

  • Choose from a selection of traditional and craft beers
  • Enjoy a refreshing wine spritzer, or glass of wine
  • Celebrate with a glass of bubbly
  • Or go all the way and live it up in the lounge with a VIP Experience or Platinum Experience

Empty clear plastic water bottles up to 1 liter in capacity will be allowed.

  • Large and Lovely sun glasses
  • Sun block (seriously. )
  • Rain poncho
  • A small blanket or towel
  • All of your favorite people
  • DANCING SHOES! (we discourage flip flops for comfort/safety reasons)
  • Your ID. (Please note that photocopies will NOT be accepted as valid ID.)
  • A small backpack or utility bag
  • Chapstick (must be new and sealed)
  • A positive attitude
  • Breathable mouth nose covering including N95 or similar, partial facial mask

Yes, Camelbak and Water Hydration Packs are allowed, but must be completely empty upon entrance.

Yes, GoPro cameras are allowed. However, GoPro attachments such as sticks, selfie sticks or monopods are not allowed.

All tickets for 2023 will be refunded at the full face value if the event is cancelled due to the COVID-19 global pandemic.

You can pay for your Electric Zoo pass in installments over time. Choose the Payment Plan when checking out.

Will Call serves as a way for our international guests and those who ordered their passes after the shipping cut­-off date to pick up their tickets conveniently when entering the festival. Follow signs for will call when you arrive on festival site. You will need your printed confirmation email, the credit card used to purchase your passes and your valid photo ID.

Will Call opens at 2pm on Friday, September 2nd and at 12pm on Saturday and Sunday, September 3rd and 4th.

All international orders must be picked up at the Will Call check-­in area, located next to the Box Office at the festival main entrance on Randall’s Island. Unless you plan to walk, bike, or arrive by car, you must print out your confirmation email and bring it with you to the ferry or shuttle bus departure point in Manhattan (check your confirmation email to make sure you’re headed to the correct place ­- either ferry or MTA). Your confirmation email will be checked, and you will be allowed to ride to the festival site on Randall’s Island. From there, you should proceed to the Will Call check-­in area. You will need the credit card used to purchase your tickets and your valid photo ID.

Please fill out the See Tickets Customer Service form for prompt email support, or call at (323) 908-0607.

Getting to Electric Zoo is easy. From your New York City location, the festival entrance is just a stop or two away. This year we’re offering a multitude of transportation options, including readily available MTA buses and subways, car service pick-ups and drop-offs, round-trip Ferry rides, walking and biking routes, direct-route Brooklyn shuttles and more.

From within New York City: – In two simple steps, use the Subway and MTA Buses to travel to Randall’s Island from your locations in Manhattan. – Ferries depart from and return to the East 35th Street Ferry Landing located at the intersection of East 35th Street and FDR Drive. They travel to and from Randall’s Island all weekend long! S tarting at 2:30pm on Friday, August 30th and at 12:30pm on Saturday and Sunday, ferries run continuously until 30 minutes after the festival ends.

From Brooklyn: – Electric Zoo is offering round trip shuttle buses with a direct Brooklyn route. These buses depart from and return to the corner of Wythe Avenue N 12th St in Brooklyn. Brooklyn shuttle departures begin at 2pm on Friday, and 12pm on Saturday and Sunday, and will be running continuously throughout the weekend. Round trip passes are now available with weekend-long and single-day options.

Getting to Electric Zoo courtesy of MTA is one of many transportation options made simply for you. Whether the most local Subway to your disposal or the Express Bus, Electric Zoo is working closely with MTA to ensure everyone has a convenient mode of transportation to the festival.

Here’s how to get to Electric Zoo via Subway/MTA Buses in two simple steps.

  • Take the subway train to the 125th Street Stop.
  • 5.50 roundtrip (1.00 new card fee not included)
  • Take the X80 Express Bus from 125th Street / Lexington Avenue to Randall’s Island Park.
  • 6.50 roundtrip (3.75 if coming from subway using MetroCard)
  • Monthly MetroCards cannot be used.

Monthly MetroCards do not apply to X80 Express bus.

You can walk across the footbridge from E. 103rd St. in Manhattan onto Randall’s Island Park. It takes about 20-25 minutes to walk from the Manhattan side of the footbridge to the festival entrance.

Pedestrians can also walk across the Robert F. Kennedy Bridge from Manhattan (about 15 minutes), Queens (about 30 minutes), or the Bronx (about 15 minutes).

BICYCLISTS PLEASE NOTE: Bikes are NOT allowed on the ferry or buses. Bike parking is South of the RFK Bridge Pedestrian Walkway, near the Ferry Landing on Randall’s Island. Follow signs from the main festival entrance.

We will be offering dedicated areas for drop-offs and pick-ups. Locations and more information will be announced as the festival approaches. Check back for updates on drop-off and pick-up options.

Parking will not be available on Randall’s Island this year, and we strongly encourage you to get to Randall’s Island by taking the Ferry/Shuttle options, by walking/biking, or get dropped off at the festival. There will be no parking spots available to purchase.

From Manhattan: Get on the RFK Bridge at East 125th Street or Exit 18 from FDR Drive (left exit from northbound or right hand exit from southbound Harlem River Drive). Once on the RFK Bridge, E-Z Pass users should stay left for the exit to Randall’s Island Park. Those without E-Z Pass should stay to the right and take the entrance ramp to Randall’s Island Park located about a half-mile past the overhead toll cameras on the right hand side.

From Long Island: Get on the Robert F. Kennedy Bridge from the Grand Central Parkway. Stay right for the exit to Randall’s Island.

From the Bronx: Take the Major Deegan or Bruckner Expressway to the Robert F. Kennedy Bridge. Once on the RFK Bridge continue toward Queens. Stay right for Exit 46A – Randalls Island – Icahn Stadium.

From Brooklyn: Take the Brooklyn-Queens Expressway East to the Robert F. Kennedy Bridge. Stay right for Exit 46 to Randalls Island.

From Queens: Get on the Robert F. Kennedy Bridge from the Grand Central Parkway. Stay right for Exit 46A – Randalls Island – Icahn Stadium.

From New Jersey: From I-80 or the New Jersey Turnpike, get on the George Washington Bridge. Follow signs for “Through Traffic” (on the upper level, stay to the left, on the lower level, stay to the right) to get onto the Cross Bronx Expressway, then take the Harlem River Drive/Amsterdam Avenue exit. Keep left onto the Harlem River Drive, then stay straight to take FDR Drive South to the Robert F. Kennedy Bridge. On the Bridge, E-Z Pass users should stay left for the exit to Randall’s Island Park. Those without E-Z Pass should stay to the right and take the entrance ramp to Randall’s Island Park located about a half-mile past the overhead toll cameras on the right hand side.

From Westchester: Take I-87 (New York State Thruway) southbound. I-87 will turn into the Major Deegan Expressway. Follow signs to the Robert F. Kennedy Bridge, and stay to the right. Take the exit for Randall’s Island.

By air

Airports closest to the festival are:

  • Newark International (airport code: EWR)
  • John F. Kennedy (aiport code: JFK)
  • LaGuardia (airport code: LGA)

By train

New Jersey Transit, Amtrak, Long Island Railroad (LIRR) and Metro North have trains in and out of New York City on a daily basis.

New York train terminals are:

  • Pennsylvania Station (often referred to as PENN station) is located in the heart of midtown Manhattan – LIRR, Amtrak and New Jersey Transit
  • Grand Central Station – Metro North
  • Harlem 125th street (closest to the festival) – Metro North
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By bus

The BOLT bus travels from Baltimore, Boston, Cherry Hill, Philadelphia and Washington DC to several New York City locations on a daily basis. Check out www.boltbus.com for more details

A number of bus companies travel daily to Port Authority Bus Terminal located in midtown manhattan. You may easily access many subways from there. For information on all carriers, call the Port Authority Terminal at 212-564-8484 or visit www.ny.com/transportation/port_authority.html.

This information is intended for information and planning purposes only and is not to be taken as endorsements or warranties of any kind. All information presented here is subject to change.

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Totem MX1 Review: 27.5-Inch Mountain E-Bike 2023!

The brand-new city crosser from Totem, a Chinese manufacturer, is only 799 and comes well-equipped. Find out in this review how well the stylish e-bike with front luggage rack performs for the price and whether it is worthwhile to purchase.

Amazon.com

Seven different bikes are currently available from Amazon, practically all of which we have already tested. The Chinese firm places itself primarily in the affordable market and often introduces new bikes.

Totem MX1: Design and Build Quality

Numerous stores offer the stylish city e-bike for online ordering. You may purchase the Totem MX1 directly from the manufacturer in addition to the usual suspects for Far Eastern items like Geekmaxi and via big marketplaces like Amazon.

Like the majority of bikes from direct sellers, our copy was shipped by the manufacturer directly to us and arrived at our location in Poland. The e-bike was packaged neatly and arrived after a brief period of shipping.

After unpacking, the pre-assembled bike only needs a few quick steps of final assembly. For instance, installation of the pedals, front wheel, handlebars, and baggage rack is still required.

In theory, this can be finished rather rapidly. But we left out the assembling instructions. Since the front luggage rack is made up of several elements and it is not immediately obvious where to place whatever part with which screw, some technical knowledge was therefore required for assembly. So, if you’re already having trouble with an Ikea Billy shelf, this presents a minor difficulty.

It is always possible that the brakes or gears on a bike purchased through the mail need to be adjusted. Additionally, make sure that all of the screws are tight. Once this obstacle has been cleared, you are presented with a wonderfully stylish, spotless, and well-built city e-bike.

I spotted a pretty sticker on the seat tube right away. Because it is clear that the Essen-based company that imports the Totem MX1 also sells it under this location. But it is clear that this is just a location that is likely utilized to market a variety of Chinese items. Anyone expecting improved assistance or customer service as a result will probably be let down. The overwhelming majority of negative Google reviews speak for themselves.

Running on public roads can occasionally be problematic, as anyone who has read some of our other evaluations of China e-bikes can attest. since it is frequently unclear exactly what kind of approval or test the motorcycles have.

A Shimano 24-speed gear set is additionally added. It pleases me that the Totem MX1 also has shifters, which is very uncommon in this price bracket. Even if the rear derailleur from the Tourney series is not of the highest quality, it nonetheless performs its duties consistently and effectively.

In city traffic, mechanical disc brakes also guarantee deceleration. These are made by an unknown company, but they operate adequately.

As was already noted, the Totem MX1 has a front luggage rack with an 18 kilogram weight limit. Additionally added are mudguards and a headlight. Included is a battery-powered rear light that attaches to the seat post. The Totem MX1 also has street tires with luminous strips, which I consider to be a plus. Another strong impression-maker are the wheels.

Overall, the equipment is pretty basic, and for the price, relatively inexpensive parts like the bottom bracket are also attached.

I was immediately impressed with the new Totem MX1 e-bike based on the price. Because of the efficient processing, the standard apparatus has an integrated battery, Shimano gears, and a rear-wheel drive with a torque sensor. That is the Totem MX1’s greatest benefit. because I have never seen an e-bike with a torque sensor for less than 1,000.

Furthermore, the majority of the cables are neatly run inside the frame. I therefore had a positive initial impression of the bike during the test ride. It’s not too light however, weighing in at just 27 kg. The numerous cables only make it appear a little erratic in front of the handlebar.

Due to the frame design, the seating position is also somewhat athletic but still comfortable, which I appreciate. A rider’s height should be between 165 and 200 cm, according to Totem. I’m about average height (1.80 m) and find the Totem MX1 e-bike to be quite comfortable. The frame nevertheless provides considerable room both up and down. But I would only advise using a pedelec up to a maximum height of 1.95 m. However, depending on the individual’s physique, it can also be restricted at 1.90 m.

Totem MX1: Motor and Battery

I’ve previously touched on the most notable aspect. The city crosser has a torque sensor added along with a rear-wheel drive. The engine’s 45 Nm of torque puts it well within the typical city range in terms of power. In actuality, this works for a variety of adventures. Even small ascents pose no difficulty. However, if you are in a region with a lot of mountains, it could occasionally become difficult.

To ensure that you don’t exhaust yourself after just a few kilometers, a 14Ah battery is installed. Totem claims that under ideal circumstances, it should be adequate for a range of up to 75 kilometers. I think a typical range of 50 km is realistic since the torque sensor control effectively uses the energy. The battery is securely attached to the frame and is both locked and detachable. For instance, you can charge it at home. The battery can also be changed if it is no longer providing the desired performance.

For example, the batteries used in Jeep e-bikes or the Econic One Smart Urban appear to be extremely comparable to the integration and battery itself.

The built-in display is something more that I enjoy. It gives five distinct degrees of support and makes me think of the Bosch Purion control unit. The screen itself is kept very straightforward and displays the most crucial driving information, including speed and daily kilometers. Personally, I find the minimalist style to be really appealing, especially on city e-bikes. The pressure point of keys is not optimal, which is something I have noticed. For instance, you might have to push twice when wearing gloves. Unfortunately, I unintentionally changed the picture’s mp/h. However, this is not fixed by default and can be altered.

The Totem MX1 truly exceeds the majority of the competition even on paper when considering pricing and equipment. The riding characteristics of an e-bike are obviously crucial for me as a tester. However, exterior factors like street legality, integrated sensors, and finally the total price-performance ratio are very important to me. The Totem MX1 is situated quite well, in my opinion. Unfortunately, I am unable to include warranty or support services provided after the sale in this overall picture because I am unable to evaluate them.

The Totem MX1, however, does not just dazzle with the cold, hard facts. The bike surprised me on the road with a well-tuned drive and comfortable support. The stylish city bike is incredibly comfortable and easy to ride because of the torque sensor. The 5 support levels are also closely synchronized with one another, however their levels of severity are barely different. The Totem MX1 is highly sporty and exciting in the higher levels. However, you shouldn’t anticipate any performance comparable to, say, a Bosch drive with numerous sensors.

Totem MX1: Conclusions

The Totem MX1 is outfitted with every feature a low-cost city e-bike could possibly need. The bike nonetheless leaves a pleasant image despite the fact that some components, like the brakes, are not branded goods. At a reasonable RRP of just 799, the drive with torque sensor is a complete exception.

The Totem is a fantastic option if you’re searching for an e-city bike with strong sensors, don’t want to spend a lot of money, and don’t need to commute 50 km each way every day. I can heartily recommend this affordable e-bike to all infrequent drivers who use it to go on trips occasionally, travel short distances to work, or simply prefer to leave the car at home in some situations.

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