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MACWHEEL MX1 Electric Scooter User Manual

Home » MACWHEEL » MACWHEEL MX1 Electric Scooter User Manual

MAG WHEEL MX1 Electric Scooter

WARNINGWhenever you ride the Macwheel electric scooter you risk serious injury from collisions, falls or loss of control. To ride safely, YOU MUST READ AND FOLLOW ALL INSTRICTIONS AND WARNINGS IN THIS MANUAL.Check local laws and regulations to see where and how you may use your Macwheel scooter legally. Obey to all applicable laws for vehicles and pedestrians.If you have any questions regarding the Macwheel MX1, feel free to contact us for further assistance. Happy Riding!The MACWHEEL Team


WarningRiding the electric scooter can be a hazardous activity. Certain conditions may cause the manufacturer. Like other electric vehicles, the scooter can and is intended to move, and it is therefore possible to lose control, fall off and/or get into dangerous situations that no amount of care, instruction or expertise can eliminate. If such things occur you can be seriously injured or die, even when using safety equipment and other precautions. RIDE AT YOUR RISK AND USE COMMON SENSE.Please read and understand all warnings, cautions, instructions and safety topics as follows:The recommended rider age is 8 and up. Any rider unable to fit comfortably on the scooter should not attempt to ride it. A parent’s decision to allow his or her child to ride this product should be based on the child’s maturity, skill and ability to follow rules.

  • Always wear proper protective equipment such as an approved safety helmet(with chin strap securely buckled), elbow pads and knee pads. A helmets may be legally required by local law or regulation in your area.
  • Do not place the battery in fire or direct contact with heat or sunlight.
  • Do not touch the brakes or motor on your scooter when in use as these parts can become very hot. Do not attempt or do stunts or tricks on your electric scooter. The scooter is not made to withstand abuse from misuse such as jumping, curb grinding or any other type of stunts.
  • Do not ride your scooter in wet or icy weather and never immerse the scooter in water, as the electri-cal and drive components could be damaged by water or create other possibly unsafe conditions. Do not ride at night or when visibility is limited.
  • Never allow more than one person at a time to ride the scooter.
  • Never use near steps or swimming pools.
  • Never use headphones or a cell phone when riding.
  • The charger supplied with the electric scooter should be regularly examined for damage to the cord, plug, enclosure and other parts, and in the event of such damage, the scooter must not be charged until the charger had been repaired or replaced.
  • Use only with the recommended charger.
  • Use caution when charging.
  • The charger is not a toy. Charger should be operated by an adult.
  • Do not operate charger near flammable materials.
  • Unplug charger and disconnect from scooter when not in use.
  • Do not exceed charging time.
  • Always disconnect from the charger prior to wiping down and cleaning your scooter with liquid.

WARNINGFailure to use common sense and heed the above warnings increases risk of serious injury. Use with appropriate caution and serious attention to safe operation.Disposal at End-of-LifeThis product must not be disposed of by incineration, landfill or mixing with household trash. Improper disposal of the battery contained within this product may result in the battery heating up, rupturing, or igniting which may cause serious injury. The substances contained inside the battery present chemical risks to the environment. The recommended disposal for any MACWHEEL Electric Scooter at its end-of-life is to dispose of the entire unit at or through a MACWHEEL recycling center, program, or facility. Local regulations and laws pertaining to the recycling and disposal of lithium-ion batteries and/or products containing them will vary according to country, state, and local governments.You must check laws and regulations corresponding to where you live in order to dispose of the battery and/or unit properly. It is the user’s responsibility to dispose of their waste equipment properly in accordance with local regulations and laws.For additional information about where you should drop off your batteries and electrical or electronic waste, please contact your local or regional waste management office, your household waste disposal service, or your point-of-sale.

FCC Information

DECLARATION OF CONFORMITYThis device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC RELATED INFORMATIONThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequen-cy energy and, if not installed and used in accordance with the instructions, may cause harmful interfer-ence to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.


Please read the user manual in its entirety before using the MACWHEEL MX1 so that you may fully understand its parts and functions and be able to operate it safely.

Display Information

The Mac wheel MX1 display features several different elements. Be sure you understand these before attempting to ride. Press and hold the power button approx. 3~5 seconds to turn the scooter on/off.

  • Battery Level Indicator – This icon indicates how much battery life you have left. As power goes down, the icon will indicate different levels.
  • Speedometer – These numbers indicate the current speed and will change when the Macwheel MX1 is in use. Readings are measured in mph.
  • When the battery level is low, stop riding, turn off the scooter, and fully recharge it before riding again.


Ensure the MACWHEEL MX1 is off before working with any of its parts. The scooter comes mostly assembled within the package. Some minor assembly is required before riding. All parts and tools are included.

Assembling the Handlebars

First, thread the section with the brake and bell onto the left side of the handlebars, then use an Allen key to tighten the screw underneath it. Next, screw the handles in. Lastly, make sure everything is securely attached.

Standing, Folding Unfolding the ScooterBefore using the kickstand, bring the scooter to a complete stop and turn it off. Before riding the scooter again, lean the scooter off the kickstand and fold the kickstand up.

StandingStep 1. Locate the kickstand on the side of the scooter’s deck. Step 2. Push the kickstand down and away from the scooter then carefully lean the weight of the scooter onto the kickstand.

FoldingStep 1. Turn the collar counter clockwise to unlock the latch. Step 2. Fold the latch down then pull the stem down towards the deck.Step 3. Line up the handlebars with the rear bumper so that the lock connects to the hook.

UnfoldingStep 1. Move the lock so that it detaches from the hook.Step 2. Pull the stem up away from the deck.Step 3. Fold the latch up towards the stem and turn the collar clockwise to lock it.Before moving, lifting, or otherwise transporting the scooter, ensure it is turned off.

Non-Pneumatic Tires

  • Inflation-free, maintenance-free, explosion-proof, anti-tie.
  • The wheel hub is fitted with the inner tube tire tightly, and the steel wire protection is more safe.
  • Excellent flexibility. The foamed inner tube adopts microwave closed-cell foaming to make the performance of comfortability close to the traditional inflation tire.
  • Foamed inner tube adopts improved rubber and improved polymer environmental protection materi-als, and the products are environmentally friendly and non-toxic.
  • Wear-resistant and anti-skidding. The shell uses a traditional rubber tire which has good perfor-mance, and passed the market testing.
  • Weather resistance. It features with high temperature resistance, low temperature resistance and aging resistance.


  • Make sure the scooter is powered off then locate the charging port under the deck.
  • Insert the appropriate end into the charging port and then insert the other end into an outlet.
  • While the scooter is charging, the charger light will turn red.
  • When the scooter is fully recharged, the charger light will turn green. You may then disconnect the scooter from the charger.

DO NOT(under any circumstances)use the scooter while it is charging or connected to the charger.The charging time is approximately 5 hours. Charging longer than that may affect battery life and/or performance. If the charger’s light doesn’t turn on, it may not be fully connected. Check that it is securely connected to the wall and to the scooter.


We sincerely hope every operator can ride the Macwheel MX1 safely. Note the following information before attempting to ride your Macwheel MX1.

  • An ASTM F1492 approved helmet as well as other protective gear must be worn at all times.
  • The MX1 supports up to 256 lbs (120 kg).
  • Before each ride, especially if you may travel a long distance, check the front tire for proper inflation, check all cables for damage, and test the brakes. Do not ride if any part of the scooter is damaged or malfunctioning.
  • Only operate the Macwheel MX1 where permitted. Local laws may restrict where you may ride.
  • In compliance with UL2272 standards, power to the Macwheel MX1 motorized wheel may cut off during continuous uphill travel and/or other cases which cause the motor to overheat. If the motor overheats, this safety feature will trigger automatically. Stop riding and allow ~15 minutes before using the motor again. In general, continuous uphill travel at 14° slopes for long periods of time is not recommended.

Getting ReadyFirst, choose a suitable venue for riding. Next, unfold the scooter in accordance with the instructions. Last, adjust the T-pipe to the suitable height according to your height.

  • Start your scooter by pressing and holding the power button for 3~5 seconds.
  • Moving forward with your scooter is as easy as pressing the throttle.
  • Cruising is as simple as maintaining speed for at least 5 seconds.
  • Use the bell to alert pedestrians and other riders of your presence.
  • Turn the headlight on/off by quick-pressing the power button twice.
  • Switch gears between 1, 2, and 3 by quick-pressing the power button once. Each gear has different speed. Gear 1’s max. is 5 mph, Gear 2’s is 10 mph, and Gear 3’s is 18 mph.
  • The display shows how much battery power is left.
  • To slow down, gradually ease off the throttle and apply
  • To stop, apply full pressure to the brake until the scooter stops completely.
  • Handles
  • Brake
  • Bell
  • Headlight
  • Display
  • Power Button
  • Throttle
  • When the headlight is turned on, the taillight will also blink for increased visibility.
  • Gear speeds are approximate. Actual speed may vary due to terrain, rider weight, and/or other factors.
  • Turn on the scooter, and check the power indicator
  • Step on the deck with one foot, and slowly kick off the other
  • When the scooter starts to cruise, put both feet on the deck and press the accelerator to engage motor. The bigger the pressure, the faster it will go.
  • DO NOT press the left brake when you ready to go, because it will active the E-ABS, the motor won’t be engaged.

NOTE: The electric scooter must be moving at 3 miles per hour before the motor will engage.

  • Accelerate to reach the desired speed.
  • Hold the throttle for approx. 5 seconds to turn on Cruise Control and maintain speed.
  • Use the throttle or the brake to turn off Cruise Control.

Practicing Guidelines

  • Wear casual clothing and flat, closed-toe shoes to maintain your flexibility and stability.
  • Practice until you can easily get on, move forward, turn, stop, and dismount with ease.
  • Make sure the pavement is even. Do not operate on a slope until you are experienced.
  • The Macwheel MX1 is designed for relatively smooth, flat terrain. When driving on uneven terrain, slow down.
  • Until you are comfortable using the scooter, avoid operating in places with pedestrians or obstacles.


  • Do not perform any maintenance when the power is on, or the battery is charging. Do not let water or liquids get into the scooter as this will cause permanent damage to the electronic components. After each ride, especially if you have traveled a long distance, inspect your scooter.
  • Inspect the brake to make sure it’s working properly.
  • Make sure all screws and bolts are taut and properly fastened to prevent injury and unnecessary wear and tear.
  • For questions, concerns, or part replacement, please contact customer service.
  • Completely power off the scooter before cleaning.
  • Use dry, non-abrasive cloth to gently remove debris or dust.
  • If needed, dampen cloth with water or a mild cleaner and wipe off the scooter.
  • Never use alcohol or ammonia-based cleaning solutions.
  • Never spray liquid directly onto any part of the scooter.
  • Do not allow any type of liquid to come in contact with the scooter’s electronic parts.

StorageBefore storing the scooter, fully charge it to prevent battery over-discharge due to non-use.Do not expose the scooter under the sun or wet places for too long time. Please store the scooter in a dry and warm environment, away from draft and moist, where the temperature is constant and at least 15 degrees. Please keep the scooter clean and dry. For cleaning use a damp cloth and a mild detergent.

TransportationBefore moving, lifting, or otherwise transporting the scooter, turn it off. Fold the scooter (see Section 3.3 for instructions) and pull the scooter along as you move it if needed.

When lifting the entire scooter, please note that the Macwheel MX1 weighs approximately 28.35 lbs (12.86kg). If you are unsure of your ability to lift this weight, please use both hands or have a second person help.


The manufacturer warranties this product to be free of manufacturing defects for a period of 1 year from date of purchase. This Limited Warranty does not cover normal wear and tear, tires, tubes or cables, or any damage, failure or loss caused by improper assembly, maintenance, or storage or use of the Macwheel MX1.This Limited Warranty will be void if the product is ever

  • Used in a manner other than for recreation or transportation
  • Modified in any way
  • Failure to follow the instructions or to perform any preventive maintenance
  • External causes such as accidents, abuse, or other actions or events beyond our reasonable controlThe manufacturer is not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product.

Documents / Resources

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Mi Electric Scooter Manual. Download [optimized] Mi Electric Scooter Manual. Download

MacWheel MX1 Review – Stronger Better than the M365?

So for about 2 months now I’ve been testing the MacWheel MX1 throughout the Costa del sol and I’d like to think so.

Get it now and I promise you won’t regret it. Hesitant? Then keep on reading and order it in 7 minutes instead. I’ve done everything on this scooter. From grocery shopping to off-road riding and mountain riding. And everything has been done in order to determine what you as a customer can expect from this scooter upon purchase. The MX1 is produced by a fairly new brand called MacWheel. The design follows the standard that the Xiaomi m365 put into place in 2018. In fact, the MX1 has a lot in common with the M365 in terms of appearance and functionality, but how about whats on the inside? Let’s see what the MX1 has to offer.


The MX1 is a really nice electric scooter and right now it’s priced a bit below the Xiaomi M365. The scooter comes with a strong 7.8Ah lithium-ion battery that can throttle you up to 18.6 miles on a single charge. It boasts more power thanks to the powerful front mounted 350W motor which can provide a good speed up to 15.6 mph. It will easily take on inclines as steep as 14 degrees although I bet I did even steeper climbs than that at times. If you need to stop you just use the disc/electrical combo-break. This brake engages both the rear disc brake and the electrical hub motor brake at the same time to give you a soft stop while still providing great braking power. It has two 8.5” foam filled puncture free tires which means you don’t have to worry about getting a flat mid-riding. This has been crucial to me as the streets here are pretty bad and I rather have a bumpier ride then getting a flat all of the time. A sturdy and well-built model that can accommodate riders of up to 256 lbs. Specifics: Speed up to 15.6 mph A distance of up to 18.6 miles per charge 350W hub motor Lithium-ion 36V/7.8Ah(270Wh) Weight 28.35 lbs Ground Clearance 90mm 8.5” solid rubber Maximum user weight allowed of 256 lbs Can tackle slopes up to 14 degrees Up to 4 hours recharge time

Macwheel Electric Scooter, 17 Miles Long Range Battery, Up to 15.5 MPH, 8 Non-Pneumatic Tires, Portable and Folding Commuter Electric.

  • 【Attention】DO NOT drive the electric scooter in the rain or wet road so as not to damage the controller and battery. Manufacture’s warranties may not apply in all cases, depending on factors such as where the product was purchased, or who you purchased the product from. We recommend you buy directly on MacwheelDirect. For more questions or concerns, please feel free to contact us

Riding Experience

The scooter is as reliable as a train on its tracks and for once I must say that a scooter holds true to pretty much all of its acclaimed specifics.

On flat ground and with a full battery I had no problem with my 173 lbs to reach the 15.6 mph capped top speed and I did so fairly fast. Just remember, as battery power goes down, so does the scooters top speed. At around 30% to 0% battery you can expect a top speed of around 11-12 mph. Maybe even less at the very last 10%.

The 36V 7.8Ah(270Wh) battery, if drained completely, can be recharged again within a couple of hours. About 4 to be more precise and this gets you up and running again in no time.

The 8.5” foam-filled indestructible tires are said to provide some suspension although they feel very similar to a solid rubber one to me. So on very uneven terrain it gets a bit bumpy. Should you want to, there are honeycomb tires available for this model that you can change to for increased suspension. If this scooter would have had pneumatic tires I would probably have gotten about 15 flats by now, and that’s a low guess.

download, macwheel, e-scooter, transparent

Riding on various terrain this scooter really outperforms any other scooter in the same price range that I have tested so far.

If I haven’t broken this scooter yet after the intense and horrible roads I’ve been forced to ride it on. You’ll probably have to throw it off a cliff to brake it. Just hear me out. The road I have to take to the store doesn’t even deserve to be called a path. Filled with 3 inch stones, potholes and debris. Just horrible, but the MX1 is by far the best commute I’ve had along these roads so far and it even made it fun to go to the store.

The scooters low weight being only about 28 lbs makes it possible to jump up and down pavements and other obstacles.

I took it up to the mountain one day where it is fairly steep around 20% and I didn’t have to help it up, It didn’t go fast though but it conquered the hill nonetheless. Just remember I always recommend you do a couple of help kicks while starting out and going uphill as it greatly increases the distance you get out of a single charge.

Riding on flat and good roads the scooter does really well. No shaking and the tires provides it with good grip even during wet conditions.

The stem is a bit shaky and it gets worse the more you ride so you will have to maintain that by tightening the screws where you fold the scooter. There are also add-ons that you can buy(built for the M365 but fits perfectly on the MX1)put there to make it more sturdy. It’s not a major issue but good to know. The tools needed are provided with the scooter and it takes 10 seconds to do so once every third month or so.

Brakes was great the first few rides but after a couple of heavy brakes to test them out I decided that they would need to be tightened. On 8/10 scooters that I test I always have to tighten the disc brakes after a couple of rides. It takes about 20 second to adjust them. After that I’ve had no issues at all and the scooter did a full stop from 14.5 mph in about one to two meters.

The scooter has the same Smart and simple folding feature as the M365 and the stem is thin enough to give you a good grip around while carrying. You can do the procedure with one and in a couple of seconds. We live 2 stairs up right now and I have had no issues carrying it there.

The scooter has a good combo of speed, distance, weight, and size. I can go to the store furthest away from home(about 7 miles, load my bag with 25-30kg of groceries(total load of about 110-120kg) and then ride back home and still have a comfortable amount of juice left in the battery upon arrival. And as I said earlier that’s on very bad terrain and most often with a decent amount of wind as I ride half way on the beach paths.

A big plus that it looks just like the Xiaomi m365 is that you can get spare parts for the m365 and it fits just perfectly on the MX1. Since the aforementioned scooter has been sold in millions there are a ton of both cool and necessary add-ons to be had. There are a few extras I would consider buying straight away and that’s the rear splash guard stabilizer can be attached without you having to disassemble anything and that stabilizer for the stem that I mentioned earlier. You can a combo with both products in one pack on Amazon here. They do wonders.

Here are a few things I would have loved to have changed. The tires filling could have been softer for increased suspension.

I would want the ability to turn on/off the speed cruise control as I almost crashed a few times on the narrow bridges here. The scooter barely fits on them so don’t be a douche. We’re talking 1 cm free space on each side of the handlebar.

The LCD display should be brighter. I think its either bad LED’s or a very dark plastic cover above the LCD making it hard to read on sunny days.

From a kids perspective this is a great scooter too. Both my 6 and soon to be 8-year-old have used it while in second gear. This provides them with a good riding speed for a kid with some experience. If you want them to stick to your walking pace you can keep it in gear 1 which will provide them with walking speed and you don’t have to worry about them riding off.

Good height on the handlebar makes it easy for them to maneuver the scooter and using the handbrake isn’t a problem either. They won’t be carrying it around though, that’s for sure.

If you want one or a few models that everyone can enjoy and benefit from then the Mx1 will be the perfect fit for the entire family.

Should you want to ride together with them the scooter can easily accommodate both an adult and a kid at the same time. As long as your cool with sharing foot space.


  • Very durable
  • Good price point
  • Headlight brake light
  • Cruise control
  • High battery capacity
  • 3-speed modes to choose from
  • Puncture free large 8.5” tire
  • Great folding
  • Kick to start feature

The review test data

Distance: 12.4 miles

Speed: 19.1 mph

Avg speed: 9.8 mph

Battery Consumption: 100% to 10%

Surface: Mainly packed dirt with good amount of ups and downs

Last words of recommendation

For less than what you would pay for the m365 you get a similar looking scooter but with even more power. It has the same distance per charge and aesthetics including their famous folding function.

This allows you to use spare parts created for the m365 on your mx1 which pretty much tells you there will be an infinite availability on cheap spare parts should you ever need it. A very important thing to consider when buying any electric vehicle.

A great all round scooter that can handle most adults needs. Whether you’re a daily commuter, riding just for fun, or will use it as your main source of transportation(Grocery shopping, errands, and so on) the MX1 from Macwheel will provide a solid choice every day of the week.

Should you need more distance you might want to check out the new Xiaomi 365 Pro.

One of the most well-built scooters I’ve tested in this price range. If I haven’t killed it now after two months of testing, yours will probably last for years because this one has been pushed to its limits for sure.

PS. it’s still going strong so just treat yourself with a quality ride.

  • 【Attention】DO NOT drive the electric scooter in the rain or wet road so as not to damage the controller and battery. Manufacture’s warranties may not apply in all cases, depending on factors such as where the product was purchased, or who you purchased the product from. We recommend you buy directly on MacwheelDirect. For more questions or concerns, please feel free to contact us
  • 【Long-range Battery】High capacity battery (270Wh) delivers up to 17miles(28km) travel range. The range may vary depending on riding conditions, rider’s weight, speed and/or terrains

Macwheel Ranger 500 Electric Commuter City Bike (26, 7-Speed)


Cruising With Ease

My brother purchased the Macwheel Ranger 500 electric bike last year for Christmas, and of course I wanted to see how it would fare against the one I got for my mother-in-law, the semi-foldable Gyroor C3. I liked his’ a LOT more. However, the city cruiser look was not for me, and I ended up getting a mountain bike from Macwheel’s sister company, Metakoo, for myself instead: the Cybertrack 100 eBike. I was not going to review the Ranger 500, but several readers emailed me to write one up, and so here it is based off notes and photos I took when my brother and I assembled it.

Bike or Scooter?

Electric scooters are more nimble to move around with — and in some cases, more fun — but local laws may prevent them from going onto the same paths as electric bicycles. Most can also be carried around more easily due to their more compact size and lighter weight. Personally, I prefer bikes because they are safer to operate, can (usually) go onto the same places that mechanical bicycles can operate, are (generally) allowed to carry an additional passenger, and if the battery runs out or fails, you can still pedal around. A scooter would stop to function without a battery.

In A Nutshell

The Macwheel Ranger 500‘s packaging stood out the moment its shipping box was opened: there was an almost obsessive amount of protection applied to all parts, including metal braces to protect the rear derailleur and front fork. I had rarely seen that level of safeguarding with a non-US/EU branded bicycle before. First impression of this bike and the company started off good.

Macwheel Ranger 500 with Burley D’Lite

Assembly was very easy: attached the front wheel, front fender, handlebar, pedals, kickstand, and front headlight, and adjusted cables as needed (YouTube video available). No major tuning was needed, in fact, including the brake and gear shift cables and Tektro disc brakes. My brother and I were prepared to make some adjustments to the front disc brake module, but surprisingly, it was working with no friction right out of the box. The bike came with 26″ tires, an 18″ aluminum frame, and KMC Z51 chains that were already lubed. After we adjusted the seat post height (which should accommodate someone between 5’4″ – 6’4″), handlebar angle, and charged the battery for 3-4 hours, we took it out for a spin.

The LCD control panel showed the units in “km/h“, but thankfully, one of the manuals provided instructions on how to change it to “mph“. The battery level could be seen on both the display (20% increments) and through the push of a button on the battery itself (LED bars in one of three colors). You could control the motor’s assistance amount through the push of the “” and “-” buttons on the LCD unit: from being entirely off to as high as 5 levels of power, including Pedal Assist (PAS). The current speed, other trip information, and odometer reading were also available.

The Pedal Assist System (PAS) is useful for when you want to pedal with a small amount of electronic help. The less the motor is engaged, the greater range and battery life (and exercise) you will have during the ride.

Battery is removable and can be locked with a provided pair of keys, allowing the bike to be secured outside while bringing the 360Wh battery (36V @ 10A) into the office or home for desk side charging. It took about 6-8 hours to fully charge.

A 350W motor was not the most powerful, but gave a silent, satisfying push up hills with a 195 lb rider and additional 30 lb bike carrier. The manufacturer claims a 37-50 Mi range with pedal assist and 19-25 Mi when in full electric mode. On a test ride, only 20% of battery was used for a 23 mile route where PAS was only activated for the uphill sections. The bike’s maximum speed was capped at 15.5 mph, whereas the Metakoo Cybertrack 100 and Googo SY26 could go as fast as 20 mph despite sharing similar motor specifications. US law, in general, allowed for up to 20 mph.

True to the bicycle being sold as a commute cruiser, I was pleased to see a rear luggage carrier pre-installed that was strong enough for a second passenger to sit on. Whether that is legal for another person to ride on is unclear, but that was a common sight when I grew up in Europe. Fenders on both ends protected riders from water and mud. Control panel-activated front and rear lights were bright, tail light illuminated with braking, and the electronic horn was sufficiently loud to gain the attention of other bikers and pedestrians.

Gear shifting worked as well as anything Shimano makes. With just 7 gears, do not expect to climb the most challenging trails with it, but it works perfectly for urban riding. Why would gears matter with an eBike? What if the battery ran out? Pedaling a 66 lb bike up inclines without motor assistance or the ability to shift gears can be an extremely challenging situation, and thus, the variable speeds are a nice peace of mind to have. Rides were smooth with the lockable, front fork suspension.

Overall, the Macwheel Ranger 500 was a full-featured eBike with a design targeted at individuals and families cruising around the city and urban areas. The pre-installed, rear bike rack allowed for carrying groceries and other gear (including a rear rack seat cushion) with an optional pannier, and getting on and off the bike was easy with its downward-sloping top tube. Some associate that frame design to be for women, but that is no longer the case today. Fun and ease came to mind while riding, but personally, I preferred the mountain bike look (with less comfort) of the Metakoo.


  • Nominal (average) power: 350W. Rated (maximum) power: Unknown
  • Top speed: 15 mph, tested (California speed limit is 20 mph)
  • 44 nm torque (Metakoo Cybertrack is 50 newton-meters)
  • Fully electric: No pedaling necessary
  • PAS – Pedal Assist System: Get assistance while pedaling
  • Motor off: Move bike with the power of your own legs 😉
  • On demand: Turn handlebar throttle to manually increase speed and motor assist level
  • Detachable with Lock and 2 keys for more convenient charging
  • These types of batteries have a 500 cycle lifespan and lose about 20-25% capacity after every 500 cycle
  • Metakoo’s is 374.4Wh for minimally longer range
  • Charges battery in 6-8 hours
  • Metakoo’s 168W allows itself to fast-charge in just 3 hours
  • Range: 19-25 Mi on fully-electric, 37-50 Mi on pedal assist modes (according to manufacturer)
  • Estimate is in line with other 350W eBikes that have a 360 Wh battery, though the range is slightly less than the Metakoo
  • Approx. 90-110 Mi with occasional pedal assist based on a 23 Mi ride with motorized help on uphill climbs (while towing 195 lb rider, 50 lbs cargo, and 66 lb bike itself)
  • When the battery is out, the higher number of gears will allow easier, more effective, manual pedaling
  • Displays speed (km/h by default) / battery and motor output levels (20% increments) / motor assistance amount (0-5) / odometer / trip time / trip distance / average speed / max speed
  • When motor assistance level is set to 0, motor does not turn on, and you will pedal fully manual

Serial number is etched onto the front fork at the bottom of the frame’s neck for registration with local police to aid with recovery

  • Arrived nearly fully assembled
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  • Took 17 mins to finish build
  • Rotate threadless stem, adjust its height, attach handlebar, pedals, front wheel, front fender, seat post, headlight, and make small, tuning adjustments
  • Can accommodate 5’4″ – 6’4″ biker height with its quick-release seat post
  • Step-through frame (downward-sloping top tube) allows rider to more easily mount/dismount
  • This design used to be associated with women bikes at a time when females used to primarily wear long dresses, but that is no longer the case today. As such, both men and women can now be seen with this type of frame design
  • Uses Schrader valve with recommended pressure of 40-65 psi
  • Consider adding a rear rack seat cushion


  • Limited options to mount items onto the frame, such as a water bottle cage or tire pump
  • Can be changed to miles/mph. See PROGRAMMING section
  • Those not well-versed with bike building may struggle a bit, especially if some tuning needs to be performed. A YouTube video shows the major steps


  • Covered charging port is on the removable battery itself
  • AC charging brick LED: Red = Charging. Green = Full
  • Lithium Ion batteries are known to be volatile and could catch on fire
  • Do not charge overnight or unsupervised for prolonged periods of time. Stop charging once full
  • Do not leave the bike in full sun or below freezing
  • Lithium-Ion batteries lose about 20-25% of capacity after every 500 charging cycle
  • Ensure seat post AND handlebar/stem are locked and tight


  • Pedal the bike, and you will feel the motor assisting (Pedal assist)
  • Throttle the accelerator by the right-side handle, and the motor will fully take over (Power on demand)
  • The more you turn, the faster the bike will go
  • Helps with walking the bike uphill
  • Be aware of unexpected obstacles. I tumbled once while mountain biking and was hurt quite badly. It was not fun

Aircraft Transport

Most, if not all, airlines prohibit electronic scooters and bikes that do not meet specific criteria. United Airlines, for example, allows collapsible ones whose battery is both removable and below 300 Wh. Southwest Airlines is more restrictive at 160 Wh. This bike’s is battery 360 Wh. Lithium-ion batteries are known to be volatile, and the higher their capacity, the more risky they are. Check with the airlines, TSA, and FAA for more details.

Bike Assembly

Here are some installation tips for those assembling their first bicycle. First, look at the below diagram to identify the major bike parts, then watch the Macwheel-made YouTube video found right after.

Bike Repair Stands

I use a repair stand to help with assembly and maintenance. SereneLife SLBKRS3 has a maximum load capacity of 66.7 lbs — enough to carry most electric bikes without falling over.

SereneLife Bike Repair Stand, Metakoo Cybertrack 100 mountain eBike

For easier maintenance or assembly, a bike repair stand can save a lot of time and back pain. Be sure to get one that can hold up your bicycle’s weight.

Bike Parts

Bicycle Parts /Al2 (CC by 3.0, Wikimedia CurID 2995998)

Installation Tips

  • There is an arrow on the side of the front wheel. Make sure it points forward and in the same direction as the back wheel
  • Once you attach the handlebar to the height-adjustable stem, be sure both are securely tightened
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  • On my first ride, the stem was not tight enough and it gave in a bit. Thankfully, I was not going fast or I could have lost my balance

Programming Bike

The LCD displayed the current speed and odometer in kilometers and km/h by default. I found the manual for a similar-looking LCD controller (KD21C – PDF) with VAST instructions that corresponded with this Macwheel, but I did not test each option nor included everything here. It should be noted that changing any settings could void the warranty and cause unintended consequences such as injury.

To enter programming mode: Hold the “” and “-” buttons together for 2 seconds to enter General Settings. Cycle through the options by pushing Power.

Program Options

Here are the various options that can be set.

General Settings

  • tC: Clear trip distance. Yes, No. Default: No
  • bL: Backlight brightness level. 1, 2, 3. Default: 1
  • U: Unit display. 2 = kilometers (km/h), 1 = miles (mph). Default: 2

Advanced Settings

Hold “” and “-” again on the General Settings screen to enter Advanced Settings.

  • VOL: Voltage for each battery power bar level. Defaults:1 = 31.5 / 2 = 34.5 / 3 = 35.6 / 4 = 37.4 / 5 = 39.2
  • There are 5 LED bars to indicate remaining battery level at 20% increments. As voltage drops to the configured setting, the respective LED bar would show
  • Example: Battery voltage between 34.5V – 35.5V = 2 bars (40% battery left)
  • Defaults: Item “0-5 (1-5)”. Level 1 “5-1” Default: 50% / “5-2” Default: 61% / “5-3” Default: 73% / “5-4” Default: 85% / “5-5” Default: 96%
  • Push “Power” button on this screen for additional options
  • LS: Max speed limit. 25 – 40 km/h (15.5 – 24.8 mph). Default: 40 km/h
  • Curiously, bike can only go up to 15.5 mph despite the setting being 24.8 mph
  • This may correspond to the manual power assist when you hold the “-” button for at least 2 secs. I use this to help push the bike uphill while walking
  • This may refer to how long to wait after pedaling for power assist to kick in

Error Codes

If an error occurs, one of the following codes will display on the LCD:

  • 21: Current abnormality and generally a controller issue due to motor being too high-powered or current too high. A new controller may be needed
  • 22: Connection error between throttle sensors and main controller. Cable may be loose or magnets inside throttle became dislodged
  • 23: Connection error between rear hub motor and controller. Cable may be loose or damaged
  • 24: Sensor within rear hub motor failed. Cable between motor and controller may be loose or damaged. Motor may be damaged
  • 25: Brake sensor connection error. Brakes will still manually work but will not be in sync with the speedometer and LCD screen. Error may have been caused by the brakes having been activated while turning on the LCD. Do not touch the brakes when powering up the screen
  • 30: Connection error between LCD screen and controller. Cable may be loose or damaged

Macwheel Ranger 500 eBike, Woom 3 Kids Bike, Burley D’Lite Carrier

Motor Bike Laws

I first learned about laws governing motorized scooters when reviewing the Joyor X5S, and unfortunately, they were (and still are) not straight-forward. There had been a number of accidents involving scooters hitting pedestrians or riders hurting themselves. I get it. Laws are there to protect people from each other and themselves, especially from irresponsible individuals.

Electric bikes can result in severe injuries or death with their high speeds.

Surprisingly, the laws governing electric BIKES are much more lax. They are very similar to non-motorized bikes, in fact! There are different classes of eBikes. This Macwheel falls under the lower-speed Class 2 with a maximum of up to 20 mph, and as such, can be used on Class 1 bike paths in California. All 3 classes can ride on the protected, one-way Class 2 bike lanes found on streets and highways. Be sure to check with your local regulations. Some States categorize eBikes as mopeds or motor vehicles.

  • Class 1: PAS-only with no throttle. Max assisted speed: 20 mph
  • Class 2: PAS and throttle. Max assisted speed: 20 mph
  • Class 3: PAS-only with no throttle. Max assisted speed: 28 mph

California Law

Disclaimer: I AM NOT A LAWYER. Please consult your local city, police department, and/or legal professional for advice.

The following is my interpretation of how I understand the law. It has been shortened to only point out parts that I found interesting or noteworthy.

  • Does NOT require riding with a Driver’s License or Instruction Permit (eScooters require them!)
  • No license plate required
  • Passengers are allowed as long as the bike was designed for it
  • Can ride on existing bike infrastructure
  • Speed limited to 20 mph
  • Follow most of the same laws as non-motorized bicycles
  • Helmet required for riders 17 years and younger
  • No minimum age limit


Some accessories I recommend for this bike for added convenience and safety:

  • Rhinowalk Pannier Cargo Bag: A 27L, waterproof, very visible bike, laptop, and shoulder bag for a bike rack
  • Ball Bungees: To fasten cargo more securely to the rack, such as my favorite Hydro Flask water bottles that can hold ice for days
  • Salzmann 3M Spoke Reflectors: For increased visibility in the dark
  • Bar End Bike Mirrors (like Brisk, Tagvo, or Zacro): To see behind you
  • Rear rack seat cushions
  • Kootu Folding Pedals: To take up less storage space and not get snagged on things
  • Burley Trailer Coupler: So trailer can be switched to another bike (ie. bike failed or ran out of battery)

Final Thoughts

My brother and I were quite happy to see the Macwheel Ranger 500 already (mostly) preassembled and properly tuned right out of the box. The 350W motor gave great assistance while pedaling around the city trails, but for some reason, its maximum speed was only 15.5 mph when the Metakoo Cybertrack 100 and Googo SY26 (both also 350W) could go 20 mph. It was, however, a better eBike with 7 gears than the single speed Gyroor C3 because if the battery ran out, having additional gears would tremendously help with navigating inclines with more ease.

Macwheel Ranger 500, Woom 3 Kids Bike, Burley D’Lite Carrier (Train crossing)

The ability to remove the lockable 360Wh battery conveniently allowed it to be charged without having to bring the entire bike to the AC outlet. It also provided the option to replace a depleted battery for as long as Macwheel made replacements available.

Biking is both a healthy activity and a great way to bond with one another, and having an electric bike for family trips has become a MUST for me to help stave off leg cramps while towing my children, one of their bikes, and snacks in a bike carrier.

Do I recommend the Macwheel Ranger 500? Yes. It has good range, swift acceleration, comfort, and commute-friendly features (ie. rear rack, battery-powered lights). I can see why my brother and his wife like it. But, if you are someone like me who is used to riding a Santa Cruz Heckler or prefer the mountain bike look, then either the Metakoo Cybertrack 100 or Googo SY26 are the ones I recommend.

Where To Buy

  • Kootu Folding Pedals | Ball Bungee Cords | Rhinowalk Pannier Cargo Bag
  • Salzmann 3M Spoke Reflectors
  • Bar End Bike Mirrors: Brisk, Tagvo, Zacro
  • Rear rack seat cushions
  • Hydro Flask Insulated Water Bottles
  • Additional Trailer Coupler so Burley can be switched to another bike (ie. bike failed or ran out of battery)


  • HeyBike Cityrun: Beautiful, 26″ electric cruiser bike with 500W motor, 7 speeds (21mph)
  • Polarna M4: 20″ foldable, electric bike with 750W motor, 8 speeds (30mph), and 4″ fat tires
  • Jasion EB7: 20″ foldable electric bike with 3″ fat tires, 7 speeds, and can accommodate 5’1″ – 6’2″ tall riders
  • Googo SY26: 26″ electric mountain bike with 21 speeds, large informative LCD, electronic headlight and horn, and solid build
  • Metakoo Cybertrack 100: 26″ electric mountain bike with 21 speeds and a clean look
  • Ancheer AM001907/AN-EB001: 26″ electric mountain bike with 21 speeds, electronic headlight and horn, and powerful, Rapid acceleration
  • Gyroor C3: Single speed, electric, semi-foldable, and priced fairly low

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