ECOTRIC fat tire electric bike
Founded in 2017, ECOTRIC is a US-based company specializing in the production and sale of electric bikes. Their self-professed aim is to provide “intelligent urban transportation solutions” to the world. We wanted to check how they were doing by reviewing the ECOTRIC Fat Tire 26” electric bike.
For starters, it’s definitely an affordable e-bike. It costs around 900 USD (£644 / 740€). And the fat tyres really do excite us. it’s a feature that’s usually saved for the more expensive e-bikes.
ECOTRIC advertise this bike for beach and snow riding so it can handle itself in all terrains. The fat tyres add extra grip that can come in handy in various situations.
Other than fat tyres, the ECOTRIC 26” has a decent max speed, it has pedal assist and throttle riding modes, and a 7-speed gear system.
Let’s see if it’s the cheap electric bike for you.
Introducing the ECOTRIC 500 W e-bike with fat tyres
- Motor500W brushless gear motor
- Battery36V/12AH Lithium-ion
- Distance25 km (15 miles). without pedaling
- Recharge Time5-8 hours
- Speed32 kph (20 mph)
- Load Capacity120 kg (265 lb)
- Weight28 kg (58 lb)
- Tyres66 cm x 10 cm (26” x 4”)
- Pedal assist settings5
- Removable battery (has lock)
- Throttle mode
- Smart LCD display
- 7-speed gear system
- Fat tyres
- LCD display
- The height of the handlebar is not adjustable
- No added suspension
- No lights included
The aluminium alloy frame is both strong and lightweight, though as a package the bike isn’t light. It weighs a total of 28 kg (58 lb). So you don’t want to be lugging it around. It may not fit in your car trunk but it will fit on the average car bike rack no problem. see also our review on the ENGWE EP-2 500W fat tyre electric bike that’s foldable
The ECOTRIC Fat tire e-bike has decent, brand-name parts including the Shimano drivetrain and Tektro brakes. While these and many other parts are from well-established manufacturers, they aren’t top of the line. But what can we expect from a budget electric bike?
The fat tyres are the stand-out part of the ECOTRIC fat tire e-bike. hence why they’re mentioned in its name. With dimensions of 66 cm x 10 cm (26” x 4”), these fat tyres can handle rocky terrain, as well as sand and snow.
Speed, Distance, and Battery
This ECOTRIC e-bike has a 500 W motor, which means the bike can overcome most uphill climbs on throttle power alone. Though don’t expect to be riding at the bike’s max speed.
Without pedaling, this e-bike’s max speed sits at 32 kph (20 mph). Add to this 5 pedal assist levels, and the bike can handle most rider preferences.
It functions well both as a fully electric vehicle and a hybrid manual-electric bike. If you need that extra push to get over rough terrain or steep inclines then the Ecotric fat tire 26” has you covered.
Using only the motor, the 36 V lithium-ion battery has a range of 25 km (15 miles). This is something we’d actually like to see updated to go further. Though it’s not bad, and actually better than the ANCHEER 250W/500W battery.
The upside is that the battery is removable, so you can bring a spare if you’re planning on an all-day adventure. The battery is attached to the bike using a key lock.
The Brake System
The brake system is simple. Tektro branded disk brakes are mounted on the front and rear wheels. The traditional brake levers are on the handlebars. left for the rear wheel, right for the front.
The brakes are fully replaceable if they become worn.
Certification and Safety
General safety checks are encouraged and included in the ECOTRIC user manual. They include general bike maintenance as well as proper use of the battery and electrical components.
The ECOTRIC fat tire 26” comes with an 18-month warranty. And ECOTRIC are so confident in their product that they’ve included a free 30 day trial for purchases made in the US.
Though this ECOTRIC e-bike isn’t classed as a mountain bike, there’s no hill it can’t climb. This is where the pedal assist function thrives. As the rider pedals the motor kicks in to give that extra bit of power. And while the ECOTRIC can climb many hills in throttle-only mode, don’t expect to be racing up hills. it’s slow and steady, but it can make it.
Also, the bike has a 7-speed gear system to adapt to the terrain or hill gradient. This, as well as the motor, reduce leg strain for people looking for lighter riding. The e-bike also works without power as a manual bike, so if the battery dies, you can still get home.
The 5 pedal-assist modes are aptly named walking, eco, standard, power, speed. ‘walking’ being the least power assist and ‘speed’ being the most.
A potential downside to this ECOTRIC e-bike is that there is no added suspension. We say ‘added’ because the fat tyres do provide some suspension. Follow the user manual instructions for the appropriate tyre pressure.
The combination of good branded parts, a solid frame, and big fat tyres make the ECOTRIC 500 W good for the price.
It’s built similarly to other e-bikes in its price range and definitely fulfills what most people are looking for in a cheap electric bike. The clear standout features are those fat tyres and the price.
For its price range and quality level, we give the ECOTRIC fat tire electric bike a rating of 8.5/10.
If you’re looking for the best electric bike and money is no option, we don’t recommend the ECOTRIC fat tire 26”. But if you want a more affordable e-bike with fat tyres, we definitely recommend this one.
If you’re willing to spend a little more, check out other electric bike reviews we have. If you’d prefer something cheaper, take a look at our electric scooters, hoverboards and skateboards.
Ecotric 20″ Fat Tire Folding Electric Bike Overview
Bored of commuting with your last-mile car? In the last few years, e-bikes have picked up steam as the best alternative for people with short-medium distance commutes. Surprisingly, everybody is yearning to grab the newest models in the market.
Folding electric bikes are a lot more convenient than traditional one for many people. In essence, folding bikes are pretty portable that don’t take up much space, yet superior.
The highly-rated mini-scooter is ready to take you on road trips, off-road, city rides, and other kinds of terrain. Most people use them to get around their neighborhood. While adventurers use it to motor around the campgrounds, hunters use it to stealthily set foot on their hunting spots.
With so many models dominating the competition, you want to purchase a product that offers value for every penny. To best honest, folding electric bikes aren’t the same. So, before shopping for one consider quality features and with that, you won’t be a victim.
In an effort to help you out, check out the Ecotric 20-inch Fat Tire Folding eBike. This outstanding bike is a nice combination of style and quality at the best price. Also, if you are looking for affordable ebikes, check our ebikes under 1000 post.
Main Features of Ecotric 20″ electric bike
In this section, let us see some of the important features of this folding bike. Please note that there are a ton of other features that I didn’t discuss in this section. To know them, please go here
The Motor/ Engine
The ecotric fat tire folding e-bike features a powerful 500W brushless motor that’s normally found in other reputable and expensive e-bikes. This motor is powered by a 36V/12Ah lithium battery to achieve 18 up to 23 miles of distance on a single charge.
On the same, it offers a maximum speed of 20mph (32km/h) to take you everywhere you need. This also adds efficiency. Whether you’re seeking to be the fastest rider in your area, this will offer an extra push.
Additionally, the motor is quiet. If you want to get to your desired spots or work faster without polluting the environment, Ecotric 20″ electric bike is a model to beat.
Both throttle mode and pedal assist are other bonus features to fancy. They help you cancel out any fatigue of regular bike riding, without breaking a sweat. No more struggling with spine and back issues as you enjoy a cruise down the hills.
You may not be mechanically talented and a bike expert either, so you can be a little anxious about buying a bike without seeing it in person. However, things will go smoothly with this best fat tire folding ebike.
No annoyance in assembly. The front wheel, front fender, pedals, handlebar control module, tires, and saddle will not trouble when attaching to the e-bike. Probably, you could finish putting these parts together within 40 minutes, more or less.
The 36V/12Ah lithium battery is truly powerful. That’s the reason why you can trail and manage to get more than 18 miles on a single charge. In fact, you can only use a throttle without a pedal assist and still enjoy an extremely crazy ride.
Besides, the battery charges quickly. If it’s completely drained, the charging time is between 6 to 8 hours only. In some instances, 2 to 3 hours are enough if it displayed two bars.
Some people love to ride almost daily. Therefore, you need to power it up frequently without forgetting that it still has 50% battery life. Just like other top brands, Ecotric employs equilibrium function, overcharge protection, charge control, short-circuit protection, temp protection, and over-voltage protection among others.
This ecotric folding bike is designed with Sinamo 7-speed external gears that help you coast freely. With that, it’s comparatively easier to tackle moderately and flat inclined terrains with style and efficiency.
You only need to change between these gears to ensure no sloping surface is left unconquered. However, it has only a front uncrown fork and no suspension forks. Hence, expect to feel cracks and bumps in the road.
The ecotric fat tire electric bike frame is made out of sturdy aluminum alloy. It’s therefore durable and looks sharp. In other words, you’ll use it for more years to come with no worry about running out of juice.
The solid step frame guarantees you a painless time when either mounting or dismounting.
One of the most appealing features is the space-saving folding design of this frame. When storing it, just pop out the screws and bolts to fold and eventually fold down the handlebar.
Given its rigid built, the Ecotric 20 E-bike weighs around 50.55 pounds. It can comfortably carry up to 250 pounds of both luggage weight and rider.
The fat tires are equipped with mechanical disc brake rotors, which are suitable for urban cycling. Still, it’s engineered with an outage braking system that provides security. The brakes work well to enhance an abrupt stop when necessary.
Along with that, you can easily select the speed you prefer to take full control of your bike. Whether you’re comfortable with minimum or maximum speed, it’s you to decide.
What We Love
Through the eyes of many, this e-bike impresses when it comes to speed and flexibility. With plenty of Smart features that make it a wave of the future. The battery life is perfect for cruising around quite leisurely.
The two modes of bike assistance are something to appreciate. You can switch from throttle mode to pedal-assist mode, or vice versa, undoubtedly depending on your desires. Thumb up to no-sweat assembly that ensures you install the bike within 40 minutes.
Above all, the sturdy folding frame together with space-saving linearness makes it portable. This eases not only storage but also sets the seal on comfortable riding. Not to mention, mounting and dismounting is a breeze.
Even better, you’ll be super happy with the fast-charging and powerful battery. You can still ride for more miles without stress. The Ecotric bike is worth considering. It may cost a bit more than the affordable folding electric bike you know, but t provides fun.
What We Don’t Love
One problem comes in when you let the battery die. Normally, you can ride even if the battery dies. Nonetheless, your legs will find it heavy, tire easily and this makes the ride slower than normal.
Another flaw would be its LED controller. It doesn’t give riders an opportunity to turn off the throttle or the pedal assist. Once turned on, these two modes become available.
Who Is It Suitable For?
This bike is for both longtime bike commuters and newbies. People who are looking for an extra boost when rushing from one location to another need this gift. Also, if you like adventurous outings, this bike is suitable for you.
This e-bike is enjoyable to ride and is built well. Both in terms of style and quality, this model is an absolute steal. Own one and kick-off ride on flat roads, off-road, and campsites with this folding electric bike. For many different outdoor activities, this bike is a winner.
Currently, this ebike is available here. Also, check out the review video by Moving Forward Adventures below. He has explained every bit of this electric bike.
Ecotric 36V 12.5AH Foldable Fat Tire Electric Bicycle
The Ecotric 36V 12.5 AH Foldable Electric Bike is in stock and ships for free within 1-2 business days. This ride features a 36V 12.5AH Removable Battery and is powered by a Rear Hub 36V 500W Motor. Explore some additional highlights below:
- 3 Pedal Assist Options
- Range: Up to 36 Miles
- Front Rear 160mm Mechanical Disc Brakes
- 20×4.0 Fat Tires
- Total Payload Capacity: 200 lbs
Battery: 36V/12.5AH Lithium Removable Battery
Battery Charge: Fully Charge in 5-8 Hours
Brakes: Mechanical Disc 160mm Rotor
Class: Class 2-E Bike
Display: ECOTRIC Smart LED
Model Size: 17806201120mm
Motor: 500W Motor
Range: 16-35 Miles
Speed Options: Pure Electric and 3 Pedal Assist speed level options
Tires: 20 Fat Tires
Top Speed: 15MPH With Pure Electric Mode
Weight of Rider: 56LBS
Weight Capacity: 200 LBS
Your Rider will arrive within 5-15 business days. You will receive your tracking number within 2-3 business days of your purchase. To request your tracking number directly please visit us here.
Do you accept returns?
Yes, returns are accepted within 30 days of delivery. If you aren’t fully satisfied send your Rider back for a full refund. Shipping charges may apply upon return.
Are there certain restrictions for electric bicycles?
Electric bikes are regulated by states throughout the America. Some states require e-bikes to be registered or regulated. The use of electric bikes are often dependent on the class of the bike. For more information on the General Electric Bike Laws Regulations by State click here.
What is the price match guarantee?
If you find a lower price from another online store for the same item(s), we will gladly match that price upon purchase. Our 100% Price Guarantee has some limitations: Please check out Price Match Guarantee for more information.
20×4.0 Fat Tires
Own any terrain with Fat Tires
Rear Hub 48V 750W Motor
Powerful performance is a key feature for all Riders. The Rocket is designed with a powerful rear hub 48V 750W motor to make it easy to climb steep hills and carry weight up to 265 lbs.
Traveling with your bike has never been easier
Removable 36V 12.5AH Lithium Battery
Take your adventure anywhere with a removable 36V 12.5AH Lithium Battery. Enjoy a full battery charge within 6-8 hours. Always keep your Rider protected with our battery lock and power lock function feature.
Pedal-Assist On Demand Throttle With a Variety of 3 Speed Options
36V 12.5AH Removable Lithium Battery With a Charge Time Between 6-8 Hours
Pure Electric Mode: 16-19 Miles
Pedal Assist Mode: 32-36 Miles
Front and Rear Mechanical Disc 160mm Rotor Brakes
Bike is awesome, great price too
I bought this with the idea of using it for road hunting. I was concerned about its ability to climb small hills, well I found out that as long as you peddle you won’t have any troubles. I was also concerned with the lack of suspension, but after talking with friends I was reminded that when we were kids we had no suspension and we all got along fine. After riding with a friend who does have front fork suspension I realized that there is not a lot of difference and the bike rides great as is.(I did add an oversized seat) I used the bike at about 6500 feet in elevation. I rode about 14 miles in the high country looking for deer, a silent ride, but no deer. lol I would recommend this bike for anything, it is comfortable and is a great price when compared to other folding e-bikes. The biggest selling point for me was the fact this bike is UL Listed. If you read about the fires caused by charging e-bikes you will understand the need for a UL Listed bike.
The Rider Difference
Price Match Guarantee
We offer the absolute lowest on the highest quality electric bicycles. Find a lower price elsewhere? We will gladly match it!
Free Shipping in the United States
Enjoy free shipping throughout the United States. International shipping is available and calculated at checkout.
30 Day Guarantee
If you aren’t in love with your Rider after 30 days simply return it for a full refund.
Ecotric Cheetah 26 Fat Tire Beach Snow Electric Bike
Ecotric Cheetah 26 Fat Tire Beach Snow Electric Bike
The Ecotric Beach 26 Snow Fat Tire Electric Bike is popular among cyclists since it comes feature-packed at affordable pricing, making it one of the best e-bikes under 1000.
With its powerful motor and fat tires, this bike is perfect for cruising on the beach, exploring snow-covered trails, or just getting around town.
At the heart of the Ecotric Cheetah is a 500W motor that provides plenty of power to tackle any terrain. The motor is powered by a 36V 12Ah lithium-ion battery that is capable of providing up to 35 miles of range on a single charge. The battery can be easily removed for charging, making it convenient to charge at home or at work.
The Cheetah also features a lightweight and durable aluminum frame that can support riders up to 265 pounds. The frame is designed with a relaxed geometry that provides a comfortable riding position and makes it easy to handle. The bike also features a front suspension fork that provides a smooth ride and helps absorb bumps and shocks.
One of the standout features of the Ecotric Cheetah is its fat tires. The bike comes equipped with 4-inch-wide tires that provide excellent traction and stability on sand, snow, and other loose surfaces. The tires are also great for riding on pavement and provide a comfortable ride even on bumpy roads.
The bike is also equipped with a range of features that make it easy to use and customize to your preferences. The LCD display provides information about speed, distance, battery level, and more. The bike also features a Shimano 7-speed transmission that allows you to easily switch between gears and tackle hills and other challenging terrain.
Overall, the Ecotric Cheetah 26 Fat Tire Beach Snow Electric Bike is an excellent choice for anyone looking for a high-performance and versatile electric bike that can handle any terrain. Whether you’re commuting to work, exploring new trails, or just cruising around town, the Cheetah has everything you need to enjoy a fun and efficient ride.
The Ecotric Beach 26 Snow Fat Tire Electric Bike is a powerful eBike with its 500W Motor. With its fat tires, it can cope with most terrains – the Beach, Snow, and of course Tracks.
Ecotric Beach Snow 26” Fat Tire Electric Bike. Product Specifications
The Ecotric Beach 26 Snow Fat Tire Electric Bike comes with a 1-year warranty against manufacturing defects and workmanship. Please click on this link for the Ecotric warranty details
As soon as you place your order, you’ll receive an Order Confirmation email with details about your order.
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After your order is processed, it usually takes between 1-3 working days for it to be shipped. You will receive a Shipment Confirmation email with tracking info as soon as your order is dispatched to you.
We Ship With
IMPORTANT: you must be present to sign for your order when it arrives. All of our e-bikes are shipped with Signature Required to make sure they arrive safely. After you receive your tracking information, you can know exactly when your order is going to arrive so you can make proper arrangements.
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How Long Does It Take To Ship My Order?
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Where do you ship from?:
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How Long Would It Take To Receive My Order?
After your order is shipped, it will take between 3-10 working days for you to receive your items depending on your location. Please note we cannot guarantee shipping time. Unanticipated delivery delays by shipping companies (Fedex, UPS etc) are out of our control.
Product not immediately available: We will email/call you with an estimated time of arrival (ETA) and you can decide how to proceed.
How Do I Track My Shipment?
As soon as your order is shipped, we’ll send you an email containing your tracking number. You can use it to track exactly where your order is.
Which Courier Will Deliver My Order?
We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as as other premium couriers.
Do You Ship Internationally?
At this moment, we only ship within the US.
Should I Be Present To Receive My Order?
All of our e-bikes are shipped with Signature Required. This is to ensure your e-bike gets to you safely. You can make arrangements accordingly based on the date on your expected delivery tracking info.
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
- If your order is stock and your credit card is approved by our fraud guarantee department, the e-bike ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part freight orders may not ship until the following day).
- Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
- Shipping costs are included with any unit going ground to the lower 48 states. AK HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the e-bikes ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our e-bikes to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your e-bikes arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most e-bikes, USPS for small parts and accessories, and freight for big e-bikes.
- If you don’t receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at firstname.lastname@example.org
- Please inspect the packaging of your items when they arrive.
- If there are any e-bikes damaged upon arrival, you can file a warranty claim to get replacement parts for anything that’s damaged.
- If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the e-bikes ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
PRE ORDERS CAN BE REFUNDED ANYTIME BEFORE SHIPMENT
Preorder refers to an item that is out of stock, but will be coming back in stock at a later date. Electric Bike PROS offers you the option to purchase an item that is listed on the website as a Preordered item that will ship once it is back in stock.
Expected Shipping Date
We estimate to our best ability on when we know our preorder items will ship. We list the target date or time frame on the product page. Please keep in mind that there are things outside of our control. This means that delays may occur. Should there be any delays to the product’s availability date, you will be notified via email.
We understand that sometimes timing is critical, so if you wish to cancel your backorder, please send your request to firstname.lastname@example.org and include your order number. You may also contact our customer service department at 817-657-9772.
Payment for Preorder
When making a preorder purchase online, full payment is required for us to hold this item for you. Once the item has become available, your order will ship and be delivered. If you were to cancel your order before it ships, we will issue a full refund.
Returns on Preorders
Due to the nature of preorders, we understand that the delivery of your purchase will be delayed. All items that are purchased as a preorder, are subject to the brands return window from the day the item is received. We require is that the bicycle is in new condition, meaning free from any scratches or damages. To review all other details for returns, please view the Returns and Warranty tab.
- From time to time, an e-bike may run out of stock at our warehouse and the website wasn’t updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting an e-bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different e-bike, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
You need to be at the delivery address during the delivery window to receive and sign for the item.
The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery Windows of 8 am. 12 pm or 12 pm. 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
Please make sure the phone number you entered at checkout is a good number to contact you at.
Don’t screen your calls until your item has been delivered.
6.The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
7.Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of e-Bike Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Electric Bike Pros recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Electric Bike Pros immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed e-Bikes :
- Please read carefully the FAQ’s as each supplier have their own returns policy.
- Notify Stryker E Bikes immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at email@example.com
Please allow 3-10 business days for your order to arrive. All of our products are sourced in the US and we take pride in having the fastest shipping in the industry.
Returns are easy, simply contact us for a return. Before you purchase your item make sure to review the return policy below.
StrykerEbikes.com is committed to providing the best customer service in the electric bike, electric skateboard and electric scooter industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Return Policy by Brands
Frequently Asked Questions
Question: How long are your shipping times?
Answer: 2-10 business days, If your item is a special order or on backorder it may take longer. We will contact you and let you know if that’s the case.
Question: How much is shipping?
Answer: Shipping is free.
Questions: Which courier will deliver my package?
Answer: We work with different shipping providers to ensure you have the fastest shipping times. We ship via UPS, Fedex and USPS depending on the size of your package.
Question: Will I have to assemble my electric bike?
Answer: All of our e-bikes come 90% assembled and they require very little assembly. We recommend that you get the 10% remaining assembly done by a professional to ensure that your e-bike is properly assembled. It’ll literally take 20-30 minutes!
Question: Where are you located?
Answer: We operate out of an office/warehouse in Dallas, Texas.
Question: Where is my order coming from?
Answer: We have warehouse locations across the USA where products ship from.
Question: If something is out of stock can I back order or special order it?
Answer: Yes! Please contact us here: Contact Us
If you have a question that isn’t covered here, please feel free to contact, contact by phone or email, or click the live chat button during normal business hours.
Lowest Price Guarentee. Our Promise
At strykerebikes.com, we work very hard to ensure that we offer the absolute best online. We want you to feel confident that you are getting the absolute best in the market.
We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same electric bike online is supposed to be selling it at the same price.
If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
To request your partial refund, simply email us a link to the bike on our website and on our competitor’s website, within 30 days from the date of your order and we will process the credit accordingly.
100% Price Match Guarantee Limitations
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitor’s website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc.)
- The competitor must be an Authorized Retailer of the bike in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a electric bike before you place your order, please contact us.
Lowest Price Guarantee
The Lowest Price Guarantee allows you to make a claim, if within the 30-day validity period, you see the exact same electric bike advertised on the same merchant’s Web site at a lower published retail price. If the claim is confirmed in your (the buyer’s) favor, we will refund you the difference up to 100 USD.
How to Use the Service:
At any time during the validity period of a Norton Shopping Guarantee, you can register or log in to the Norton Shopping Guarantee Buyer Service Center to utilize the Service. To use the service:
- You must be the buyer of record of a valid Norton Shopping Guarantee certificate or number issued within the immediately preceding 30 days.
- Select Guaranteed Transactions in the Buyer Service Center.
- To start the claim process for a particular transaction, click the Price Claim link for that transaction.
Lowest Price Guarantee Terms:
You will be required to provide the following information:
- Proof of guarantee:
- Your Shopping Guarantee number and your email address used during the eligible transaction. The Shopping Guarantee number is provided to you on the order confirmation page from your merchant or the Certificate of Guarantee email.
- Details about the transaction:
- Web site where the eligible purchase was made, date of purchase, amount paid, description of the item and SKU (if applicable). This information is typically included in the purchase confirmation email you received from the merchant.
- Proof of lower price:
- We recommend that you send us a screenshot and the URL of the same item you purchased, showing the new price. We cannot accept printed materials, or email text as proof of the lower price.
All claims must be made by sending an email to firstname.lastname@example.org. Our staff will verify your claim within 10 business days. We reserve the right to contact you and the merchant in order to get more information. All claims must be made in English.
Ecotric electric bike 500w
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Get ready to leave on a thrilling ride with the powerful Ecotric 500W Rocket fat tire beach snow electric bike, which can go on a long range. The bike uses 26 inch air-filled tires to give you an uninterrupted riding experience through treacherous roads. You have ensured safety on your rides with the front and rear brakes.
0W Gear Motor
High efficiency Quieter, lighter, smoother Brushless toothed 500W Rear Hub Motor. Ecotric Bicycles Set Speed Limit According To United States Federal Regulations, Maximum Speed In Power Mode Is Programmable And Can Be Adapted To The Local Regulations Of Any Country. Full charge ride endurance: 30-54 KM ( 18.64-33.55 Mile). the range depends on whether you use pedal assist power more or throttle power more.
Indeed when you hear a rocket, you think of fast speed. The most intuitive feeling our Ecotric Rocket Electric Bike gives you is fast. It’s designed according to the golden ratio and ergonomic. This is the perfect electric bike that looks awesome and feels even more awesome to ride.
V/12.5AH Removable Lithium Battery
36V/12.5AH Removable Lithium Battery, so you can bring the battery to your home or office to recharge. Charger is included.Our charger supports 110v-220v voltage, as long as the voltage meets the requirements of the charger, the battery can be charged. Charging time: Appro 6-8 hours Battery life Up To 400-600 Cycles. Battery lock and power lock function
Front Fork Suspension
Front fork: adjustable hydraulic disc brake suspension fork, aluminum shoulder/aluminum leg,Ф28.6Ф25.4210L Tire size: 264.0; inner tube: 264.0/4.9.Anti-skidding, adapt to snow, sand and other complex topography; Valve stem: American standard size Attached: valve cap
Front and rear disc brake,make sure you travel safely Shimano External 7 Speed Gear Throttle assist and pedal assist
SKU/Model No.: EB-ROCKET Model Size: 18606301060mm Motor: Rear Hub 36v 500w Display: Ecotric Smart Lcd Front Brake: Mechanical Disc 160mm Rotor Derailleur: Shimano 7 Gears Frame: Aluminum Alloy Weight Capacity: 265lb Weight With Battery: 55lb Battery: 36v 12ah Charging Time: 5-8 Hours Sensor: Speed Sensor Rear Brake: Mechanical Disc 160mm Rotor Functions: Pedal Assist On-Demand Throttle Tires: 26’’ X 4.0’’ Fat Bike Tires Battery Life: 400-600 Cycles