Aostirmotor All Terrain Electric Mountain Bike S18. All terrain e bike

Aostirmotor All Terrain Electric Mountain Bike S18

  • Great Performance: 264.0 fat tires provide you with the comfort, stability, and confidence to take your S18 wherever you want to adventure. It can ride 30km in pure electric mode. Load capacity: 300lb.
  • Outstanding Design: Our powerful 750W motor is coupled with our 720Wh high capacity lithium battery! This combination will take you further, and have you tackling hills and terrain you’d only ever dreamed of! S18 features a front suspension fork and a rear spring shock for a controlled, engaging, smooth ride.
  • Easy to assemble: 90% pre-assembled. Our electric bicycles still require customers to assemble pedals, handlebar, front tire, display, etc.
  • Please note: Due to logistics policy, your order will be shipped with two packages. One package is BICYCLE and the other is BATTERY.

All Terrain E-mountain Bike

  • Our powerful 750W motor is coupled with our 720Wh high capacity lithium battery.
  • S18 features a front suspension fork and a rear spring shock for a controlled. engaging, smooth ride.
  • 264.0 fat tires provide you with the comfort, stability, and confidence to take your S18 wherever you want to adventure.
  • It can ride 30km in pure electric mode.
  • Load capacity: 300lb.

S18-Black

Strong Endurance Mountain Bike

We designed the S18 to give you the absolute best riding experience. It embodies a thoughtful balance of classic design, powerful performance and practical utility features.

Affordable, High Quality, Powerful

750W MOTOR

With Maximum Torque 85 N.m

The rear e-bike motor is designed to provide power and boost to riding. Arriving at your destination relaxed and ready to get on with your day.

Great Performance

48V 15AH BATTERY

Get up to 20 miles on a single charge and easily recharge the battery on or off the bike.

Great Performance

SW-LCD DISPLAY

Programmable, Fully Customizable

aostirmotor, terrain, electric, mountain, bike

We’ve made it easy to control your E-bike. With five levels of pedal assist and a throttle at your finger tips, it’s never been so easeful to get around. Plus, the handlebar display always lets you know how much farther you can go.

Great Performance

26×4.0 Granulated Fat Tires

Provide improved grip and traction on the most terrain. It can offer you an easy and smooth riding experience.

Rear Spring Shock

The reliable and robust performance rear coil shock which makes riding no longer bumpy.

Front 180Mm Disc Brakes

Sensitive front 180mm, rear 160mm mechanical disc brakes provide ample braking force even in the harshest conditions efficiently.

Dental Plate

Durable aluminum crankset guards to provide further protections to the chainring and help the chain stay to travel over rough terrain.

LEARN MORE ABOUT THE DETAILED SPECIFICATIONS

Shipping times vary from 1-3 business days if in stock and delivery time varies between 3-10 business days if your product is in stock.

You can view the Aostirmotor full warranty by clicking here

Aostirmotor has a 30 day return policy. You can view the return details by clicking here

Click here to view Aostirmotor full line electric bike collection

Click here to view our Electric Bike Buyer’s Guide

Shipping Policy

UrbanBikesDirect.com goal is to fulfil your order within 3 hours of your purchase. By Achieving this we have the quickest shipping times in the industry.

Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days if in stock and delivery time varies between 3-10 business days if your product is in stock.

All ebikes are shipped domestically.

Select Electric Skateboards can have extended lead times if they are located overseas and not in stock in the US.

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Tracking an Order

UrbanBikesDirect.com will send you automated tracking updates once we receive the tracking number for your order. You can also track your order by clicking here.

  • You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
  • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
  • If your item is on backorder or unavailable, we will reach out to you via email.
  • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
  • If your order is stock and your credit card is approved by our fraud guarantee department, the bike ordered will ship within 1-2 business days from the date of your order.
  • We will send you the tracking information within 24 hours to the email address you provided when checking out.
  • We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part freight orders may not ship until the following day).
  • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
  • Shipping costs are included with any unit going ground to the lower 48 states. AK HI ship by AIR at additional cost.
  • We do not offer Cash On Delivery.
  • A phone number is required by the freight company so a delivery appointment can be made.
  • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
  • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
  • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the electric bike ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our electric bikes to your country.
  • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
  • To avoid a delay in receiving your order from customs, consider the following:
  • Provide us with a phone number where you can be reached by customs when your bike arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
  • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
  • We do not refund original shipping charges for goods that are refused for delivery at customs.
  • We will deduct all additional fees resulting from refused international shipments from your refund.
  • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
  • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
  • We ship via UPS and Fedex for most electric bikes, USPS for small parts and accessories, and freight for large bikes.
  • If you don’t receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@urbanbikesdirect.com
  • Please inspect the packaging of your items when they arrive.
  • If there are any bike damaged upon arrival, you can file a warranty claim to get replacement parts for anything that’s damaged.
  • If your item(s) do arrive damaged, please send photos to support@urbanbikesdirect.com and we will process an insurance claim on your behalf.

Cancellations Refunds:

  • All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
  • If your item is on backorder and you accept the backorder, we will hold your payment until the bike ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
  • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
  • From time to time, a bike may run out of stock at our warehouse and the website wasn’t updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
  • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
  • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different electric bike, or cancel the order altogether.
  • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.

This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.

Important Freight LTL Shipment

How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

  • Carton damage requires visual inspection of contents of the unit.
  • UrbanBikesDirect recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify UrbanBikesDirect immediately.
  • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
  • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

Carton packaging has excessive damage with the exposed electric bike:

  • Refuse shipment
  • Sign carrier paperwork: “Carton damaged and refused”
  • Notify Urbanbikesdirect.com immediately.

If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@urbanbikesdirect.com

Zebra Premium All-terrain Electric Fat Bike by HIMIWAY

A Blend Of Mountain Urban Cruiser

Updated 6061 Aluminum Frame Fully Integrated Battery Design

Himiway uses high-quality 6061 aluminum for the frame to give the bike unparalleled durability. Its reserved fork accommodates wider tires which allows you to upgrade to 4.8-inch tires. The integrated design gives you protection from inclement weather, eliminating up to 98% of common mechanical failures.

48V 20AH Samsung/LG Lithium-ion Battery

Himiway Zebra combines the new Samsung/LG battery technology with a 5000mAh single cell capacity in a smaller size but larger diversity. Compared with 3500mAh cells made of nickel, cobalt and manganese, this 960Wh battery efficiently improves the range, stability and safety of Himiway bikes. A single charge can last up to 60 miles on pure electric power and over 80 miles with pedal-assist. The battery will maintain 80% capacity after 1000 charges.

60-80 MilesPer Charge

5000mAhSingle Cell Capacity

960 WhTotal Battery Capacity

7 hoursTime Until Fully Charge

750W Upgraded Brushless Geared Hub Motor

Use the latest updated inner ring specialized in high temperature resistance and better heat dissipation, which can reduce the motor magnets’ attenuation speed to guarantee a longer life expectancy. The 750W brushless gear hub motor can help you conquer even the most rugged terrain easily.

FULL SPECIFICATIONS

Battery: 48V 20Ah Samsung/LG lithium batteryRange: 60-80milesHub Motor: 750W brushless gear motorTotal Payload Capacity: 400 lbsRecommended Rider Heights: 5’3 ~ 6’4Charger: US standard 3.0 A Smart chargerController: 48V/22ADisplay: LCD display with USB chargingWeight: 79lbsPedal Assist: Intelligent 0~5 level pedal assist

COMPONENTS

Tires: 26 x 4 Kenda fat tiresBrake lever: Aluminum alloy comfort grip levers with motor cutoff switchRear Light: Integrated TaillightFreewheel: Shimano 7 speed gear shift systemBrake:180MM Hydraulic BrakesChain: KMC chainStem: Promax MA-400 SSABKCrank: 170mm forged alloyGearing: Shimano- 14-28T BROWN/BKFront Fork: Alloy front suspension fork with lockout and adjustmentThrottle: Half twist throttlePedal: Alloy pedal with reflectorsBike Frame: 6061 Aluminum frameFront Light: 48V LED lightSaddle: SR saddleSeat Post Diameter: 30.9mm length 300mmKickstand: Heavy duty aluminumSpokes: 13 Gauge on the front / 12 Gauge on the back

GEOMETRY

Disclaimer: Some advertising policies allow electric bikes with a max speed of 15.5mph. Ask us via email, phone or chat for more details.

Order Confirmation:As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available, we will process the charges and submit the order for shipment.

Order Shipment:If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@ebikegeneration.com

Shipping Times:Shipping to the lower 48 usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on carrier used and delivery location.

Damages:Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to support@ebikegeneration.com and we will process an insurance claim on your behalf.

eBike Generation has teamed up with different financial institutions to offer you a variety of financing options. If you choose to finance your purchase you can do so during the checkout process.

When checking out on the website you will see the below options. First is the Credit Card option, but immediately below are the 2 financing options. PayPal – Klarna.

Regardless of which financing option you choose, we ship you the eBike immediately.

Each financing option is different and I’ll explain the key points of each one for you on this page so you can make a decision based on which financing option is the best for you.

Need Help Choosing? Book A Call With Our Expert.

Schedule a call with one of our ebike experts and they will help you pick the right product for your needs.

Long Range All-terrain Electric Bike

We pride ourselves on working with only the well-known parts brands in the industry to deliver the ultimate cycling experience. Strict quality control measures ensure that every component of our bicycles is of the highest quality, resulting in a riding experience that is unparalleled in the industry.

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

FREE ACCESSORIES What you will get for each order

Ebike Cover

Chain Lock

Removable 48V 14Ah LG lithium battery

US Standard DC Smart Charger

48V 750W Silent Brushless Motor

Recommended Rider Heights

Waterproof 22A controller

Shimano 7-speed shifting gears

Minimum Seat to Pedal Length 29.9

Maximum Seat to Pedal Length 38.2

Alloy Hydraulic suspension fork

Aluminum alloy grip levers with motor cutoff switch and bell

Half twist throttle with ON/OFF Switch

Headlight and brake light

48V LED light with waterproof cable

Shimano freewheel 7-speed gear

Durable imitation leather ergonomic grips

Tektro 180mm mechanical disc brakes

Ergonomic seat with lifting handle

Diameter 31.8mm, Length 350mm

Shimano 7-speed thumb shifter

Alloy pedal with reflectors

Full coverage of front and rear

12-gauge stainless steel, black

We only provide FREE shipping to the 48 states in the US. But not Alaska, Hawaii, Puerto Rico, and the other U.S. territories.

And we DO NOT ship to PO BOXES or APO.For more details, please refer: Shipping Policy

We pride ourselves on working with only the well-known parts brands in the industry to deliver the ultimate cycling experience. Strict quality control measures ensure that every component of our bicycles is of the highest quality, resulting in a riding experience that is unparalleled in the industry.

48V 14Ah Battery

20MPH (25MPH)

5.3FT. 6.4FT

750W Hub Motor Power

The motor has a peak output power of 1000 watts, making it a powerful option for electric bikes. It also has a climbing angle of 40 degrees with an 80 N·m torque, capable of delivering strong and consistent power to help riders maintain their speed even on challenging terrain.

Shimano 7-speed Shifting

The rear wheel contains 7 chain sprockets, when the chain is around the largest sprocket, the e-bike is in Gear 1, the lowest gear. It can improve riding efficiency, save energy, and increase riding comfort. What’s more, a transmission guard has been added. Prevent the transmission from being damaged when you fall.

Removable Battery

Embedded 48V 14Ah LG battery with fast charging that can fully charge in 4-6 hours. Relying on this long-lasting battery, this e-bike can get 30 miles of range at 20mph throttle-only operation; 55 miles of range using Class-1 pedal-assist mode. The detachable design is convenient for you to remove the battery to charge or replace the spare battery at any time to extend battery life, simple and portable.

Bright LED Headlights

The 48V LED light with waterproof cable provide sufficient illumination to ensure visibility in low-light conditions or bad weather that allows riders to see clearly and be seen by others on the road.

Red Warning Tail Lights

Brake tail light, the tail light lights up red when braking to remind the vehicles and pedestrians behind and protect the safety of riders. Especially in the case of insufficient light or bad weather at night, its role is particularly important.

180mm Mechanical Disc Brakes

Compared with traditional V brakes and caliper brakes, disc brakes have stronger braking force and provide efficient braking force, which can reduce the speed or stop the vehicle in a shorter time, so that the rider can respond to emergencies in a more timely manner. to maintain driving safety.

Durabl Aluminum Crankset

Aluminum crankset guards made for durability and protect the chain and gear. Offer both chainring protection and assistance to the chainstay when navigating rough terrain.

Ergonomic Seat

Adopting an ergonomic seat can provide a comfortable, supportive and healthy riding experience. They help maintain correct posture, reduce fatigue and discomfort, and improve stability and control. Adjustable seat height, adjust the most suitable riding posture according to your height and sitting posture. Enjoy a healthy and happy long ride!

FAQ

In addition to the classic bicycle mode, this e-bike has two other electric riding modes:1. Pedal assist mode with a top speed of 20 mph and a range of 55 miles per charge; 2. Throttle assist mode, using pure electric power, with a maximum speed of 20mph and a battery life of up to 30 miles when fully charged.

Recommended tire pressure will always be printed on the sidewall of each tire. Suggested pressure can be printed as a given maximum (e.g. MAX 60 PSI) or a range (e.g. 80-100 PSI). Even when a range is given, to optimize performance do some testing within that range, as your bike model, payload and riding surface will dictate the optimum PSI for you.

Shipping is free for orders shipped within the 48 contiguous states in the US. However, it can not ship to Alaska, Hawaii, Puerto Rico, and other U.S. territories.

We offer 30 Day unconditional refund guarantee for unopened or unused Items. For the details, please refer to the return policy.

If you find that the Electric bike you purchased is not suitable, you can return it within 30 days (in new, unridden/unused condition) for a refund in accordance with our Return Policy. If you have any questions or concerns regarding the sizing, specifications, or any other aspect of the Electric bike before placing an order, we highly recommend that you contact us by email. Our team will be happy to provide you with all the necessary information and help you make an informed decision.

Customer Reviews

This electric bike was fast delivered. battery last all week running around 56 miles in total. No issues found, very smooth ride, comfortable and stable. Cycling is a good choice. My doctor advised me to do some exercise, the bike seems to be a bit difficult for me, but this ebike just solved my problem, excellent!

Thank you so much for your feedback! We’re thrilled to hear that you absolutely love your new bike. It’s always a pleasure to know that our products bring joy and satisfaction to our customers.

I finally decided to buy Favoto’s electric bike. After a test-riding, I have to say, it was an absolute blast to ride. First of all, the bike itself is very well designed. It’s sturdy and feels solid when you’re riding it. The bike is also equipped with a range of features, including an LCD display that shows your speed, distance, and battery life, as well as a front suspension fork that helps smooth out bumps in the road. But of course, the real highlight is the electric motor. The bike is powered by a 750W motor that provides plenty of assistance when you’re pedaling. There are five levels of assistance to choose from, ranging from no assistance at all to full throttle, and I found that even on the lowest setting, the motor provided a noticeable boost to my pedaling. As for the ride itself, I have to say, it was a lot of fun. The bike felt stable and secure, and the electric motor made it easy to zip up hills and navigate through traffic. I especially enjoyed being able to cruise along at a decent speed without feeling like I was putting in a ton of effort. Overall, I would definitely recommend the FAVOTO Long range ebikes to anyone looking for an electric bike that’s both functional and fun to ride. Whether you’re using it for commuting, running errands, or just cruising around town, it’s a great option that will get you where you need to go with minimal effort and maximum enjoyment.

I love hiking the mountains in the Ojai Valley here in California. Lots of steady elevation on fire roads, which permits both hikers mountain bikers alike. Hiking can only take you so far on foot, and long hikes eat up a lot of hours. Mountain bikers struggle uphill, to then enjoy a quick adrenaline decent downhill. Most eBikes can’t really take you off-road and uphills. and can be rather dangerous with a heavy frame braking downhill. Now, this Favoto eBike is the best of all worlds. The combination of the powerful motor, long-life battery, fat treaded tires and strong braking assist. this bike swiftly got me 10 miles of steady off-road, uphill in 30 minutes without any slow down. Lots of kid-like adrenaline all the way uphill, unlike conventional bikes that really don’t provide fun, painfully struggling uphill. And, the same on foot would’ve taken 2-3 hours. Then, the downhill decent on this bike was steady, and the brakes were very reliable to allow the bike to hustle on the downhill. but quickly and safely brake and slow as needed. I really have to say this bike made me feel like a kid again! I’m so happy I made this purchase of this particular eBike and look forward to years of enjoyment with it. Thank You Favoto team for a great value on an amazing eBike!!

Magicycle CRUISER All Terrain Fat Tire Electric Bike 750W 52V

Shipping is FREE on all our products. As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.Shipping usually takes between 3-7 business days depending on the carrier and your location. As soon as your order is shipped, we’ll send you an email containing your tracking number. We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)

Easy Returns

Returns are subject to suppliers’ return policy (7-90 days depending on the manufacturer) Specific information about each product return can be found on product page. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If eligible for return, we’ll send you a prepaid return label and arrange a pickup.

Price Match Guarantee

At Urban E Bikes we work very hard to ensure that we offer the absolute best online. If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

Financing

We’ve partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries. They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price). You can place your order today and then pay in easy monthly installments later.

FREE Accessories with purchase 280 Value!

At its core, the Magicycle Cruiser is a powerhouse electric bike. Some of the most prolific E-Bikes on the market utilize a 36v battery, and many others use a 48v system to energize the ride. Magicycle chose a 52v system to add extra power and punch to the experience. Not to be slacking, the battery is also rated for 15ah, which ensures that large power won’t be gobbled up with just a few short trips. With a range of up to 60 miles on one charge, the Magicycle Cruiser is sure to deliver both power and endurance. The bike includes a full color LCD display, with easy readouts and easy to understand controls. Using the remote switch conveniently located on the left handlebar, the central display can change pedal assist on the fly, and access ride metrics such as trip set, average speed, max speed, and more. Also, the integrated head-light and taillight run off the main battery pack, liberating the rider from the hassle of changing batteries. Shimano 7 speed gearing, KCM rust resistant chain, alloy front suspension, 180mm mechanical disc brakes, comfort grips and a wide saddle for easy riding. The 18 inch frame size accommodates a wide variety of riders, and still offers a laid back ride with cruiser handlebars that make for a comfortable ride for anyone. The rear mounted kickstand can support the bike’s 75lb weight, even fully loaded with extra cargo. The Magicycle Cruiser includes all the necessary accessories to get the commuter started on the road instantly upon arrival. The integrated rear rack can house both standard and thin pannier rails, and the full coverage fenders keep the rider out on the road. Combined with the lights, these are standard issue for a commuter bike, but the addition of a bike lock, top tube bag. We hope this e-bike can help your family and you explore beautiful scenery with a more enjoyable and comfortable riding experience, fulfill your unsatisfied desire for riding inside your heart to ride free, ride fun.

SPECIFICATION

Battery: 52V 15Ah lithium battery Charger: Short-circuit proof 3.0A fast Smart charger Range: 30-55 miles Controller: 52V 750W FOC Smart controller, Current Range 7-22Ah Hub Motor: 750W brushless gear motor Display Color: LCD display with USB charging Total Payload: Capacity 350lbs Weight: 76lbs/34.5kg Frame size: 18 Pedal Assist: Intelligent 7 levels pedal assist with 12 magnet cadence sensor Tires: 26 x 4 Kenda fat tires Front Fork: Alloy front suspension fork with lockout and adjustment Brake Lever: Aluminum alloy comfort grip levers with motor cutoff switch Throttle:Half twist throttle Lights: Integrated front and brake lights Pedals: Wellgo alloy pedals with reflectors Freewheel: Shimano-14-28T BROWN/BK Bike Frame: 6061 aluminum frame Brake: Tektro Aries MD-M300 Mechanical Disc Brakes Front Light: 6V LED light Chain: KMC chain Saddle: Soft and comfortable Stem: MA-400 SSABK Seat Post: Diameter 30.8mm length 300mm Crank: 42T,170mm forged alloy,dual-sided bashguard Kickstand: Heavy duty aluminum Gearing: Shimano 7 speed gear shift system Spokes: 13 Gauge on the front / 12 Gauge on the back

SHIPPING

Order Confirmation: We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible. As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. Order Shipment: If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@urban-ebikes.com Shipping Times: We provide ground shipping to the lower 48 states. Orders to AK HI are shipped by AIR at additional cost. You may contact us at info@urban-ebikes.com to obtain rates for those shipments. Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location. Damages: Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@urban-ebikes.com and we will process an insurance claim on your behalf. Cancellations Refunds: All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

RETURNS

  • You’ll need to have your written confirmation of return from Magicycle
  • Only if Magicycle approves the return you can ship the bike
  • Please try to use the original packaging when sending your items back and make sure it’s securely packaged. Magicycle cannot be held responsible for any damage during shipping.
  • Attach the return address label included with your delivery.
  • Make sure you ship the bike in enough time for us to get it within 15 days of you receiving your order.
  • NOTE returns are at the customer’s own expense.
  • We recommend using trackable service and getting proof of shipping.
  • Please email support@magicyclebike.com with your tracking number.
  • Please keep your proof of postage until we’ve confirmed your refund has been processed.

Once we have received the e-bike, our after sale service will check if the bike has been used in a proper way, after inspection, if there is no issue, you will get a refund within 2 business days. We will refund you.

aostirmotor, terrain, electric, mountain, bike

WARRANTY

Magicycle e-bikes come with a 2-year warranty on electrical and mechanical components such as the battery frame. Gift items are excluded from warranty.

Our optional manufacturer’s warranty is limited to 2 years for electrical and mechanical components from the date of purchase of the e-bike. It is limited to the first purchaser and subject to the prior registration of your Magicycle e-bike on www.magicyclebike.com. The warranty starts once the first purchaser has received their order.

In order to be eligible for a warranty transfer, the transferee must have the original owner’s name, initial order number and the warranty period must not be expired.

Our warranty covers manufacturing defects only and does not cover wear and tear or any type of abuse. If the product has been used in a way that it was not designed then the product can fail and this damage will not be covered. The warranty covers damage incurred during shipment.

Magicycle E-bike frames are covered by a replacement warranty for 2 years.

This warranty includes a replacement frame only. Labor charges to changeover parts to replacement frames are not included. Changeover labor must be performed by an authorized mechanic.

Magicycle reserves the right to use scratch and dent stock when replacing a frame under this warranty. Frame styles and/or colors not in stock may be replaced with a compatible style and/or color at the discretion of Magicycle.

Frame issues that are excluded from this warranty include but are not limited to:

Paint fade, scratches, impact marks

Non-reversible modification (drilling/welding)

Chain guard mount to the frame if applicable

Magicycle batteries are covered by a 2 year prorated warranty.

During 2 years of service we will replace the batteries free of charge if there is a manufacturing defect. The warranty period for a repaired or replaced battery remains unchanged based on the original purchase date.

After the first 2 years of service – A prorated credit, based on months of service, will be applied toward the purchase of a new battery. Batteries purchased at pro-rated cost will have a new 2-year warranty based on the pro-rated purchase date.

NOTE: No cash reimbursement will be made. We have the right to determine what damage is due to defective materials and what is due to product abuse or misuse.

Original Magicycle parts components are covered by a 2-year limited warranty Warranty excludes the shipping cost of replacement parts.

This Limited Warranty does not cover:

Ordinary wear and tear is not the result of defects in workmanship or materials. Wear and tear can be assessed by Magicycle. Parts not typically covered include but are not limited to:

brakes, brake pads, cassette, chains, chain rings, controller, crankset, derailleur, forks, freewheel, handlebar, hardware seat post, kickstand lights, LCD display pedals, motor, reflectors, rims saddle, shifter, spokes, tires/tubes, throttle, wiring harness, wheel hub kickstand. Warranty within one week after receiving the goods. Parts damaged during use after seven days need to be charged.

Parts compromised due to corrosion due to the elements (moisture, heat, etc).

Damage or deterioration of the surface finish, appearance, or aesthetics of the product.

Labor charges for part replacement or changeover.

Defects or damage resulting from accident, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress.

Scratches, dents, and cosmetic damage not caused by Magicycle.

Product that has the serial number or the bar code removed, defaced, damaged, altered, or made illegible.

Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Magicycle with the Products.

Defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from Assembly Instructions Owners Manual.

Defects or damage resulting from external causes, such as collision, fire, flooding, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source.

Damaged Plastic parts and wear and tear on brake pads, tyres, or damage to any part of the product due to abuse or misuse.

Labour that occurs outside of our facility.

Parts damaged by accidents, neglect, misuse, abuse.

Damage caused by a non-covered part or by any part not purchased from our facility.

Products that have NOT been regularly checked and serviced as highlighted in conditions.

FAULTS: Faults must be reported as soon as possible by email to support@magicyclebike.com. We will assess the issue and try to fix it without the need for you to send the product back to us to help save time. We will send out a replacement part, if possible, to be fitted by yourselves with guidance from us.

CONDITIONS: Upon receipt of your order, you must thoroughly check to ensure that there are no loose nuts or bolts that may have dropped out in shipment. This same check should be carried out prior to each ride of the product, to ensure long-term durability. We advise that you ride your e-bike with adequate safety clothing ie; helmets etc. Products must be ridden in a responsible manner and must not be abused for the warranty to be valid. These are on-road vehicles and should be ridden with due care and attention for your own safety and that of the public.

DISCLAIMER STATEMENT: We will take no liability for losses that were not foreseeable to both parties when the contract was formed and for losses that were not caused by any breach on our part. We will take no liability for any use of a product that does not comply with current legislation relating to that product in your region or jurisdiction. By purchasing our products you have read and agreed to the terms and conditions set out. Nothing in these terms will reduce your statutory rights relating to cancellation, faulty or misdescribed goods.

All claims made must be sent to support@magicyclebike.com. You will need to have proof of purchase, photos or videos of the defect for a warranty request. Prior to submitting your warranty claim, we strongly advise that you contact us at support@magicyclebike.com as we may be able to find an easy fix to your issue. Valid warranty claims will be processed through Magicycle within 2 years of the first purchase.

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Magicycle will not replace any part without first seeing photos or videos of the damaged product. Please attach the necessary evidence by email.

On rare occasions, the product received may be damaged during shipping. If this applies to you, please contact support@magicyclebike.com along with your photographic evidence of the damage.

All gifts will not be included and will not be compensated or replaced if damaged during shipping.

IMPORTANT: We will not accept shipping damage claims later than 7 days after receiving the order.

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