E-bike Shipping. Battery operated bicycles

E-bike Shipping

Even though an e-bike’s lithium-ion batteries can become dangerous, a special battery-powered vehicle classification known as UN 3171 makes shipping e-bikes in single packaging easier, cheaper and more convenient.

Per this classification, your e-bike is NOT considered to be hazmat; you don’t need to be a hazmat-certified shipper; you don’t need to pay a hazmat surcharge; and you can ship your e-bike to and from more locations.

Shipping e-bikes under this classification is limited to ground service within the contiguous U.S. We do not ship to Alaska or Hawaii because aircraft are often used to fulfill “ground service” shipments to those states.

How To Ship Your E-bike with BikeFlights

Our e-bike shipping service is for shipping single e-bikes with a fully functioning battery that is either contained within the bike’s frame or installed on the bike.

Prior to shipping your e-bike, you must do these five things:

  • Lower your battery charge to less than 30% to limit cell-to-cell combustion.
  • Power off your battery, remove any keys, and ensure that your battery cannot turn “on” during transit.
  • Protect your e-bike and its battery by using lots of extra-dense foam padding.
  • Pack your e-bike into a large and sturdy box rated for e-bikes such as the BikeFlights Bike Box Large (BBL).
  • Completely remove or completely cover ALL bulk shipping hazmat markings like these:

Why? Hazmat stickers are required for bulk e-bike shipments such as when a manufacturer or distributor ships many e-bikes together on a pallet, but these stickers are NOT required for single e-bike shipments. In fact, failure to remove Class 9 or UN 3480 markings on your single e-bike shipment will result in your e-bike being incorrectly considered a hazmat shipment, which means it will be stopped and tagged for disposal.

Size and Weight Restrictions

Limits on shipping size and weight for e-bikes going through the ground service network are the same as for standard bikes. Please see our Dimensions Rates page for more information.

e-bike, shipping, battery, operated, bicycles

If your bike is over 70 pounds, we recommend that you apply a heavy package sticker like the one below. This helps to alert carrier drivers, staff and others that special care should be taken for safe handling.

Pick Up or Drop Off

We recommend you schedule a pickup when booking your e-bike shipment, and we’ll send a carrier driver to come get your packed bike. You may also drop off your e-bike shipment at a UPS Customer Center; remember to always ask for a receipt.

We do not recommend that you drop off your e-bike at UPS Stores because they are individually franchised, and rules and restrictions about the size and weight of packages they will accept vary by location.

Battery-Only Shipment Options

  • To ship a healthy spare or standalone battery, please contact the United States Postal Service (USPS).
  • To recycle a damaged or defective e-bike battery, please contact Call2Recycle.

Electric Bikes

The ebike model that started it all: Hop on our flagship fat tire and you may never want to leave. Now in its sixth version, the RadRover 6 Plus powers through all types of weather and terrain, with the technology and design to make it your best ebike ride yet.

The ebike model that started it all: Hop on our flagship fat tire and you may never want to leave. Now in its sixth version, the RadRover 6 Step-Thru makes it easy to step on and power through all types of weather and terrain, with the technology and design to make it your best ebike ride yet.

This next-level hauler is perfect for taking the kids across town or loading up at the hardware store. The electric cargo bike’s elongated frame and lower center of gravity provide stable, reliable rides, even when you’re taking full advantage of the 350 lb. payload capacity. Take a passenger (or two!) for a spin.

The RadCity 5 Plus High-Step makes commuting the best part of your day. The high-step frame delivers a traditional bike-feel, offering hydraulic disc brakes and a 750W geared hub motor help you conquer hills without breaking a sweat, while a semi-integrated battery makes recharging and storing your battery a breeze.

The RadCity 5 Plus Step-Thru makes commuting the best part of your day. Hop on and off with ease via the step-thru frame design. Hydraulic disc brakes and a 750W geared hub motor help you conquer hills without breaking a sweat, while a semi-integrated battery makes recharging and storing your battery a breeze.

The RadRunner 3 Plus raises the bar for what you can expect from an electric utility bike. Featuring a redesigned low-step frame, hydraulic brakes, and our most up-to-date tech, it’s expertly engineered to deliver an unmatched riding experience.

x.png?v=1684283466 alt=Side view of a black RadRunner 2 electric utility bike width= /

This head turner delivers on more than just style: it can help you carry cargo, passengers, and even your morning joe. Factor in over 330 possible accessory combinations, and you can customize this moped-style ebike to your heart’s content.

Our latest folding ebike has fatter tires to tackle adventures of all sorts. Featuring a step-through frame, and allows you to customize your ride with adjustable handlebars, seven speeds, and four levels of pedal-assist.

Perfect for errands, perfect for fun, this electric utility bike comes fully-loaded with exclusive accessories to elevate your everyday experiences. The passenger package invites you to bring a friend for the ride, while the premium headlight gives you the confidence to hit the road any time.

High-Step Frame

Step-Thru Frame

Lower top-tube angle than a high-step frame. Riders find a more forgiving angle for swinging their leg over when mounting and dismounting.

Mid-Step Frame

Frame design without a top tube. No need to swing a leg over. rider mounts and dismounts by stepping over the low, dropped frame.

Electric bikes for all

Rad Power Bikes was founded in 2007 as a sole proprietorship and today, it’s North America’s largest electric bike brand. We rely on hundreds of designers, engineers, and support specialists to ensure that all 450,000 customers ride the best electric bikes possible. Our vision is a world where transportation is energy-efficient, enjoyable, and accessible to all.

An electric bike is simply a traditional bicycle that has been equipped with a battery-powered motor that makes it easier for riders to climb hills, go faster, haul cargo, and cover longer distances without getting tired with support from a pedal assist feature or a throttle. It is also known as an ebike or e-bike.

You can ride an electric bike the same way you would ride a traditional bike. The only difference is you have the option to summon power from the motor to make pedaling easier or operate the bike without pedaling.

In North America, electric bikes are commonly put into three different regulatory classes.

  • Class 1: Pedal-assist only; motor provides assistance all the way up to 20 mph.
  • Class 2: Pedal-assist or throttle; motor provides assistance all the way up to 20 mph.
  • Class 3: Pedal assist only; motor provides assistance all the way up to 28 mph.

At Rad Power Bikes we exclusively make Class 2 electric bikes. All of our electric bikes include a battery that lasts 45-50 miles per charge, depending on the amount of power used, the type of terrain being ridden on, and the weight of the rider and cargo.

How do ebikes work?

The geared hub or direct drive motor channels energy from the battery to the pedals, which adds extra power with each pedal stroke to help the rider operate the bike. This is the pedal assist feature. Some electric bikes, like Rad’s, also include a throttle which propels the bike forward without the rider having to pedal, similar to a moped.

There are two ways electric bikes can be made. They can either be designed to be electric bikes from the start or developed by converting traditional bikes to be electric. An ebike conversion kit is a set of equipment that can be used to convert a traditional bicycle to an electric bicycle. Since ebikes for sale at Rad Power Bikes come standard with the motor and other necessary components, an ebike conversion kit is not necessary.

Why should I consider an ebike?

Electric bikes can fit seamlessly into your everyday life. They can be used to help you run errands, commute to work, enjoy outdoor activities like camping, hiking, skiing, fishing, or hunting. They can also enhance your mobility and help you ride with children. In short, they’re a fun, easy way to get around and do more of what you love.

Electric bikes also have commercial uses. Domino’s pizza franchises use our ebikes to deliver food and hundreds of rental fleets rely on Rad Power Bikes.

Match your lifestyle and ride needs

We know that different riders have different needs. While all of our bikes are great for multi-use situations, some models have special features. Electric cargo and utility bikes can be used to haul gear or ride with children. Electric folding bikes are designed to fit in RVs, trunks, small apartments or other compact spaces. Electric city and commuter bikes are designed for urban travel, reducing car trips, and saving you gas money. Electric off-road and all-terrain bikes are designed for camping trips, hunting, fishing, and light mountain biking.

In addition, we also design step-through electric bike models that make it easier to mount and dismount the bike and enhance mobility for all kinds of riders. All of our electric bikes can be used to climb hills easier, cover long distances, and haul cargo without getting tired.

We also sell ebike accessories that you can use to customize your ride. These include products for storage and transport, safety and security, seating and comfort, and ebike upgrades like phone mounts and USB chargers. To help you find the best accessories for your needs, you can select a curated electric bike kit or use the ebike customizer option at checkout.

Energy efficient transportation

There are environmental benefits that come with riding an ebike. Electric bikes are a key form of energy efficient transportation. They do not give off emissions while riding, ease traffic, and reduce congestion. Check out how ebikes can cut your carbon footprint with our emissions calculator.

Save money

Electric bikes can help you save money on gas since they provide a reliable alternative to cars. In addition, ebikes can reduce costs associated with parking and routine car maintenance.

Health benefits

Research says electric bikes can improve your health by helping you get exercise. When you pedal an ebike, you burn calories – especially if you are not using a high level of pedal assist. Electric bikes also make it easier to go longer distances than traditional bikes, which can extend the amount of time that you exercise.

We’ve heard from many customers that our electric bikes have improved their health. Rider Blair Hebert says his ebike helped him lose 40 lb., reverse adult onset diabetes, and recover from fatty liver disease. Another rider told us that he used his electric bike to lose weight ahead of a kidney donation surgery. (These are testimonials from customers and are not meant to constitute specific medical advice or claims.)

How to buy Rad

We sell electric bikes at affordable as a direct-to-consumer company which means we don’t sell our products through third-party retailers, helping reduce overhead costs. We then pass the savings on to our consumers. We were the first electric bike company to pursue this business model. You can also take advantage of flexible ebike financing options, free shipping, a one-year warranty, and a 14-day free trial.

To help find the best electric bike model by browsing our website, using our ebike finder, reading our guide to the best electric bikes, or calling our specially trained customer support team and asking for their advice. You’ll be prompted to enter your zip code where you can choose to have the bike sent directly to you, sent to a bike shop for assembly, delivered fully-assembled by a velofix mobile service provider or for online pick-up at a Rad Power Bikes retail store.

We have retail stores in the U.S., Canada, and Europe. When you shop at a retail store, you can test ride models and ask for advice from our retail team to find the best ebike for you. Find a location near you here. Our customer service team can take your order over the phone, answer additional questions you have about ebikes, and help you pick your preferred shipping option.

Owning a Rad ebike

We design high-quality electric bikes our customers are proud to own. Every ebike is rigorously tested to ensure quality before it reaches your doorstep. To learn more about our design and quality assurance process, read our guide.

Our Product Support team can help you troubleshoot issues online or over the phone. For service maintenance and repairs, you can take your electric bike to a Rad Power Bikes service center, book a mobile service visit from our third-party partner, velofix, or bring your ebike to a local bike shop in our network.

Thank you to our 450,000 customers who are having fun and riding Rad!

Take this short quiz to find your perfect ebike.

FREQUENTLY ASKED QUESTIONS

  • Get to where you need to go faster and easier than on a regular bike. Depending on how you choose to ride, you can travel without significant effort at up to 20mph on some bikes and even up to 28mph on others.
  • Climbing hills is a breeze. and we aren’t talking about the breeze from huffing and puffing.
  • No sweat. Even though you can ride much faster, you won’t feel like you have to take a shower once you are there.
  • Safer. That might seem counter-intuitive, since you can go faster than on a regular bike, but you also get an easier start from stopped positions, allowing you to get through an intersection steadier and quicker. When climbing steep hills with cars nearby you can FOCUS more of your energy on controlling the bike instead of propelling the bike.
  • Easier on those joints. Use the electric assist to ease the pressure on your knees and hips.
  • Staying together. You may have a riding partner that rides at a different pace than you. An e-bike can even out the pace for both of you.
  • Ditch the car. The convenience, the ease and the speed of an electric bike make it an alternative to an automobile more often than a regular bike. A study by Portland State University shows that e-bike owners ride more frequently and farther than when they relied on their traditional bike. This was the case for all age groups.
  • It’s FUN. Just try one and you’ll see. Or catch a friend coming back from their first test ride with a big smile on their face.

Do I need a license?

No. As long as the e-bike has a motor size of 750 watts or less (1000 watts in Oregon) and is programmed so that it can’t go more than 20mph without pedaling, there is no need for a license. No electric bike sold by Cynergy E-Bikes requires licensing. FYI – you must be at least 16 years of age to operate an e-bike in public places.

Where can I ride my e-bike?

First and foremost, make sure your bicycle with an electric motor is classified as an e-bike. The definition of an e-bike and rules on where to ride will vary state by state. For federal land the rules vary depending on the branch of government. For the most complete resource, check out PeopleforBikes.org

For Oregon, you can ride an e-bike on:

  • Any bike lane on the street.
  • Shared use paths that are reserve for bicycles and pedestrians
  • For state parks, you can ride on paved trails that allow bicycles, but check with the individual park’s management for their rules for unpaved trails. It varies from park to park.
  • Any trail where motor vehicles are permitted, such as unpaved forest service roads.
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In Oregon, you must be at least 16 years old to ride an e-bike on public property. While most states have motor wattage limits of 750 watts, Oregon’s limit is 1000 watts.

  • National Parks – opportunities are expanding, but check with the park.
  • Bureau of Land Management trails – the trend is to allow e-bikes wherever non-electric bikes are allowed, but we advise you to check with BLM office that manages that trail.
  • U.S. Forest Service – opportunities are expanding, but check with the Forest Service.
  • Another resource for finding mountain bike trails where e-bikes are allowed is People for Bikes nationwide EMountain Biking Map.

What about theft?

As best as we can determine, e-bikes don’t get stolen with any more frequency than non-electric bikes. That’s most likely because people tend to lock them up better and because a bike thief needs to get a charger and a battery key to make the bike truly saleable.

e-bike, shipping, battery, operated, bicycles

The best ways to protect your bike from theft are:

  • Get a high-quality bike lock. Cable locks are way too easy to cut. High-quality u-bolts and folding locks are better.
  • If you are parking your bike in your garage, lock your garage. It’s probably the #1 location we’ve seen bikes get stolen from.
  • When in public, lock your bike in a visible location.

Do I need special insurance?

Check with your insurance company. Some insurance companies do not treat e-bikes as bicycles, so you may need to get a rider added to your homeowners/renters insurance for theft protection. You can also check with two bicycle specialty insurers – Velosurance.com and Spokeinsurance.com.

Aren’t electric bikes heavy?

As one of our customers told us, E-bikes might be heavy to lift, but they are heavenly to ride.

Electric bikes are typically heavier than regular bikes. But the weight of any bicycle (electrical or non-electrical) is felt the most when climbing hills. The electric assist on an e-bike makes up for the additional weight many times over. Where weight does matter is if you need to lift the bike. That’s one of the many reasons why e-bikes are favored over electric scooters, which often weigh 150 pounds or more.

If you have to climb several flights of stairs to store your bike, we strongly suggest finding a more accessible storage location.

CHARGING, BATTERIES RANGE

Do electric bikes recharge when applying brakes or going down hill – like a hybrid car’s regenerative braking?

It’s rare and the concept doesn’t work very well. A few models of electric bikes include a feature to recharge the battery, usually while you are braking. In those cases the range of the battery can be extended 5-10%, while adding several hundred dollars to the cost. However, due to the design of the motors that provide regeneration, you’ll often find that the bike is harder to pedal if you are using the bike with the power off.

What is the range I can get from a single charge?

The biggest factor contributing to your range is whether you pedal or just use a throttle without pedaling, along with what level of assist you use. Cynergy E-bikes is a strong proponent of the synergy cynergy resulting from combining human pedal power with electric power, so we’ll tell you the expected range when you do both. With relaxed pedaling expect 22-50 miles on a single charge for most e-bikes. In some cases you’ll go even farther. We have bikes that are getting 80 miles on a single charge. Range will also be impacted by the battery capacity, the hills, wind and your size. Many electric bikes pedal easily as regular bikes. So you can extend the range even further by using little or no power on level surfaces and down hill.

How long does it take to charge an e-bike battery?

A lithium ion ebike battery that is fully depleted will take 3.5 to 6 hours to recharge. Batteries that still have a partial charge when you start charging will take less. In addition, the last hour or so of a charge is used to top-off the cells, and you don’t have to wait for that process to be completed. So some batteries can be 90% charged in 2.5 hours or less.

How many charges can I get out of a battery?

Most e-bike batteries sold in North America are lithium-ion, which will provide a minimum of 500 full charge cycles at which point the battery will hold about 80% of its original capacity. Some batteries can deliver up to 1200 charge cycles. If you recharge the battery when it is only 50% depleted, that counts as only 1/2 of one charge cycle. If you usually use your e-bike in pedal-assist mode, combining both pedal power and electric power, you can expect to go 10,000-30,000 miles before replacing your battery. That is a lot of miles on a bicycle.

How much electricity does it take to charge a battery?

Depending on the capacity of the battery, it will usually take 500-800 watt hours (0.4. 0.8 kilowatt hours) to charge the battery. Assuming a rate of 0.10/kWh, it will cost you 5-8 cents for a charge that will last you 20-80 miles.

MOTORS, SPEED PERFORMANCE

What is the difference between Class 1, Class 2 and Class 3 electric bikes?

This system of classifying electric bikes is being adopted by several states as a means of regulating electric bikes. The classifications are as follows:

  • Class 1. is a bicycle equipped with a motor that provides assistance only when the rider is pedaling (thus no throttle), and that ceases to provide assistance when the bicycle reaches the speed of 20 miles per hour.
  • Class 2. is a bicycle equipped with a throttle that can propel the bike up to a maximum of 20mph with the rider pedaling, and may also have the ability to achieve up to 20mph with the rider assisting, without the use of a throttle.
  • Class 3. also known as a speed pedal-assisted electric bicycle, is a bicycle equipped with a motor that provides assistance only when the rider is pedaling, and that ceases to provide assistance when the bicycle reaches the speed of 28 miles per hour.

For all classes, the maximum power output is 750 watts (1 h.p.).

Several states, including our neighbor to the north, Washington, have adopted regulations that use this class system. Our home state, Oregon, has not yet done so.

Perhaps the most important aspect of this classification system is how some states are treating Class 3 e-bikes. While these bikes are permitted in bike lanes on streets, they can be restricted from shared use paths, such as those in parks and rails-to-trails paths that are designed to be shared by cyclists and pedestrians.

Should I buy a bike with a mid-drive motor or hub-motor?

They both have their benefits. Hub motors tend to be a little easier to operate if you are a less experienced cyclist, because they require less shifting of gears. Mid-drives tend to get a little better range for equivalent battery capacity, because you’ll get more efficiency by shifting. While theoretically you get better hill climbing with a mid-drive, you’ll usually find both types will climb just about any hill.

Finally, it’s usually easier to change a rear tire with a mid-drive.

But the real test of determining which type of motor is best for you is to ride both and compare.

What’s the difference between a cadence-sensor and a torque-sensor?

With a torque sensor, the power that is delivered is increased in proportion to the amount of pedal force the rider is applying. So as you pedal harder, the motor automatically delivers more assist. As you reduce pressure, you get a little less assist. It’s essentially amplifying whatever power you are applying to the pedals. You have multiple levels of pedal-assist, with each level representing a higher or lower amplification of your own power. A torque-sensor can feel more like riding a conventional bicycle than a cadence-sensor. It also tends to deliver power smoother.

A cadence-sensor, perhaps more appropriately called a crank-sensor, delivers a uniform amount of assist at each assist level, regardless of the amount of pressure you are applyng. It is activated just by getting the crank turning. Because a cadence-sensor is not reading your pedal pressure, the power delivery is not quite as smooth or “bike-like”. But it’s fairly easy to adapt your use of the controls to smooth out the power delivery. Some people prefer a cadence-sensor because it tends to provide a great sensation of power without applying much pedal pressure.

The best way to know which type of pedal-assist is right for you is to try them both.

How fast can an electric bike go?

If you are pedaling, you can go as fast as you are able to pedal it. However, most bikes stop providing electric assist while pedaling at 20 mph (Class 1 and Class 2 ebikes). Some will provide assist going at speeds up to about 28 mph (=45 kilometers per hour – Class 3 ebikes.)

How important is motor wattage? (also. I’m really big, so don’t I need a 1000-2000 watt motor? or. I want to go fast, so don’t I need a lot of wattage?)

The benefits of a high wattage motor are very overstated. A street legal e-bike in Oregon can go only 28mph, and only 20mph unless you are pedaling (and we recommend pedaling). You’ll be able to get that with even some 250 watt motors.

With a properly designed e-bike and e-bike motor, you’ll find that you get far more power than you need with 500 watts or less. There are many 250 watt motors that deliver as much torque as motors that are 500 watts or higher. The design of the motor and the gearing of the bike are far more important than the wattage of the motor.

Higher wattage correlates with higher power consumption, so using a higher wattage motor means you’ll need a bigger battery to go the same distance. The most expensive part of your e-bike is the battery, thus a larger motor, requires a larger battery which leads to higher cost.

As for hauling a lot of weight, we have several 300lbs customers that do fine at 250-350 watt motors.

Can I ride an e-bike as a regular bike. without the electric power?

Yes. And it is easy to switch back and forth. For example, you might want to use the power only when you are going up hills.

Do I have to pedal?

It depends on the bike. Some electric bikes sold in North America allow you to operate by simply turning the throttle without pedaling. Europeans have stricter rules, requiring that you pedal. which we support. If you think you’ll get by without pedaling, think again. Even for e-bikes that have a throttle, you’ll need to pedal when going up long, steep hills, although you won’t have to pedal hard. Pedaling is more fun, extends the range of your battery, extends the life of your motor, and extends your own life too.

SERVICE

Is servicing an e-bike any different than a regular bike?

Look at an e-bike as being comprised of two groups of parts – mechanical and electric.

  • Mechanical parts are the same parts that you’ll see on non-electric bikes. Servicing mechanical parts can be performed at any bike shop. You might find that your bike parts might wear a little faster than on a non-electric bike – especially brake pads, chains, cogs and tires. But that’s because most people put many more miles on their e-bike. There is some basic maintenance that you can do on your own, like keeping your tires properly inflated and lubricating your chain. For some basic bike maintenance tips, check out our recommended maintenance videos.
  • The electrical parts don’t require any maintenance. If you do run into a problem with an electrical part, you’ll want to go to a shop that has some expertise in servicing e-bikes. While not really a maintenance task, you do want to make sure that the battery keeps some charge in it. If you don’t, it might discharge to a point so low that you can’t charge it anymore, thus killing your battery – an expensive mistake to make.

Cynergy E-Bikes has a complete service department for both mechanical work and electrical work, with expertise servicing electrical parts for from many different e-bike brands.

CLIMATE AND WEATHER

How much will I reduce my carbon footprint if I use an ebike instead of a car?

Our favorite question! In Oregon, which depends on hydropower and wind more than coal and gas, it takes the carbon footprint of over 60 e-bikes to equal the carbon footprint of one single occupancy, gasoline-powered car. In states that depend more on coal, it might be around 20-30 e-bikes compared to one car. No matter how you calculate it, even though an ebike uses electricity that might come from fossil fuels, the amount of CO2 emitted compared to a car is miniscule.

What about leaving my electric bicycle out in the rain?

The motor and battery are sufficiently sealed to be protected from the rain. However, we do suggest that if you are carrying your bike on the back of a car and rain is in the forecast, that you place the battery inside the car. Driving 70mph in a downpour with the battery exposed is like pressure-washing your battery. That’s a lot different than riding your bike in the rain.

Step Through Electric Bike CHAPTER 2. New Upgrades. SHIPPING JUNE/july 2023

Backlit Color Display

Backlit color digital LCD screen with iOS/Android application. USB port for charging personal electronics. Includes real time speed, charge indicator, single/total trip odometer, single/total trip time, PAS level, calories burned and more.

Upgraded Front and Rear Lights

Integrated front light that now includes 1,100 lumens of power! AAA battery operated rear tail light mounted on the rear rack. Both improve your safety and visibility while riding!

Premium Puncture resistant tires

Kenda Kwick Journey K1129 700 x 45c tires. Built to last with a reinforced sidewall and K-Shield (KS) protection. Includes deep sipes for water channeling in wet conditions, knurled shoulder knobs for cornering confidence, reflective tape across sidewalls for better urban nighttime visibility.

K-Shield (KS). 3mm of sub-tread protection.

Description

Designed for convenience and comfort, Story Step Through Electric Bikes are perfect for an effortless and joyful ride on a beautiful day, which is why it was chosen as one of Oprah’s Favorites Things!

All our bikes come 95% assembled, with all the tools necessary to easily complete the assembly at home.

The unique easy-adjust handlebar and seat move up or down quickly without the need of any tools, making it our most versatile bike for riders of any size, or for sharing within a family.

With its curved, open, step-through frame design (often referred to as a Dutch bike), it makes getting on and off the bike trivial, even for those with limited mobility or difficulty getting their leg over standard frames.

It also comes ready for any weather or trip with front and rear fenders, integrated front headlight, and a rear-mounted rack. But don’t forget the 350w electric motor and Shimano 7-speed gearing to help you get up those local hills or maybe cruising at top-speed as you go around them.

Size Fit

Sizing: The Step Through model features an adjustable quick release handlebar system that allows you to adjust the handlebars both vertically as well as forward/back. This allows for a wide range of customers to ride the Step Through comfortably.

Recommended Height: 5’2. 6’0

Please email us with any additional questions regarding sizing, hello@storybicycles.com!

Technical Specifications

Frame Aluminum Frame Size 49 cm Weight 39 lbs.
Speed 20 mph assisted Max Distance Up to 45 miles depending on PAS level, terrain, and the rider Motor 350 watt brushless geared rear hub motor
Battery Samsung lithium-ion 36v x 7.0 AH battery Pedal Assist System Intelligent 5 levels of assist with torque sensing technology LCD Display Backlit color digital LCD screen with iOS/Android application. USB port for charging personal electronics. Includes real time speed, charge indicator, single/total trip odometer, single/total trip time, PAS level, calories burned and more.
Brakes Shimano front and rear hydraulic disc brakes Gears Shimano Altus 7 speed derailleur and thumb shifter Tires Kenda Kwick Journey K1129 700 x 45c with K-Shield (KS) 3 mm of sub-tread puncture protection.

STORY BIKE FEATURES

Premium Saddle and Grips

Velo microleather saddle and handlebar grips.

10 inch width Steel Elastomer Heavy-duty spring

Hidden Battery

Our unique hidden battery that’s built within the frame gives it the sleek look of a traditional bike while giving you the power of a fast and powerful ride!

5 Levels of Pedal Assist

Crank the level up when you get tired. Let the bike do more of the work by changing the Pedal assist levels. Got to get to work and don’t want to show up in a sweat? Turn the pedal assist up. Trying to get in some cardio? Turn the pedal assist off.

20 MPH

Story Bikes are equipped with a powerful motor capable of hitting speeds up to 20 MPH. Big hills? No problem. The 350W motor is discreet yet packs a major punch.

FULLY ADJUSTABLE HANDLE BARS

By simply lifting the lever on your handle bars you can adjust them up or down, backwards or forwards to fit you perfectly on your ride! No tools requried.

Torque Sensing crankset

With the Torque Sensing Crankset you are free to enjoy the pleasures of biking. Equipped with up to six different levels of pedal assist, just apply pressure and the motor will instantly power the bike to your preferred level.

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Customer Reviews

This bike is perfect for our purpose. We are older cyclists who have limited our range with age. The torque system supplements our effort in a similar fashion to shifting when you come to hills or wind. It feels natural to our cycling experience. The bikes were packed well, in perfect mechanical and cosmetic condition. We are highly satisfied and recommend this company

We bought 2 step through bike’s last year and we love them.

Story Bike was the first e-bike I rode and the only one I enjoyed. I loved the ride, feel and look from the start. My husband felt I should try others so I did begrudgingly but you know how first loves are! So finally, I placed my order in the coldest winter in California I can remember, thinking well I’ll have in the spring. But I couldn’t wait to get on it and it’s as wonderful as I remembered it to be. Also, I must say that the chats I had with Travis and all the help he gave me was just so helpful and he was so patient with me. Customer service par excellence! I put it together myself. No problem. Just watch the video. I enjoy riding it without using electricity most of the time but it’s such a great help on the hills here in Santa Barbara. I’m turning 65 this week and my knees just can’t take all that stress. It looks and feels like a regular bike. In fact, it feels better than my Cannondale. And I ride for pleasure and exercise. Can’t recommend this bike enough and the company that made it.

Rides so nice. Just wish it was 33 pounds like the men’s bikes. Motor is quiet and it looks great

Wonderful bike! Fun to ride.

Electric Bikes

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