Featured Products. Himiway cobra ebike

Himiway cobra ebike

Sign up today to get exclusive discounts and content, only for VIP club members. Plus get 10 off your first purchase

Roll over image to zoom in Click on image to zoom

The Himiway 1000W Cobra PRO Softail Mountain Electric Bike is designed specifically for off-road enthusiasts. It is outfitted with a mid-drive motor from Bafang, one of the top makers of electronic drive systems. A high motor power of 1000W can help you overcome the most difficult tasks. Superior vibration absorption is promoted by a four-bar link suspension system with a four-sided polygon shape. As the first middle-class e-bike with four-bar linkage suspension on the U.S. market. The Himiway Cobra Pro keeps you secure and provides the finest riding experience on the most difficult expeditions.

Mid-Drive 1000W Motor

Himiway’s high-end mid-drive motor precisely maintains front and rear balance while providing superior vibration absorption. When powering up steep slopes or accelerating swiftly from a standstill, the torque-sensing mid-motor generates huge quantities of torque. You can easily handle the most difficult terrains with 1300W of peak motor power.

61 Aluminum Frame Integrated Battery Design

The Himiway’s frame is made of high-quality 6061 aluminum, giving the bike unrivaled durability. Its telescopic fork allows for bigger tires, allowing you to upgrade to 4.8-inch tires. The integrated design protects against the elements while reducing up to 98 percent of common mechanical issues.

V 20Ah Samsung And LG Lithium-ion Battery

The Himiway 1000W Cobra Pro incorporates the latest Samsung/LG battery technology with a 5000mAh single cell capacity in a smaller yet more diverse package. In comparison to 3500mAh nickel, cobalt, and manganese cells, this 960Wh battery significantly enhances the range, stability, and safety of Himiway bikes.

Specifications:

Battery: 48V 20Ah Samsung/LG lithium battery Range: 60–80 miles Hub Motor: 1000W mid-drive motor Total Payload Capacity: 400 lb. Recommended Rider Heights: 5′4″ ~ 6′4″ Charger: US standard 3.0 A Smart charger Controller: 48V/30A Display: LCD display with USB charging Weight: 88 lb. Pedal Assist Intelligent: 0~5 level pedal assist Tires: 26″ x 4.8″ CST fat tires Freewheel Shimano 10 speed gear shift system Brake: Tektro 180mm hydraulic brakes Front Fork: Alloy front suspension fork with lockout and adjustment Throttle: Thumb throttle Bike Frame: 6061 Aluminum frame Front Light: 48V LED light Saddle: SR saddle Seat Post: 30.9 x 300 mm Alloy Seatpost Kickstand: Heavy-duty aluminum Spokes: 13 gauge on the front, 12 gauge on the back

The Himiway Cobra Pro is the first middle-class e-bike featuring four-bar linkage suspension technology on the market in the United States. The chain stay, seat stay, rocker, and seat tube are all four-sided polygons in the four-bar linkage. These are designed to absorb both rearward and forward forces and vibrations, while the coil suspension guarantees front stability. Both suspensions ensure your safety even in the most difficult riding situations.

The Himiway 1300W Cobra PRO Softail Mountain Electric Bike also comes with 26 X 4.8 Cheng SHIN all-terrain tyres, which are the largest fat tires on the market for e-bikes in the United States, giving improved grip and traction on rough roads. Even in the most difficult terrain and weather conditions, these big tires will keep you safe and provide a smooth and pleasant riding experience. The bike’s Shimano’s ten-speed gear change mechanism gives you additional options when riding in a variety of circumstances. You may choose the appropriate pace for your travel with the pedal-assist system. When used correctly, this technology may enhance the range of a single charge by up to 15%.

Himiway Cobra 750W Fat Tire Electric Mountain Bike

The Cobra ebike is equipped with powerful 750W gear hub motor and upgraded inner ring. It also adopts a strong high-end mountain bike four-bar linkage suspension and coil suspension, absorbing any bumps on the way down the trail. The 26”X4.8” CST super fat tires, as the biggest ebike tires in the U.S. market, make riding more stable to suit all road conditions.

The Ultimate Off-Road Beast

Four-Bar Linkage Suspension Coil Suspension

Himiway Cobra is the first e-bike on the U.S. market with four-bar linkage suspension technology. The four-bar linkage represents a four-sided polygon: the chain stay, seat stay, rocker, and seat tube. These specialize in absorbing both rear-upward force and vibrations, while the coil suspension ensures front stability. Both suspensions guarantee your safety in the toughest riding conditions

Updated Motor : Fast acceleration Good gradeability Longer Lifespan

Himiway’s high-end geared hub motor uses the latest updated inner ring, enabling high-temperature resistance and better heat dissipation. The inner ring reduces the motor magnets’ attenuation speed to guarantee longer life expectancy. The geared hub provides massive amounts of torque when powering up steep hills or accelerating quickly from a dead stop. With 1000W of peak motor power, you can easily conquer the most rugged terrains.

750WMotor Power 86NmMax Motor Torque

Superior Battery: Smaller Size Longer Range Shorter Charging Time

Himiway Cobra combines the new 48V 20Ah Samsung/LG battery technology with a 5000mAh single cell capacity in a smaller size but with larger diversity. Compared with 3500mAh cells made of nickel, cobalt, and manganese, this 960Wh battery efficiently improves the range, stability and safety of Himiway bikes. A single charge can last up to 60 miles on pure electric power and 80 miles with pedal assist. The battery will maintain 80% capacity after 1000 charges.

Please note: There are safety risks in modifying e-bikes and replacing battery chargers. It is recommended that you do not do so or operate under the guidance of professional personnel.

60-80 MilesPer Charge 960 WhTotal Battery Capacity
5000mAhSingle Cell Capacity 7 hoursTime Until Fully Charge

Multifunctional LCD Display

Backlight display provides the information of speed, mileage, power, etc.

Battery CapacityA fuel gauge for your electrons. OdometerCalculate how many miles you have ridden
Pedal Assist LevelPedal assistance power adjustment. SpeedometerCan be set to current speed, max speed, or average speed.
USB ChargingIt can charge your dying cell phone. WattmeterDisplays motor power output in real-time.

Specification

  • Battery 48V 20Ah Samsung/LG lithium battery
  • Range 60–80 miles
  • Hub Motor 750W brushless geared hub motor
  • Total Payload Capacity 400 lb.
  • Recommended Rider Heights 5′5″ ~ 6′5″
  • Charger US standard 3.0 A Smart charger
  • Controller 48V/22A
  • Display LCD display with USB charging
  • Weight 88 lb.
  • Pedal Assist Intelligent 0~5 level pedal assist

Components

  • Tires 26″ x 4.8″ CST fat tires
  • Brake lever Aluminum alloy comfort grip levers with motor cutoff switch
  • Rear Light Battery-powered bike light
  • Freewheel Shimano 7 speed gear shift system
  • Brake Tektro 180mm hydraulic brakes
  • Chain KMC chain
  • Stem MA-400 28.69031.8MM
  • Crank 44T170MM 4-jaw L/R forged alloy
  • Gearing Shimano- 14-28T BROWN/BK
  • Front Fork Alloy front suspension fork with lockout and adjustment
  • Throttle Thumb throttle
  • Pedal Alloy pedal with reflectors
  • Bike Frame 6061 Aluminum frame
  • Front Light 48V LED light
  • Saddle SR saddle
  • Seat Post 30.9350mm Alloy Seatpost
  • Kickstand Heavy-duty aluminum
  • Spokes 13 Gauge on the front wheel/ 12 Gauge on the rear wheel

Geometry

  • A.- Total Length 82.6
  • B.- Handlebar Height 42.9
  • C.- Wheelbase 51.1
  • D.- Minimum Seat Height 30.3
  • E.- Maximum Seat Height 37
  • F.- Chain Stay Length 19.7
  • G.- Standover Height 32
  • H.- Top Tube Length 24
  • I.- Wheel Diameter 30.3
  • J.- Head Tube Length 5.1
  • K.- Handlebar Length 27.6

REFUND REPLACEMENT POLICY

ORDER CANCELLATION

For all orders( including pre-orders), your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship.

BEFORE SHIPMENT: Please refer to our shipping policy for order cancellation.

AFTER SHIPMENT: To request an order cancellation after it has been shipped, the customer needs to pay a 10% processing fee. The customer is also responsible for the return shipping cost of 150. Himiway will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

Please notice: if a customer decided to arrange the return shipment by himself and the request has been confirmed by Himiway’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Himiway will not be responsible for any damage, loss, or other accident to the shipment arranged by the customer.

The customer needs to email Himiway’s customer service team regarding any order cancellation. Once an order cancellation request has been approved, Himiway will email the customer a cancellation notification email. The customer shall not send a return package to Himiway without receiving notification. Himiway will reject all shipments without scheduled to arrive, and the customer is responsible for any related fee or loss.

ORDER MODIFICATION

Please refer to our shipping policy to modify an order before the customer has received it.

We cannot modify an order after the customer has received it. The customer can place a new order and return the products in the original order by contacting our customer service in advance. All return requests must follow our return policy and receive a pre-approval notice from our customer service team in the email. The processing fee can be prevented if the product return is due to an order modification, which means the customer has placed a new order with a higher or similar dollar amount with the returned product(s). If the customer does not place a new order or the total amount is significantly lower than the original order, a 10% processing fee of the original order will be deducted from the total refund amount.

MODEL REPLACEMENT RETURN

Free replacement: Customers may reject a package due to significantly shipping damage (functionally affecting using) or contact customer service for missing and critically-damaged parts or other quality-related issues. Our customer service team will help to arrange the replacement.

For us to better understand the problem and solve it effectively, photos and / or videos are REQUIRED as evidence.

Definition of critically-damaged items: the main structure of the product is obviously deformed and affects its normal functions in any form.

Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:

products, himiway, cobra, ebike
  • A) Minor damage to the outer packaging.
  • B) Minor scratches or paint loss on the product.
  • C) Damage to parts or wearing parts after excessive use.
  • D) Damage to parts or wearing parts after using for a certain while or a certain number of times.

For non-quality issues, customer may ask for product replacement or return within 15 days after received it. A 10% processing fee will be applied but we can prevent it for the customer if a replacement order is received. The customer is also responsible for the return shipping cost of 150. Himiway will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

To be eligible for a replacement or return, the bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it. The mileage on the LCD screen must be less than 10 miles.

Please notice: if a customer decided to arrange the return shipment by himself and the request has been confirmed by Himiway’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Himiway will not be responsible for any damage, loss, or other accident to the shipment arranged by the customer.

NON-RETURNABLE ITEMS INCLUDE, BUT ARE NOT LIMITED TO:

  • A) Fashionable wear (hats, etc)
  • B) All accessories
  • C) Special orders
  • D) Used items except in EXTREME cases of breakage/malfunction

Refund

Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee and send the remaining refund according to the customer’s original payment method.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact us at customers@himiwaybike.com if the customer has not received the refund after ten business days.

WARRANTY AND REPLACEMENT POLICY

All Himiway bikes are covered under our 2-year, all-inclusive manufacturer’s warranty for the owner against all manufacturing defects. (All free accessories are not covered by warranty service.)

WARRANTY PERIOD AND TARGET AUDIENCE TERMS

The warranty is registered automatically when the initial purchaser orders and then receives the product from our online shop and applies to the initial purchaser only.

As for warranty transfer, the ebike transferee can only benefit from the warranty when both of these conditions are met:

  • The 2-year package hasn’t expired since the initial owner has received it;
  • The new owner has the initial purchaser’s name and the original order number.

COVERED PRODUCTS

Himiway will replace any component that is deemed to be defective or damaged (including damage incurred during shipment), except in case of user error. The warranty covers the listed products and follows the terms below:

Himiway ebike frames are covered by a replacement warranty for 2 years.

This warranty includes a replacement frame only. Labor charges associated with transferring parts to replacement frames are not included. An authorized Himiway service representative will determine if the frame meets the replacement standard.

Himiway reserves the right to use scratch and dent stock when replacing a frame under this warranty. Frame styles and/or colors not in stock may be replaced with a compatible style and/or color at Himiway’s discretion.

Frame issues excluded from this warranty include but are not limited to:

  • Corrosion
  • Paint fade, scratches, and impact marks
  • Impact damage
  • Non-reversible modification (such as drilling or welding)
  • Chain guard mounted to the frame, if applicable

Himiway batteries are covered by a 2-year prorated warranty.

During the first 2 years of service – A defective battery will be repaired or replaced at no cost to the customer. The warranty period for a repaired or replaced battery will remain unchanged from the original purchase date.

No cash reimbursement will be made.

Batteries can be assessed and found defective directly by Himiway only.

This Limited Warranty does not cover:

  • Defects or damage resulting from accidents, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemical exposure, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electricalor electromechanical stress;
  • Defects or damage caused by private modification;
  • Scratches, dents, and cosmetic damage, unless caused by Himiway;
  • Products that have the serial number or bar-code removed, defaced, damaged, altered, or made illegible;
  • Ordinary wear and tear;
  • Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Himiway for the Products;
  • Defects or damage caused by the assembly, testing, operation, maintenance, installation, service, repair, or adjustment of the Products in a manner that varies from the Assembly Instructions or Owner’s Manual;
  • Defects or damage resulting from external causes such as collision, fire, flooding, windstorms, lightning, earthquakes, exposure to weather conditions, theft, blown fuses, or improper use of any electrical source.

In addition, with respect to the battery, this Limited Warranty does not cover defects or damage resulting from following actions or situations:

  • Charging with a battery charger not intended or appropriate for use with the Battery;
  • Using a battery charger improperly;
  • If any of the seals on the battery are broken or show evidence of tampering;
  • If the Battery has been used in equipment other than the Bike for which it is specified.

Parts Components

Original Himiway parts and components are covered by a 2-year limited warranty. (If more than 15 days have passed since the date of receipt of the bike, the replacement of parts within the warranty period will require shipping costs.)

This Limited Warranty does not cover:

  • Parts compromised by corrosion due to exposure to the elements (moisture, heat, etc.);
  • Damage or deterioration of the surface finish, appearance, or aesthetics of the product;
  • The Warranty of the frame, forks, handlebar, seat post, saddle, brakes, lights, crank-set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD, kickstand, reflectors, and hardware only extendsone week after receiving the goods. Parts damaged during use after seven days will be charged to the customer;
  • Labor charges for part replacement or changeover;
  • Defects or damage resulting from accidents, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress;
  • Scratches, dents, and cosmetic damage not caused by Himiway;
  • Products with the serial number or bar-code removed, defaced, damaged, altered, or made illegible;
  • Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Himiway for the Products;
  • Defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from the Assembly Instructions or Owner’s Manual;
  • Defects or damage resulting from external causes, such as collision, fire, flooding, windstorms, lightning, earthquakes, exposure to weather conditions, theft, blown fuses, or improper use of any electrical source.
  • Ordinary wear and tear not resultingfrom defects in workmanship or materials. Wear and tear can be assessed by Himiway. Parts not typically covered include but are not limited to:
  • Brake pads
  • Rotors
  • spokes
  • Tires/tubes
  • Chains
  • Chain rings
  • Cassettes
  • Crank-set

Warranty Claims

All claims to this warranty must be made through Himiway and submitted to customers@himiwaybike.com. Proof of purchase and photos or videos of the damaged product is required to be submitted alongside any warranty request. Before making a warranty claim, you are encouraged to contact Himiway via customers@himiwaybike.com, as there may be a simple fix for your problem that does not necessitate filing a claim. Valid warranty claims made within 2 years of initial purchase will be processed through Himiway.

A deposit is required to replace the LCD display, motor, controller, and/or battery, which will be refunded in full upon receival by Himiway of the parts that need to be replaced.

Himiway will not replace any part without first seeing photos or video of the damaged product. Customers must provide this evidence by email.

Attention: Himiway will offer free components and replacement parts (while shipping fees are not included), and any installation fees will not be covered by Himiway without the after-sales team’s authorization.

Shipping Damage Claims

In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact customers@himiwaybike.com and provide us with photo or video proof.

No free accessories are eligible for replacement or compensation if they are scratched during transportation.

NOTICE: We will not accept shipping damage claims filed more than 7 days after receipt of any products.

REPAIR SERVICE

For offline bicycle store repair services like Velotooler, Himiway will only provide free replacement parts. We do not reimburse any labor costs incurred by the repair service.

FREE SHIPPING To All US States On This Item

(Excluding Puerto Rico, Hawaii, Alaska)

Lead Time. Ships within 2-3 Business Days

Our Shipping Partners:

We partner with the most reliable freight companies in the USA to ensure your order arrives safe and in a timely manner.

Your Item will ship from warehouses all across the United States to ensure fast and efficient delivery times for our customers.

If there are any delays regarding your product shipment, we will let you know in advance.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. (please allow a few hours for this to come through in some cases) This means that we have received your order in our system and pre-authorized your credit card for the purchase.

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.

If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@generationecostore.com

No Shipping outside the USA. (Some exceptions apply. if the website permits you to check out and enter your shipping address, you will receive your order. Some products in particular are available in Canada).

Shipping Options

Our base Curb-side Pickup shipping is always completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order.

Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area.

Double-Check Your Address

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, pleasemake sure that your address is correctly entered and includes all relevant and/or required information. The use of correctabbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuringtimely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address informationprovided is incorrect or incorrectly entered at the time of purchase.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrived damaged please send photos of damage, box and SKU, along with a brief description of the damage to info@generationecostore.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours.

Himiway COBRA PRO Softail Fat Tire Electric Mountain Bike 1000W 48V

Shipping is FREE on all our products. As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.Shipping usually takes between 3-7 business days depending on the carrier and your location. As soon as your order is shipped, we’ll send you an email containing your tracking number. We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)

Easy Returns

Returns are subject to suppliers’ return policy (7-90 days depending on the manufacturer) Specific information about each product return can be found on product page. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If eligible for return, we’ll send you a prepaid return label and arrange a pickup.

Price Match Guarantee

At Urban E Bikes we work very hard to ensure that we offer the absolute best online. If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

Financing

We’ve partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries. They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price). You can place your order today and then pay in easy monthly installments later.

Himiway Cobra Pro is tailor-made for off-road enthusiasts. It is equipped with the Bafang mid-drive motor, which is considered one of the leading manufacturers of electronic drive systems. A 1300W of peak motor power will lead you to conquer the roughest venture. A four-bar link suspension system with a four-sided polygon design promotes superior vibration absorption. As the first middle-class e-bike on the U.S. market with four-bar linkage suspension, Himiway Cobra Pro keeps you safe and gives you the best riding experience on your toughest exploration. 1000W Mid-Drive Motor Himiway’s high-end mid-drive motor perfectly maintains the front and rear balance without affecting its exceptional vibration absorption performance. The torque-sensing mid-motor provides massive amounts of torque when powering up steep hills or accelerating quickly from a dead stop. With 1300W of peak motor power, you can easily conquer the most rugged terrains. LCD Color Display Backlight display shows speed, mileage, power, etc. Battery Capacity A fuel gauge for your electrons. Odometer Calculate how many miles you have ridden Pedal-Assist Level Pedal assistance power adjustment. Speedometer Can be set to current speed, max speed, or average speed. USB Charging Charge your dying cell phone. Wattmeter Displays motor power output in real-time. Four-Bar Linkage Suspension Coil Suspension Himiway Cobra Pro is the first middle-class e-bike on the U.S. market with four-bar linkage suspension technology. The four-bar linkage represents a four-sided polygon: the chain stay, seat stay, rocker, and seat tube. These specialize in absorbing both rear-upward force and vibrations, while the coil suspension ensures front stability. Both suspensions guarantee your safety in the toughest riding conditions. Upgraded 6061 Aluminum Frame Fully Integrated Battery Design Himiway uses high-quality 6061 aluminum for the frame to give the bike unparalleled durability. Its reserved fork accommodates wider tires, which allow you to upgrade to 4.8-inch tires. The integrated design protects from inclement weather, eliminating up to 98% of common mechanical failures. 48V 20Ah Samsung/LG Lithium-ion Battery Himiway Cobra Pro combines the new Samsung/LG battery technology with a 5000mAh single cell capacity in a smaller size but with larger diversity. Compared with 3500mAh cells made of nickel, cobalt, and manganese, this 960Wh battery efficiently improves the range, stability, and safety of Himiway bikes. A single charge can last up to 60 miles on pure electric power and 80 miles with pedal assist. The battery will maintain 80% capacity after 1000 charges.

SPECIFICATION

Battery 48V 20Ah Samsung/LG lithium battery Range 60–80 miles Hub Motor 1000W mid-drive motor Total Payload Capacity 400 lb. Recommended Rider Heights 5′3″ ~ 6′4″ Charger US standard 3.0 A Smart charger Controller 48V/30A Display LCD display with USB charging Weight 88 lb. Pedal Assist Intelligent 0~5 level pedal assist Tires 26″ x 4.8″ CST fat tires Brake lever Aluminum alloy comfort grip levers with motor cutoff switch Rear Light Battery powered bike light Freewheel Shimano 10 speed gear shift system Brake Tektro 180mm hydraulic brakes Chain KMC chain Stem Promax MA-400 SSABK Crank 170mm forged alloy Gearing Shimano- 14-28T BROWN/BK Front Fork Alloy front suspension fork with lockout and adjustment Throttle Thumb throttle Pedal Alloy pedal with reflectors Bike Frame 6061 Aluminum frame Front Light 48V LED light Saddle SR saddle

SHIPPING

In-stock orders typically ship the next business day, unless otherwise noted on the product page. For in-stock orders, we’ll provide tracking numbers within 5 business days. A shipping confirmation email will be sent to your email once the order has shipped. The carrier is UPS/FedEx. It may take 3-10 days for your shipment to be scanned by UPS/FedEx. For any third-party shipping, we cannot provide any additional shipping information or documentation. Any delivery dates provided by Himiway are estimates. For pre-orders/backorders, please refer to the shipping date on the product page. SHIPPING CHANGES Order Cancellation Before shipping Order Cancellation: If you cancel orders that haven’t entered the shipping process yet, 8% of the ebike cost will be charged as a processing fee. Change of Address: No charge fee. Replacements and exchanges: No charge fee. After shipping Order Cancellation: If your order is shipped and cannot be modified, you may reject the package and 10% of the ebike cost will be charged as a cancellation fee. Change of Address: If you successfully change your address, 20 will be charged as a processing fee. If you fail to change your address, you may refuse the package and 10% of the ebike cost will be charged as a re shipping fee. Replacements and exchanges: If you successfully exchange the item, 20 will be charged as a processing fee. If you fail to change, you may reject the package and 10% of the ebike cost will be charged as a re shipping fee.

RETURNS

  • 150 will be charged as the delivery fees and Himiway will provide shipping labels.
  • Ships the ebike back to Himiway’s warehouse on one’s own.

The mileage on the LCD screen of the ebike must be less than 10 miles, there should be no wear, dirt, scratches, fragrance, or any other signs of use. All items received by the customer must be included in the original packaging and in the same condition because they were sent by Himiway.

Before a return is sent, the customer must have written approval of said return from Himiway. If a customer sends a return without the written consent of Himiway, a refund will not be issued and the customer will have to pay for shipping to get the item returned, or sacrifice the item.

For returns agreed by Himiway, please ship the bike after receiving the notification and shipping label provided by Himiway. Or for the other option, If you decide to ship the bike by yourself, please do send us a notification with the tracking number after shipping any items for return. Once we received the item, we will either replace the item or give you a refund. This will be issued in 2 days.

For an ebike that has been delivered for more than 15 days or used for more than 10 miles, if there is any problem, we do not accept returns anymore, only repairs and replacements are allowed.

If non-returnable items are returned without authorization from our customer service team, they will be returned to the customer immediately and the customer will be notified. Restocking fees may apply to unauthorized returns.

NON-RETURNABLE ITEMS INCLUDE, BUT ARE NOT LIMITED TO:

Fashionable wear (hats, etc)

Used items except in EXTREME cases of breakage/malfunction

If you haven’t received a refund after 2 days of approval, please check your bank account again and contact your credit card company/bank as it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.

WARRANTY

WARRANTY AND REPLACEMENT POLICY

All Himiway bikes are covered under our 2-year, all-inclusive manufacturer’s warranty for the owner against all manufacturing defects. (All free accessories are not covered by warranty service.)

WARRANTY PERIOD AND TARGET AUDIENCE TERMS

The warranty is registered automatically when the initial purchaser orders and then receives the product from our online shop and applies to the initial purchaser only.

As for warranty transfer, the ebike transferee can only benefit from the warranty when both of these conditions are met:

The 2-year package hasn’t expired since the initial owner has received it;

The new owner has the initial purchaser’s name and the original order number.

Himiway will replace any component that is deemed to be defective or damaged (including damage incurred during shipment), except in case of user error. The warranty covers the listed products and follows the terms below:

Himiway ebike frames are covered by a replacement warranty for 2 years.

This warranty includes a replacement frame only. Labor charges associated with transferring parts to replacement frames are not included. An authorized Himiway service representative will determine if the frame meets the replacement standard.

Himiway reserves the right to use scratch and dent stock when replacing a frame under this warranty. Frame styles and/or colors not in stock may be replaced with a compatible style and/or color at Himiway’s discretion.

Frame issues excluded from this warranty include but are not limited to:

Paint fade, scratches, and impact marks

Non-reversible modification (such as drilling or welding)

Chain guard mounted to the frame, if applicable

Himiway batteries are covered by a 2-year prorated warranty.

During the first 2 years of service – A defective battery will be repaired or replaced at no cost to the customer. The warranty period for a repaired or replaced battery will remain unchanged from the original purchase date.

After the first 2 years of service – A prorated credit, based on months of service, will be applied toward the purchase of a new battery. Batteries purchased at a prorated cost will come with a new 2-year warranty based on the prorated purchase date.

No cash reimbursement will be made.

Batteries can be assessed and found defective directly by Himiway only.

This Limited Warranty does not cover:

Defects or damage resulting from accidents, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemical exposure, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress;

Defects or damage caused by private modification;

Scratches, dents, and cosmetic damage, unless caused by Himiway;

Products that have the serial number or bar-code removed, defaced, damaged, altered, or made illegible;

Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Himiway for the Products;

Defects or damage caused by the assembly, testing, operation, maintenance, installation, service, repair, or adjustment of the Products in a manner that varies from the Assembly Instructions or Owner’s Manual;

Defects or damage resulting from external causes such as collision, fire, flooding, windstorms, lightning, earthquakes, exposure to weather conditions, theft, blown fuses, or improper use of any electrical source.

In addition, with respect to the battery, this Limited Warranty does not cover defects or damage resulting from following actions or situations:

Charging with a battery charger not intended or appropriate for use with the Battery;

Using a battery charger improperly;

If any of the seals on the battery are broken or show evidence of tampering;

If the Battery has been used in equipment other than the Bike for which it is specified.

Original Himiway parts and components are covered by a 2-year limited warranty. (If more than 15 days have passed since the date of receipt of the bike, the replacement of parts within the warranty period will require shipping costs.)

This Limited Warranty does not cover:

Parts compromised by corrosion due to exposure to the elements (moisture, heat, etc.);

Damage or deterioration of the surface finish, appearance, or aesthetics of the product;

The Warranty of the frame, forks, handlebar, seat post, saddle, brakes, lights, crank-set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD, kickstand, reflectors, and hardware only extend one week after receiving the goods. Parts damaged during use after seven days will be charged to the customer;

products, himiway, cobra, ebike

Labor charges for part replacement or changeover;

Defects or damage resulting from accidents, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress;

Scratches, dents, and cosmetic damage not caused by Himiway;

Products with the serial number or bar-code removed, defaced, damaged, altered, or made illegible;

Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Himiway for the Products;

Defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from the Assembly Instructions or Owner’s Manual;

Defects or damage resulting from external causes, such as collision, fire, flooding, windstorms, lightning, earthquakes, exposure to weather conditions, theft, blown fuses, or improper use of any electrical source.

Ordinary wear and tear not resulting from defects in workmanship or materials. Wear and tear can be assessed by Himiway. Parts not typically covered include but are not limited to:

  • Brake pads
  • Rotors
  • spokes
  • Tires/tubes
  • Chains
  • Chain rings
  • Cassettes
  • Crank-set

All claims to this warranty must be made through Himiway and submitted to customers@himiwaybike.com. Proof of purchase and photos or videos of the damaged product is required to be submitted alongside any warranty request. Before making a warranty claim, you are encouraged to contact Himiway via customers@himiwaybike.com, as there may be a simple fix for your problem that does not necessitate filing a claim. Valid warranty claims made within 2 years of initial purchase will be processed through Himiway.

A deposit is required to replace the LCD display, motor, controller, and/or battery, which will be refunded in full upon receival by Himiway of the parts that need to be replaced.

Himiway will not replace any part without first seeing photos or video of the damaged product. Customers must provide this evidence by email.

Attention: Himiway will offer free components and replacement parts (while shipping fees are not included), and any installation fees will not be covered by Himiway without the after-sales team’s authorization.

In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact customers@himiwaybike.com and provide us with photo or video proof.

No free accessories are eligible for replacement or compensation if they are scratched during transportation.

NOTICE: We will not accept shipping damage claims filed more than 7 days after receipt of any products.

Seat Post 30.9 x 300 mm Alloy Seatpost

Kickstand Heavy-duty aluminum

Spokes 13 gauge on the front, 12 gauge on the back

Himiway Cobra

HIMIWAY’s 16 in 1 Multi-Function Bicycle Repair Tool 19.90

LIMITED TIME. SAVE 150 CAD FOR 1 BIKE

LIMITED TIME. SAVE 300 CAD FOR 2 BIKES

We promise to deliver your package within 4-7 Buiness days.

Hassle Free Shipping is completely free on orders above 1000.

1-2 Years Of Warranty included on every Ebike purchase

  • Description
  • Specification
  • Features
  • Warranty
  • Returns and Refund
  • UL Certification

Smoothest Ride On The Mountain.

Himiway Cobra Pro is tailor-made for off-road enthusiasts. It is equipped with the Bafang mid-drive motor, which is considered one of the leading manufacturers of electronic drive systems. The design of 500W of peak motor power will lead you to conquer the roughest venture. A four-bar link suspension system with a four-sided polygon design promotes superior vibration absorption. As the first middle-class e-bike on the U.S. market with four-bar linkage suspension, Himiway Cobra Pro offers you safe and gives you the best riding experience on your toughest exploration.

  • Battery 48V 20Ah Samsung/LG lithium battery
  • Range 60–80 miles
  • Hub Motor 750W brushless geared hub motor
  • Total Payload Capacity 400 lb.
  • Recommended Rider Heights 5′5″ ~ 6′5″
  • Charger US standard 3.0 A Smart charger
  • Controller 48V/22A
  • Display LCD display with USB charging
  • Weight 88 lb.
  • Pedal Assist Intelligent 0~5 level pedal assist
  • Max Speed: 25 MPH (With Pedal Assist)
  • Brakes: Aluminum alloy comfort grip levers with motor cutoff switch
  • Motor Capacity: 750W
  • Charging Time: 7 Hours
  • Battery Capacity: 960 Wh
  • Bike Frame 6061 Aluminum frame
  • 7 Hours Until Fully Charged

WARRANTY AND REPLACEMENT POLICY

All Himiway bikes are covered under our 2-year, all-inclusive manufacturer’s warranty for the owner against all manufacturing defects. (All free accessories are not covered by warranty service.)

WARRANTY PERIOD AND TARGET AUDIENCE TERMS

The warranty is registered automatically when the initial purchaser orders and then receives the product from our online shop and applies to the initial purchaser only.

As for warranty transfer, the ebike transferee can only benefit from the warranty when both of these conditions are met:

  • The 2-year package hasn’t expired since the initial owner has received it;
  • The new owner has the initial purchaser’s name and the original order number.

COVERED PRODUCTS

Himiway will replace any component that is deemed to be defective or damaged (including damage incurred during shipment), except in case of user error. The warranty covers the listed products and follows the terms below:

Himiway ebike frames are covered by a replacement warranty for 2 years.

This warranty includes a replacement frame only. Labor charges associated with transferring parts to replacement frames are not included. An authorized Himiway service representative will determine if the frame meets the replacement standard.

Himiway reserves the right to use scratch and dent stock when replacing a frame under this warranty. Frame styles and/or colors not in stock may be replaced with a compatible style and/or color at Himiway’s discretion.

Frame issues excluded from this warranty include but are not limited to:

  • Corrosion
  • Paint fade, scratches, and impact marks
  • Impact damage
  • Non-reversible modification (such as drilling or welding)
  • Chain guard mounted to the frame, if applicable

Himiway batteries are covered by a 2-year prorated warranty.

During the first 2 years of service – A defective battery will be repaired or replaced at no cost to the customer. The warranty period for a repaired or replaced battery will remain unchanged from the original purchase date.

No cash reimbursement will be made.

Batteries can be assessed and found defective directly by Himiway only.

This Limited Warranty does not cover:

  • Defects or damage resulting from accidents, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemical exposure, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electricalor electromechanical stress;
  • Defects or damage caused by private modification;
  • Scratches, dents, and cosmetic damage, unless caused by Himiway;
  • Products that have the serial number or bar-code removed, defaced, damaged, altered, or made illegible;
  • Ordinary wear and tear;
  • Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Himiway for the Products;
  • Defects or damage caused by the assembly, testing, operation, maintenance, installation, service, repair, or adjustment of the Products in a manner that varies from the Assembly Instructions or Owner’s Manual;
  • Defects or damage resulting from external causes such as collision, fire, flooding, windstorms, lightning, earthquakes, exposure to weather conditions, theft, blown fuses, or improper use of any electrical source.

In addition, with respect to the battery, this Limited Warranty does not cover defects or damage resulting from following actions or situations:

  • Charging with a battery charger not intended or appropriate for use with the Battery;
  • Using a battery charger improperly;
  • If any of the seals on the battery are broken or show evidence of tampering;
  • If the Battery has been used in equipment other than the Bike for which it is specified.

Parts Components

Original Himiway parts and components are covered by a 2-year limited warranty. (If more than 15 days have passed since the date of receipt of the bike, the replacement of parts within the warranty period will require shipping costs.)

This Limited Warranty does not cover:

  • Parts compromised by corrosion due to exposure to the elements (moisture, heat, etc.);
  • Damage or deterioration of the surface finish, appearance, or aesthetics of the product;
  • The Warranty of the frame, forks, handlebar, seat post, saddle, brakes, lights, crank-set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD, kickstand, reflectors, and hardware only extendsone week after receiving the goods. Parts damaged during use after seven days will be charged to the customer;
  • Labor charges for part replacement or changeover;
  • Defects or damage resulting from accidents, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress;
  • Scratches, dents, and cosmetic damage not caused by Himiway;
  • Products with the serial number or bar-code removed, defaced, damaged, altered, or made illegible;
  • Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Himiway for the Products;
  • Defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from the Assembly Instructions or Owner’s Manual;
  • Defects or damage resulting from external causes, such as collision, fire, flooding, windstorms, lightning, earthquakes, exposure to weather conditions, theft, blown fuses, or improper use of any electrical source.
  • Ordinary wear and tear not resultingfrom defects in workmanship or materials. Wear and tear can be assessed by Himiway. Parts not typically covered include but are not limited to:
  • Brake pads
  • Rotors
  • spokes
  • Tires/tubes
  • Chains
  • Chain rings
  • Cassettes
  • Crank-set

REPAIR SERVICE

For offline bicycle store repair services like Velotooler, Himiway will only provide free replacement parts. We do not reimburse any labor costs incurred by the repair service.

ORDER CANCELLATION

For all orders( including pre-orders), your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship.

BEFORE SHIPMENT: Please refer to our shipping policy for order cancellation.

AFTER SHIPMENT: To request an order cancellation after it has been shipped, the customer needs to pay a 10% processing fee. The customer is also responsible for the return shipping cost of 150. Himiway will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

Please notice: if a customer decided to arrange the return shipment by himself and the request has been confirmed by Himiway’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Himiway will not be responsible for any damage, loss, or other accident to the shipment arranged by the customer.

The customer needs to email Himiway’s customer service team regarding any order cancellation. Once an order cancellation request has been approved, Himiway will email the customer a cancellation notification email. The customer shall not send a return package to Himiway without receiving notification. Himiway will reject all shipments without scheduled to arrive, and the customer is responsible for any related fee or loss.

ORDER MODIFICATION

Please refer to our shipping policy to modify an order before the customer has received it.

We cannot modify an order after the customer has received it. The customer can place a new order and return the products in the original order by contacting our customer service in advance. All return requests must follow our return policy and receive a pre-approval notice from our customer service team in the email. The processing fee can be prevented if the product return is due to an order modification, which means the customer has placed a new order with a higher or similar dollar amount with the returned product(s). If the customer does not place a new order or the total amount is significantly lower than the original order, a 10% processing fee of the original order will be deducted from the total refund amount.

MODEL REPLACEMENT RETURN

Free replacement: Customers may reject a package due to significantly shipping damage (functionally affecting using) or contact customer service for missing and critically-damaged parts or other quality-related issues. Our customer service team will help to arrange the replacement.

For us to better understand the problem and solve it effectively, photos and / or videos are REQUIRED as evidence.

Definition of critically-damaged items: the main structure of the product is obviously deformed and affects its normal functions in any form.

Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:

  • A) Minor damage to the outer packaging.
  • B) Minor scratches or paint loss on the product.
  • C) Damage to parts or wearing parts after excessive use.
  • D) Damage to parts or wearing parts after using for a certain while or a certain number of times.

For non-quality issues, customer may ask for product replacement or return within 15 days after received it. A 10% processing fee will be applied but we can prevent it for the customer if a replacement order is received. The customer is also responsible for the return shipping cost of 150. Himiway will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

To be eligible for a replacement or return, the bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it. The mileage on the LCD screen must be less than 10 miles.

Please notice: if a customer decided to arrange the return shipment by himself and the request has been confirmed by Himiway’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Himiway will not be responsible for any damage, loss, or other accident to the shipment arranged by the customer.

NON-RETURNABLE ITEMS INCLUDE, BUT ARE NOT LIMITED TO:

  • A) Fashionable wear (hats, etc)
  • B) All accessories
  • C) Special orders
  • D) Used items except in EXTREME cases of breakage/malfunction

Refund

Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee and send the remaining refund according to the customer’s original payment method.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact us at customers@himiwaybike.com if the customer has not received the refund after ten business days.

This Supplier is UL 2849 Certified. Himiway Bikes

To help assess the safety of e-bikes and electrically power-assisted cycles (EPACs), we involved industry leaders in developing next-generation e-bike safety requirements for UL 2849, the Standard for Electrical Systems for eBikes. This Standard offers electrical and fire safety certification by examining e-bikes’ electrical drive train system, battery system and charger system combinations.

UL 2849 covers:

  • e-Bikes (typically sit-to-operate and over-the-road use) and pedal-assisted electric (pedelec) cycles
  • The risk of electric shock during charging over the life of the product, as well as other potential electrocution hazards

The Standard does not evaluate for the operator’s ability to maintain control while riding.

Leave a Comment