EUNORAU New-Trike 20 Step-Through Folding Electric Trike. New electric trike

The Best Electric Trikes for Extra Stability and Comfort

The boom of eBikes has redefined mobility for many, but not all riders are able to or comfortable with riding a two-wheeler. Fortunately, a whole new crop of electric trikes offers extra stability and power assistance for older riders or people with limited physical capabilities.

What Is an Electric Trike?

Electric trikes, or eTrikes, have three wheels, typically two in the rear and one up front, and like electric bikes, they are powered by a motor and battery. Oftentimes they feature an upright seating position for improved rider comfort and visibility.

Stability and powered assist for greater mobility

Electric trikes are ideal for older people or those with limited physical abilities who have trouble balancing or pedaling a conventional bicycle.

eTrikes provide a stable, comfortable mobility platform that eliminates the need to balance. These vehicles are easier to control on rough or bumpy terrain. They’re also easier to mount and unmount than a traditional bike. And loading and carrying cargo is more manageable with three wheels instead of two.

The electric motor provides pedal-assist or throttle power for those who lack the strength to pedal. This is especially helpful when climbing hills, bringing home a load of groceries, or giving the grandkids a lift.

Common eTrike Features

The area behind the rider and above the rear axle on a trike often features a basket or rack for carrying cargo. Some models even have a rear seat for passengers.

Some eTrikes have a backrest on the rider’s saddle for additional comfort.

Another standard feature is integrated front and rear lighting, improving visibility when riding at night.

Disc brakes provide superior stopping power for heavy loads and can be found on many eTrikes.

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Best for Durability

The Emojo Caddy Pro is a versatile eTrike that can adapt to your lifestyle. The large 4” wide tires and front suspension provide a cushioned ride. A rear brake light is connected to the hydraulic brakes to let others know when you are stopping.

A heavy-duty rear basket is standard, but you can attach an optional bench, complete with a seatbelt, if you want to carry passengers.

  • Motor: 500W front hub motor
  • Top speed: 20 mph (32 km/h)
  • Range: Up to 35 Mi (56 km)
  • Drive: Multiple levels of Pedal Assist and throttle
  • Speeds: 7-speed
  • Battery: 48V 15.6Ah removable
  • Max load: 330 lbs
  • Frame: Aluminum 6061
  • Weight: 90 lbs
  • Suspension: Front
  • Brakes: Hydraulic disc brakes
  • Wheels: 24” x 4” front, 20” x 4” rear
  • Warranty: 1 year
  • Color: Anthracite Gray, Apple Red, White

Best Go Anywhere eTrike

The AddMotor GrandTan Plus is the SUV of eTrikes. Big, wide tires and a front suspension will easily take you over dirt, sand, snow, or rough terrain. A hefty 48V/20Ah battery powers the front hub motor for 40-85 miles of range.

You can confidently carry everything you need with a 450 lb weight capacity and standard front and rear baskets. An extra wide saddle and an adjustable backrest provide a comfortable cockpit for riders of all sizes.

  • Motor: 750W front hub motor with 80Nm of torque
  • Top speed: 20 mph (32 km/h)
  • Range: 40-85 Mi (64-137 km)
  • Drive: 7 levels of Pedal Assist
  • Speeds: 7-speed derailleur shifting
  • Battery: 48V, 20 Ah removable
  • Max load: 450 lbs
  • Frame: Aluminum
  • Weight: 83 lbs (29 kg)
  • Suspension: 80mm front
  • Brakes: Mechanical disc brakes, 180mm rotors, automatic motor cutoff
  • Wheels: 26” x 4” front, 24” x 4” rear
  • Warranty: 1 year
  • Color: Neptune Blue, Army Green, Pearl White, Rose Gold, Cyan Green, Starry Blue

Best Box eTrike

Bunch founder’s trip to Sweden inspired the Original. He loved how box trikes were a common form of transportation around the city. This European-style trike has a large box positioned over the front two wheels, making it easy to carry pets, kids, and cargo. The front positioning of the box also allows the rider to interact with passengers sitting in the box.

The Original has seatbelts for kids, clips to harness pets, and powerful hydraulic brakes to protect your precious cargo. The box comes in black or white paint, stained for natural wood, and can be customized with your own graphics or artwork.

  • Motor: 500W rear hub motor with 45Nm of torque
  • Range: 20-35 Mi (32-56 km)
  • Drive: 7 levels of Pedal Assist and thumb throttle
  • Speeds: 7-speed derailleur shifting
  • Battery: 48v 13.6Ah
  • Max load: 350 lbs
  • Frame: Steel
  • Weight: 152 lbs
  • Suspension: Rigid
  • Brakes: Hydraulic disc brakes, 160mm rotors
  • Wheels: Front(2). 20 x 2.15, Rear(1). 24 x 2.00
  • Warranty: 1 year
  • Color: Sedona, Honey, Black, White, Custom Graphics

Best Premium eTrike

The Evelo Compass is a more high-end eTrike option. You’ll be able to easily climb hills and haul heavy loads with the generous 105Nm of torque. The Compass comes standard with one battery but has a mount to add a second, which extends the range to over 80 miles. Evelo stands behind the trike with an impressive 4-year warranty.

  • Motor: 500W mid-drive motor with 105Nm of torque
  • Top speed: 20 mph (32 km/h)
  • Range: Single battery. Up to 40 Mi (64 km), Double batteries. Up to 80 Mi (129 km)
  • Drive: Multiple levels of Pedal Assist and throttle power
  • Speeds: 3 internal gear hub
  • Battery: 48V 10.5Ah removable, dual battery option
  • Max load: 350 lbs
  • Frame: Aluminum
  • Weight: 71 lb (29 kg)
  • Suspension: Rigid aluminum
  • Brakes: Mechanical disc brakes, 180 mm rotors
  • Wheels: 24” x 2.4” front/rear
  • Warranty: 4 year
  • Color: White

Best eTrike for Commercial Cargo Delivery

If you’re reading this and looking for a trike for your business, the Gleam Escape is the right choice for you. With loads of advanced features, it’s specifically designed for couriers carrying all types of cargo. Dynamic Tilting Technology and full suspension in the front and rear provide a stable and comfortable ride.

Individual specs aren’t listed here because of the multitude of ways you can customize the Gleam Escape to haul deliveries for your small business.

Best for Customizing Accessories

Rad Power Bikes is one of the most well-known eBike companies in the U.S. and now they are getting into three-wheelers. Rad Power developed the RadTrike in response to extensive customer requests for a vehicle with more stability and comfort than a regular two-wheeler. The RadTrike aligns with Rad Power’s new FOCUS on safety for its riders. Rad Power offers multiple accessory bundles so you can configure the RadTrike to meet your needs.

  • Motor: 750 W front hub motor
  • Top speed: 14 mph (23 km/h)
  • Range: 20-55 Mi (32-88 km)
  • Drive: 5 levels of pedal assist and throttle power
  • Speeds: Single
  • Battery: 10Ah 450Wh removable
  • Max load: 415 lb (188 kg)
  • Frame: Cromoly steel
  • Weight: 82 lb (36 kg)
  • Suspension: Rigid steel
  • Brakes: Mechanical disc brakes, 180 mm rotors
  • Tires: 18” x 2.25” front/rear
  • Warranty: 1 year
  • Color: Gray

Best Bang for Your Buck

At 1,499, the Lectric XP Trike gives you a lot of value. The rear differential axle delivers 65NM of torque to both rear wheels. The Lectric’s signature XP folding frame design makes the Trike more portable to transport in a vehicle or store in tight places.

  • Motor: 500W rear axle hub motor
  • Top speed: 13 mph (21 km/h)
  • Range: Up to 50 Mi ( 80 km)
  • Drive: 5 levels of pedal assist and throttle power
  • Speeds: Single
  • Battery: 48V 14Ah removable
  • Frame: Aluminum
  • Weight: 64 lb (29 kg)
  • Suspension: Rigid steel
  • Brakes: Hydraulic disc brakes, 180 mm rotors, parking brake
  • Wheels: 20” x 2.6” front/rear
  • Warranty: 2 year
  • Color: Graphite

NEW-TRIKE 48V 500W 20” Step-Through Fat Tire Folding Electric Tricycle by EUNORAU

500W Front-Mounted Motor

A fat hub motor in the front wheel can crank out a continuous 500 watts of power with the ability to ratchet things up to over 750 peak watts of power for hill climbs and quicker acceleration. This motor has 80Nm of torque.

12.5Ah High Capacity Battery

The bike runs on a 48-volt system and a 12.5Ah battery for an estimated max mile up to 40 with pedal assist. Located beneath the saddle, keeping the center of gravity low and the overall weight well balanced. Locking removable battery makes it easy to charge.

Integrated Headlight

Powered using the main battery pack and controlled by the display. Efficient electric lights ensure your riding safety at night, never having to worry about charging or replacing batteries at the end of a long day.

Integrated Brake Taillight

Powered using the main battery pack and features brake light functionality that is activated any time the brakes are applied.

Dual Rear Brake Rotors

The dual brakes system ensures safe braking at high speeds, meanwhile triggering the automatic motor cutoff and rear brake light.

Twist Grip Throttle

500W of power-on-demand allows you to only use the throttle when you don’t want to pedal. Ideal for starting from a stop when your bike’s loaded with cargo.

Adjustable Folding Stem

An adjustable stem allows riders to customize the height with zero tools.The height adjustment range is 0-150mm, the maximum length is 450mm, which performs well in practical use. And is able to fold 170 degrees to the right, which is very useful and convenient.

Large Rear Basket with Storage Board

Super large capacity alloy rear basket with a solid wood board to prevent the loss of small items

Folding Frame

There is the folding aspect on the mainframe tube and telescoping stem. This will put your trike into the trunk of some SUVs.

SPECIFICATION

Battery: 48V 12.5AhRange: 30 MilesMotor: 48V 500W HIGH TORQUE front-mounted motorTotal Payload Capacity: 440 lbsRecommended Rider Heights: 5’1 ~ 6’1Charger: US standard 2.0 A Smart chargerController: 48V / 20ADisplay: C3 LCD DisplayWeight: 80lbsPedal Assist Intelligent: 0~5 level pedal assistBox Dimensions: (cm) 113 L x 70 W x 84 HTop Speed: 18 mph

COMPONENTS

Tires: CST Tires 20 x 3.0Brake lever: Promax Disc Lever with motor cutoff switchRear Light: TaillightFreewheel: Shimano Tourney 7 speed gear shift systemBrake: EUNORAU Design 160MM Disc BrakesThrottle: Half Twist ThrottleCrank: 170mm forged alloyGearing: Shimano 14-28TFrame Material: 6061 Aluminum AlloyStem: Quick Release, Folding, 28.5mm Clamp DiameterPedal: Aluminum AlloyFront Light: LED lightSaddle: Comfortable SaddleTool: IncludedSprocket: 46T chain-wheel crankRims: 20inch Black Alloy

Order Confirmation:As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available, we will process the charges and submit the order for shipment.

Order Shipment:If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@ebikegeneration.com

Shipping Times:Shipping to the lower 48 usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on carrier used and delivery location.

Damages:Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to support@ebikegeneration.com and we will process an insurance claim on your behalf.

eBike Generation has teamed up with different financial institutions to offer you a variety of financing options. If you choose to finance your purchase you can do so during the checkout process.

When checking out on the website you will see the below options. First is the Credit Card option, but immediately below are the 2 financing options. PayPal – Klarna.

Regardless of which financing option you choose, we ship you the eBike immediately.

Each financing option is different and I’ll explain the key points of each one for you on this page so you can make a decision based on which financing option is the best for you.

Need Help Choosing? Book A Call With Our Expert.

Schedule a call with one of our ebike experts and they will help you pick the right product for your needs.

Lectric XP Trike Review

Since its founding in 2018, Lectric has become one of the US’s most popular direct-to-consumer e-bike brands. The company distinguishes itself with its low and solid, reliable products.

In January 2023, Lectric announced the release of an electric tricycle, joining other popular brands like Rad Power Bikes, Pedego, Buzz, and Sixthreezero. As of February 7th, the XP Trike is available for pre-order, shipping in April.

In typical Lectric fashion, this bike is significantly cheaper than the competition and does so without sacrificing build quality. The XP Trike also has the brand’s distinctive frame design and folds down like the other XP models.

This Lectric XP Trike review will cover the bike’s main specs and characteristics, discuss its ride quality, and to whom it’s best suited.

Lectric XP Trike Main Specs:

  • MSRP: 1,499
  • Motor: 500W (1092W peak) hub, 14 mph max speed
  • Battery: 672 Wh (48V, 14 Ah)
  • Drivetrain: Single-speed
  • Range: 60 miles
  • Wheels: 20″
  • Brakes: 180 mm hydraulic disc brakes
  • Weight: 69.5 lb
  • Payload Capacity: 415 lb (110-lb cargo)
  • Sizing: Height – 4’10” to 6’4″ / Inseam – 22″ to 35″

Lectric XP Trike Review

As of February 2023, the Lectric XP Trike is the latest electric tricycle to hit the market, following shortly after the Rad Power Bikes RadTrike 1.

Impressively, Lectric has undercut every other brand on the market, releasing their model at just 1,499, and first impressions indicate that this XP Trike easily outperforms its price tag.

With major e-bike brands releasing models back to back, it’s evident there’s an underserved market of riders who want the stability, versatility, and comfort offered by electric tricycles for adults.

As it is a new model, there is no long-term durability and performance information for the XP electric trike. Still, we expect it to be comparable to the other models in the XP series, which hold up well over time, given their low pricing.

Frameset, Geometry, and Carrying Capacity

The Lectric XP Trike frame is 6061 aluminum and has the same rectangular tubing as the rest of the brand’s models. It isn’t the tidiest design, as some cables are externally routed, but at least the front cabling is well organized.

Surprisingly, Lectric managed to keep the weight below 70 lbs, making this the cheapest and lightest model we’ve reviewed.

The folding frame and stem drastically reduce the trike’s footprint for storage or transportation (in an SUV-sized vehicle). The folded size is 38.5 x 30.5 x 30″.

Comfort is a principal characteristic of any electric tricycle, and the XP Trike has the typical relaxed geometry. It comes stock with a regular e-bike saddle, but we’d recommend adding the seat with a backrest for just 30 extra.

An adjustable handlebar angle and height allow you to achieve the perfect upright position, so you never need to reach for the bars.

A key trait of electric trikes is the ability to carry large payloads, and the XP Trike can handle 415 lb, with a maximum of 35 lb in the front basket and 75 lb in the rear. Max rider weight is 330 lb. In addition, Lectric is offering pre-order customers a free cargo package, including a front rack and two baskets.

XP Trike Motor and Battery

Electric tricycles are not performance machines, so the motor and battery won’t blow you away.

Lectric chose a 500W rear geared hub motor and a 672Wh battery pack. The system’s top speed is 14 mph with the throttle or five pedal assistance (PAS) levels. It ships in “Beginner mode,” with a five mph top speed in PAS levels one or two, but you can unlock higher speeds through the display.

The 65Nm motor drives both rear wheels thanks to the dual differential axle that allows both wheels to spin independently, resulting in safer turning; rear wheels that turn at the same speed on a trike are more likely to cause issues with stability when turning.

Another feature of this system is the updated pedal assistance experience. The XP Trike assists the rider up to a certain power level on each PAS mode instead of limiting solely based on speed, which is the standard for cadence sensor systems. This slight tweak improves the ride quality, albeit not as much as adding a torque sensor.

The battery pack sits behind the seat tube and can be charged on or off the bike. It’s a Lectric branded unit and will last for a maximum of 60 miles.

XP Electric Trike Components

Again, as the cheapest model on the market, the XP Trike has entry-level componentry. One surprising inclusion, given the price, is the three hydraulic disc brakes with 180mm rotors, which offer superior reliability and performance to mechanical discs seen on other e-trikes.

When pulling the right side brake, you can engage a parking lock which keeps the bike in place and replaces the need for a kickstand.

The drivetrain is a low-maintenance single-speed setup with a 36t chainring and 16t rear cog. Single speed is standard for the category, but it limits your ability to pedal going uphill.

As mentioned, the pre-order release of the XP Trike will come with a free cargo package. However, the regular release won’t have integrated carrying capacity.

The XP Trike has sturdy metal fenders, a bright circular headlight, and three integrated rear lights with brake light activation. In addition, Lectric chose uniform 20″ wheels and 2.6″ treaded tires. Unfortunately, this isn’t the most comfortable wheelset, and you’ll likely feel the bumps on rough pavement.

Finally, the grips are the same spongy ergonomic design found on the new XP 3.0, and the saddle is relatively basic and worth upgrading to the seat with the backrest.

Lectric XP Trike Accessories

In general, e-tricycles are attractive thanks to their compatibility with various accessories and broad functionality.

The XP Trike will be compatible with a cargo package with a front rack, a small front basket, and a large rear basket. In addition, Lectric built a clever rear mount into the frame for attaching a trailer, such as the Lectric Wag-Along pet trailer (179).

Ride Feel and Suggested Use

As you will have gathered from this review, e-trikes are ideal for those with impaired balance or riders who aren’t confident on two wheels, offering these people the opportunity to get outdoors and ditch the car.

The upright, relaxed position, especially using the seat with the backrest, makes for incredibly comfortable riding, at least on smooth pavement. However, the narrow tires and small wheels transfer more vibrations than we’d like.

Again, the load-carrying capacity of 110 lbs makes the XP Trike an excellent choice for those who carry lots of heavy cargo; the third wheel allows you to ride confidently, even with two fully loaded baskets.

Lectric XP Electric Trike vs. Rad Power Bikes RadTrike 1

The Rad Power Bikes RadTrike 1 and XP Trike are pretty distinct in design and componentry. The main differences of the RadTrike are that it has a front hub motor, a 20-lb lower carrying capacity, 12.5 lbs higher weight, a front mechanical disc brake, and rear coaster brakes.

In our opinion, the RadTrike is more attractive and will likely be more durable over time. In addition, it comes standard with puncture-resistant tires, a full seat with a backrest, a reverse function, and a more powerful 750W motor. We feel it’s hard to justify the extra 1,000 with these differences, but the actual value of each trike will become apparent over time with more user reviews.

What’s Our Verdict?

There’s no doubt that Lectric’s XP Trike will be a hit in the electric tricycle market. Admittedly, their products aren’t the most visually striking out there, but the budget-conscious rider will be drawn to the unbeatably low price of this new entrant.

Of course, as can be said about any entry-level electric bike, the components won’t be incredibly durable. However, there aren’t any glaring issues that we would address from the get-go, except for purchasing the upgraded seat.

Lectric has an excellent reputation in the entry-level price range, so we expect the XP Trike to be durable and live up to that reputation.

We’re excited to see more user reviews of the new Lectric XP Trike when it begins shipping in April, so pre-order yours now if you want the free cargo package.

EUNORAU NEW-TRIKE. 500W Step-Through Folding Electric Tricycle

  • 2,499 00
  • Estimated Delivery: Between Jun 18 and Jun 29 unless otherwise noted Free Shipping on All Orders Over 100(Continental USA)
  • EUNORAU NEW-TRIKE. 500W Step-Through Folding Electric Tricycle

    EUNORAU NEW-TRIKE is a 500W Step-Through Folding Electric Tricycle designed for urban living, offering a powerful, efficient and environmentally-friendly transport solution. Its compact folding design makes it easy to store and transport, while its 3-wheel design provides superior stability and safety. Powered by a 500W motor, the electric tricycle offers a top speed of 18 MPH and a maximum range of up to 30-40 miles per charge.

    The NEW-TRIKE has a max speed of 18 mph and can be powered with Pedal Assist, a Throttle, or by just pedaling like a normal bike/trike without electric assistance, if desired. The ability to fold this tricycle makes it a little easier to transport and store in smaller areas.

    EUNORAU NEW-TRIKE Specifications

    MOTOR: 48V/500W hub motor with 80 N.m torque installed in front wheel

    CONTROLLER: 48V / 20A

    FRAME: Aluminum Alloy

    PEDAL ASSIST INTELLIGENT: 0~5 level pedal assist

    TOTAL PAYLOAD CAPACITY: 440 lbs

    RECOMMENDED RIDER HEIGHT: 5’1 ~ 6’1 BATTERY RANGE: 30-40 Miles (Note that ElectricBikeReview estimates a range of 10-25 miles.)

    BATTERY CHARGING TIME: 4. 6 hours

    BATTERY TYPE: Lithium-Ion

    BATTERY CAPACITY: 48V/12.5Ah

    GEOMETRY MEASUREMENTS: 17.25 Seat Tube, 20.5 Reach, 29.5 Stand Over Height, 31.25 Minimum Saddle Height, 25.75 Width, 68 Length

    FOLDED DIMENSIONS: 41.33 L x 33.46 W x 31.10 H

    FRAME REAR DETAILS: 33.5 Rear Axle, 12mm Threaded Axle with 18mm Nuts

    BOX DIMENSIONS: (cm):122 L x 89 W x 76.2 H

    THROTTLE: Half Twist Throttle

    DISPLAY: C3 LCD Display

    HEADLIGHT: Front LED Headlight

    REAR LIGHT: Integrated Brake Taillight

    REAR RACK: INCLUDED

    FENDERS: INCLUDED

    RIMS: 20 inch Black Alloy

    SPOKES: Stainless Steel

    TIRES: CST Tires 20 x 3.0

    GEAR SHIFTING: Shimano 7-Speed Tourney

    SHIFTER: SHIMANO 7-speed

    CRANK: 170mm forged alloy

    CHAINRING: 46T chain-wheel crank BRAKE LEVER: Promax Disc Lever with motor cutoff switch

    BRAKE ROTOR: EUNORAU Design 160MM Disc Brakes

    HANDLEBAR: Adjustable Stem for Comfort. Matte Black

    SADDLE: Comfort Saddle, Height to Ground 32.7-40.2

    PEDALS: Aluminum Alloy

    MANUAL: INCLUDED

    FREE SHIPPING on Orders of 500 or more in the continental (lower 48) USA

    NO SALES TAX except for orders from Ohio.

    ORDER CONFIRMATION

    • As soon as you place your order, you will receive an order confirmation e-mail. This means that we are preparing your order for shipment and have pre-authorized your credit card for the purchase.
    • As soon as we receive your order, we reach out to the manufacturer to confirm that it is in stock and available for immediate shipment.
    • If your order is in stock, we will process the charges to your credit card and submit the order for immediate shipment.
    • If your item(s) is on back-order or unavailable, we will contact you to see if you wish to keep or cancel your order. (Payment must be made up front for all back-orders / pre-orders.)
    eunorau, new-trike, step-through, folding, electric, trike

    ORDER SHIPMENT

    eunorau, new-trike, step-through, folding, electric, trike
    • The electric bike (or other items) you ordered will ship within 1-3 business days from the date of your order.
    • Your item(s) will arrive to your address within 3-7 business days from the date of shipment.
    • We will send tracking number information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you don’t receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@ElectricBikeZone.com.
    • We ship via UPS and FedEx for most electric bikes and via USPS for small parts and accessories.
    • We order Signature Required delivery on every order over 100. You will need to have someone age 21 or older present at the time of delivery to accept the shipment.

    DAMAGES RETURNS

    CANCELLATIONS REFUNDS:

    If you need to cancel an order for any reason, please contact us at support@ElectricBikeZone.com as soon a possible.

    • Order Cancellations: All order cancellations, including back-orders and pre-orders, will incur up to a 15% cancellation fee, based on the total amount of the order. Note that if the order has already shipped, there will be additional fees if the items need returned. (See our Damages Returns page for details on Returns.)
    • Refusing A Shipment When It Arrives: All orders that are shipped and refused upon delivery will have a 30% restocking fee and an original shipping fee deducted from the refund.

    For Returns, s ee our Damages Returns page.

    • From time to time, a product may run out of stock and the website wasn’t updated when you placed your order. In that case, we will notify you immediately and give you three options:
    • Get an immediate refund.
    • Keep your order and wait for it to come back into stock.
    • Pick a similar model that is in stock.
    • Once backorders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
    • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process. We will contact you if the arrival time changes on your order, and you can let us know whether you would like to keep the order, substitute for a different electric bike, or cancel the order altogether.

    Our goal is to make sure you are 100% satisfied with your order.

    If for any reason you are unsatisfied with your order, please let us know, and we will do our best to ensure your satisfaction.

    RETURN POLICY

    Our return policy matches the return policy of the manufacturer of each of our products.

    Each manufacturer has a different timeline for returns. Some have a 30-day return policy, and others are as short as 7 days. Some don’t accept returns at all because they custom build each product that is shipped.

    Please refer to our Manufacturer Returns Warranty Policies page for details on each manufacturer’s policies.

    If you are unsatisfied with your order, email us at support@ElectricBikeZone.com to notify us that you want to return your product. We will respond to your email and will provide an RMA (Return Merchandise Authorization) and the address to ship the product back to. You can take the product to your local UPS or FedEx store to ship it out. A t racking number must be provided to Electric Bike Zone when returning a product.

    The customer is responsible for all return shipping costs, including insurance (if selected), as well as a restocking fee. Up to a 30% restocking fee will be deducted from your return at the manufacturer’s discretion, based on the item purchased.

    As soon as the return is processed and approved by our supplier, a refund will be issued to the credit card or account originally used for payment.

    IMPORTANT: Some of our manufacturers don’t accept returns per their own policies. If the manufacturer does not accept returns for their products, then we cannot accept returns for those products, either. Refer to our Manufacturer Returns Warranty Policies page for details on each manufacturer’s policies.

    BRAND NEW CONDITION POLICY

    All products returned must be in new, re-sellable condition, with no visible defects. All items must be shipped back in their original packaging.

    SHIPPING DAMAGE DEFECTIVE PRODUCT POLICY

    Our electric bikes are carefully packaged to prevent damage during the shipping process. However, occasionally there can be an issue, and shipping damage can occur with all shipping carriers.

    • Please inspect the packaging of your item(s) when they arrive.
    • Please Note: If the item is damaged, you can sign for it as Damaged and we can then file a claim with FedEx/UPS right away on your behalf and have the item replaced. If there is damage but you sign for it as Not Damaged, then you will need to send information and photos showing the damage so that we can work to file a claim with FedEx/UPS. You can send photos to support@ElectricBikeZone.com and we will process an insurance claim on your behalf.
    • Electric Bike Zone does not pay or reimburse any labor costs undertaken by the customer under any circumstances.

    If you believe that an item has arrived damaged or with a defect, contact us at support@ElectricBikeZone.com and send a picture and description of the damage and we will happily file a warranty claim with the manufacturer on your behalf. This must be done within 10 days of receiving your electric bike. We will not be able to ship you replacements if you send us photos after 10 days of receiving your electric bike. Replacement parts orders typically take between 1 to 3 weeks to fulfill.

    • We do not issue refunds/returns because of defective batteries. The bike warranty will cover the battery, and a new battery can be shipped to you once we are provided with proof that the battery is defective. See the Defective Battery Policy below.
    • We do not issue refunds/returns for minor cosmetic blemishes. The cost of returning an electric bike and shipping out a new one would be rather expensive. Instead, replacement parts and/or paint can be shipped to you to address any concern or problem.

    DEFECTIVE BATTERY POLICY

    Sometimes shipping carriers can damage the box during shipping. This can lead to the battery becoming damaged and not working. If you believe your battery to be faulty, you will need to provide us with proof.

    To do this you can take your battery to a Batteries Plus store or use a voltmeter at home to test the battery and send us a picture of the reading on the voltmeter. Once you send us a photo of the reading showing the voltage is low, we can have a shipping label sent to you to return the battery. Once the defective battery is received, we will have a new battery shipped out to you as soon as possible.

    CANCELLATIONS, REFUNDS, BACKORDERS

    If you have any questions or would like to initiate a return, alert us about damage or defects, or ask us any other questions, please contact us.

    EUNORAU NEW-TRIKE. 500W Step-Through Folding Electric Tricycle

    EUNORAU NEW-TRIKE is a 500W Step-Through Folding Electric Tricycle designed for urban living, offering a powerful, efficient and environmentally-friendly transport solution. Its compact folding design makes it easy to store and transport, while its 3-wheel design provides superior stability and safety. Powered by a 500W motor, the electric tricycle offers a top speed of 18 MPH and a maximum range of up to 30-40 miles per charge.

    The NEW-TRIKE has a max speed of 18 mph and can be powered with Pedal Assist, a Throttle, or by just pedaling like a normal bike/trike without electric assistance, if desired. The ability to fold this tricycle makes it a little easier to transport and store in smaller areas.

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