Segway Ninebot Max Not Charging (Possible Causes Solutions)
Are you experiencing charging issues on your Segway Ninebot Max? Do you want to know why your Ninebot Max isn’t charging?
If yes, then you’ve come to the right place! Charging issues on Segway Ninebot Max scooters can be traced to various factors.
Most involve battery issues; some could be due to a different fault.
Whichever diagnosis it reads, this article will explain in detail why your Segway Ninebot Max isn’t charging.
You might be Plugging your Segway ninebot incorrectly, preventing contact between the charger and the power source. Furthermore, the Segway’s charger, charging port, or the battery might need fixing. It is the case when the charger light glows green or doesn’t glow while charging. The charger light should only glow green when fully charged and red while charging.
In this article, I will highlight possible reasons and explain why a Segway Ninebot Max is not charging.
I will further explain how to fix the charging issue. Furthermore, I will answer how long a Segway Ninebot’s battery lasts and how to reset a Segway Ninebot.
Why Is My Segway Ninebot Max Not Charging?
The fault most likely stems from a defective charger, damaged wires, or a bad charger port. These hindrances can prevent your Ninebot Max from charging fully and effectively.
Another potential cause is a bad battery. Finally, it could be that your battery is over-discharged.
Over-discharging happens when a battery doesn’t recharge for a long time after storing it with full charge for a long time.
This phenomenon is rare but might be the case if you leave or do not switch on your Segway Ninebot Max for a long time.
If it is a case where the Ninebot’s battery has a full charge yet cannot seem to power the e-scooter, this means the battery can no longer hold a charge.
This issue is due to over-discharging. In some cases, the battery can power the e-scooter, but you may notice the e-scooter moves very slowly or shuts down after a short while.
Below are a few telltale signs you can use to identify when the fault or damage is from the battery:
#1. The Charger Light Keeps Glowing Green While Charging
It is a major sign that your battery has a fault. This fault prevents the battery from either charging or retaining a charge.
It could be that your battery has come to the end of its life cycle and hence needs replacement or was a victim of over-discharging.
In some cases, it is possible to reactivate the battery, but it is risky and requires proper checks to ascertain that it is still salvageable.
#2. The Charger Light Keeps Glowing Red
It is a sign that the battery can no longer retain a charge. Hence, it can only receive the charge but doesn’t store it.
This problem is also a factor of a dead battery or over-discharge.
While dealing with battery-related issues in e-scooters, replacing the battery entirely instead of repairing it is best.
Instructions for replacing the battery
Below are DIY (Do it yourself) instructions for replacing the battery of a Segway Ninebot Max e-scooter:
#1. Remove The Base Plate
You will find the base plate at the bottom of the e-scooter. Turn the scooter upside down and unscrew all the screws attached to the base plate to remove it.
#2. Detach The Battery
After removing the base plate, you will find the battery compartment. Unscrew the screws holding the battery and remove it from its enclosure.
#3. Attach The New Battery
Attach the new battery to the battery enclosure and screw the frame together.
#4. Connect The Battery
Join the pins from the scooter and the battery together. Ensure you tuck in the wiring properly to avoid exposure.
#5. Test-run The Battery
Test-run the scooter by switching it on and accelerating it to ensure it runs smoothly.
#6. Reattach The Base Plate
Reattach the base plate to the bottom of the e-scooter and tighten it correctly. You can do this using a Torx T15 Screwdriver.
How Do I Fix a Segway Ninebot Max That Is Not Charging?
Below is how to go about fixing the numerous faults that can prevent your Segway Ninebot Max from charging:
#1. Replace or Fix The Charging Port
Before replacing or fixing, test the charging port to ensure it is no longer functioning. A quick way to do this is by checking if the charger light works after plugging in the e-scooter.
If the indicator light works, there may be no need to repair or replace the charging port. However, if the indicator light glows green when charging instead of red, there is likely a fault.
And if it glows red all through without ever turning green, it also means there is an issue with the e-scooter.
Another way to test if your charging port is functioning is by using a multimeter to check the charger port voltage.
If you notice extremely low or no voltage readings, it means the charging port has a fault.
To fix a damaged charging port, replace it yourself or take it to a professional technician who can run proper diagnostics and make repairs where necessary.
#2. Inspect The Charger
If the charging port is properly functioning, the problem might stem from the charger itself. Before repairing or replacing the charger, you can test it to ensure it is bad.
To do this, plug the charger into the wall socket and test the battery pack using a digital multimeter. If you notice the voltage climbing, the charger is not faulty.
It is best to replace a faulty charger with a new one. However, if a certified technician believes the charger is still salvageable and only needs repairs, you can repair it.
#3. Replace Or Fix The Battery
Scrutinize the battery and look out for any sight or smell of burnt wires or plastic. If, upon inspection, you perceive the smell of burnt plastic or see a burnt wire, replace it immediately.
Attempting to repair the battery or the burnt wire might only cause more harm. Therefore, replacing dead or faulty batteries and burnt wires is best.
How Long Does the Segway Ninebot Battery Last?
The battery life of a Segway Ninebot battery is between 3 to 5 years. Segway Ninebot batteries take roughly 3 to 4 hours to charge fully.
Although it is important to note that the particular model of the Ninebot battery plays a role in how long it would take the e-scooter to charge completely.
For example, Segway Ninebot Max models take longer to recharge than other Ninebot models’ standard time.
Also, recharging a dead Ninebot battery will take up to the expected time to charge completely.
Therefore, it is best not to wait for your Ninebot e-scooter to die completely before charging. Below is a table that features product comparisons between various Segway Ninebot models:
| Segway KickScooter P100SE | 100 km Maximum range, 25 km/h Maximum Speed, and 23% climbing angle. |
| Segway Ninebot KickScooter Max G30E II | Folding electric scooter, 25 km/h maximum speed, 65 km full range. |
| Segway Ninebot KickScooter Max G30LE II | Foldable electric scooter, 40 km full range, 25 km/h top speed. |
How Do I Reset My Segway Ninebot?
There are two methods for resetting Segway Ninebot scooters. Below are instructions for each process:
#1. Method 1 (Hard Reset)
- Switch the Segway Ninebot scooter off by clicking the power button in the middle of the circular dashboard.
- Hold the brake lever and throttle down and keep them pressed in this position.
- This action will automatically switch off the e-scooter.
- Release your hands from the brake lever and throttle.
- Switch the Segway Ninebot scooter back on by pressing and holding on to the Power Key for 3 seconds.
#2. Method 2 ( Factory Reset)
- Switch the Segway Ninebot scooter off by clicking the power button.
- Hold the throttle and brake lever buttons down and keep them pressed.
- Switch the e-scooter back on.
- Release your hands from the throttle and brake lever.
- Switch the Segway Ninebot scooter off by clicking the Power Key.
Either of these methods works effectively enough and is almost the same. In addition, factory resetting can help you eliminate error codes and reset your Bluetooth password.
One can find the throttle and brake lever buttons on the left and right-hand sides of the e-scooter.
When enacting a factory reset, you must press down and hold the brake lever and throttle.
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Xiaomi Segway Ninebot Electric Scooter Charger
Free UK shipping for orders over £300. Customs duty and VAT included in price.
Xiaomi Segway Ninebot Electric Scooter Charger
Blanchardstown Corporate Park 1
Pickup currently unavailable
Blanchardstown Corporate Park 1Unit 13GBlanchardstown, Dublin 15DublinD15 YCX5Ireland
Delivery 1-5 business days
42v electric scooter charger suitable for a wide range of scooters including but not limited to the following:
- Xiaomi M365
- Xiaomi M365 Pro
- Xiaomi Mi Essential
- Xiaomi Mi Lite
- Xiaomi Mi 1S
- Xiaomi Mi Pro 2
- Segway Ninebot ES1
- Segway Ninebot ES2
- Segway Ninebot ES4
- Segway Ninebot E22E
- Segway Ninebot E25E
- Segway Ninebot E45E
- Segway Ninebot Max G30 LP
- Segway Ninebot G30 P
- AOVO Pro
- Generic / clone / copy Xiaomi M365
These chargers are 42v and are CE certified with overcharge, overheat and surge protection. The charger is supplied with a 3-pin plug for use in Irish and UK wall sockets.
LIMITED PRODUCT WARRANTY
LOCO Scooters warrants the original purchaser that your Electric Scooter or e-bike shall be free from defects in materials and workmanship under normal use during the warranty period. Except otherwise provided by applicable law, the warranty lasts for the period of time specified on the product specification table. Notwithstanding the foregoing clause, LOCO Scooters does not exclude, limit or suspend the minimum legal warranty period imposed by applicable law. LOCO Scooters does not warrant the operation of the Product will be uninterrupted or error-free.
REMEDIES
If an original manufacturing defect is found and a valid claim is received by LOCO Scooters within the Warranty Period, we will either (1) repair the Product at no charge, using new or refurbished replacement parts, (2) replace the Product with a new or refurbished product, or (3) refund the Product, excluding potential shipping costs. In the event of a defect, to the fullest extent permitted by law, these are your sole and exclusive remedies. LOCO Scooters reserves the right to use original or non-original parts for repairs undertaken. Non-original parts used will always be to the same specification as original parts. Shipping and handling charges may apply except where prohibited by applicable law. Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.
HOW TO OBTAIN WARRANTY SERVICE
In accordance with applicable law, we may require the customer to furnish proof of purchase details and warranty card with identifying serial number of the Product.
RETURN GUIDELINES
Overall Return Guidelines are applicable only to products purchased by you directly from LOCO Scooters. All returns must meet the overall guidelines in order for the individual return policy to apply. All product returns require a return order number. You may obtain a return order number by contacting LOCO Scooters warranty support service through email to repairs@locoscooters.ie. Return shipping costs may be deducted from your refund depending on the reason for return (eg. if a return was initiated for a defective product that powers on and works properly upon inspection). Products that are received by LOCO Scooters in any of the following conditions are not eligible for return and will be rejected; Any product not purchased from LOCO Scooters, any product with missing, damaged, altered, or otherwise unreadable serial number label, any product that exhibits physical damage, any product which appears tampered with, customised, or altered in any way by the user or a party connected with, or under the instruction of the user.
Spurious Warranty Claims
LOCO Scooters defines a spurious warranty claim as one where no issue exists or where the issue was found to have been caused by the customer through the incorrect assembly or usage of the item. In such instances, any costs incurred will be borne by the customer in exclusivity. This includes, but is not limited to, collection and delivery/return costs including fuel, tolls or payments to third parties, as well as our standard rates for collection and delivery/return and any time spent by a representative of LOCO (typically a mechanic) working on or inspecting the item.
LIMITATIONS AND EXCLUSIONS
Batteries are covered by the warranty for the first year or the first 10,000 km travelled, whichever comes first. Consumable items and items subject to wear and tear are not covered by warranty. These items require service and replacement at intervals and they are outlined below for clarity;
The warranty covers original manufacturer defects. The warranty will be void if the part which is submitted for repair or maintenance demonstrates signs of misuse or handling that is contrary to the instructions set out in the user manual including but not limited to inappropriate use or incorrect maintenance and storage or signs of crash damage.
The warranty will be void if the part which is submitted for repair or maintenance demonstrates signs of alteration or customisation by the user or any party connected to, or instructed by the user.
SPARE PARTS
No warranty is provided for spare parts supplied by LOCO and installed either by the customer or a connected party other than LOCO Scooters Ltd.
WATER INGRESS
Damage caused to the product by the ingress of water is not covered by the limited warranty. It is your responsibility to familiarise yourself with the ingress protection (IP) rating of your electric scooter and only use the product in line with this IP rating. Most electric scooters should not be used in wet conditions, when it is raining or when the ground is wet. unless they have been additionally waterproofed. If you have purchased the waterproof version of your scooter then the warranty includes water damage for the first 12 months. If there is evidence of any interference with the waterproofing installed by LOCO Scooters, or if the waterproof dashboard cover is missing or has been removed, this extension of the warranty will be void.
FIRMWARE ALTERATIONS
Any non-stock firmware alterations made by the user will render this limited warranty void. Non-stock firmware may also create a fire hazard due to the risk of melted cabling internally.
ROUTINE MAINTENANCE
Items such as brakes, folding mechanisms and other adjustable parts require periodic servicing and adjustment to ensure safety and optimum performance. It is the responsibility of the owner to ensure that all adjustable parts are secure and safe for use – if any doubt arises please contact LOCO Scooters on 01 5242062. Care should be taken to routinely ensure that all nuts and bolts are securely tightened and not loose or missing.
REPAIRS AND SERVICING
For the duration of the limited warranty period, all repairs and servicing is the be undertaken exclusively by LOCO Scooters or authorised partners. Any such work undertaken by an unauthorised party will render the limited warranty void. It is the intention of this notice to establish the provisions of this limited warranty in a transparent and accessible manner. LOCO Scooters may, at its discretion, make an exception to the above where reasonable. It will be the sole decision of LOCO Scooters to make such exceptions in this regard.
SERVICE REPAIR WARRANTY
We endeavour to ensure that all electric scooter repairs undertaken by LOCO Scooters are to an exceptional standard. We use manufacturer original parts where available and in the absence of original manufacturer spare parts we use spurious parts to the same specification as the original.
For the period of 30 days following any repair carried out by LOCO Scooters a full parts and labour warranty applies. That is to say that if a part installed by LOCO Scooters fails within 30 days of its installation, due to an original defect in the part used or its installation, LOCO Scooters will provide a new part and install it at no cost to the customer. For the subsequent period up to 11 months, the warranty applies only to the part. That is to say that if a part installed by LOCO Scooters fails between 31 and 365 days after its installation, due to an original defect in the part used, LOCO Scooters will provide a new part free of charge and the labour cost involved in completing the repair will be borne by the customer.
Exclusions to the service and repairs warranty are the same as those exclusions to the original product warranty which are;
Shipping to the Republic of Ireland
We use DPD UPS to ship nationwide.
For all remote orders paid for by card on our website or over the phone, delivery is typically 1. 5 business days from the time of purchase, via our shipping partners DPD or UPS.
If you have any specific requirements in relation to delivery please note these on your order or give us a call on 01 5242062 to let us know and we will always do our best to accommodate you.
Shipping to the UK
We ship to Northern Ireland, England, Scotland and Wales. Shipping to the UK is typically 2-5 business days via our shipping parteners DPD UPS.
The pricing noted at checkout includes customs duty, taxes and VAT. You do not have to worry about any further charges after checkout and payment.
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For queries with regards to deliveries, please contact info@locoscooters.ie and we reply as soon as possible.
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If you would prefer to click and collect then we can facilitate this. Our policy is to request that you present the card used for the purchase when collecting your order to ensure that the correct person is collecting the order. This policy is applied in the strictest of terms.
When we suspect that an order my be fraudulent or have any other reason to query the validity of the order or the person placing the order, we reserve the right to withhold the release of the goods until we have satisfied ourselves that the order is genuine.
Packaging
Please be aware that for all electric scooters shipped, it is clear from the packaging that it is an electric scooter. You may wish to nominate a different address for delivery, other than your own, if you are ordering an electric scooter as a gift.
Return Guidelines
Overall Return Guidelines are applicable only to products purchased by you directly from LOCO Scooters. All returns must meet the overall guidelines in order for the individual return policy to apply. All product returns require a return order number. You may obtain a return order number by contacting LOCO Scooters warranty support service through email to repairs@locoscooters.ie. Return shipping costs may be deducted from your refund depending on the reason for return (eg. if a return was initiated for a defective product that powers on and works properly upon inspection). Products that are received by LOCO Scooters in any of the following conditions are not eligible for return and will be rejected; Any product not purchased from LOCO Scooters, any product with missing, damaged, altered, or otherwise unreadable serial number label, any product that exhibits physical damage, any product which appears tampered with, customised, or altered in any way by the user or a party connected with, or under the instruction of the user.