Ancheer ebike recall. Bought my Ancheer e-bike two years ago…

Публикация участника Tim Jackson

Owner- PowWord Communications- PR/Marketing/Communications Professional, Creative Copywriter aka Wordboy® 9 мес.

This is obviously bad news, but it’s also a positive move forward. In recent months, the e-bike segment has gotten more than its fair share of negative press with battery failures. The recent hurricane Ian in Florida further highlights those concerns with risk of battery fires from flooded e-bikes. Anything with a rechargeable battery can become a hazard, for a number of reasons, but faulty batteries have given e-bikes an unwelcome bad reputation- valid or not. I’m obviously a huge proponent of e-bikes, as a category and as a mobility option. Getting dangerous batteries like these out of circulation is a great step, even with the short-term black eye that comes with it. This also shines a light on the age old adage of you get what you pay for. Cheap isn’t always synonymous with dangerous piece of crap, but sometimes it is.

Principal, Sports Specs Sales, Inc.

What do you think these customers will do with recalled batteries? I see not a single mention of how Ancheer intends to get these batteries back, safely, from customer, and then to a place where they can be neutralized. My guess is Ancheer did not partner with Call To Recycle. Look for lots of localized dumpster fires.

The future of urban mobility is bicycles LEVs.

Sorry, but the product photo alone is an absolute nightmare: seatpost mounted wrong, same for QR, cable routing an absolute mess, the thumbies are awful, and in general cheapest parts all around. And it’s shot from the non drive side. Whoever imported these from China, did business only for a fast buck, but having no fricking idea about bikes, at all.

Product and Brand Management Specialist

Unfortunately I don’t think that this will be the last recall we see of cheap eBike batteries nor do I think it will be confined to just the cheap ebikes as the big bike co push to lower entry pricing. RC batteries are a very close relative to the eBike batteries (more so than electronics) and battery fires are still an issue after 15 years of use of the batteries both in “budget” brands and the premium ones. In RC, the care of the battery, charge levels when not in use and storage are the key issues, these all fall directly on the consumer to do right. The consumer is going to have to be educated to do the right things to safely charge and store the batteries, most of these batteries wether Lipo, LiFe, ect are not plug in to charge and forget about them until you want to ride.

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Owner- PowWord Communications- PR/Marketing/Communications Professional, Creative Copywriter aka Wordboy® 6 дн.

The money quote, about the money; Shimano revised its full-year sales forecast down 2.2%, to 450,000 million yen, down from the previous forecast of 460,000 million yen. That would be a 40% decrease from 2022’s full-year sales figure of 628,909 million yen. Arguably the biggest brand in all of cycling, potentially down 40%. And Shimano’s attempt at a rosier outlook, given the trends; ‘Although the strong interest in bicycles cooled down as progress was made toward recovery to pre-COVID-19 day-to-day routines, interest in bicycles continued as a long-term trend,’ Shimano said. That might be lipstick on a pig, but it’s the best way they can try to spin the current situation. Things are bad, and will continue to hurt for some time, especially as inventory continues to sit. True, consumer interest in cycling writ large remains better than pre-pandemic levels. but only very slightly, and those new/ returning consumers made their bigger purchases already. With the economy wrapped in questions and fears, they aren’t likely looking at upgrading their bikes any time soon.

Ancheer AN-EB001 26-inch Electric Mountain Bike Review

The Ancheer AN-EB001 is mountain-style Class 2 budget electric bike with serviceable all-around performance. While it couldn’t quite match the more expensive competition, its middle-of-the-road performance left little to be desired. It has a 250W rear hub motor that easily scoots this bike along with average acceleration, a top throttle speed of 17 mph, and three levels of pedal assistance. The 288Wh battery capacity also gave it a decent distance range. This bike handles well and feels a bit like a traditional mountain bike, plus it comes with a suspension fork and slightly knobby tires that work well for light-duty off-road use. It has functional and straightforward controls, plus it comes with a headlight for convenience and safety. This bike also has a reasonable price tag, and we feel it represents a pretty good value in the world of eloctronically powered bikes.

Safety Recall The U.S. Consumer Products Safety Commission recently informed consumers of a recall for the Ancheer AN-EB001 electric bike due to fire, explosion, and burn hazards. You can read the recall notice here, and more information can be found on the Ancheer website.

Editor’s Note: The Ancheer AN-EB001 review was updated on October 17, 2022, with an important safety notice.

Our Analysis and Test Results

When you search for the best budget electric bikes, Ancheer is one of the most common brands that pop up. They make a variety of models, and the AN-EB001 Class 2 electric mountain bike is by far one of the most popular and highly-rated models in this price range. Naturally, we felt compelled to test and compare this mountain-style bike to the competition. With features like a suspension fork and slightly knobby tires, this bike is suitable for smooth dirt roads and paths. While its performance was quite average, we still feel this reasonably priced model is a great value.

Performance Comparison


The Ancheer AN-EB001 has nice middle-of-the-road ride quality and overall performance. It handles predictably and is relatively comfortable, and we feel it is best suited for cruising roads and bike paths with some light-duty dirt road or smooth dirt path riding mixed in. It earned a 7 out of 10, an average score for the group.

The Ancheer generally handles quite well. It rolls on 26-inch wheels, and the steering felt steady and calm. It performed well in our handling test while taking sharp and gradual turns at both high and low speeds. We found its stability to be quite good, and it felt composed while riding 20 mph down our steeper speed test hill. It comes with a suspension fork that appears to get approximately an inch and a half of travel. While it provides a more forgiving ride over rough terrain, the fork’s performance is generally quite poor. That said, it’s better than nothing when you slam into a pothole that you might not have seen. It also comes with relatively wide tires with a bit of tread on them. These girthier tires help to dampen the ride a bit with their increased air volume, and they provide a little extra traction should you try and ride this bike off the pavement. Make no mistake, this is not a high-performance mountain bike, and we would not recommend anyone try to tackle any serious trails on it.

We found the overall comfort of the Ancheer to be agreeable. The seat was comfortable enough during our long test rides, and it has a decent range of seat height adjustability. However, like most of the bikes we tested, our six-foot-tall tester with long legs found the seat post to be too short to get proper leg extension while pedaling. Taller riders or those with long legs may need to purchase a longer seat post to fit correctly. Ancheer doesn’t specify a height range for this bike, although they mention a seat height adjustment range of 30.4-39 inches. The stem is also adjustable and can be raised or lowered to achieve your desired handlebar position.

The components worked well for us during testing. The mechanical disc brakes work well enough, albeit with a bit of a pulse-y, inconsistent feel, and we were able to go from full speed to a complete stop in 20 feet. The 21-speed drivetrain gave us no issues, and there is plenty of gear range for any terrain or in the off chance your battery dies while out on a ride. This bike also comes with an LED headlight that runs off the bike’s battery, as well as a horn, to alert people you’re coming.


The Ancheer AN-EB001 has a respectable distance range that we found to be consistent with their claims, and it earned an 8 out of 10 in this metric. It was far from the best we tested, but we feel it performed well enough considering this bike’s battery capacity.

Ancheer claims a 15-30 mile distance range for the AN-EB001, similar to its sister product, the Ancheer Folding. We assume the low end of that range, 15 miles, is when using full electric, or throttle only, and on perfectly flat terrain. When we performed our throttle-only range test, we traveled 14.84 miles with 860 vertical feet of elevation gain/loss in an hour and 3 minutes. We did not do this test on perfectly flat terrain, so we were somewhat impressed with this performance. While it couldn’t quite match the range of some of the bikes with larger batteries, we feel this performance was admirable, given the 288Wh battery capacity. The Ancheer held a 14.1 mph average speed with a 20.8 mph top speed that we hit while riding down a hill during our range test.


The Ancheer AN-EB001 scored right about average in its power output with a 7 out of 10. You can use it in either full electric/throttle mode or any of the three pedal assist modes. Using the throttle, we found decent acceleration and a respectable top speed, and the three pedal assist settings provide a good range of support to enhance your efforts.

Should You Buy the Ancheer AN-EB001?

We feel the Ancheer AN-EB001 is a pretty good value. It is one of the least expensive models we tested, and while its performance was generally middle of the road, we think it’s pretty good considering the asking price. We feel you’d be hard-pressed to find a better bike for the money. If you’re on a tight budget, we think this is a solid entry-level option to consider.

If you’re willing and able to spend a bit more, you get yourself a considerably higher quality and higher performance bike. The Ride1Up Turris XR, for example, is a top-rated model and a true standout in the budget category. This Class 3 model has a powerful 750W motor that is capable of pedal-assisted speeds up to 28 mph, along with a 614 Wh battery that provides class-leading range. Don’t want to spend that much? The Miclon LNE 26 is an affordable bike with retro-inspired good looks, a comfortable, smooth ride, and an impressive range. It’s comparable to the Ancheer in the power department but performs better elsewhere.

Ancheer ebike recall

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Home » We will Rebuild Any old E-Bike battery. Contact Us for more Details » Ancheer E-Bike Battery Upgrades and Replacements – EBikeMarketplace

Ancheer E-Bike Battery Upgrades and Replacements

Posted on November 07 2018

Ancheer has become one of the leading brands in low-cost electric bikes being sold all over the internet. Support can be tough to come by though. That’s where we come in. We can offer to repair, rebuild, or upgrade your battery for Ancheer e-bikes! Is your battery dead or not giving you the range it did when it was new? We can help find the best solution to your problem. We’ll work on any form factor from downtube mounted cases, internal batteries, and even the shrink-wrapped batteries carried in the little case.

EBike Marketplace has been assisting e-bike owners for over 6 years with strong technical expertise in the lithium ion battery field. We’ve gotten hundreds of e-bikes back on the road by repairing or rebuilding their batteries and we can help you too.

We only use fresh, grade A cells and can generally offer upgrades to extend your ride time so you can have more fun without any range anxiety. All of our hand-built batteries come with a full 12 month warranty.

Contact us today and let us get you back on the road!

101 Комментарии и мнения владельцев

@Analyse – We’d be happy to rebuild and upgrade your battery for you!

Hi! I have a 48v/2a bullet looking battery. I’ve had the bike for a few years. It’s never been ridden. I decided I wanted to start ridding but the battery wouldn’t charge. Can you fix or help me replace it?

re: Robert’s Comment. I have two Ancheer bikes and when I push the button there are indeed FOUR green lights. On closer inspection just now, there are only 3 lit but the brightness of the 3 make it look like the 4th one is also green. Easy mistake to make. I have not seen a red light yet. 🙂

36v 8ah 288 wh 15A Ancheer cylindrical aluminum battery. I have just bought two bikes which work great. I notice replacement bats are around 250. How much to rebuild one if it fails. Should they be completely discharged regularly or no need to? Thanks

@Robert – Most of the batteries we’ve dealt with have one red and 3 green lights, so I’m not sure why you saw 4 greens initially.

My Ancheer e bike with 250W motor has a Batery “JKBA – FST 2017 10 36V 8AH.” When fully charged, battery off the bike, and its button pressed it used to show 4 green lights, but for several months it shows one red light and three green lights. Yet it still works. What does the one red light mean?

@Paul – Yes, we’d be happy to rebuild and upgrade your battery for you.

I have a brand new Ancheer e-bike with 500W motor and removable 36V 12Ah lithium ion battery. Can you rebuild the battery? It only has 2 hours on it!

ancheer, ebike, recall, bought, e-bike

Ancheer Electric Mountain Bike Test & Review

@Shayne – We can upgrade the Ah of your battery for longer range, but we don’t recommend changing the voltage.

@Kyaw – Are you looking for a bare battery or one in a case? We can make the bare battery for you:

@Nelson – We’ve rebuilt Freway batteries that customers have sent to us, but we can’t build those from scratch.

@Paul – We’d be happy to rebuild your battery for you, but will be in touch with some other diagnostics you can run.

Hi there. I have a Freway VR-01 without a battery and I’ve been looking online to find a replacement. How much would it be for you to make a battery for that bike?

I bought a used Ancheer e bike with the JKBA – FST 2017 10 36V 8AH battery. the battery works and charges, but when putting load on it, ie. going up a hill, or using its higher power levels, 2, 3, or 4 lights, it cuts out. When I cycle the power back on, it works again, until failing if I over draw the power. The battery shows 42V when with a multimeter. The battery, also looks like it was dropped, so the black plastic case broke and was repaired with a heat gun or resin. I have not tested the controller, and wouldn’t know how.

@Ken – We’d be happy to build you an upgraded battery:

Hi, I have a ancheer AM004142 36v 8AH battery JKBA-FST that needs to be replaced or upgraded if possible, do you have a solution? thanks Ken

Great bikes, customer service slow but good when it happens.

I bought too Ancheer bikes, they are very good bikes and the e-bike certainly takes the effort out of most hills. Very steep and uneaven hills are aStruggle as you stand to cycle up them and your body weight transfers from being over the back wheel which then causes the wheel to looseTraction and spin this then causes the motor to cut out as thinks your coping ( when in fact your quite the opposite ). Customer service is good once it happens, however they do seem to take a long time to respond and the emails are broken English. Overall I am very satisfied.

Date of experience : 21 May 2020

Bad battery and worse customer service

I’ve had this bike for about two years and ride about 2-3 times a week on a 2 mile round trip. The battery is basically done and won’t make the trip anymore. I’ve been very careful with the battery and have it on a timer so that it never overcharges. When I emailed customer service they said they can offer me a 20 discount off their 250 replacement battery that will take 4-6 weeks to deliver. I asked for a larger discount since the battery didn’t last very long and they said no and something about maintaining their profit margin. For the money you can get a much better quality bike these days. Much better options out there.

Date of experience : 19 September 2021

customer service is not worth it

ive had my bike for about a year now, still works fine only a small problem with the battery, nothing hard too fix but eventually the spokes on my back wheel gave out leaving me a choice of buying new ones from the ancheer shop, i waited the recommended time no emails so after about a week i emailed customer service in which they tried directing me too amazon so i emailed them again with my order information then being told its out of stock

how is it out of stock when it clearly shows that it isn’t.

their bikes aren’t that bad but do not waste your time with customer support concerning new parts, they will most likely do the same thing they did too me.

Date of experience : 12 October 2022

Ancheer Ebike, good valve for money and great customer service.

Bought an Ancheer Ebike from their Czech republic shop with free delivery to the UK in 3-7 working days. Unfortunately when I made my ordered it was sold out with a back order time of approximately 4 weeks, not a problem, they offered me an alternative model if I wanted but I stuck with my original choice. For my inconvenience the refunded me 50 euro as compensation. When my bike was back in stock it was delivered with full tracking as promised and excellent communications from Ancheer customer service.As for the bike, it is what it is for the low purchase price, runs well and for a minimal cost I upgraded a couple of components that really were not up to the job I am using it for. It is now as good as a bike at least twice the price. What I would say is that when you are building it check that all nuts and bolts around the bike are tightened and adjusted as appropriate.

Date of experience : 16 September 2020

Santa Cruz Bikes Lawsuit | Get the Right Lawyer

Santa Cruz Bicycles LLC is recalling certain aluminum mountain bikes which could have experienced thermal damage during a non-standard paint stripping operation and can bend or buckle, posing a fall hazard.

Published by C.L. Mike Schmidt

If you or a loved one was injured, you should contact our law firm immediately. You may be entitled to compensation by filing a Santa Cruz Bikes Lawsuit and we can help. Please click the button below for a Free Confidential Case Evaluation or call us toll-free 24 hrs/day by dialing (866) 588-0600.

Update: Santa Cruz Electric Bikes Recalled Over Fall, Fire Hazards

Santa Cruz Bicycles LLC is recalling about 1,600 Santa Cruz Bicycles 2022 Heckler 9 Electric Bicycles [1] after the company received at least 10 reports of batteries falling from the frame and two reports of the latch spring causing added wear on the battery housing.

The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard to the rider, CPSC said. Additionally, the latch spring can cause additional wear on the battery housing over time, posing a fire hazard.

This recall began on May 5, 2022.

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What’s the Problem?

This recall affects model year 2020 aluminum frames on Santa Cruz models Nomad 4a Aluminum, Bronson 3a Aluminum and the 5010 3a Aluminum and Juliana models Roubion 3a Aluminum and Furtado 3a Aluminum, according to the U.S. Consumer Products Safety Commission (CPSC) [2].

Santa Cruz has received four reports of the recalled aluminum frame bicycle pieces bending or buckling, CPSC said.

The name “Santa Cruz” or “Juliana” appears on the downtube of the recalled bicycle frame. The model names appear in different locations on the front and rear triangles, depending on the model.

The recalled bikes were sold at bicycle stores nationwide and specialty online retailers from June 2019 through October 2020 for about 5000,000 for frames sold separately and about 3,500 to 4,300 for complete bikes with the aluminum frames.

If you purchased a mountain bike that is affected by this recall, you should stop using it immediately and contact Santa Cruz to arrange for a free inspection. Consumers with affected frames can choose either a free replacement aluminum frame or a refund voucher for the value of the recalled frame.

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This recall began on November 25, 2020.

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Have you or a loved one been unreasonably injured by a dangerous or defective consumer product?

Do I Have a Santa Cruz Bikes Lawsuit?

The Products Liability Litigation Group at our law firm is an experienced team of trial lawyers that FOCUS on the representation of plaintiffs in Santa Cruz Bikes Lawsuits. We are handling individual litigation nationwide and currently accepting new injury and death cases in all 50 states.

If you or a loved one was injured by recalled Santa Cruz bicycle, you should contact our law firm immediately. You may be entitled to a settlement by filing a suit and we can help.

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To contact us for a free review of your potential case, please fill out the form below or call us toll free 24 hrs/day by dialing: (866) 588-0600.

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