We’ve broken down the top picks of electric dirt bikes currently available in Australia for off-road enthusiasts
Australia is a dirt bike rider’s playground. Endless stretches of mountains, desert and bushland provide the ultimate landscape to push off-road bikes (and their riders) to their absolute limit. So naturally, one of the most popular EV markets in Australia is the electric dirt bikes category.
There are already several incredible electric dirt bike manufacturers that are importing to Australia and in this article we’re going to take a look at some of our favourites – from dirt bikes that are redefining motocross to chook chasers of the 21st century, here’s everything you want to know about electric dirt bikes in Australia
Stark Future
The Stark VARG is an electric dirt bike we get very excited about for a number of reasons. We will be receiving our first demo bike from them in the coming months, and they are unquestionably the most powerful dirt bike in the world. Note that we didn’t say the most powerful electric dirt bike, the most powerful dirt bike over all – that’s an insane accomplishment.
This Spanish manufacturer has been redefining what’s possible when state-of-the-art EV engineering and pure dirt bike fun come together. The two models of the Stark VARG separate into a 60HP and 80HP model, with the 80HP model giving you up to 30% more power than the top performing 450CC gas powered dirt bike.
Earlier this year the worlds media had a chance to go to the Stark Future factory to see what all the fuss was about, so check out this video to see what the world’s best dirt bike can do
Sur Ron Talaria
Sur Ron and Talaria have been producing electric dirt bikes out of China since 2014 and we probably have to thank them for pushing a lot of mountain bike riders over to the electric dirt bikes side of things.
Sur Ron initially released their off-road only Light Bee electric dirt bike around 7 years ago. It was a hybrid full suspension mountain bike/motorcycle with a powerful mid-drive electric motor. Unlike a lot of dodgy electric motors, bikes and batteries that were coming out of China at the time – the build quality of Sur Ron’s bikes was decent for the price point, which meant they quickly gathered a following in and out of China – USA being their biggest export market. But we’ve also first-hand seen their popularity in the UK. English Electric Motor Co sells these Chinese electric motorcycles and they are their most sold bike – demand actually outstrips supply every year.
Sur Ron Storm Bee – added to the range in 2022 this more powerful Sur Ron is much more traditional dirt bike and less mountain bike.
The reason we have bundled Talaria into this section are rumors that some of the top engineers at Sur Ron weren’t happy with the way product development was going so they broke away and launched Talaria. The bikes look pretty much identical but Talaria have fitted their models with slightly different components which they claim produce better performance and reliability. What we can say about both brands are – they make pretty impressive products for the price range.
The only downside is longevity – we’ve had a lot of owners complaining that they have killed their motor/controller/battery by pushing the bike too hard. There doesn’t seem to be the same limits on performance that premium brands Zero and Energica employ to safeguard the bikes damaging themselves when being pushed hard.
UBCO
When we think of electric dirt bikes you can imagine we’re mostly talking about off road adventuring and MotoX models built for jumps and insane tricks. But New Zealand manufacturer UBCO has created a Smart looking utility bike that presents more like a state-of-the-art chook chaser. They kind of remind me of the Benzina Zero Duo scooters. The boxy design is built to attach all kinds of features like extra power supply, cargo decks, baggage racks, etc. and in addition to all wheel drive, these UBCO models are absolute workhorses build to withstand anything.
UBCO offer two models, the 2X2ADV and 2X2WRK, both bikes have basically the same specifications, except the ADV model is road registerable; with additional headlights, indicators, license plate brackets etc.
Cake OR
The Cake OR is a pretty awesome all-around bike – light weight, high performance and purpose built for simplicity and off road fun. The OR is the sport model of the Cake range and it comes with some pretty sophisticated Swedish manufacturing.
These bikes can only be ridden off road or on private property because they don’t come with the on-road extras making them eligible for road registration. These bikes are fast and have a decent riding range. The super modern design is very simplistic, Cake have only put the necessary elements on this bike to make it a capable off road adventurer. A seat, suspension, foot pegs, throttle, battery, tyres and a drive train – go!
KTM Freeride
Unfortunately you’re only likely to find a KTM Freeride as a second hand bike as they’re no longer available in Australia. I can speak from personal experience however, that these are AWESOME electric dirt bikes. Hopefully they come back to Australia soon, they have an aggressive marketing push overseas, so we suspect it will only be a matter of time before they’re back in the country.
The KTM Freeride has that real old school dirt bike look to them, similar to the Stark VARGS. Except you can’t go past those classic KTM design and engineering that’s built on years of competitive riding. The only electric dirt bikes KTM has available in Australia are for kids, the SXE 3, SXE 5, 12E Drive and 16E Drive. Why do the kids get all the good toys?
Electric Motion
The French manufacturer technically produces trial motorcycles, however, their Escape and Escape R model provide somewhat of a crossover into dirt bike territory we think are worth mentioning. Mainly because they are very easily accessible to Australian riders.
The Escape and Escape R were built with trials sophistication in mind and is an off-road riding master. The 2023 model builds on previous years with TKO maps, regenerative braking, traction control, control over power modes and really sleek lightweight design. Since the electric bike was introduced into trial competitions internationally, they have been topping the podiums again and again.
Stealth Electric Bikes
The only Australian manufacturer offering an electric dirt bike, but again, this one isn’t strictly a dirt bike manufacturer. The Stealth Electric Bikes are where the line between mountain biking and motocross get real cloudy, however, they do make some of the most badass bikes out there.
The Stealth H-52 ‘Hurricane’ is the light weight, high-power electric dirt bike variant of their B-52 ‘Bomber’ hybrid electric bike. This bike is a purpose built MX machine with all the fight and none of the noise you would expect from a high performance dirt bike. We’re stoked to see an Aussie manufacturer producing some beasty looking bikes, we’re itching to get our hands on one.
Segway eBike
Remember Segways? Yeah, THOSE Segways!
They have entered the dirt bike game with a pretty impressive compact and lightweight electric dirt bike that looks like it would be a whole lot of fun. Offering two models, the X160 and X260, these medium size electric dirt bikes are meant for fast treks and narrow trails. They also come with an adjustable seat height which kind of suggests it would able to be ridden by both teens and adults. For safety reasons however, the bike has an adult-only age recommendation.
The premium X260 models offers a top speed of 75 km/h, 120km range from a full charge and an impressive 250 Nm of torque, the Segway eBike has become a pretty popular sellar to young Australian riders. And with an agreeable price 6,499 – teenage me is kind of jealous that these kinds of options are available.
Electric Dirt Bikes vs Gas Dirt Bikes
That wraps up just a few of our favourite electric dirt bikes currently available in Australia. But as we like to do here at AEMC, we like to weigh up the pros and cons of electric bikes vs gas powered bikes. Now when specifically looking at dirt bikes there are a few key points we have to look at.
Noise
It’s one of the oldest complaints in the book. We rode dirt bikes as kids, and our parent’s rules were no riding before 10am on weekends and we had to be finished by 5pm. Our neighbours were quick to let us know how annoyed they were at the sound of dirt bikes screaming through the bush every weekend. We had all the space in the world to go nuts, but those two and four cylinder bikes were noisy as hell. Nobody who lives in a rural area wants to have that peace and quiet disturbed by a couple of dirt bikes, and fair enough.
The near silence of an electric dirt bike means you can ride as much as you want without pissing off your neighbors – unless they are within 50 meters of where you are riding. Electric dirt bike engines make a much quieter winding noise which is generated from the motor, the belt/chain and the tyres hitting the dirt. Think of a louder remote control car – perfect for rural living. Plus (and we’re not condoning this) if you’re riding in an area you’re not supposed to be, having an electric dirt bike really helps not getting caught, because they can’t hear you a km away.
Servicing and maintenance
Mile for mile, electric dirt bikes are cheaper to service and maintain. There are less parts in electric engines and therefore less to go wrong. There are your typical brake pads and tyres of course, but engine services are few and far between. That being said – the brand you buy and how hard you push it will ultimately decide the longevity of your bike. Some of the Chinese bikes are cheaper to buy upfront – but with limited support and more examples of major errors – they may not be the better value bikes longer term.
While the costs to service might be lower for gas powered bikes. At the moment you are for more likely to find a small engine bike mechanic than you are to find one that’s certified to work on electric motorbikes. This is a problem that will solve itself in time as adoption of EV technology becomes the new normal.
Power
With the cost of fuel as it is, it’s nice to be able to just plug in your bike to a power socket – no more trips to the fuel pump. It’s incredible how low the cost of powering an electric dirt bike is compared to a gas powered bike. Electric dirt bikes will typically have a battery capacity between 2 – 7 kWh. Even with the rise in electricity – that means a full charge is going to cost you between 1.20 to 4.20. That’s a damn site cheaper than 6.5 litres of petrol (14 at today’s current rate). However, the one thing we will admit defeat on is recharging dirt bikes on trips. If you’re out on a camping trip with your mates for a weekend and your battery is empty, it’s not as simple as refuelling from a Jerry-can. You would either have to have access to power at the camping site, a petrol powered generator (which sort of defeats the purpose in our opinion), a solar powered generator, or a pre-charged battery option to charge from. All somewhat limited options at the moment but something that will no doubt become more abundant as we’re forced to move from petrol vehicles.
Did we cover your favourite electric dirt bike in this article? We’re keen to hear more about your experiences and favourite brands.
Electric Dirt Bikes
Off-roading is an exhilarating adventure that attracts adrenaline junkies from all over the world. The roar of the engine, the smell of gasoline, and the dirt flying all around are all part of the experience. However, as the world moves towards sustainable energy, traditional gas-powered dirt bikes are becoming less and less popular. That’s where electric dirt bikes come in.
Electric dirt bikes offer all the thrill and excitement of traditional dirt bikes, but without the negative impact on the environment. They are powered by electric motors instead of gasoline engines, which means they produce zero emissions. They are also much quieter than traditional dirt bikes, which means they are perfect for riding in areas where noise pollution is a concern.
Here are some common questions and use cases for electric dirt bikes:
How fast do electric dirt bikes go?
Electric dirt bikes can go just as fast as traditional dirt bikes. Some models can reach speeds of up to 60 mph. However, the top speed will depend on the specific model you choose. The speed and acceleration of electric dirt bikes are impressive, thanks to their electric motor, which provides instant torque.
How long do the batteries last?
The battery life of an electric dirt bike will vary depending on the model and how it is used. Some models can run for up to 2 hours on a single charge, while others can run for up to 4 hours. The battery life of electric dirt bikes has significantly improved over the years, thanks to advancements in battery technology.

One particular dirt bike called the Delfast Top 3.0 (pictured below) was voted Fastest Electric Bike in 2021 reaching 62mph and even more impressive is the range traveled on a single charge. The Delfast electric dirt bike actually has the Guinness World Record of a staggering 228 miles traveled on a single charge.
How long does it take to charge the batteries?
The charging time will vary depending on the specific model and the charger being used. Some models can be fully charged in as little as 2 hours, while others may take up to 8 hours. However, the charging time is becoming less of a concern as fast-charging technology becomes more widely available.
Are electric dirt bikes as powerful as traditional dirt bikes?
Electric dirt bikes can be just as powerful as traditional dirt bikes, and in some cases, even more so. The torque of an electric motor is often higher than that of a gasoline engine, which means electric dirt bikes can accelerate faster and climb steeper hills. Additionally, electric dirt bikes are generally lighter than traditional dirt bikes, which makes them easier to maneuver and control.
What are some use cases for electric dirt bikes?
Electric dirt bikes are perfect for a variety of use cases. Here are some examples:
Off-road racing: Electric dirt bikes are becoming more and more popular in off-road racing. They offer the same level of performance as traditional dirt bikes, but with zero emissions and less noise pollution.
Trail riding: Electric dirt bikes are great for trail riding. They are quieter than traditional dirt bikes, which means they are less likely to disturb wildlife and other hikers or bikers on the trail. Additionally, their electric motor provides instant torque, which makes them great for navigating through difficult terrain.
Freestyle riding: Electric dirt bikes are also great for freestyle riding. They are lighter than traditional dirt bikes, which makes them easier to maneuver in the air. Additionally, their quiet operation means they can be used in more urban environments, such as skateparks and other public areas.
One of the coolest looking electric dirt bikes ever to be built has to be the ONYX RCR. It oozes vintage racer motorbike and is highly customizable. ONYX are hand built in California and by far the most head-turning dirt bike to hit the trails or streets. Just take a look below to see what I mean.
What are some benefits of electric dirt bikes?
There are several benefits to choosing an electric dirt bike over a traditional dirt bike:
Zero emissions: Electric dirt bikes produce zero emissions, which means they are better for the environment than traditional dirt bikes. They do not emit any pollutants into the air or soil, which can have a negative impact on the environment and local ecosystems.
Less noise pollution: Electric dirt bikes are much quieter than traditional dirt bikes, which means they are less likely to disturb people and wildlife in the surrounding area. This can be particularly beneficial in urban areas or natural habitats where noise pollution can be a concern.
Lower maintenance costs: Electric dirt bikes have fewer moving parts than traditional dirt bikes, which means they require less maintenance. They do not require oil changes or air filter replacements, and there are fewer parts that can wear out or break. This can save riders money on maintenance costs over time.
No need for gasoline: Electric dirt bikes do not require gasoline, which means you don’t have to worry about filling up before a ride. Instead, you can simply charge the battery before you head out. This can also save riders money on fuel costs over time.
Quieter operation: As mentioned earlier, electric dirt bikes are much quieter than traditional dirt bikes. This can make them more appealing to riders who want to enjoy off-roading without the noise pollution that comes with traditional dirt bikes. Additionally, quieter operation can make them more appealing for use in urban environments, where noise pollution can be a concern.
In conclusion, electric dirt bikes are the future of off-roading. They offer all the thrill and excitement of traditional dirt bikes, but with the added benefit of being better for the environment. They are perfect for a variety of use cases, from off-road racing to trail riding to freestyle riding. If you’re looking for a more sustainable way to enjoy the thrill of off-roading, an electric dirt bike may be the perfect option for you. With their impressive speed, power, and quiet operation, they’re sure to provide a thrilling and environmentally friendly adventure.
Electric dirt bikes can also be used for work. Think on farm carrying feed from one end of the farm to the other. They can be a real game changer and replace load gas powered quads or even mules for hauling loads. One such electric dirt bike comes to mind. The UBCO 2X2 WRK was designed to be used as a strong, high traction, heavy haul carrying companion. Ranch hands used the UBCO dual motor, dual battery to make light work of hard tasks.
Take a look at this UBCO 2X2 WRK and you’ll get the idea:
Some Additional Questions People Have Asked Us About Electric Dirt Bikes
Are electric dirt bikes more expensive than traditional dirt bikes?
Electric dirt bikes can be more expensive than traditional dirt bikes, but it depends on the specific model. Some electric dirt bikes are priced similarly to their traditional counterparts, while others can be more expensive due to the cost of the battery and electric motor.
Can electric dirt bikes handle the same terrain as traditional dirt bikes?
Yes, electric dirt bikes can handle the same terrain as traditional dirt bikes. They are designed for off-road use and are capable of navigating through a variety of terrain, including mud, rocks, and steep hills.
How do you maintain an electric dirt bike?
Electric dirt bikes require less maintenance than traditional dirt bikes, but they still need some basic upkeep. You should regularly check the battery, clean the bike, and keep the tires inflated. It’s also important to store the bike properly when not in use, and to keep it protected from extreme temperatures and weather conditions.
How long do the batteries last before needing to be replaced?
The lifespan of an electric dirt bike battery will vary depending on the specific model and how it is used. Most batteries will last for several years with regular use and proper maintenance. When it is time to replace the battery, it can be expensive, but it is still cheaper than replacing a gasoline engine in a traditional dirt bike.
Can electric dirt bikes be used in competitions?
Yes, electric dirt bikes are becoming more and more popular in off-road competitions. Some off-road racing series have even introduced electric classes for competitors. Electric dirt bikes offer the same level of performance as traditional dirt bikes, but with the added benefit of zero emissions and less noise pollution.

Can you ride an electric dirt bike in the rain?
Yes, you can ride an electric dirt bike in the rain, but you should take some precautions to protect the battery and electrical components. Make sure the bike is properly sealed and avoid riding through deep water or puddles that could damage the electrical components.
Are there any downsides to electric dirt bikes?
One potential downside to electric dirt bikes is their limited range. They are powered by batteries, which means they can only go a certain distance before needing to be recharged. This can limit the amount of time you can spend off-roading before needing to stop and recharge the bike. Additionally, some riders may miss the sound and feel of a gasoline engine that traditional dirt bikes provide.
Overall, electric dirt bikes are a great alternative to traditional dirt bikes, offering many benefits such as zero emissions, less noise pollution, and lower maintenance costs. With their impressive performance and versatility, they are becoming an increasingly popular choice for off-road enthusiasts.
Electric Dirt Bikes
Off-roading is an exhilarating adventure that attracts adrenaline junkies from all over the world. The roar of the engine, the smell of gasoline, and the dirt flying all around are all part of the experience. However, as the world moves towards sustainable energy, traditional gas-powered dirt bikes are becoming less and less popular. That’s where electric dirt bikes come in.
Electric dirt bikes offer all the thrill and excitement of traditional dirt bikes, but without the negative impact on the environment. They are powered by electric motors instead of gasoline engines, which means they produce zero emissions. They are also much quieter than traditional dirt bikes, which means they are perfect for riding in areas where noise pollution is a concern.
Here are some common questions and use cases for electric dirt bikes:
How fast do electric dirt bikes go?
Electric dirt bikes can go just as fast as traditional dirt bikes. Some models can reach speeds of up to 60 mph. However, the top speed will depend on the specific model you choose. The speed and acceleration of electric dirt bikes are impressive, thanks to their electric motor, which provides instant torque.
How long do the batteries last?
The battery life of an electric dirt bike will vary depending on the model and how it is used. Some models can run for up to 2 hours on a single charge, while others can run for up to 4 hours. The battery life of electric dirt bikes has significantly improved over the years, thanks to advancements in battery technology.
One particular dirt bike called the Delfast Top 3.0 (pictured below) was voted Fastest Electric Bike in 2021 reaching 62mph and even more impressive is the range traveled on a single charge. The Delfast electric dirt bike actually has the Guinness World Record of a staggering 228 miles traveled on a single charge.
How long does it take to charge the batteries?
The charging time will vary depending on the specific model and the charger being used. Some models can be fully charged in as little as 2 hours, while others may take up to 8 hours. However, the charging time is becoming less of a concern as fast-charging technology becomes more widely available.
Are electric dirt bikes as powerful as traditional dirt bikes?
Electric dirt bikes can be just as powerful as traditional dirt bikes, and in some cases, even more so. The torque of an electric motor is often higher than that of a gasoline engine, which means electric dirt bikes can accelerate faster and climb steeper hills. Additionally, electric dirt bikes are generally lighter than traditional dirt bikes, which makes them easier to maneuver and control.
What are some use cases for electric dirt bikes?
Electric dirt bikes are perfect for a variety of use cases. Here are some examples:
Off-road racing: Electric dirt bikes are becoming more and more popular in off-road racing. They offer the same level of performance as traditional dirt bikes, but with zero emissions and less noise pollution.
Trail riding: Electric dirt bikes are great for trail riding. They are quieter than traditional dirt bikes, which means they are less likely to disturb wildlife and other hikers or bikers on the trail. Additionally, their electric motor provides instant torque, which makes them great for navigating through difficult terrain.
Freestyle riding: Electric dirt bikes are also great for freestyle riding. They are lighter than traditional dirt bikes, which makes them easier to maneuver in the air. Additionally, their quiet operation means they can be used in more urban environments, such as skateparks and other public areas.
One of the coolest looking electric dirt bikes ever to be built has to be the ONYX RCR. It oozes vintage racer motorbike and is highly customizable. ONYX are hand built in California and by far the most head-turning dirt bike to hit the trails or streets. Just take a look below to see what I mean.
What are some benefits of electric dirt bikes?
There are several benefits to choosing an electric dirt bike over a traditional dirt bike:
Zero emissions: Electric dirt bikes produce zero emissions, which means they are better for the environment than traditional dirt bikes. They do not emit any pollutants into the air or soil, which can have a negative impact on the environment and local ecosystems.
Less noise pollution: Electric dirt bikes are much quieter than traditional dirt bikes, which means they are less likely to disturb people and wildlife in the surrounding area. This can be particularly beneficial in urban areas or natural habitats where noise pollution can be a concern.
Lower maintenance costs: Electric dirt bikes have fewer moving parts than traditional dirt bikes, which means they require less maintenance. They do not require oil changes or air filter replacements, and there are fewer parts that can wear out or break. This can save riders money on maintenance costs over time.
No need for gasoline: Electric dirt bikes do not require gasoline, which means you don’t have to worry about filling up before a ride. Instead, you can simply charge the battery before you head out. This can also save riders money on fuel costs over time.
Quieter operation: As mentioned earlier, electric dirt bikes are much quieter than traditional dirt bikes. This can make them more appealing to riders who want to enjoy off-roading without the noise pollution that comes with traditional dirt bikes. Additionally, quieter operation can make them more appealing for use in urban environments, where noise pollution can be a concern.
In conclusion, electric dirt bikes are the future of off-roading. They offer all the thrill and excitement of traditional dirt bikes, but with the added benefit of being better for the environment. They are perfect for a variety of use cases, from off-road racing to trail riding to freestyle riding. If you’re looking for a more sustainable way to enjoy the thrill of off-roading, an electric dirt bike may be the perfect option for you. With their impressive speed, power, and quiet operation, they’re sure to provide a thrilling and environmentally friendly adventure.
Electric dirt bikes can also be used for work. Think on farm carrying feed from one end of the farm to the other. They can be a real game changer and replace load gas powered quads or even mules for hauling loads. One such electric dirt bike comes to mind. The UBCO 2X2 WRK was designed to be used as a strong, high traction, heavy haul carrying companion. Ranch hands used the UBCO dual motor, dual battery to make light work of hard tasks.
Take a look at this UBCO 2X2 WRK and you’ll get the idea:
Some Additional Questions People Have Asked Us About Electric Dirt Bikes
Are electric dirt bikes more expensive than traditional dirt bikes?
Electric dirt bikes can be more expensive than traditional dirt bikes, but it depends on the specific model. Some electric dirt bikes are priced similarly to their traditional counterparts, while others can be more expensive due to the cost of the battery and electric motor.
Can electric dirt bikes handle the same terrain as traditional dirt bikes?
Yes, electric dirt bikes can handle the same terrain as traditional dirt bikes. They are designed for off-road use and are capable of navigating through a variety of terrain, including mud, rocks, and steep hills.
How do you maintain an electric dirt bike?
Electric dirt bikes require less maintenance than traditional dirt bikes, but they still need some basic upkeep. You should regularly check the battery, clean the bike, and keep the tires inflated. It’s also important to store the bike properly when not in use, and to keep it protected from extreme temperatures and weather conditions.
How long do the batteries last before needing to be replaced?
The lifespan of an electric dirt bike battery will vary depending on the specific model and how it is used. Most batteries will last for several years with regular use and proper maintenance. When it is time to replace the battery, it can be expensive, but it is still cheaper than replacing a gasoline engine in a traditional dirt bike.

Can electric dirt bikes be used in competitions?
Yes, electric dirt bikes are becoming more and more popular in off-road competitions. Some off-road racing series have even introduced electric classes for competitors. Electric dirt bikes offer the same level of performance as traditional dirt bikes, but with the added benefit of zero emissions and less noise pollution.
Can you ride an electric dirt bike in the rain?
Yes, you can ride an electric dirt bike in the rain, but you should take some precautions to protect the battery and electrical components. Make sure the bike is properly sealed and avoid riding through deep water or puddles that could damage the electrical components.
Are there any downsides to electric dirt bikes?
One potential downside to electric dirt bikes is their limited range. They are powered by batteries, which means they can only go a certain distance before needing to be recharged. This can limit the amount of time you can spend off-roading before needing to stop and recharge the bike. Additionally, some riders may miss the sound and feel of a gasoline engine that traditional dirt bikes provide.
Overall, electric dirt bikes are a great alternative to traditional dirt bikes, offering many benefits such as zero emissions, less noise pollution, and lower maintenance costs. With their impressive performance and versatility, they are becoming an increasingly popular choice for off-road enthusiasts.
Massimo F80 Trail Runner Dirt Electric Bike
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