Best Electric Bikes Under 1000: Top 8 Budget Picks for 2023
For the average commuter, an electric bike can be a real life-saver. They’re eco-friendly, convenient, versatile, perfect for long-distance rides, but, more often than not, they can be quite an investment, too. And yes, most do come with a relatively hefty price tag.
However, with a bit more research, it’s possible to find some more affordable options without sacrificing build quality or performance along the way.
We’ve done the hard work for you. Continue reading, and we’ll walk you through our round-up. Our goal for today is to show you that you can find one that will fit your needs and requirements, without draining your budget.
In a hurry? After 37 hours of research we recommend:
Aventon Pace 350
Nothing beats an electric bike cruiser when it comes to casual rides around town, and with this model from Aventon, a brand that delivers quality electric cruisers time and again, takes first place in our review. We cheated a little since it ‘s priced at just over 1000, but the extra few dollars is certainly well worth spending.
Quick Comparison Table
Off-Road Pick Ancheer E-MTB
Our Top Pick Aventon Pace 350
Budget Pick eAhora XC100
Ok, before we get started, we want to give you a overview of how we structured this review.
We split the review into 4 subcategories, namely:
Best E-Commuters under 1000
Our Overall Winner. Aventon Pace 350W Step-through
Aventon Pace 350
Ok, I know I chose a bike that comes in at just over 1000 as the winner of this review, but seriously, the Aventon Pace 350 is leagues above the other ebikes in this review. After reading this mini review, and comparing the specs to the other bikes in this price range you will understand why.
The Aventon Pace 350 is a charming city bike that nicely combines style, comfort, and power to offer a pleasant riding experience. Unlike most e-cruisers with a speed cap of 20mph, it adds more oomph to your urban rendezvous with an extra 8mph, ensuring you’re never running behind schedule.
Powering the bike is a 350W rear hub motor with 500 watts of peak power. This can propel you to a top speed of 20mph, both via pedal-assist or throttle mode. With 5 different levels of pedal assist, you get a chance to customize your ride depending on the power in your legs.
Alternatively, you can use the throttle for a more laid-back experience, but note that this will only work when you complete a full revolution of the cranks. The easy-to-use control pad and throttle are conveniently positioned on the handlebar to allow for ready access while the display is backlit for effortless reading.
Backing the motor is a 417.6Wh lithium-ion battery with Samsung cells. This comes with enough juice to power your ride for between 25 and 40 miles depending on the pedal-assist level you’re using.
You’ll be impressed by the relaxed geometry of the Pace 350, which features nicely swept-back mid-riser handlebars with ergo grips and a wide, extra plush saddle to make for an upright and comfortable riding posture. The bike is also what’s known as a step-thru e-bike, which makes it easier for less flexible folks to get on and off the bike.
A large and easy-to-read LCD is mounted at the center of the frame, allowing you to set and control the different electronic components on the bike. It displays useful ride data like pedal-assist level, speed, range, distance covered, etc., and features a backlight for night reading.
Best Ultra Budget Commuter. Velowave Rad3
Velowave Rad3 electric road bike comes in 4 cool colors, matte black, orange, green, and space silver.
This model is suitable for any type of rider, whether an experienced cyclist or a beginner.
This e-bike is also crafted out of aluminum alloy, and it has fixed integrated die-cast front forks, Rad3 comes equipped with a Shimano 7-speed transmission system, CST/Kenda special road tires, and Kamros dual disc brake system.
The bike weighs only 37.5 lbs, meaning you can easily carry it up and down stairs or take it to the subway.
Velowave Rad3
This road e-bike is equipped with a Bafang 250W brushless motor, which can reach a maximum speed of 15mph and provides enough power to climb almost any hill with minimum effort.
The battery used in this e-bike is a 36V/6.4Ah Samsung cell battery, which offers a cruising range of about 30miles which should be more than enough to meet the needs of daily riding. The battery is concealed in the frame, meaning it gets better protection, a lighter appearance, and more space for a bottle.
The Best Folding E-Bikes Under 1000
Designed to be folded into a more compact form, folding electric bikes are a revolutionary, game-changing concept that took the biking industry by surprise.
And once you include the convenience of having a battery-powered motor into the mix, you get one of the most versatile means of commuting.
BEZIOR X500 Pro Folding Electric Bike
This electric folding bike is a good option for anyone who’s looking for foldable electric bikes under 1000. The collapsible frame is made of 100% aluminum alloy that makes it ultra-lightweight and the folding feature means you can easily store it as it takes up minimal storage space.
This type of electric bike is ideal if you want to travel with it as you can put it in your trunk and it won’t take up much space.
The X500 Pro might have an entry-level price, but it certainly offers much more than that. The motor is where it all starts, and it’s one of the stars of the show.
The brushless motor with 500 Watts of power offers help with some of the most unforgiving terrains you’ll find yourself exploring.
BEZIOR X500 Pro Folding Electric Bike
Battery is another aspect where the X500 Pro shines in all its glory. The battery that BEZIOR opted for is a 48 Volt one with a charging time that’s manageable and a range that the competition can only dream of.
10.4 Amper hours gives you plenty of power and capacity to receive assistance from this platform for up to 100km, which is quite a lengthy ride.
It’s worth mentioning that the pure electric mode can provide you with up to 45km, and the power-assisted mode can get you up to 100 kilometers in range.
The X500 Pro adopts the ZOOM mechanical disc brakes. It features a dual system on both front and rear disc brakes, which allows for pretty smooth braking.
Extremely Portable. battery and frame together weigh 51 lbs.
The tire size for the BEZIOR X500 Pro is 26 1.95 inches. These tires are quite sturdy and durable while also providing the rider with amazing stability.
When talking about e-bikes, especially mountain and off-road e-bikes, the problem with tires is that they’re often made just for mountain biking or for commuting.
These tires can do both, and they can do it pretty well. In addition to their versatility, the tires on the X500 Pro have anti-skid and anti-vibration features, making them perfect for any type of terrain, especially in rural areas.
All in all this is a well-rounded e-bike. The fact that it’s foldable and can easily be transported by other means of transport from point A to point B is quite an awesome feature. Standing at 51lbs, it’s lightweight and not a hassle to move.
The X500 Pro provides you with stability and safety throughout lots of different terrain types, from mountain roads and gravel roads to smooth city streets, which are all nice options to have.
Best Electric Mountain Bike Under 1000
Designed to handle rough, uneven terrain that typical road bikes never could, the best electric mountain bikes have the added advantage of adding motor power and speed into the mix, as well.
So, whenever the terrain becomes too much for you to handle, you can rely on the bike’s motor to take over and drive you where you need to be.
eAhora XC100 Electric Mountain bike
If you’re in search of an electric bike under 1000 for both commuting and outdoor exercising, we recommend the eAhora XC100. This bike has a 350W brushless motor that is connected to the intelligent controller via E-PAS.
Thanks to the aluminum alloy frame, this e-bike weighs only 50lbs. Even though it is a lightweight bike, it can support up to 220lbs.
The power source of this electric bike is a 48V 10.4Ah Samsung lithium battery. The battery is removable and it offers powerful climbing and acceleration capabilities and assisted travel up to 50 miles with a single charge at top speed 22 mph. The battery is securely placed in a hidden battery case, ensuring nothing will happen to it in case of an accident.
eAhora XC100 Electric Mountain bike
Aside from that, another great feature is the Shimano 7 speed shifter and the M370 derailleurs that ensure accurate and smooth shifting. You can drive safely knowing that the short braking distance is ensured, and the brakes aren’t bad as well.
eAhora electric bicycle is well equipped with front and rear Tektro mechanical Disc brakes. The cleverly placed thumb throttle is another safety feature because it doesn’t compromise your grip when driving on bumpy terrain or during harsh weather conditions.
Innovative regenerative technology, providing extra range.
The user-friendly LED display is waterproof and password protected. There are three working modes to choose from: electric mode, PAS mode, and fitness mode. The electric mode is the best for long-distance travel, the PAS mode offers a personalized riding experience, and the fitness mode is ideal for exercising.
We really appreciated that E-PAS technology is also a regenerative technology. You can now ride over 15mph for a longer time thanks to the Smart energy regeneration technology that charges the battery for 20% power as you ride. On top of that, the Smart sensors will engage the system to charge up to 60% when no energy is being consumed (when you’re going downhill).
You can ride comfortably while the suspension absorbers effectively filter out vibrations during bumpy rides. The mute function of the E-drive system effectively reduces noise during riding, and it is a welcome addition for all people who don’t like loud bikes.
However, there are a few things we thought were inconvenient. There’s no water bottle holder, and the cables in the front could be organized better.
Yiilove 26” Electric Mountain Bike
The Yiilove 26 electric mountain bike is equipped with all the right features that make it suitable for any kind of terrain, from smooth city streets to bumpy off-road hills and mountains. This mountain bike is among the top in this price range, and it’s an ideal choice if you’re new to mountain biking.
To be honest, the motor is not as powerful as we expected, especially considering you can find bikes with twice as powerful motors in the same price range. Nevertheless, the 250W brushless motor is still good enough to tackle many challenges.
This bike comes with a 36V 8Ah lithium battery. The battery is removable giving you the option to charge it both on and off the bike. You can reach the top speed of 13-18 mph, and under ideal conditions, it can go as far as 13-18 miles with a single charge.
Yiilove 26” Electric Mountain Bike
Admittedly, it doesn’t reach the same range as many other bikes (and the top speed is not as fast), but it’s still quite good. keep in mind this is one of the most affordable electric mountain bikes out there.
A Worthy Contender For Top Position
There are three working modes you can choose from. the pure electric bike, assisted bicycle, and normal bike. The pure electric bike is the one to go with if you want to enjoy long-distance traveling without pedaling. There’s also the option to choose the PAS mode. The pedal assist mode has three levels for customized riding experience. The Smart LED display features battery power and gear indicator and it’s placed on the 26 wheel.
One of the best features of this mountain bike is the classic Shimano 21 speed gear and top of the line front and rear brakes that together with the speed shifter guarantee reliable shifting and powerful braking.
This is a foldable mountain bike, and although its frame is constructed out of high-quality aluminum alloy, it’s quite lightweight. The bike weighs 55lbs, and since it’s foldable, it’s convenient to carry and it doesn’t take up much space. Plus, it’s also comfortable thanks to the comfort shock absorption feature of the carbon steel front fork.
One downside of this affordable bike is that the pedals are surprisingly low-quality.
ANCHEER Electric Mountain Bike
Whether you’re making your way home from work with some cargo or hitting some off-road paths with hills, this folding electric bike will handle it.
Its sleek, imposing presence that combines the cool, yet robust mountain bike design is bound to draw attention.
Constructed out of aluminum alloy, and topped off with an anti-exposure, rust-resistant finish, it’s both durable and lightweight, which is the perfect combination portability-wise.
ANCHEER Electric Mountain Bike
The cushioned seat is height adjustable and paired with a mid-curve handlebar so that you can adapt it to your body type. However, although it’s far from uncomfortable, it may not be to everyone’s liking.
The drivetrain comprises out of an impressive 21-speed Shimano transmission system. Besides giving you plenty of gearing options in both pedal assistance and throttle-only modes, it has the added benefit of making the Ancheer feel a lot less like an average bike, and more like a full-blown mountain bike.
Its stopping power comes from dual, front and rear mechanical disc brakes. They feel responsive all around, without being overly touchy or requiring too much force to engage.
The 26-inch, six-spoke wheels are made from double-layer magnesium alloy and utilize a versatile anti-slip tire tread design, and a high-strength carbon steel front fork is there for a sufficient amount of shock absorption.
A 36V/8AH Lithium battery powers the 250W brushless rear hub motor develops a speed of around 15MPH, and covers distances of up to 30 miles, depending on one of the three work modes used.
Best Electric Cruiser Under 1000
Best suited for flat surfaces and lower speeds, cruisers are intended for casual settings, relaxing rides around town, running errands, or making your way around campus.
Combining this casual vibe with a battery-powered motor is what truly took things to the next level, though.
Aventon Bikes Pace 350
The Pace 350 is a great choice if you are looking to open up your biking possibilities with a battery-powered two-wheeler that won’t strain your budget. This simple-looking yet no-nonsense e-bike comes with a nice set of features to provide you with a fulfilling biking experience.
Designed with a diamond-aluminum frame, the bike delivers an optimal balance between weight and sturdiness. It tips the scale at only 46lbs but can support a maximum load of 250lbs. The frame also features a semi-integrated battery with all the cables concealed inside the downtube, which results in a clean and seamless look.
Meanwhile, the battery is equipped with a lock to help it stay intact during riding and starve off would-be thieves. Although the Pace 350 doesn’t come with fenders, the manufacturer included bosses on the fork and frame to let you mount fenders and a rack for a more urban-friendly ride.
A step-through frame design makes for easy mounting and dismounting while the handlebar features a 15-degree sweepback build to make for a comfortable riding posture. This is reinforced by ergonomic grips, as well as a wide and well-cushioned seat.
Powering the bike is a 350W rear hub motor with 500 watts of peak power. This can propel you to a top speed of 20mph, both via pedal-assist or throttle mode. With 5 different levels of pedal assist, you get a chance to customize your ride depending on the power in your legs.
Alternatively, you can use the throttle for a more laid-back experience, but note that this will only work when you complete a full revolution of the cranks. The easy-to-use control pad and throttle are conveniently positioned on the handlebar to allow for ready access while the display is backlit for effortless reading.
Backing the motor is a 417.6Wh lithium-ion battery with Samsung cells. This comes with enough juice to power your ride for between 25 and 40 miles depending on the pedal-assist level you’re using.
Included in the package is a 356V 2Amp fast charger that fully recharges the empty battery in 3-4 hours. Additionally, the Pace 350 rolls on a pair of large 27.5” x 2.2” Kenda tires that nicely absorb the shock on bumpy roads to keep you at ease throughout the way.
Overall, this bike will be a great option for anyone who enjoys a friendly ride with a slight injection of electric assistance. The motor offers you just enough boost to take the strain out of riding but the lightweight design of the bike implies you can comfortably ride it as a normal bike whenever you feel like putting in some work.
The only grievance is that the manufacturer chose to go with cadence sensors as opposed to torque sensors, which are generally more efficient for battery life. Furthermore, the rear hub motor means the bike can be slightly unstable on hilly climbs, especially when you’re not using the motor assistance.
Specifications
- Motor: 350W Rear hub motor
- Battery: Lithium-ion 36V, 11.6Ah (417.6Wh) with Samsung cells
- Range: 20-45 Miles
- Weight Capacity: 250 lbs.
- Bike Weight: 46 lbs
- Charging Time: 3-4 hrs
- Wheels: 27.5 x 2.2 Kenda Kwick Seven Sport
Eahora Ebike Reviews
Fabulous ride. I purchased it to run errands around town. We have solar panels so my ride is free. I had many questions and the support was immediate and helpful. It is an attention getter.
Date of experience : June 11, 2023
The customer care team is wonderful
The customer care team is wonderful and prompt. I want to thank you for fixing all the issues with my purchases from you and your partners. I have bought the M2 and the M8S, they are still working great and everyone asks where to get one. lol Plus my son loves the M8S, he is 14 and rides it like a pro, the controls are simple and the ride is smooth and steady. Thanks again. you exceeded expectations once again !
Date of experience : June 07, 2023
They offer you 25 in exchange for a…
They offer you 25 in exchange for a review on their website, but money will never arrive. After 100 miles of use, front brake crashed and I had an accident. They did not even answered my email, nor offered to repair the bike. The bike itself looks good as far as it is brand new, but soon it begins to fall apart.
Date of experience : May 28, 2022
They are an awesome company they really…
They are an awesome company they really help there customers out if need be I recommend them Highly they have good bikes at a fair price
Date of experience : May 26, 2023
Nice and listening
Eahora has always been with me. I bought a Eahora azarias and everything was going fine until my charging port caught on fire. They were quick to help me out and sent me a new one. Overall they’re not bad for a Chinese company
Date of experience : May 30, 2023
Awesome bike/Awesome Customer Service
There was an issue with the shipment and the wonderful customer service (Lisa) assisted me all the thru the process and swiftly settled it and made more of a happy customer. As for their products all I can say is the M1P is a well built electric scooter and everywhere I go, I am detailing where and how much I paid for it. It’s a awesome bike
Date of experience : May 01, 2023
Damn Good Bike, Responsive Customer Service
I purchased the AM200 2023, and could not be happier! Best full suspension e-bike for the money. The power and responsiveness of the controller and motor exceeded my expectations. The 20ah battery hasn’t let me down yet, providing all day riding in the Rocky Mountains. Very helpful customer service, albeit that there is a time delay for a response due to location.
Date of experience : May 15, 2023
The Eahora X7 Special 2023 is a beast!
I purchased an Eahora X7 Special 2023 on Eahora’s website and I couldn’t be happier. It is incredibly nimble and powerful.1000 watt bike for 1499 including tax and shipping.Customer service has been very helpful, even with small questions and they respond within a day.My only small complaints: The shock absorber in the rear is not that effective at combatting bumps and the throttle is too sensitive, making it challenging to hold a steady speed over rough terrain. Other than that this thing is perfect.It will cruise at 30 miles an hour for mile after a mile and climbs hills with ease, even super steep mountain trails with a little pedal assist.The hydraulic brakes are strong and quiet and require very little effort to engage.It feels solid yet nimble on the road and can handle any kind of terrain, gobbling up gravel and sand like it’s nothing.I put saddlebags on mine and haul my tripod and camera gear out into the field. This thing is a lifesaver!
Date of experience : May 12, 2023
Eahora M1 2 seater is the Cat’s Meow
I absolutely love my Eahora M1 two-seater. The acceleration is quick and the ride is smooth. I have had a lot of compliments, plenty of looks, and a neighbor that’s going to buy one. it is worth every penny… if not more. The service I have received has been more than fantastic and I want to call out Lisa for she responds as fast as the bike accelerates. The quality is spot on.RespectfullyKen Freeh from Merryland
Date of experience : May 06, 2023
I am very happy with my new bike, I bought Eahora Urban Special
I am very happy with my new bike, it is very easy to get on, controls are easy to use and it is a nice ride. My husband had purchased one about 2 years ago and likes his. I would definitely recommend Eahora Ebikes.
Date of experience : March 23, 2023
Eahora goes above and beyond to satisfy…
Eahora goes above and beyond to satisfy the customers. Lisa is fantastic and will help you with all of your questions and needs.
Date of experience : May 17, 2023
Frame cracked at stem riding really…
Frame cracked at stem riding really mild trails near my home is the ace actually trail capable. The company allready has sent me a frame. Nervous weather or not to upgrade to an ace i dont know that it is capable of trails above mild. What kind of trails are you guys riding on the Ace bike the trails im used to have unavoidable areas where you are coming off the ground weather you plan on it or not.
Date of experience : September 20, 2022
The Good Old Days
The design of the M1P is a real eye catcher, I get looks and questions just about every time I ride it. It reminds me of the days when I rode the gas powered Motor cycles when I was younger.
Date of experience : May 10, 2023
Too good for this price
I’ve been riding an eahora azarias for 6 months and I just hit 800 miles on my odometer. Absolutely loving it. 48V 18Ah battery gets me for days commuting in city before I have to charge again. No other bike at this price range will give you the range (50-60 miles with moderate pedaling at PAS 5, which is the fastest option) and the speed (30-32mph tops) as well as the rear suspension for smooth rides. I went into 10 inch potholes with this thing and it didn’t even care and kept riding smoothly. Brakes perform really well for a mechanical disk brake too. The flashlight is decent, but I’d recommend buying an additional high-mounted flashlight. Something like CATEYE 700 which will bend the light square like a car headlights so as to not blind incoming vehicles
Date of experience : March 24, 2023
A high quality fun scooter
This scooter is fun to ride, it is well built and neat looking. EAHORA gave me a great deal, delivery was fast and the company has stayed in contact with me. I am very satisfied with the purchase.
Date of experience : May 08, 2023
These guys went abov. e and beyond for me…
These guys went above and beyond for me I would definitely recommend them to everyone they are very attentive to there customers they always answer my emails within 24 hrs most of the time within 2. Hours and I can honestly say these guys will go out of there way to help ppl thank you again to everyone at ehora bikes
Date of experience : March 31, 2023
Our Eahora x7 plus bikes performed…
Our Eahora x7 plus bikes performed GREAT as we took them to MEXICO and did the 52 mile ROSARITO to ENSENADA organized bike ride. With a lot of up hills, we pedalled at the start down the coast without the batteries turned on to save in case they ran low but to our surprise and Overwhelmed ENJOYMENT ! We did not need to as they flew down the course and up the steep EL TIGRE mountains with plenty of battery life left. Me my wife and brother will do it again this year with the confidence on our X7 plus bikes knowing they are proven and awesome! Thanks for building the fun into bikes after age 60 again.
Date of experience : September 25, 2022
Eahora supplied me another Certificate…
Eahora supplied me another Certificate of Origin when the origina’ got lost in the mail. No questions asked.
Date of experience : March 30, 2023
I love my AM100
I love my AM100! It allows me to continue riding at an advanced age. I love cycling and have done several bike tours with my wife. We requested e-bikes on our last ride and had agreat experience. We can noe ride together on our local rides The controls allow you to set a speed, so I can match her and stay together. I purchased mine used so I don’t know how well cared for it was. I had some issues and Eahora service was out standing and quick to respond. A great company and wonderful employees!
Date of experience : February 15, 2023
Scam/company steals money
Did not recieve everything with bike, notified the company, they said they would send missing parts, and never sent them. And are now refusing to return the brand new bike, and told me only way they will accept return is in original box and they would deduct about 1000 in order to return the 1300 item. when I asked for a prepaid return label and said they could take the shipping amount out of my refund, but a since when is shipping over a thousand dollars? See picture of email. They don’t honor their product, my advice? buy somewhere else! Save yourself the hassle.
Date of experience : February 27, 2023
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Replied to 3 out of 9 negative reviews
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INFINITEBIKER GOLF M6G 60V 2000W Electric Fat Tire Electric Golf Scooter
INFINITE-BIKER Electric Golf Scooter M6G has a removable battery, 204.0 fat tires, 2000W powerful motor, ball box. This powerful electric golf scooter can be perfectly adapted to lush hilly terrain or stunning oceanside courses, allowing you to ride smoothly on the course, and make it easy to master the pace of the play.
2000W DC Brushless Motor, large overload torque-119Nm. built for the wild and can achieve up to an amazingly unprecedented 92% high efficiency. Instant acceleration and 30-degree slopes.
60V 25Ah Removable Lithium Battery. On a single charger, range reach 28 miles (affected by rider weight, terrain, and weather). 67.2V 5A charger makes the charging process as short as 4-6h. The 60V 35A integrated controller achieves short-term acceleration.
Dual Hydraulic Brakes, Full suspension ensures a steady grasp of road conditions. Harley Motorcycle Design, Full suspension greatly reduces the bumpy feeling. Max load: 440lbs. Snow Road Tire, Can Go Anywhere, Master of All-Terrain.
The mounted storage box holds scorecards, balls, keys, and other small items. This big-wheel golf cart motorcycle is multi-use; suitable for golfing, hunting, fishing, general riding, and more. Cooler box keeps food fresh.
TECHNICAL SPECIFICATIONS
| ELECTRONICS |
| Battery | 60V/25AH lithium battery, 25 miles depends on the speed. |
| 60V/35A Integrated controller |
| 2000W Brushless DC Geared Motor with 119 NM max motor torque, up to 20MPH(max speed). Motor brand: QS motor. |
| One level gear throttle in the default. |
| 67.2V~5A quick charger, fully charged with 4-6 hours |
| Motor-style LCD with battery level, speedometer, odometer, km to mile conversion, and more. |
| Front: Oversized headlight with turn light Rear: Reflector on the fender |
| Big Foot Kickstand |
| COMPONENTS |
| Tires | Straight grain vacuum tubeless tires |
| Front and Rear Hydraulic disc brakes |
| Seamless iron alloy pipe |
| Front: Hydraulic shock fork Rear: Spring steel shock |
| Straight grain leather seat |
| Foldable |
| Made of AB material |
| GEOMETRY |
| Seat Height | 28.7 | Handlebar Height | 43.7 |
| Total Length | 78.7 | Handlebar Width | 39.4” |
| Rear Suspension Length | 9.84” | Footrest Size | 9.84” 4.72” |
| Kickstand Length | 9.65” | Controller Size | 7.09” 3.62”2.17 |
| Cooler Box | 15.411.49.4 | Golf Bag Holder | Length:24.4/Inside Diameter:9.4 |
| Saddle | 14.2” 10.2” | Golf Case | 134.3 |
| Gradeability | 30° | Tire Pressure | Front: 200 kPaRear: 250 kPa(Note: The tire pressure must not exceed 250 kPa) |
| Gross Weight | 191.8 lbs | Net Weight | 68 lbs |
| Maxload | 440 lbs | Recommend Rider Height | Over 4’6” |
Accessories included:1 x Charger;1 x Tool kit;1 x Manual;1 x Front fender;1 x Rear fender with integrated direction indicator and brake light;1 x Phone holder with USB port;2 x Reflective warning strips attached to fork;A pair of rearview mirrors.
Estimated shipping and delivery is 7-12 days business days if the product is in stock.
Infinitebiker products come with a 1-year warranty against manufacturing defects. You can view the Infinitebiker warranty by clicking here.
Infinitebiker has a 15-day return warranty. You can view the return details by clicking here.
Click here to view Infinitebiker’s full line electric scooter collection
Click here to view all our electric scooters.
Shipping Policy
UrbanBikesDirect.com goal is to fulfil your order within 3 hours of your purchase. By Achieving this we have the quickest shipping times in the industry.
Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days if in stock and delivery time varies between 3-10 business days if your product is in stock.
All ebikes are shipped domestically.
Select Electric Skateboards can have extended lead times if they are located overseas and not in stock in the US.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
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- Provide us with a phone number where you can be reached by customs when your bike arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most electric bikes, USPS for small parts and accessories, and freight for large bikes.
- If you don’t receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@urbanbikesdirect.com
- Please inspect the packaging of your items when they arrive.
- If there are any bike damaged upon arrival, you can file a warranty claim to get replacement parts for anything that’s damaged.
- If your item(s) do arrive damaged, please send photos to support@urbanbikesdirect.com and we will process an insurance claim on your behalf.
Cancellations Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the bike ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
- From time to time, a bike may run out of stock at our warehouse and the website wasn’t updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different electric bike, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- UrbanBikesDirect recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify UrbanBikesDirect immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed electric bike:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Urbanbikesdirect.com immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@urbanbikesdirect.com